Name: Gui Xue Ching Matric Number: 277223

Quiz 2
a) Prepare suitable IS vision, mission and goal
information as follows:
Business Strategic Information
Vission To be a leading construction in a global
market.
Mission To provide the highest level of service in
the construction industry while offering
superior craftsmanship and information
to every project.
Goals To generate continued profitable growth
and to become more customer focused
based on the given business strategic
IS Strategic Information
i) To become a digital transformation
pioneer in the construction industry.
ii) To make the operations at the
management level or the field level of
construction sites more efficient,
productively, and safe.
iii) To reduce costs and maximize the
profitability

b) Provide the key measure for the IS goal answered in (a)

Sales revenue

c) Prepare a balanced score-card for Wanida Construction based on the case given
Financial Perspective
Objective Measures
To reduce costs Percentage of reduction
in cost per unit

Customer Perspective Internal Business Perspective

Objective Measures Objective Measures
To increase Percentage of growth in Develop new Percentage of sales from
customer business from existing markets and new markets
retention customers customers

Innovation and Learning Perspective

Objective Measures
To improve Process improvement
innovation initiatives
d) Explain FOUR (4) directions that should be developed by Mr. Abel when preparing
the strategic IS plan for Wanida Construction.
1. Develop business application direction
Mr. Abel should determine the specific direction for the business area. It is required for Mr.
Abel to identify principles that will lead the business application area.
2. Develop the organizational direction
Mr. Abel needs to draft a service architecture that lists which IS processes and who are
required to provide support to the system and computing architecture.
3. Develop technical infrastructure direction
Mr. Abel should keep updating technology advancement and changes and start with a
business operating vision in building the computing architecture rather than just focusing
on technology.
4. Develop IS process direction
Mr. Abel should identify the principles for the IS process direction before reviewing each
process and classify them as high, medium or low priority to Wanida Construction.

e) Identify TWO (2) factors that affect the length of time in developing strategic IS plan.
1. Number of persons interviewed. A longer time is needed when many persons need to be
interviewed.
2. Plan complexity. If the plan involves many components and details, it needs a longer
development time.