Professional Documents
Culture Documents
What I Know
Direction: Choose the letter of the best answer. Write the chosen letter on a separate sheet of
paper.
1. What do we call a counter (as in a hotel) where guests are received or usually the place in
which guests make the first impression of the hotel? It is also the communication center of the
hotel.
A. Filling cabinet B. Information racks C. Reception desk D. Voucher racks
2. A piece of office furniture usually used to store paper documents in file folders is called a?
A. Filling cabinet B. Voucher racks C. Mail, messages, and key racks D. Information
racks
3. An array of numbered compartments used to store guest room keys is called?
A. Voucher racks B. Key rack C. Mail, messages, and key racks D. Reservation
rack
4. What do we call the small box kept by the hotel in a secure place in which you can store
valuable objects?
A. Cash register B. Timestamp C. Cash drawer D.
Safety deposit box
5. In hotels, the equipment used to create bills and invoices, monitor booking and reservations,
check-in and check-out guest, to record guest expenditure is called?
A. Computer B. Printer C. Internet D. Telephone
6. This equipment is a solution that enables hotel staff to manage all front desk functions from a
single flat form such as online and offline reservations, check-in, and check-out rate list. What do
you call this equipment?
A. Computer B. Software C. Credit card D. Internet
7. A global computer network that provides a variety of information and communication
facilities, consisting of interconnected networks using standardized communication protocols is
called? A. Computer B. Software C. Internet D. Printer 2
8. Which of the following statements best describes a printer?
A. Something used for making mathematical calculations
B. A machine for transmitting and receiving faxes.
C. A global computer network provides a variety of information.
D. A machine for printing text or pictures onto paper.
9. Which of the following equipment corresponds to the statement “A system for transmitting
voices over a distance using wire or radio by converting acoustic vibrations to electrical signals”.
A. Internet B. Fax C. Computer D. Telephone
10. Which of the following is the meaning of a fax machine?
A. A machine for transmitting and receiving faxes
B. A machine or device that performs processes, calculations, and operations based on the
instruction.
C. A global computer network providing a variety of information and communication facilities
D. A machine for printing text or pictures onto paper