AIA Myanmar Life Insurance Company Limited

22nd Floor, Junction City Tower

Bogyoke Aung San Road, Pabedan Township
Yangon, Myanmar.

Together with Myanmar – Complimentary COVID-19 coverage by AIA Myanmar

Since the start of the COVID-19 pandemic, AIA Myanmar has been protecting families with enhanced
coverage. With the recent COVID-19 wave we would like to assure you we continue to be together
with the people of Myanmar during these challenging times, and are pleased to announce our
“Together with Myanmar” COVID-19 program.

AIA Myanmar’s ”Together with Myanmar” program (the “Program”) is a special program introduced
to provide additional financial support to customers and their loved ones impacted by COVID-19.
As part of this Program, AIA Myanmar through its CSR fund will provide additional financial support to
all existing and new customers that have been hospitalized in the ICU or unfortunately passes away,
both as a result of COVID-19 diagnosis.

Program Eligibility

1. All existing customers that have in-force policies issued prior to the start of the Program Period
are eligible for the benefits. Lapsed policies that are reinstated within the Program Period will also
be eligible for the Program benefits (subject to a 14-day Waiting Period post reinstatement).
2. New to AIA customers purchasing a new policy during the Program Period would be eligible for
the benefit subject to the 14-day Waiting Period.
Benefits are available for all AIA Myanmar products, which include Universal Life, Short-Term
Endowment, Education Life, Health Insurance, Group Life, Personal Accident, Individual One Health
Solution and Group One Health Solution.

Program Benefits

Life Assured Condition Financial Support Benefit

Hospitalized in the ICU as a result of 50% of Sum Assured1

testing positive for COVID-19 up to a maximum of MMK 100 lakhs

Death as a result of testing positive for 75% of Sum Assured1

COVID-19 up to a maximum of MMK 150 lakhs
Hospitalized in the ICU and subsequent
100% of Sum Assured1
death (both as a result of testing positive
up to a maximum of MMK 200 lakhs
for COVID-19)

1
Sum Assured is defined as
• Death Sum Assured of a policy for Universal Life or Short-Term Endowment or Education Life or Health
Insurance or Group Life or Personal Accident products and;
• Policy Annual Limit for Individual One Health Solution or Group One Health Solution.

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 AIA Myanmar Life Insurance Company Limited
22nd Floor, Junction City Tower
Bogyoke Aung San Road, Pabedan Township
Yangon, Myanmar.

Program Period

1. For existing customers: Program Period is from 1 April 2022 to 30 June 2022.
2. For new customers: Program Period is 90 days from the issue date of the new policy, and
applicable only for policies that have been issued up to 31 May 2022.

For example, for policy with issue date of 15 April 2022, complimentary Covid-19 benefit would be
available until 15 July 2022; subject to a 14-day Waiting Period until 28 April 2022. Policy issued 1 June
2022 onwards would not be eligible for the Program benefits.

Program Terms & Conditions

1. ‘COVID-19’ means confirmed Novel Coronavirus cases as defined by the World Health
Organisation.
2. Benefits under this Program are applicable only to life assured of AIA Myanmar policies.
3. To be eligible for the Program benefits, the policy must be in-force at the time of diagnosis of
COVID-19.
4. "Waiting Period” is defined as period of 14 days from issue date for a new policy issued during
the Program Period and/ or 14 days from reinstatement date for a lapsed policy.
5. Benefits will not be paid if the life assured’s COVID-19 diagnosis or signs and symptoms appeared
before, or during the Waiting Period.
6. For customers that purchase a new policy during the Program Period, the additional
complimentary Covid-19 benefits are available only if the AIA Myanmar consent letter is signed
by the customer.
7. ICU and/or death benefit can only be paid once per life assured individual and for only one policy,
regardless of number of policies the life assured has with AIA Myanmar. Life assured having
multiple in-force policies must indicate the product and the policy number they wish to claim
from.
8. In the event both ICU and death benefits are claimable, the death benefit payable shall be
deducted from any ICU benefit paid.
9. ICU and death benefits shall be paid to the existing policy beneficiary.
10. COVID-19 benefits under the Program are complimentary from AIA Myanmar and are non-
contractual. We reserve the right to discontinue or amend the Terms and Conditions of this
Program at any time, without giving prior notice. Decision of AIA Myanmar concerning these
Terms and Conditions are final.
11. AIA Myanmar at its sole discretion may decide to extend the benefits under the Program beyond
the Program Period.
12. Completed claims documents must be submitted by 30 September2022.

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 AIA Myanmar Life Insurance Company Limited
22nd Floor, Junction City Tower
Bogyoke Aung San Road, Pabedan Township
Yangon, Myanmar.

13. At a minimum, documents required to be submitted to claim Program benefits are outlined below:

Mandatory Documents Required

Life Assured Condition COVID-19 Positive ICU Medical Death
Test Result 14 Records 15 Certificate 16

Hospitalized in the ICU as a result of

Yes Yes N/A
testing positive for COVID-19

Death as a result of testing positive for Yes

N/A Yes
COVID-19
Hospitalized in the ICU and
Yes Yes Yes
subsequent death (both as a result of
testing positive for COVID-19)

14. COVID-19 diagnosis must always be supported by a positive laboratory test report from a Ministry
of Health and Sports (MoHS) recognized/ approved hospital or clinic in Myanmar or a local
government authority for customers outside of Myanmar, and must always be duly certified by
an authorized doctor.
15. ICU Medical Records must mention date of admission to ICU and must include details on types of
treatment and prescription. Medical Records must be issued by the hospital and duly signed by
the authorized doctor with details of doctor’s name and registration number (SAMA No.) with the
seal chop of the doctor.
16. Death Certificate must cite COVID-19 being the cause of death and be issued by the local authority
(MoHS)/ authorized hospitals in Myanmar. If a customer is unable to provide the death certificate,
all documents below would be required to validate cause of death:
• Burial/ Cremation Certificate (must cite COVID-19 as the cause of death)
• Recommendation Letter from Treating Authorized Doctor/ Company (Hospital or Clinic) /
Local Authority, particularly Ward Administration Office and Department of Public Health
under MoHS. (must include the information such as letterhead (if company), seal chop
and cite COVID-19 as the cause of death)
• Funeral Invitation

17. We may also request for further documents or proof for claim evaluation, as required post initial
assessment of claim documents submitted.
18. AIA Myanmar reserves the right to not process the claim and make any payment if the required
information is not sufficient and not consistent with the information shared above. Final decision
on disputed claims will be at the sole discretion of AIA Myanmar.