I would like to first and foremost welcome you all to this “ISO 9001:

2015 Quality Management System Awareness Seminar”, it is my

privilege and pleasure to welcome our our guest lecturer and
participants from both R9 and R13 personnel here today. We are
delighted to have you with us and thank you for accepting our request
to come. I appreciate the directorate of Programs and Development
for making this training possible and for tapping our esteemed
lectrurer this morning. I wish also to thank all our jail officers who are
present and ready to be trained.

The concept of QMS is not new in our country, neither is it in the

BJMP. As we all know, every year, all government agencies are
audited against some performance targets based on QMS set out in
performance objectives. And so, the government requires that our
procedures are aligned to our targets as per the QMS and ISO
standards. As a government institution, we must set out our
procedures that are achievable. This will ensure that we fulfill the
main aim of QMS which is consistent quality in our service delivery.

The aim of this training is to ensure that the ISO processes and
QMS procedures are understood. It is my expectation that this
training will equip our jail officers and staff, and top management to
internalize QMS and ISO process and inculcate them in their daily
routine. It is therefore my hope that this training will enable the Jail
Bureau to achieve all its future targets and becomes exemplars of
ISO 9001:2015 and quality management compliant.
Eckhart Tole once said, “Awareness is the greatest agent for
change.” As I have said before, the adoption of ISO standards is a
journey we commit as a public organization. This is indeed one of the
milestones in disproving theories about the performance of public
agencies. Let us all break the ice by becoming ISO Certified.

With these few remarks, I now declare this training officially opened.
Thank you and God bless you.