Professional Values GUIDE

SCENARIO RECOGNISE ACKNOWLEDGE ESCALATE DOCUMENT UPHOLD ADDITIONAL

Bullying unacceptable and Employers must provide to the manager ASAP a witness statement indicating The NMC  
unlawful act ; follow a safe working verbally and in writing what happened, steps taken, and CODE
local B&H policy; environment to their to whom reported with sign and
psychological support staff date

Concealment use of patient's bed professional duty to to nurse in charge; If NIC a witness statement indicating The NMC Dishonest action,
of Bed Status on breaks may result report dishonest refused inform site what happened, steps taken, and CODE misled site
to patient safety behavior manager. Ward manager to whom reported with sign and manager and
ASAP verbally and in date doesn't promote
writing truth & honesty

Confidentiality to offer support & partner's feelings by (NONE) patient's wishes regarding The NMC explore patient's
time for partner and showing compassion & diagnosis and information sharing CODE reason of
patient to discuss explain to respect - NURSING NOTES withholding the
patient's right to information from
confidentiality partner
Drug Error possible disclose occurrence to medical team - for Incident report The NMC check patient's
consequence of error patient - duty of review; manager or CODE observations
& prioritizing patient candour & apologize nurse in charge
safety

False false impersonation professional duty to Police - police statement Document the occurrence and to The NMC suspends the
Representation is unlawful report dishonest who reported. CODE nurse from work
fraudulent action; behavior while
indirectly put investigation is
patient's safety at ongoing.
risk
 Professional Values GUIDE
SCENARIO RECOGNISE ACKNOWLEDGE ESCALATE DOCUMENT UPHOLD ADDITIONAL
Falsifying falsifying professional duty to to the manager ASAP Incident report The NMC doesn't promote
Observations observations put the report dishonest verbally and in writing CODE truth and honesty
patient safety at risk behavior; reassessment set out byt THE
of observations CODE

Falsifying falsifying timesheets professional duty to manager and temporary Incident report The NMC doesn't promote
Timesheets is unlawful report dishonest staffing manager CODE truth and honesty
fraudulent act behavior; verbally & writing set out by THE
CODE
Hospital Food consuming NHS professional duty to to the manager ASAP a witness statement indicating The NMC replace meal for
property is theft report dishonest verbally and in writing what happened, steps taken, and CODE the patient; if not
behavior to whom reported with sign and possible, this may
date compromise
nutritional care

Impaired colleague is unable to uphold and display to the manager ASAP a witness statement indicating The NMC send colleague
Performance practise safely and professionalism at all verbally and in writing what happened, steps taken, and CODE home whilst
may compromise times to whom reported with sign and taking into
patient safety date consideration
his/her safety;
support for
alcohol misuse
 Professional Values GUIDE
SCENARIO RECOGNISE ACKNOWLEDGE ESCALATE DOCUMENT UPHOLD ADDITIONAL
Laboratory colleague professional colleague's feelings by (NONE) (NONE) The NMC reassuring colleague,
Results responsibility on patient's showing compassion & CODE paramedics will
right to privacy (duty of explain to respect patient's inform her about her
candour) & accessing data right to confidentiality neighbor's welfare
without consent is a breach
of GDPR

Possible Abuse to act without delay due to need to escalate without Safeguarding, manager Body mapping, what The NMC communicate with
potential risk to patient patient consent to in accordance to happened, steps CODE compassion and
safety safeguarding safeguarding policy taken, and to whom empathy
reported

Professional to allow person to vent to explain the situation, (NONE) Incident Report with The NMC witness is present for
Confrontation frustration, show empathy, apologise and offer witness (Colleague) CODE own safety
establish rapport , remain assistance included
calm
Racism colleague is not adhering professional duty to report Manager, NMC, Social Formal statement The NMC unfriend colleague in
the "THE CODE" due to unlawful racist behavior media platform, police, from employer CODE social media to
abusive comments he/she employer dissociate
posted

Social Media sharing confidential pictures professional duty to report to the manager ASAP Incident Report The NMC Acknowledging
of patient without consent is any concerns that will put verbally and in writing CODE someone's post can
inappropriate people safety at risk imply support in
point of view

Witnessed colleague inappropriately professional duty to report to the manager ASAP Incident Report The NMC colleague's tone of
Abused used moving & handling any concerns that will put verbally and in writing CODE voice was aggressive,
technique to position the people safety at risk; full caused emotional
patient reassessment to patient for distress to patient;
any harm communicated to
patient with
empathy for
reassurance