Professional Documents
Culture Documents
Table of Contents
INTRODUCTION...........................................................................................................................2
SECTION A.....................................................................................................................................4
1.1 Development One: Covid 19.............................................................................................4
2.1 Development Two: The increasing popularity of online education..................................5
SECTION B: DIVINDED POLICY AND SOURCES OF FINANCE...........................................9
SECTION C: RATIO ANALYSIS.................................................................................................15
CONCLUSION..............................................................................................................................19
References......................................................................................................................................20
APPEDIX......................................................................................................................................22
CONSOLIDATED BALANCE SHEETS.............................................................................23
2
INTRODUCTION
(Meetings), messaging (Chat), voice calls (Phone), conference rooms for video meetings
(Rooms), virtual events (Events) and contact centers (Contact Center), and offers an open
platform for meetings, webinars, and online events (Wikipedia, 2023). The Company made
approximately $4.1bn revenue in 2021 (Business of Apps, 2023) and have been ranked among
the top 6 most popular video calling software companies in the world Yahoo Finance 10 list
(Yahoo Finance, 2022). This report analyzes Zoom Video Communications, Inc. It also describes
Zoom formed relationships with B2B collaboration software vendors such as Redbooth
(formerly Teambox) in July 2013, and also launched a program called Works with Zoom, which
formed collaborations with Logitech, Vaddio, and InFocus. Horizon Ventures and previous
investors contributed $6.5 million to the company's Series B financing in September 2013 (Zoom
Communications Inc., 2023). It had 3 million daily meeting attendees at the time. The firm got
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US$30 million in Series C fundraising on February 4, 2015, from investors including Emergence
Capital, Horizons Ventures (Li Ka-shing), Qualcomm Ventures, Jerry Yang, and Patrick Soon-
Shiong. Zoom had 40 million users at the time, 65,000 businesses subscribed, and a total of 1
billion meeting minutes since its inception. The company connected their software with Slack,
Salesforce, and Skype for Business in 2015 and 2016. Zoom extended the maximum number of
participants permitted each conference from 50 to 1,000 for commercial clients with version 2.5
in October 2015 (Zoom Communications Inc., 2023). Former RingCentral president David
Berman was elected Zoom's president in November 2015, while Peter Gassner, the founder and
In January 2017, the company raised $100 million in Series D fundraising from Sequoia
telehealth product in April 2017 that allows doctors to hold remote consultations with patients.
Zoom announced connection with Polycom's conferencing systems in May, offering multiple
screen and device meetings, HD and wireless screen sharing, and calendar synchronization with
Microsoft Outlook, Google Calendar, and iCal. Zoomtopia 2017, its inaugural annual user
conference, was held on September 25-27, 2017 (Zoom Communications Inc., 2023). Zoom
announced a partnership with Meta Platforms to connect Zoom with augmented reality,
interaction with Slack and Workplace by Facebook, and preliminary steps toward an artificial
SECTION A
This is one of the developments in the global environment that has affected Zoom
financial performance is the Covid19 pandemic. Coronavirus Disease 2019 (Covid-19) first
appeared in the city of Wuhan – China at the end of 2019, then slowly spread to all parts of the
world. Based on data from WHO as of November 30, 2021, the spread of this virus has reached
more than 200 countries in the world, with 262,245,827 confirmed cases and 5,222,537 cases of
death and on March 11, 2020, WHO has declared Covid-19 a pandemic (Putri & Siregar, 2022).
The emergence of the corona virus pandemic or covid-19 has swept across the globe, killing
millions of people, shutting down economic activities and spread misery on a global scale. The
pandemic cannot be controlled quickly, so it requires proper management from both the
government and the community. One of the preventions to stop the transmission of Covid-19
which was recommended by the government was to stay at home. Owing it to these restrictions
work from home became the norm in the wake of the COVID-19 outbreak, online meetings,
online school lectures and many more became commonplace. Nobody could have guessed that
friendly online chats would grow into boardroom meetings or online classes with the help of
During the early stage of the pandemic, Zoom experience a tremendous boost in a user
base and financial performance. Many organizations, educational institutions, and individuals
witnessed a substantial increase in its revenue and value exceeding its expectations. Zoom on
June 2 reported fiscal 2021 first-quarter revenue of $328.2 million, up 169% from $122 million
in the prior-year quarter. GAAP net income for the quarter totaled $27 million, or 9 cents per
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share, up from $198,000, or zero cents per share, a year ago. Non-GAAP net income was $58.3
million, or 20 cents per share, up from $8.9 million or 3 cents per share a year ago. The S&P
Global Market Intelligence consensus estimate for the quarter was 1 cent on a GAAP basis and
The Zoom CEO, after facing massive criticism about the lack of privacy and security,
apologized and said that addressing Zoom’s privacy and security issues would be his top priority
as well as taking steps to improve the security of its videoconferencing app (Haldar & Rasay,
2023). Zoom had come under scrutiny over how it handled privacy and security, including its
wherein virtual intruders interrupted Zoom gatherings by guessing the meeting code, sparked
In addition, Zoom followed a freemium business model, wherein it provided free limited
services for 40 minute initially to hook users and then turned them into paying subscribers in
exchange for upgraded services. Revenue was generated through a premium version with added
features to the standard free offering (Mustapha, 2022). A host was any user of the video-first
communications platform who initiated a Zoom Meeting and invited one or more participants to
join that meeting. Hosts who subscribed to a paid Zoom Meeting plan were referred to as “paid
hosts.” On the other hand, customer was a separate and distinct buying entity, and could be a
single paid host or an organization of any size that had multiple paid hosts (IBSINDIA, 2021).
This is also one of the developments in the global environment that has affected Zoom
financial performance is the increase in popularity of online education. COVID-19 outbreak lead
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to colleges and universities migrated from in-person and hybrid classrooms to fully online
distance learning, learning management systems, and videoconferencing which universities life
activities continue via “virtual” classrooms, conferences, faculty meetings, and thesis and
dissertation defenses, Streaming platforms such as Zoom, Cisco Web-Ex, Microsoft Teams, and
The adoption of online education makes zoom revenue increase rapidly from the above report,
The annual net profit of zoom increase from $21m in 2019 to $671m within a year as a result of
On April 30, 2020, the company was added to the NASDAQ-100 stock index. Zoom
bought Key base, a startup specializing in end-to-end encryption, in May 2020. Damien Hooper-
Campbell, the company's first chief diversity officer, was hired in June 2020. Zoom also
announced plans to open additional research and development facilities in Pittsburgh and
Phoenix in May 2020, with ambitions to hire up to 500 engineers in each city over the next few
years (Zoom Video Communications, 2023). Zoom announced the opening of a technology
center in Bangalore, India, in July 2020, to house engineering, IT, and business operations
professionals. Zoom also unveiled its first hardware as service products in July 2020, combining
its videoconferencing software with gear from DTEN, Neat, Poly, and Yealink and running on
The business unveiled Zoom for Home, a line of gadgets for use at home that are
intended for remote employees, on July 15, 2020. The first item, Zoom for Home - DTEN ME,
combines DTEN hardware and Zoom software. With Zoom software already installed, it has a
27-inch screen, three wide-angle cameras, eight microphones, and other features. In August
2020, it was made accessible (Apps, 2023) . Zoom inaugurated a data facility in Singapore in
August 2020. Zoom purchased Kites (Karlsruhe Information Technology Solutions) in June 2021
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with the intention of lowering language barriers during video calls. Kites uses artificial
intelligence to translate languages. The shareholders of Five9 rejected Zoom's offer to buy the
offering video conferencing and internet communication solutions. Since its founding in 2011, it
has had rapid development, particularly during the COVID-19 epidemic when remote work and
virtual meetings were commonplace for many organizations and people around the world (Apps,
2023).
A company's strategy for paying out dividends to its shareholders in the form of earnings
is referred to as its dividend policy. Zoom Communications had no history of paying dividends
development and growth. In order to maintain its leadership position in the video conferencing
market, the company has placed a strong emphasis on creating and improving new products and
services, growing its clientele, and making research and development investments (Zoom Video
Communications, 2023). Priority was given to this plan of expansion rather than paying
dividends to shareholders.
The following variables could have had an impact on Zoom's decision not to pay dividends:
1. Growth Potential: Zoom had a substantial market potential given the rising demand for
solutions for remote communication. The business probably decided to reinvest money in
order to take advantage of growth prospects and preserve its competitive edge.
high degree of dynamism. To build new features and enhance the user experience, Zoom
industries. Reinvesting profits back into the company would help Zoom keep a favorable
4. Tax considerations: Due to potential tax consequences, businesses may decide not to pay
Zoom Communications used a variety of financing options to support its growth and cover its
1. Venture Capital: Zoom raised money in its early stages through venture capital
fundraising rounds. Leading venture capital firms made investments in the business,
2. Initial Public Offering (IPO): Zoom listed its shares on the NASDAQ stock exchange in
April 2019 and went public. The ticker symbol for these shares is "ZM." The IPO was a
great success, raising a lot of money and giving the company a huge valuation.
3. Secondary Offerings: To acquire more funds after the IPO, Zoom held secondary
offerings in which company issued more shares to the general public. These options gave
4. Debt Financing: Although Zoom's business strategy did not largely rely on borrowing, it
may have done so occasionally to manage cash flow or fund particular projects.
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5. Internal Cash Flow: Zoom's business produced a sizable amount of internal cash flow as
it expanded and turned a profit. This cash flow was put back into the business to support
6. Strategic partnerships: Zoom may has occasionally entered into alliances with other
businesses, which may have included financial contracts to support shared objectives.
On July 18, 2021, Zoom declared that it had reached an agreement to purchase Five9 Inc. for
an all-stock deal valued at around $14.7 billion. For each share of Five9 Inc., stockholders were
to receive 0.5533 shares of Zoom Class A common stock. Five9 made the announcement that the
two parties have decided to cancel the agreement on September 30, 2021. The business claimed
that not enough Five9 shareholders had voted in favor of the merger under the terms of the
agreement. On a number of fronts, the American government has increased its investigation into
Zoom (Zoom Video Communications, 2023). The United States accused a Zoom executive based
democratic rallies in 2020. According to the Journal, Zoom is also the subject of multiple active
federal investigations into its interactions with Beijing. The Wall Street Journal reported earlier
in September that Team Telecom, a team under the direction of the US Department of Justice,
was looking into any national security threats associated with the proposed merger. Zoom's
Equity Analysis
After liabilities are subtracted from assets, equity is the remaining stake a corporation has in
its assets. It indicates the ownership stake of the shareholders and serves as a crucial gauge of the
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company's value and financial health. The equity for Zoom Video Communications, Inc. is
determined as follows:
Common stock: 215,737,924 shares issued and outstanding * $0.001 par value per share
= $215,738
Common stock: 247,044,454 shares issued and outstanding * $0.001 par value per share
= $247,044
Zoom Communications Inc.'s equity has dramatically increased, rising from $3.86 billion
in 2021 to $5.78 billion in 2022. This growth is mostly attributable to the company's capital
being raised through the issuing of more common shares. The increase of equity has also been
greatly aided by the retained earnings. Retained earnings are the company's historical profits and
losses, net of dividends and other payouts to shareholders. Additionally, as of January 31, 2022,
the business recorded an accumulated other comprehensive loss of $17,902. This line item
consists of equity changes unrelated to the company's earnings, costs, profits, or losses. It
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consists of things like currency conversion adjustments and modifications to the value of
securities that are offered for sale. The negative score means that during the period, losses in this
category outweighed profits. The company's expansion and increased financial stability are
indicated by the substantial increase in equity from 2021 to 2022. Additionally, it increases the
Debt Analysis
Debt is the sum of money a company owes to outside creditors and is a key sign of the
organization's financial risk and leverage. For Zoom Video Communications, Inc., the total
liabilities listed on the consolidated balance sheets are used to calculate debt.
Total liabilities for Zoom Video Communications, Inc. grew from $1.44 billion in 2021 to
$1.77 billion in 2022. Numerous variables, including greater borrowing, larger accounts payable,
and postponed revenue, may be to blame for this rise in liabilities. Liabilities are made up of both
liabilities, which have longer payback terms, current liabilities are debts that are due within a
year. Given the considerable growth in equity and the context of the rising obligations, financial
trouble for the company may not necessarily be indicated. To maintain financial stability and
fulfill its debt obligations without placing an undue burden on its cash flows, the company must
I have used the financial information from Zoom Video Communications, Inc.'s consolidated
balance sheets and consolidated statements of operations to calculate and define the eight
1. Current Ratio:
The current ratio evaluates a company's capacity to use its current assets to cover its
In 2022, Zoom's current ratio rose from 3.80 in 2021 to 3.91. Since both ratios are greater than 1,
Zoom had enough current assets in both years to satisfy its short-term liabilities. This could mean
that the business was well-positioned to meet its short-term financial obligations.
A more exact indicator of a company's capacity to meet its short-term obligations is the quick
ratio. Since inventory might not be quickly convertible to cash in the near future, it is excluded
The quick ratio is a stricter measure of liquidity that isolates inventory from current assets and
concentrates on the assets with the highest liquidity. An advantageous fast ratio is one that is
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more than 1, since it shows that the business can satisfy its short-term obligations without having
to sell inventory. Both the quick ratio and the current ratio for Zoom are same. This shows that
without relying on inventory sales, Zoom's current assets, excluding inventory, remained
sufficient to satisfy short-term commitments. It reflects the business's aptitude for successfully
3. Debt-to-Equity Ratio:
The debt-to-equity ratio reveals how much of a company's funding is provided by debt as
opposed to stock.
As of 2022, Zoom's debt-to-equity ratio was 0.31, down from 0.37 in 2021. This shows that the
corporation relied less on debt funding and more on stock, which boosted its financial situation.
Lower levels of debt are advantageous since they might cut down on interest costs and financial
risk.
By displaying how much profit a company makes in relation to the equity of its
From 15.56% in 2021 to 17.62% in 2022, Zoom's ROE grew. This shows that the company's
profitability increased, leading to better returns on equity held by shareholders. It implies that
Zoom's management was effective in turning a profit on shareholders' money in both years.
The percentage of revenue that exceeds the cost of products sold is known as the gross profit
margin.
In 2022, Zoom's gross profit margin grew to 74.28% from 68.98% in 2021. This suggests that the
business was able to enhance its pricing and cost-efficiency tactics, leading to larger earnings on
each dollar of sales. It illustrates the business's capacity to maintain a dominant position in the
The operating profit margin, which excludes non-operating items, gauges the profitability
When compared to 2021 and 2022, Zoom's operating profit margin increased somewhat, from
25.93% to 24.89%. This shows that the company's primary business operations remained
ROA demonstrates how effectively a business turns a profit off of its assets.
From 9.36% in 2021 to 15.30% in 2022, Zoom's ROA grew. This implies that the business was
able to make more money from its assets, demonstrating increased asset utilization efficiency
The amount of profit allotted to each outstanding share of common stock is known as earnings
The EPS for Zoom substantially increased from $2.26 in 2021 to $4.50 in 2022. This significant
increase in EPS highlights the company's ability to increase profits and distribute rewards to
CONCLUSION
In conclusion, Zoom Video Communications, Inc.'s considerable equity rise from 2021 to
2022 indicates the performance and financial stability of the business. The company's use of debt
to fund its operations and expansion is also indicated by the rise in total liabilities. It is essential
to take these measures into account in the context of the company's overall financial performance
and market trends, as with any financial analysis (Grandenetti, 2022). To make wise decisions
about their investment in the firm, stakeholders and investors should carefully examine the
The financial health and performance of Zoom Video Communications, Inc. during this
time period were solid, according to the examination of the financial ratios for the years 2021
and 2022. With a current ratio and quick ratio above 1, the company demonstrated better
liquidity, demonstrating its capacity to meet short-term obligations without primarily relying on
inventory. As a result of less reliance on debt financing and a healthier financial position, Zoom's
debt-to-equity ratio decreased. Higher ROE, gross profit margin, operating profit margin, and
ROA all reflect the company's increased profitability (Apps, 2023). The company's potential to
produce larger earnings per share is also demonstrated by the significant growth in EPS.
Communications, Inc. effectively managed its assets and business activities over the past two
years (Haldar & Rasay, 2023). A full analysis, including future projections and industry
comparisons, should be done before making any investment decisions because the financial
health of any organization can be influenced by a variety of internal and external factors.
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References
https://www.businessofapps.com/data/zoom-statistics/
https://firstmonday.org/ojs/index.php/fm/article/view/11655/10604
Haider, A., & Rasay, S. J. (2020). Zoom's massive growth amid COVID-19 set to continue after
https://www.spglobal.com/marketintelligence/en/news-insights/latest-news-headlines/
zoom-s-massive-growth-amid-covid-19-set-to-continue-after-pandemic-analysts-say-
58907516
IBSINDIA. (2021). Zoom`s Rise Amidst the COVID-19 Pandemic. Center for Management
%20Strategy/zooms-rise-amidst-excerpts.htm#Business%20Model%20of%20Zoom
Iqbal, M. (2023). Zoom Revenue and Usage Statistics (2023). Zoom Revenue and Usage
https://doi.org/10.31933/dijdbm.v3i5
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https://en.wikipedia.org/wiki/Zoom_Video_Communications
Zoom Video Communications, I. (2023). U.S. Securities and Exchange Commission. Retrieved
from https://www.sec.gov/ix?doc=/Archives/edgar/data/1585521/000158552123000035/
zm-20230131.htm
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APPEDIX
CONSOLIDATE
D BALANCE
SHEETS
As of January 31,
20222021
Assets