For Prudential Malaysia Customers

COVID-19
HOSPITALISATION
& POST
VACCINATION
CAMPAIGN
Terms & conditions apply.

As existing Prudential Malaysia customers, we want to support you with financial

freedom and peace of mind during this challenging time.

Download Pulse by Prudential app to sign up for COVID-19 Hospitalisation

& Post Vaccination Campaign.

3 TYPES OF COVERAGE UNDER COVID-19 HOSPITALISATION &

POST VACCINATION CAMPAIGN AS BELOW:

Coverage COVID-19 Post

COVID-19 Hospitalisation Campaign
Category Vaccination Campaign

Coverage COVID-19 COVID-19 Upgraded Post COVID-19

Hospitalisation Plan Assistance Vaccination Coverage
Assistance

Eligible Customers of plan with Customers who All Prudential Malaysia

Customers pandemic exclusion previously upgraded customers
(e.g. PRUValue Med, from PRUMajor Med
Medic Protector) series (no pandemic
exclusion) to a new plan
with pandemic exclusion
within the same policy

Benefits Reimbursement up to: Reimbursement up to RM500 Cash Relief

� RM5,000 for Category 3 the PRUMajor Med for hospitalisation in
� RM15,000 for Category 4 series plan’s Annual Limit Malaysia due to serious
� RM20,000 for Category 5 for hospitalisation claims adverse effect(s) from
for hospitalisation claims for Category 3/4/5 immunisation after
due to COVID-19 at private COVID-19 patient at receiving COVID-19
hospital* private hospital* vaccination

Coverage COVID-19 Hospitalisation Assistance and COVID-19 Post COVID-19

Period & Upgraded Plan Assistance has a combined claims limit of Vaccination Coverage
Claims Limit RM20million and end date of 31 March 2021, whichever has a claims limit of
is earlier RM1million and end
date of 31 December
2021, whichever is
earlier

*Private hospital in Malaysia upon being referred to that same private hospital by Ministry of Health Malaysia
(MOH). Reference can be made to current MOH guidance (click here), to understand the clinical management
of confirmed COVID-19 patients and for details on the categories of COVID-19.
Terms & conditions apply.
 OVERVIEW OF THE ELIGIBILITY FOR COVID-19 HOSPITALISATION &
POST VACCINATION CAMPAIGN:
Sign up and view your eligible coverage via Pulse by Prudential app today.

All Prudential Malaysia customer who signed up in Pulse by Prudential App

Group Type of Prudential Malaysia customer COVID-19 Hospitalisation COVID-19 Upgraded Post COVID-19
Assistance Plan Assistance Vaccination Coverage

1 *Customers who are covered only

under any Type B Medical Plans
upgraded from Previous Medical Plan Not Applicable YES YES
within same policy as at 31
December 2020
(Excluding those fall under Group 3)

2 Customers who are covered under

any Type B Medical Plans YES Not Applicable YES
(Excluding those fall under Group 1 and Group
3)

3 Customers with any Type A Medical

Plan that provides for reimbursement Not Applicable Not Applicable YES
of medical expenses

4 Customers who do not own any

Not Applicable Not Applicable YES
medical plans

*COVID-19 Upgraded Plan Assistance is meant for those who are currently covered under medical plan with exclusion clause on COVID-19 (Type B Medical
Plans), after being upgraded from Prudential Assurance Malaysia Berhad's specific medical plans that do not have exclusion clause on
COVID-19 (Type A Medical Plans) under the same policy. This practice is not applicable for Prudential BSN Takaful Berhad products.

TYPE A Medical Plans TYPE B Medical Plans

(covers communicable disease requiring quarantine by law): (does not cover communicable disease requiring quarantine by law):

No. PAMB Plans
1 PRUMajor Med
2 PRUMajor Med 2
3 PRUMajor Med 3
4 PRUMajor Med 4
5 PRUMajor Med 5
6 PRUSenior Med
7 PRUGuard My Medical
8 PRUParent
No. PruBSN Plans No. PAMB Plans No. PruBSN Plans
1 Major Medical Cover 1 PRUHealth 1 Takaful Health
2 Major Medical Cover 2 2 PRUMedic Essential 2 Takaful Health 2
3 PRUFlexi Med 3 HealthEnrich
4 PRUValue Med 4 HealthEnrich+
5 PRUMillion Med 5 Medic Protector
6 Health Protector
7 Medic Essential

• This COVID-19 Hospitalisation & Post Vaccination Campaign (“Campaign”) is provided by Prudential Assurance Malaysia Berhad
and Prudential BSN Takaful Berhad (collectively referred to as “Prudential Malaysia”) on goodwill basis for Prudential Malaysia
customers. Prudential Malaysia reserves the right to change any part of this Campaign or withdraw any part (or in whole) of this
Campaign at any time with or without notice.
• At all times, any insurance contracts and takaful certificates that provide for coverage on the hospitalisation claims arising from
COVID-19, such insurance contracts and takaful certificates will always take precedence.
• Prudential Malaysia customer means Life Assured/Covered Person of all in-force individual policies/certificates and insured/covered
members of Group policies/certificates (e.g. MRTA policies/MRTT certificates/Credit Shield Plus/PRULoan Protect) underwritten by
Prudential Assurance Malaysia Berhad (“PAMB”) or Prudential BSN Takaful Berhad (“PruBSN”) except Group Employer-Employee
Benefit policies/certificates.
The coverage are meant for Prudential Malaysia customer, who has not previously made a claim under the coverage provided under
this Campaign.
• Each eligible Prudential Malaysia customer can only claim once under each Coverage Category, regardless of the number of policies/
certificates held with Prudential Malaysia because this Campaign is provided on goodwill and individual basis.
In addition, COVID-19 Upgraded Plan Assistance and COVID-19 Hospitalisation Assistance will not apply to Prudential Malaysia
customers, whose any part of the claims arising from COVID-19:
a) are payable under any insurance contract/takaful certificate issued by PAMB, PruBSN or any other insurer/takaful operator;
and/or
b) are filed or covered under any fund, assistance, relief, campaign, or its equivalent from any third party (e.g. government or
industry fund).
• The policies/certificates/medical plan that resulted in the eligibility of the coverage provided under this Campaign must be in-force
upon diagnosis, hospitalisation and claims submission.
• Claims must be submitted within 3 months from the diagnosis date. However, we will not be able to approve the claim once the
maximum claims limit set for the respective Coverage Category is reached.
• If there are any inconsistencies between the English, Bahasa Malaysia and Chinese versions of this flyer, for the purposes of
interpretation and construction, the English language version of this flyer shall prevail and be given effect to.
• For full terms & conditions, please click here for PAMB and here for PruBSN.

SIMPLE STEPS TO GET COVERED

5
Refer to your eligible
Download Tap on the Tap on the campaign Sign up with your
benefits under My Coverage.
Pulse by Prudential. PRUShoppe tile. tile under PRUShoppe. personal information.

by

COVID-19 Hospitalisation & Post Vaccination Campaign

FOR PRUDENTIAL MALAYSIA CUSTOMERS:
Check and sign up for COVID-19 Hospitalisation &
Post Vaccination Campaign
This benefit is offered by Prudential Assurance
Malaysia Berhad and Prudential BSN Takaful Berhad

Show More

COVID-19 Hospitalisation & Post

Please complete the form with your personal Vaccination Campaign
information.
Policy/Cert/Ref No. 12345678

Your Details Person Covered Leng Lai Cheng

Issued Date 03 Feb 2021

Scan your ID

NRIC No End Date 31 Dec 2021

ID No.

Name as per NRIC

For more information, please visit www.prudential.com.my or

www.prubsn.com.my or contact our Wealth Planner or Takaful Agent.

Download Now
02/2021

If you are an existing Pulse user, kindly update your Pulse app to the latest version
(We Do Pulse) to sign up.