The document outlines the syllabus for the Marketing Management subject in the first semester of the Master of Business Administration program at St. Xavier's Catholic College of Engineering. It includes 25 essay questions covering key topics in marketing like the scope and importance of marketing, marketing strategy formulation, product planning and development, market segmentation, distribution channels, pricing, buyer behavior, marketing research, ethics, and digital/social media marketing. Students are advised to study at least 15 of the questions in detail and write answers that are a minimum of 5 pages for each essay question.
The document outlines the syllabus for the Marketing Management subject in the first semester of the Master of Business Administration program at St. Xavier's Catholic College of Engineering. It includes 25 essay questions covering key topics in marketing like the scope and importance of marketing, marketing strategy formulation, product planning and development, market segmentation, distribution channels, pricing, buyer behavior, marketing research, ethics, and digital/social media marketing. Students are advised to study at least 15 of the questions in detail and write answers that are a minimum of 5 pages for each essay question.
The document outlines the syllabus for the Marketing Management subject in the first semester of the Master of Business Administration program at St. Xavier's Catholic College of Engineering. It includes 25 essay questions covering key topics in marketing like the scope and importance of marketing, marketing strategy formulation, product planning and development, market segmentation, distribution channels, pricing, buyer behavior, marketing research, ethics, and digital/social media marketing. Students are advised to study at least 15 of the questions in detail and write answers that are a minimum of 5 pages for each essay question.
Chunkankadai, Nagercoil - 629003. 2022 -- 2023 Department :Master of Business Administration (Sec-A & B) Year : First Year Semester: II Subject: MS22207-Marketing Management
1. Scope and importance of marketing
2. Conceptual frame work of Marketing ( All concepts like Production, product, market, customer and vice versa) 3. Marketing environment-Both Internal and External 4. Marketing interface with other functional areas (Production, Finance, Human Relations Management, Information System) 5. Marketing strategy formulations ( Study the structure and explain) 6. Strategies for Industrial Marketing – Consumer marketing ( Two separate questions, answer according to the question ask) 7. Services marketing- Write definition, characteristics, service quality measurement tools and service gaps) 8. Competitor analysis- 9. Analysis of Consumer and industrial markets 10. Product planning and development 11. Product life cycle ( with picture representation) 12. New product Development ( 8 steps) 13. Market Segmentation – Targeting and Positioning(STP) 14. Channel Management – all distribution channels.( Like manufacturer to till customer) 15. Advertising and sales promotions-(types, advantage and disadvantages) 16. Pricing Objectives, Policies and methods- Steps important 17. Industrial (organization) and individual (consumer) buyer behavior - Influencing factors- 2 separate questions. 18. Buyer Behavior Models- (At least three models with picture representation) 19. Online buyer behavior-(importance, types and methods) 20. Customer satisfaction /Customer Relationships management (CRM)/ Customer acquisition, Retaining, Defection. 21. Marketing Information System (MIS) 22. Marketing Research Process 23. Cause related marketing 24. Ethics in marketing / Online marketing trends 25. Social media and digital marketing. (The above mentioned questions are all very important Essay questions. Dear students those who couldn’t cover all, study at least 15 questions choosing as per unit wise.) Write answers minimum 5 pages for essay type questions.