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Making a candidate a job offer is a pivotal point

of the hiring process. A job offer is more than just


an offer of compensation to a prospective employee,
it is the culmination of weeks of work for employers
and candidates.

Here are the secrets to developing a consistent,


systematic approach that will boost your job offer
acceptance rates.

1. The Intake
As the first step in the recruiting process, take a systematic approach to gathering a couple of
must-have data points that constitute what we call an intake. An intake must include:

The candidate’s reason for looking. Their ideal position going forward.

The candidate’s expected future Their ability and willingness to


income. What are they going to take? commute to the office.

Relocation details (if appropriate). What is their desired start date?

Where are they in the job search process Their current base salary and any other
and when do they want to make a decision? compensations such as bonus, commissions,
equity, benefits, etc (total package).

Gather and document intelligence related to


your applicant and affirm the fit along the way.

2. The Pre-close
If you think closing a candidate happens only at the end of the recruiting process, your closing
percentage is likely pretty dismal. When pre-closing is done properly, you won’t even have to
close the candidate at the end.

An easy way to set up the pre-close is to formally deliver feedback to a candidate that has interviewed.
During these calls, you’ll be reconfirming the information that you previously documented such as:

Interest level Compensation Commute issues

How the job maps to Timing Desired start date


career aspirations

Remember, always be closing!

3. The Verbal Offer


Once you have internal buy in and specific figures, you must call the candidate to present the
offer. When presenting the offer, always have an agenda and a plan. Here is an example outline
for a verbal offer call.

Start out with the good news – “I have Be prepared to specifically address any
good news. We’d like to formally extend areas where the offer does not intersect
you an offer to work with us!” with the candidate’s requests discussed in
the pre-closing calls.
Reiterate why your team has chosen the
candidate for the opportunity and align This is a better way to get the candidate
this with candidate’s goals, which by now talking rather than asking them what they
you have already discussed in detail. think about the offer.

Describe what the candidate will be doing Finally, ask your candidate when they can
at the company. start. This is such a key step. If the candidate
can’t see themselves starting or won’t
Take a second to describe why this is an commit, you have more work to do.
exciting time at the company.

Share the details of the job offer clearly


and concisely.

If the candidate isn’t ready to accept the verbal


offer, you have some work to do.

4. The Written Offer


Once your candidate has verbally accepted the offer, now you have to take this offer to the
finish line quickly.

Tell your candidate when and how the Follow up with the candidate to make sure
formal paperwork will be sent out, and they received the paperwork and
make sure they have it in their hands everything is in order.
within 24 hours.
Always require the offer letter to be signed
Get a Docusign or similar digital signature and returned by the specified date.
service to use for job offers. This will
expedite the process and you can track
when people view the offer.

Otherwise, email a PDF version of the


offer letter or overnight the offer packet to
the candidate.

Remember, time is the enemy of all deals.


Move with urgency.

5. The Offer Isn’t Closed Until


The Candidate Starts
This sounds skeptical, but until your candidate shows up for their first day of work, the offer is
not closed. Follow these steps to minimize the risk of a costly no-start.

Agree to a start date 2-3 weeks from the Find reason to contact the candidate weekly.
date of the offer acceptance. What do you want your business cards to
say? Do you want a Mac or a PC? What
Prepare the candidate for a counter offer. email address do you prefer? Share news
Walk them through how they will respond or events related to the company.
to a counter offer from their present
employer. Start by reminding them why Do something nice for the candidate.
they are leaving. It’s worth mentioning Send flowers. Send a gift card. No budget?
that the loyalty of a candidate that accepts Send a nice handwritten note.
a counteroffer will always be in question
going forward.

Maintain contact with your candidate until


they start. Leave nothing to chance.

These tips are brought to you by the recruiting


experts at Newton. At Newton, we develop
simple, smart, safe applicant tracking software
for small and medium-size employers. Over
1000 employers rely on Newton’s cloud-based
hiring platform to help them hiring.

Learn more at www.newtonsoftware.com

Newton Software | 415-593-1190 | sales@newtonsoftware.com | www.newtonsoftware.com

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