FSM Presentation V1

FSM presentation
Proprietary & Confidential 1

AGENDA
1. What is FSM?
2. What is VQA?
3. How FSM Check the VQA using ACCUV?
4. What FSM check during the VQA?
5. Tower services: Antennas.
6. Tower services: Radio / TMA / Quad / Filter Installation.
7. Tower services: Squid.
8. Tower services: Mount Mod.
9. Tower services: Fiber shelter/outdoor.
10. Tower services: Power shelter/outdoor.
11. PIM Hygiene and Mitigation.
12. Documents management.

What is FSM?(1/2)
• FSM is Field service management.
• “Field service” refers to any service performed out in the field, as
opposed to on company property. Field service typically involves
dispatching workers or contractors to specific locations (often to a
customer location) to install, repair, or maintain equipment or systems.
• When most people think of field service, they think of setting up cable
TV or seeing an electrician work on a downed power line.
However, field service goes far beyond telecom these days. In its 2017
Customer Service Trends Report, analyst firm Forrester indicated field
service will become the “face of the company” for organizations in
many different industries.

What is FSM?(2/2)
• Field service management (FSM) touches every part of the field operation,
including:
➢Assigning and scheduling work orders
➢Dispatching employees to new work assignments
➢Communicating with employees in the field
➢Collecting field data (such as time of arrival, job completion, requests for
information)
➢Sharing job data or customer history with field employees
➢Routing employees to different jobs
➢Managing product inventory and availability
➢Doing VQA

What is VQA?(1/1)
• Our main job as FSM is doing VQAs.

• VQA is video quality assurance.
• When the crews finish their installation on sites, we
create a work order in AccuV and assign it to the crew
lead (quality checklist) in order to perform their VQA on
site and submit it to review.
• after assigning the work order, the crew have to start
this work order and check in on site using the ACCUV
mobile App.
• When all installation is done VQA is performed and
submitted.
• Most of our tasks assigned thru Microsoft planner.

How FSM Check the VQA using ACCUV?(1/5)
• First of all the FSM should be maintaining all needed site
documents before start the VQA.
• All documents can be found in AccuV document management
• as a reference of OEM documents and client standards, FSM use
NIQI.
• Most important documents needed:
1. A201 (CD):Hard and PDF versions of the professional A&E
construction set drawings.
2. PM201 (RFDS):Provides sector level detail of equipment and
installation across frequencies.
3. NEX_MSC_002 (JSA): scoping sheet that contain the site scope
details and equipments.
4. DE113 and DE125: structure and mount analyze done and
approved by an engineer. client client client

PM201:RFDS AE201:CD (site file)
NEX_MSC_002:JSA(Scope of work) DE113:Structural Analysis

DE125:Mount Analysis

• After checking all documents the audit start.
• All VQA videos and Images is uploaded in the filed service management.
• We can search the site by WO, Job#, Site ID…

• Inside the VQA checklist all tabs are shown with uploads inside to
check.

• And than we start checking every video and image, approve the correct ones and reject if it’s not
matching requirements and standards.
Rejection
comment

What FSM check during the VQA?
• We have 2 parts of Work orders created for VQA:

1. Tower services.
2. Ground services (power plant, small cell and civil).

• Most important things to check during the VQA tower services.
1. Antennas.
2. RRH/TMA/Diplexers/filters…
3. Squids (many types for tower and ground).
4. Mount Mod(mount modification if any).
5. Validate (all videos and information needed to validate the site after finishing the work).
6. Fiber shelter/outdoor.
7. Power shelter/outdoor.
8. GPS if installed.
9. Job safety analysis(document filled on site every visit need for closeout).
10. Daily progress photos.

• 2 types of power plant: indoor and outdoor.
• Most important things to check during the VQA power plant:
➢ Conduit installation (supported, routed and sealed).
➢ Power plant mounting (approved materials per OEM and clean).
➢ Batteries installation (labeled, properly connected and Temperature probes, covers on).
➢ Grounding (tight, all hardware, torque paint and labeled).
➢ DC switches and breakers (approved type per OEM, in ON position, labeled).
➢ PP screen/rectifiers/converters (all in normal operation status, no alarms).
➢ AC breaker panels (labeled, in ON position and properly terminated).
➢ Alarms (properly connected, labeled and routed to the alarm block).

• Most important things to check during the VQA Small cell (CRAN):
• Antenna (tape drops, manufacturer label, coax jumpers, antenna
bracket and grounding).
• RRUs (tap drops, bracket/shroud installation, hardware installation,
green lights, sunshields, manufacturer labels, jumpers/fiber/power
installation and grounding).
• Fiber and demarc (fiber routing and termination to demarc, fiber
excess).
• Power components (tape drops, AC disconnect, meter, labels,
signage, conduit/LB installation, grounding and ground rode
installation).
• Diplexers/rectifiers (installation and manufacturer labels).
• CRAN node regulatory closeout (photos for antenna ports, RRUs
serial numbers, jumpers serial numbers, overall images for all site,
this part is for closeout).

• Most important things to check during the VQA Small cell
(CRAN):
conduits
Antenna
Demarc can be
Shroud that inside a handhole
contain the or Arial attached
RRUs inside to the main fiber
Power
meter
AC
disconnect
box
METAL LIGHT POLE WITH TOP METAL UTILITY POLE WITH WOOD UTILITY WITH SIDE METAL STEALTH MONOPOLE
ROOFTOP MOUNT ANTENNA SIDE MOUNT ANTENNA MOUNT ANTENNA WITH TOP MOUNT
ANTENNA
Tower services: Antennas
• Top antenna bracket

• Middle antenna bracket (if applicable)
• Bottom antenna bracket
• Manufacturer’s label
• Azimuth, downtilt, plumb, and tape drops
• Connections at the base of the antenna
• Routing of cables from base of antenna back to equipment
• Painting (if applicable)
• Antenna mast grounding
• Placement and obstructions

Tower services: Antennas
• Placement and obstructions
• 700 MHz B/C (B17), 700 MHz (D/E (B29), and FirstNet
(B14) operation all should have their own antennas. No
antenna sharing unless certain dual band radios are used
• At least 6’ horizontal separation between 700 MHz D/E
(B29) and 700 B/C (B17) antennas within the same sector
• Bands 29, 17, and 14 will need to be separated by a
minimum of 3’ center to center or 24” between antenna
sides horizontally, whichever provides the greater
distance

Tower services: Radio / TMA / Quad / Filter Installation
➢ Mounting and location - RRU
• RRUs must not exceed the vertical plane

of the antenna
• RRUs can not be placed laterally with the
antenna
• When possible, RRUs should be mounted
to the antenna pipe in which it is
connected
• If unable to mount RRU to the operating
antenna, install the RRU to the next
closest pipe and behind the plane of all
antennas


• RRUs have specific spacing

requirements depending on the
model of the unit
• Refer to the OEM documentation for
exact measurements

➢ Mounting and location – TMA/Quad/Filter
• Ensure that the breather element is positioned correctly per the

OEM
• Some breathers can only point in a downward fashion while
others can be placed parallel to the ground
• Hose clamps cannot be used to mount equipment to the tower;
must use approved banding
• If brackets are used to mount equipment, they must be the same
manufacturer or universal

➢ Ground
• Equipment must be grounded
• If the equipment has the option
for 1-hole or 2-hole lugs, always
use the 2-hole
• Grounds require torque paint
• Heat shrink is not allowed on lugs
on the tower

➢ Unused ports and weatherproofing
• Unused ports must have the appropriate caps

installed
• Follow weatherproofing guidelines

➢ Green lights and labels
• Labels are required to verify that

the correct equipment has been
installed
• Ericsson RRUs should only show
green lights when properly
powered
• If red/orange or blue are
illuminated on an Ericsson RRU,
there is an issue
• Nokia RRUs will have
orange/amber lights that will stay
solid or blink, depending on
integration and radio type

Tower services: Squid
• The squid is the power/fiber interconnection point between the

power/fibers trunks and the RRUs.
• There is many type of squids used on sites.
• Most common types used: DC6, DC9, DC2, FC12
DC2
FC12
DC6
DC9
Tower services: Squid
• Mounting (all hardware, no-ox, tight).
• Grounding (no-ox, torque paint, lead to ground bar).
• Penetrations (All penetrations must have OEM-issues
grommets and fittings).
• Power installation inside (correct lugs, no-ox, lexan
covers if needed, o-rings, grounds and drains).
• Routing and support of trunks.
• Routing of fiber jumpers.
• Mid hoisting grip (support for trunks, connected to
tower members, if more than 200’).
• Fiber relief clip.
• Alarm, green lights and labels.

Tower services: Mount Mod
• Mount Mod is the mount modification

done on site.
• When we do changes on site, these
changes may cause more load for
tower or Rooftop.
• In order to maintain the new load,
mount mod is a must.
• Mount analyze is a study done by an
engineer to specify if the site need a
mount modification and what is this
modification.
• Any deviation from the MA must be
approved by an engineer

Tower services: Mount Mod
• For mount mod we need to check:
1. Mounts level.
2. Mount attachment to tower.
3. Stiff arm installation.
4. Verify safety climb.
5. Check all additional hardware if installed.
N.B: Each OEM have its own standards for installation.

Tower services: fiber shelter/outdoor
• This part is for fiber installation from the tower to the shelter/cabinet,
FMB/FMT installation and inside installation.

Tower services: Power shelter/outdoor
• Power shelter/outdoor contain the power installation on ground (DC12, power inside the shelter/
cabinets, breakers, telcoflex connections..).

PIM Hygiene and Mitigation
• Definition of PIM
• PIM stands for Passive Intermodulation • Multiple frequencies + high power + non-linear
• In its most basic form, PIM is nothing more than characteristics = PIM issues
noise • PIM can create interference that will reduce a
• PIM is generated when signals generated at a cell’s receive sensitivity or even block calls
cell site interact with non-linear characteristics • This interference can affect both the cell that
of the RF path creates it as well as other nearby receivers
• Basically, PIM is the creation of an unwanted • PIM is created at high transmit power
signal by the mixing of two or more signals at a • There can be internal and/or external PIM
non-linear junction sources

• Causes of PIM
Where to find non-linear junctions
• Loose RF connections
• Poorly prepared RF cable
terminations
• Improperly mated or
misaligned parts
• Cracked/cold solder joints
• Metal chips and shavings
• Loose fasterners
• Rust
• Nickle plating

• Causes of PIM
Sources of external PIM Sources of internal PIM
• Rusty metal objects near antennas • Loose connectors
• Metal shavings near antennas • Poorly prepared RF cable terminations
• Loose antennas mounting hardware • Improperly mated or misaligned parts
• Loose antenna support frames • Damaged cables
• Steel support frames for stealth enclosures • Cracked/cold solder joints
• Metal snap-ins hangers
• Hose clamps
• Metal flashing on parapet walls in front of antennas
• Metal components in a rooftop deck
• Metal cable trays in front of antennas
• Air handling equipment in front of antennas
• Security cameras in front of antennas
• Other operator’s equipment in front of antennas
• Causes of PIM
• Poor antenna spacing can have an impact on PIM mitigation

• RRU and other equipment placement will have an impact on PIM
mitigation

• A PIM Hygiene driver requires that all non-PIM material located within the high-risk PIM zone is removed,
regardless of frequencies on site
• If no PIM Hygiene driver is attached, PIM mitigation must be followed, regardless of frequencies on site
• PIM mitigation applies to current SOW only and we are not to introduce any new sources of PIM
• For example, Pos 1 and 4 have equipment supported with hose clamps and SS hardware. We are
installing new equipment in Pos 2. With no hygiene driver, we are only responsible for Pos 2 since we do
not want to introduce any new PIM issues.
• Another example would be equipment swaps and relocations. Anything swapped or moved would need
to have PIM mitigation applied to all support of the new equipment. “We used existing” is not a valid
argument.

Documents Management
• After finish all installation and VQA is clear FSM should redline the documents.
• Mainly CD and RFDS should be redlined.
• A video checklist is created for each site (PM501).
• Merged video created.
• After all documents done, the site will be ready to be submitted to client.

THANK YOU

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FSM presentation

Proprietary & Confidential 1

Proprietary & Confidential 2

Proprietary & Confidential 3

Proprietary & Confidential 4

• Our main job as FSM is doing VQAs.

Proprietary & Confidential 5

Proprietary & Confidential 6

NEX_MSC_002:JSA(Scope of work) DE113:Structural Analysis

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Proprietary & Confidential 8

Proprietary & Confidential 9

Proprietary & Confidential 10

• We have 2 parts of Work orders created for VQA:

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Proprietary & Confidential 12

Proprietary & Confidential 13

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• Top antenna bracket

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➢ Mounting and location - RRU

• RRUs must not exceed the vertical plane

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➢ Mounting and location - RRU

Proprietary & Confidential 20

➢ Mounting and location - RRU

• RRUs have specific spacing

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➢ Mounting and location – TMA/Quad/Filter

• Ensure that the breather element is positioned correctly per the

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➢ Unused ports and weatherproofing

• Unused ports must have the appropriate caps

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• Labels are required to verify that

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• The squid is the power/fiber interconnection point between the

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• Mount Mod is the mount modification

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• Poor antenna spacing can have an impact on PIM mitigation

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