Professional Documents
Culture Documents
Program Elements For Special Needs Students in A Hybrid
Program Elements For Special Needs Students in A Hybrid
SCHOOL SETTING
by
May 2012
In the unlikely event that the author did not send a complete manuscript
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Copyright 2012 by ProQuest LLC.
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unauthorized copying under Title 17, United States Code.
ProQuest LLC.
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UMI Number: 3513722
In the unlikely event that the author did not send a complete manuscript
and there are missing pages, these will be noted. Also, if material had to be removed,
a note will indicate the deletion.
UMI 3513722
Copyright 2012 by ProQuest LLC.
All rights reserved. This edition of the work is protected against
unauthorized copying under Title 17, United States Code.
ProQuest LLC.
789 East Eisenhower Parkway
P.O. Box 1346
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ii
Table of Contents
List of Tables iv
Abstract v
References 114
Appendices 120
Appendix A: Hybrid School Profile 120
Appendix B: Student Survey 121
Appendix C: Administrator/Staff/Parent Survey 126
Appendix D: Interview Protocol 131
Appendix E: Observation Protocol 133
Appendix F: Hybrid Program Comparison 135
iv
List of Tables
Table 21: Percentage of Time Spent in Face-to-Face Interactions with Peers and Staff 90
v
Abstract
Public charter schools have become a bigger and bigger part of the public school
landscape. Online education has also grown exponentially over the past decade. In recent
years a new instructional model has emerged within the charter school community. This
Public hybrid charter schools must allow access to all students including special
education students. They are subject to the same regulations and laws as all public
agencies with regard to students with disabilities. Hybrid schools also have to look at
technology access issues that may be associated with students with disabilities.
This study examined perceptions of how special education students are served at
public charter hybrid and online schools. It asked about and compared and contrasted
perceptions of satisfaction levels among various stakeholders affiliated with hybrid and
online schools. Those stakeholders included special education students, parents, and staff.
The study also analyzed program elements for special education students at hybrid and
online charter schools. Data was gathered through online surveys, interviews, and
observations at online and hybrid schools chosen from an Innosight Institute database and
collected from five schools. Interviews and observations were collected at two of those
schools.
vi
The surveys found that the vast majority of stakeholders, both general and special
education, were satisfied with the overall program and preferred the online or hybrid
instructional model to a traditional school. This was an expected outcome since these are
schools of choice and students wouldn’t attend them if they didn’t perceive an advantage
The two schools selected for case study yielded a great deal of information about
several program options. The schools utilized five different instructional program
models. Each of the models was analyzed in five key areas associated with high student
achievement. The areas of analysis were the existence of differentiated instruction, the
learning in various ways, and opportunities for students to interact with peers and staff.
The goal of this study was to paint a picture of perceptions of the current state of
special education services within the hybrid and online schools that form the study
sample. Ideally, the data collected and the conclusions drawn can be used by similar
schools to develop or improve their special education service delivery. The study also
attempted to determine if there were explanations for the low enrollment rate of special
education students in the public charter schools studied. It also attempted to identify
program elements to explain why the subjects of this study seemed to be relatively
Charter schools, including virtual schools, are becoming more significant in the
dramatically over the past fifteen years and that trend is expected to continue (Snell,
2005; Miron, Urchel, Mathis, & Tornquist, 2010). The school choice movement along
with the increased accountability for public schools established by the Elementary and
Secondary Schools Act of 2001 (Also known as No Child Left Behind) have contributed
Background
market and are subject to the pressures of that market. In order to remain viable, public
schools must produce results that satisfy their customers, specifically students and the
community. While this change has evolved slowly over time, the reality for public
schools has become much different than in the past. As the United States has lost ground
in the global economic market, the urgency for these changes has increased greatly. One
manifestation of the new look of public schooling is in the area of technology and how it
is integrated into public education. As technology has evolved, more and more of the
curriculum in charter and traditional schools is being offered through web-based learning
Because they are public schools, charter schools must accommodate special
education students, just like traditional schools (Fierros & Blomberg, 2005). Charter
schools are required to include the process through which they will service special needs
2
students in their charter school plan (Fierros & Blomberg, 2005). However, data show
that special needs students enroll in charter schools at a much lower rate than in
traditional schools (Riley, 2000). This may be due to a variety of factors including the
fact that charter schools do not always have the resources necessary to provide the proper
level of service to these students (Riley, 2000). Charter school special education students
tend to enroll for the same reasons that regular education students do, primarily,
dissatisfaction and negative experiences associated with the traditional public school
system (Ahearn, Lange, Rhim, & McLaughlin, 2001). In general, charter schools are
funded at a lower per pupil rate than traditional schools (Riley, 2000). In addition,
because they serve fewer students, charter schools often do not have the same economies
of scale as traditional schools when it relates to funding programs and personnel. This
students can be in stark contrast to the regulations and requirements under the law.
Charter schools face many challenges when attempting to comply with mandates related
with local districts, lack of extracurricular activities, and the high costs of transportation”
Another charter school issue that affects special education students is the fact that
charter schools tend to segregate students by race and class (Frankenberg, Siegel-
Hawley, & Wang, 2010). Charter schools enroll proportionately more low-income
students and more students of color than traditional schools. In spite of that and the fact
that special needs students are disproportionately from minority groups, the enrollment of
3
special needs students in charter schools is at a lower rate than in traditional public
schools (Riley, 2000). Charter schools, by definition, are free from many restrictions that
affect traditional schools. However, they must comply with legislation and policy
involving disabilities and civil rights (Frankenberg, Siegel-Hawley, & Wang, 2010).
Essentially, although charter schools provide much needed competition and creativity,
they cannot disregard issues of race, class, and disability. Because charter schools
generally market to students that they wish to attract, it is possible that students with
disabilities are generally not recruited for the reasons listed above.
Within the charter school movement and in traditional schools, online and virtual
learning are becoming a greater proportion of the curriculum. Online or virtual learning
involves web-based curriculum, generally delivered remotely (Diaz & Entonado, 2009).
This type of curriculum has several advantages and disadvantages with respect to special
education students (Clark, 2001). Online learning generally allows students to progress at
their own pace and adjusts to students’ needs. Online learning also creates expanded
opportunities for access to curriculum that may not be available in a traditional public
school setting (Barbour & Reeves, 2008). However, there can be access issues as well as
issues related to the monitoring of student progress with online programs (Schmetzke,
2001). Effort has been made to accommodate obvious access issues associated with
much more difficult to ensure access for students who have processing disabilities. A
student with an auditory processing disability does not have issues hearing. Rather, he or
4
she has trouble making sense out of what is heard. This creates another level of
In recent years a new model for the delivery of instruction has been developed in
some charter schools. This model combines online and face-to-face instruction in what is
known as a hybrid or blended instructional model (Staker, 2011). For purposes of this
in a brick and mortar building and online instruction (Staker, 2011). The hybrid model
charter school has all of the flexibility with budgeting and personnel as other charter
schools. And, just like all charter schools, special education students must be included in
the student populations of hybrid charter schools. Many charter schools are found in
areas with a high at-risk population, which often includes a significant special education
population. Unfortunately, many charter schools are operated by organizations that are
not particularly knowledgeable about the nuances of providing special education services
(Mulholland, 1999). While special education services must be part of any public charter,
many charter schools do not provide much support for their special needs students (Fiore,
Harwell, Blackorby, & Finnigan, 2000). The vast majority of public charters are issued
by local school districts who then partner with the charter school to provide certain
services for special needs students (Ahearn et al., 2001). Often the working relationships
between the charter schools and the local district are not very effective in the delivery of
and virtual schools. These studies have shown mixed results but have generally found
5
that charter schools produce slightly higher student outcomes than traditional schools
(Greene, Forster, & Winters, 2003). This is due to a variety of factors including the fact
that special needs students enroll in charter schools at a significantly lower rate than
traditional schools (Fiore, et al., 2000). Flexibility in budgeting and staffing are two other
significant reasons for the slight performance advantage currently held by public charter
schools. However, very little research has looked at the student outcomes for special
needs students attending these schools. Even less research has been done on hybrid
charter schools and student outcomes in that setting. This study looked at special
education services in public charter schools using the hybrid model. In a hybrid model,
some percentage of instruction is delivered online. Depending on the hybrid model, this
instruction can take place in a brick and mortar school or other facility or remotely
(Staker, 2011).
While a great deal of research has looked at student outcomes in charter schools
(Mullholland, 1999; Horn & Miron, 2000; Greene, Forster, & Winters, 2003), the
conclusions about the effectiveness of charter schools have been mixed. There have been
extensive studies that show that charter schools produce higher student achievement than
traditional schools (Booker, Gilpatric, Gronberg, & Jansen, 2004). Other studies have
shown that charter school students do better at the elementary level, level off at the
middle school level, and under perform at the high school level when compared to
regular public schools (Zimmer & Buddin, 2005). Still other studies show that some
charter schools outperform traditional public schools and some underperform when
6
compared to traditional public schools (Hill, Angel, & Christensen, 2006). One reason for
the large disparity in student outcomes is the fact that charter schools take many forms
and follow very different organizational structures. Another reason for the disparity is
that standards and regulations vary from state to state. Charter schools look different in
different places and operate under different sets of guidelines and restrictions. These
studies do not disaggregate data for special needs students, so no conclusion can be made
about how charter schools serve them or even how they are perceived to serve them.
There has also been a great deal of literature about student performance in online
or distance learning programs (Cavanaugh, Gillan, Kromrey, Hess, & Blomeyer, 2004;
Dickson, 2005). Access for special education students in an online learning environment
has also been investigated (Burgstahler, Corrigan, & McCarter, 2004; Rose & Blomeyer,
2007). Instructional techniques and learning styles that work in a traditional face-to-face
classroom are also necessary for the successful delivery of online instruction (Diaz &
Entonado, 2009). Specific to special education students, online instruction allows for
differentiation in instruction and course pacing, which can be a learning advantage (Rhim
& Kowal, 2007). However, access to special education students to online programs can
be a concern (Schmetzke, 2001). As previously mentioned, access issues are not just
While the body of literature addressing charter schools and online learning is
extensive, there is little information on the blended or hybrid charter school model
(Watson, 2009). There is limited information available about the performance of special
education students in charter and online programs and almost no information about these
relatively new although some form has been in existence since the 1990s (Watson, 2009).
There is very little information available on special needs programs in hybrid or blended
schools and the effect of these programs on student achievement. There is also little in
the literature about the structure of special education programs in hybrid schools and the
The study took place in two phases. The first phase was in the form of
quantitative data collection at five public hybrid or online high schools. The second phase
was in the form of qualitative data collection at two of the schools initially surveyed.
Only two schools were selected for case studies due to time and resource constraints.
Even with these constraints it is important to triangulate findings and gather sufficient
data to make comparisons. This is why the study didn’t just look at one hybrid site. This
study sought to address two issues related to special education students at hybrid and
online charter schools. First, how do key stakeholders assess the strengths and
Second, what program elements and challenges exist within the charter hybrid model
with regard to the provision of special education services? The hybrid high school
concept is relatively new. Defining what special education services look like in this
model is key to improving practice as the use of the hybrid model expands. The first goal
of the study was to determine the strengths and weaknesses of special needs services at
public hybrid and online charter schools according to key stakeholders at the schools.
The study gathered data from teachers, students, parents, staff, and administrators in
8
order to determine what aspects of the special needs program are working and what
aspects need to improve according to the respondents. This was done using quantitative
data gathered through an online survey. The second goal of this study was to create a
picture of what special education looks like among a sample of hybrid charter schools.
How is the special needs program the same and different from the regular education
hybrid program? This question was answered using qualitative data gathered at two sites
Research questions
schools?
2) In what ways are the needs of special education students met in ways that are
different and similar than regular education students within the hybrid charter
The following definitions will be used for key terms used throughout this project.
Computer Assisted Learning. Curriculum delivered via computer program that has six
Hybrid/ blended instruction. Any time a student learns at least in part at a supervised
brick-and-mortar location away from home and at least in part through online delivery
9
with some elements of student control over time, place, path, and/or pace (Staker, 2011,
p. 5).
Individual education plan (IEP). A legal document that defines the scope of services and
accommodations that will be provided for a special needs student (Palmaffy, 2001).
Online learning. Curriculum that is delivered via computer or other media through web-
Special education/special needs student. A student who qualifies for services due to a
Virtual learning. A term used interchangeably with distance learning, online learning, e-
(McFarlane, 2011).
Summary
Public charter schools are rapidly increasing in the United States both in number
of schools and student enrollment. The erosion of the United States’ economic and
educational dominance in the world has prompted movement towards the reform and
transformation of traditional public schools. Charter schools, along with other forms of
school choice, have been one of the key players driving this transformation. Public
charter schools of any type must create a plan for addressing the needs of special
education students. All public entities, including public schools, fall under the
requirements of the Individuals with Disabilities Education Act (IDEA). As the types of
10
charter schools evolve, the needs of these students should remain an important part of the
structure and function, especially for charter schools who aim to serve at-risk students.
Hybrid or blended instruction charter schools represent just one model that is increasing
in number. More information will be shared in the next chapter about the variation in
hybrid school models that are currently developing. While the method for delivering
instruction continues to change, the legal and moral obligations to provide access to all
students remains. This study represents an attempt to identify the current state of special
education services at public charter schools using the hybrid or online model and to
evaluate their effectiveness in terms of perceived strengths and weaknesses. This was
dissatisfaction of a variety of stakeholders at hybrid and online high schools. The survey
gathered data to address the first research question: What do key stakeholders (students,
parents, teachers, administrators, special education personnel) see as the strengths and
weaknesses of a hybrid or online high school for special needs students, both internally
Two schools were selected from the initial set of sample schools for further study.
Time constraints and limited resources were the reasons for only conducting fieldwork at
two schools. However, it was important to gather as much data as possible at these sites.
These two schools were examined to determine the structure of their special education
programs and to identify how those programs are similar and different than the regular
education program within the hybrid model. The unit of analysis for this part of the study
is the school or educational organization with particular attention paid to the program
elements and resources directed toward special education students. During this part of the
11
study data were gathered using interviews with staff and administration as well as
addressing the second research question: How are the needs of special education students
met in ways that are different and similar to regular education students within the public
The intent of these efforts was to paint a detailed picture of the state of special
education within the hybrid and online high school models for schools similar to those in
the research sample. This information could be used to modify and improve programs
Charter schools have been in existence for almost two decades. Each state that
issues charters has different regulations regarding their establishment and operation.
However, charter schools in general have more flexibility than traditional public schools
with regard to budgeting and personnel. This section will attempt to find some common
elements within charter schools related to special education. It will discuss student
outcomes in public charter and online schools. It will also provide some sense of
The charter school movement began when the first charter was authorized in 1992
(Booker, Zimmer, & Buddin, 2005). Public charter schools were created as a response to
to private schools (Fiore et al., 2000). Charter schools are part of the larger movement
towards public school choice. The idea behind charter schools and school choice was that
students should not be doomed by the geography of their neighborhood school. If that
school was not producing the results that the community demands, alternatives should be
available. Charter schools are public but do not have the same restrictions as traditional
schools with regard to budget and personnel. They have more control over their finances
and often have more authority to hire and remove teachers as they see fit. They have the
same accountability requirements as traditional public schools (Riley, 2000; Ryan, 2009).
In other words, public charter schools must participate in state testing in the same way
that traditional public schools do. Charter schools are also more capable of adjusting to
13
market demands since they can only sustain operations if they are able to attract enough
students to keep their funding (Snell, 2005). Most successful charter schools have many
more applicants than student spaces and must determine admission through some type of
randomized lottery. The number of charter schools has increased considerably over the
past fifteen years. Charter schools now represent a more significant proportion of the
public school population and now educate over 1.6 million students previously served by
the traditional public school system (Dynarski et al., 2010). There are more public
charters in existence now than at any time in history. In California, the number of charter
schools grew from 85 in 1993 to 459 in 2004 (Edwards, Perry, Brazil, & Studier, 2004).
The number of students served by those charters has increased significantly as well.
Charter schools, like all public schools, must allow access to special needs
students (Fierros & Blomberg, 2005). However, charter schools enroll special needs
students at a lower rate than their regular public school counterparts (Horn & Miron,
2000; Rhim & Kowal, 2007). The vast majority of special needs students that do attend
public charter schools are very mildly disabled. This may be true for several reasons.
First, providing special needs services can be very costly. Special needs students can
require smaller classes as well as other supplemental services and materials. There are
also additional administrative costs associated with special education services. Finance
reform has been undertaken to attempt to provide adequate support for students with
special needs (Lipscomb, 2009). While students with special needs are given additional
funding, charter schools often service so few special needs students that the funding is far
from sufficient to provide the services mandated (Fierros & Blomberg, 2005). In fact,
charter schools tend to be funded at a lower per pupil rate than traditional public schools
14
(Dynarski et. al, 2010). While all schools suffer from inadequate funding for special
needs students (Palmaffy, 2001), charter schools, because of their size, find it particularly
Second, special needs students are protected under a series of laws and policies
and compliance can be an issue. While special education laws vary from state to state, all
special needs students fall under the authority of the Individuals with Disabilities
Education Act at the federal level (Rhim & Kowal, 2007). Hybrid model charter schools,
which have both online and face-to-face components, are required to abide by all of the
facilities requirements of the Americans with Disabilities Act as well (Rhim & Kowal,
2007). These laws involve everything from access to facilities to the specific provision of
educational and supplemental services for students who have been identified with a
disability. Special needs students are also required to be included in the accountability
systems now being used to evaluate school performance. Those accountability systems
Finally, there has been a great deal of information gathered that shows that
students with disabilities needs are not being adequately met in most charter school
settings. In fact, because of the high stakes accountability now in place because of No
Child Left Behind, there is a bias against special needs students in traditional and charter
schools (Allbritten, Mainzer, & Ziegler, 2004). A study of Arizona’s charter schools and
their special needs programs found that parent complaints to the state office for special
education came from charter schools at a much higher rate than from traditional public
schools (Mulholland, 1999). That same study found that many charter school operators
lacked the knowledge and experience in dealing with special education students and laws
15
that traditional public school operators had. This lack of knowledge and experience may
have contributed to the high rate of complaints from Arizona charter schools.
Previous studies have addressed how special needs students are serviced within
the charter school structure (Fiore et al., 2000: Ahearn, et al., 2001). At the time of this
meta-analysis (Fiore et al., 2000), only one of thirty-two charter schools studied had
disaggregated data for special education students. However, those data were determined
through the course of the study. The primary reason for parents placing their children in
charter schools was dissatisfaction with the traditional public school system. The study
also found that the vast majority of special needs students in charter schools had mild
disabilities. One possible reason for this is that the costs of educating a low-incidence
special needs student can be extremely high so charter schools, which recruit their
students, do not generally target these students (Duff, 2001). A low-incidence special
needs student is one who has high cost requirements not generally found in a school.
These can include assistive technology, medical assistance, or high cost instructional
Charter schools were identified that catered specifically to special needs and at-
risk students (Fiore et al., 2000). But again, these tended to focus on students with mild
disabilities. There are logistical issues for charter schools dealing with more severely
disabled students. When the charter school cannot provide the services required, they
must coordinate with the local district or special education service area to ensure that all
mandated services are provided (Ahearn et al., 2000). This is most often the case. In fact,
many smaller charter schools use the local district exclusively for the provision of special
16
education services. These services can be extremely costly. Those heavy costs can
Charter school students always have their traditional public schools in which to
re-enroll if the charter school does not meet their needs. Because of that, many special
education students opt out of charter schools for a variety of reasons including lack of
services and lack of special needs expertise at the charter school. Estes (2006) studied
special education programs in charter schools in Texas. All 192 schools studied reported
having special needs students. Eighty percent of those schools opted for a pull-out
program rather than the inclusion model for these students. Interviews conducted as part
of the study confirmed that charter schools continue to reject students with disabilities
and behavioral problems. The charter schools in the study also tended to send these
students back to their traditional schools at a high rate as well (Estes, 2006). However, a
study of special needs programs within charter schools in California and Michigan found
that the inclusion model was more prevalent in those states (Glomm, Harris, & Lo, 2001).
terms of funding, enrollment, and student population. Horn and Miron (2000) looked at
special needs students in Michigan and made several key conclusions. They found that
charter schools enrolled special needs students at a much lower rate than traditional
public schools (3.74% to 12.33%). The fact that charter schools tended to have fewer
special needs and disruptive students than traditional public schools was mentioned as a
factor for many parents when deciding to enroll their children in a charter school. The
17
system became a sort of self fulfilling prophecy. Charter schools did not recruit special
needs students or serve them particularly well. In turn, few special needs students
enrolled in charter schools and those who did left when their needs were not met. Of
course, these factors negatively impacted the surrounding traditional schools as the
students who were less fit to function in the charter model returned to their traditional
intricacies of special education laws and policies was listed as a significant issue (Ahearn
et al., 2001). Many charter school operators are not familiar with the challenges
associated with serving special education students. Most charter schools in California are
chartered by their local districts and contract with them for some of their special
education services but there is a great deal of variation in terms of the types of
arrangements made between charter schools and outside organizations (Ahearn et al.,
2001). This lack of awareness and knowledge can result in compliance issues and
There are examples of fully inclusive charter schools that not only serve special
needs students but actively recruit them (Downing, Spencer, & Cavallaro, 2004). This
model was found to have several positive outcomes along with some negative ones.
diversity, improved student achievement for special needs students, and created an
environment where special needs students could form valuable friendships (Downing,
Spencer, & Cavallaro, 2004). Negative outcomes included high costs and lack of
18
adequate special needs personnel to meet student needs. Of course, these negative factors
There are charter schools that specialize in at-risk students, including special
education students. In fact, in contrast to most of the literature, one study found that
charter schools enroll special needs students at approximately the same rate as traditional
schools (Fiore, Warren, & Cashman, 1999). The review of data also did not find evidence
to support the contention that the cost of delivering special needs services was a
significant barrier for charter schools. However, even the report’s authors concede that
their review was far from conclusive. The study’s sample was relatively limited (Fiore,
Warren, & Cashman, 1999). Again, the vast majority of special needs students in this
study had mild disabilities, predominantly speech and language impairments, specific
The literature is relatively clear about several aspects of special needs students in
charter schools. First, in most instances special needs students do not enroll in charter
schools at nearly the rate of their regular education classmates. When they do enroll, they
do so for many of the same reasons as the regular education students in charter school.
However, lack of appropriate services and lack of expertise by charter school operators
keep special needs enrollment down in most public charter schools. In fact, in most
states, special needs students enroll in charter schools at less than half the rate of
traditional schools (Horn & Miron, 2000; Rhim & Kowal, 2007). Special needs and at-
risk students also exit charter schools at a relatively high rate (Estes, 2006). Many leave
for the reasons listed above. Benefits to special needs students in charter schools included
19
The evidence that is available indicates that charter schools, as a whole, do not do
a superior job when it comes to educating special needs students when compared to
traditional public schools. They enroll these students at a lower rate (Riley, 2000) and
tend to have significant issues around special education compliance and programming
(Mulholland, 1999; Ahearn et al., 2001). There are cost issues but there are also many
issues related to special education expertise that many charter organizations simply do
not possess. There are isolated examples of public charter schools that cater specifically
to special needs students (Downing, Spencer, & Cavallero, 2004). These represent the
Online learning, where curriculum is delivered online (Diaz & Entonado, 2009),
and hybrid model schools, where students learn in part on campus and in part remotely
through online curriculum (Staker, 2011), are a rapidly growing sector of the charter
school community (Clark, 2001). There is already a system, called Advanced Distributed
Learning, which is being utilized in government and business to provide training. This
system allows customization and access for all users within a framework. This system
may soon be adapted to K-12 and higher education and completely change the landscape
online schools for K-12 students are a rapidly growing sector of the education field.
Virtual curriculum providers like K12, incorporated are producing more and more of the
20
materials that the market demands. Virtual or online charter schools provide flexibility
The Sloan Consortium found that there were at least one million K-12 students receiving
some type of virtual or online education in 2009 (Glass, 2009). The Sloan survey also
found that three out of four responding school districts offered some form of hybrid
instructional delivery and that about 40% of the districts had students enrolled in at least
learner’s level are two of the advantages of virtual learning courses (Clark, 2005).
Potential for high program capacity and school choice alternatives are additional benefits
that virtual or online programs offer (Hassel & Terrell, 2004). While online learning has
been around for at least two decades, much of its potential has yet to be tapped. Online
learning’s biggest benefit is in its ability to expand students’ choices and increase
opportunities for students to complete or continue their education (Clark, 2008). These
increased opportunities exist in the flexibility in pacing and access that cannot be
student learning and student achievement. Johnson, Aragon, Shaik, and Palma-Rivas
(2000) found that students tended to be slightly more satisfied with face-to-face
interaction rather than online instruction. Their study involved a college course with two
sections taught by the same instructor, one online and one in a traditional face-to-face
classroom. Student outcomes for students in the online course were virtually identical to
instructor are the same whether the class is face-to-face or online (Diaz & Entonado,
2009). If the goal of public education is to improve student outcomes, the method of
instructional delivery does not appear to be as crucial as the pedagogical skill of the
instructor. However, online instruction does provide options that traditional instruction
does not. Increased capacity and flexibility are two of those options.
The question of how online or virtual schools address the needs of at-risk students
is an important one. These students have special circumstances and challenges that must
be considered if they are going to find success in an online program. As with charter
schools, a successful program aimed at at-risk students has many of the same elements as
successful programs in traditional schools. Individualized instruction, the need for face-
were listed as key elements that more successful online learning programs offered
(Archambault et. al, 2010). Purely online or virtual schools do not always provide enough
Again, there are issues specific to special needs students that have been investigated.
Online and hybrid charter schools must meet all of the accountability and staffing
requirements of No Child Left Behind that traditional public schools must meet (Rhim &
Kowal, 2007). Schmetzke (2001) found that many of the programs used for the delivery
of online education were not easily accessible by students with certain disabilities. Blind
students and students with certain orthopedic impairments are often unable to access
programs and technology (Schmetzke, 2001). Adaptive technology has addressed many
of those issues. More difficult to address are the access issues associated with students
who possess processing disabilities. These students have no physical limitations but
22
McCarter (2004) conducted a case study and also found significant technological barriers
to certain populations. They looked at the distance learning program at the University of
Washington and determined that having a system in place to allow students with access
problems to work with technology personnel to address their specific needs was helpful
in improving student outcomes. Many K-12 virtual schools, including Virtual High
School, Inc. and the Florida Virtual School, have provided services for special needs
students since their inception (Rose & Blomeyer, 2007). Once again, the model of
delivering instruction (traditional, online, hybrid) is much less crucial than the
pedagogical manner with which that instruction is delivered. However, many special
needs students have requirements beyond simple access in order to achieve success in a
virtual environment.
Virtual or online schools and charter schools face the same issue finding qualified
teachers as traditional public schools. There has been some discussion since the passage
of No Child Left Behind that special education teachers, even those with self-contained
classes, need certification in all subjects that they teach. While this has not yet been
implemented, it would add to the shortage of special education teachers that already
exists (Billingsley & McLeskey, 2004). Again, this issue affects all public schools but is
just another factor impacting special needs students in charter and virtual schools.
Virtual or online schools are becoming a larger proportion of the charter school
segment. Clark (2001) studied the state of virtual schools and found trends that are
continuing to this day. First, online and virtual schools are growing at a tremendous pace.
Second, course offerings have also been growing over time (Clark, 2001). Finally, more
23
and more states are sponsoring virtual schools and more research is being done to
determine the effectiveness of these schools. While there are cost issues around providing
access to all students in a virtual school, Tucker (2007) stresses the importance of
ensuring that access. “Without efforts to ensure equal access among all students, virtual
learning’s potential to serve students at all learning levels – especially those who are
Virtual charter schools present some unique challenges when delivering services
to special education students. Rhim and Kowal (2007) conducted a study to address
issues related to special education services in the context of virtual charter schools. They
developed a primer that addresses many questions that virtual charter school developers
may have with regard to servicing special needs students. Essentially, charter schools and
virtual schools must meet the same standard of service delivery for special needs students
that any public school must meet. However, there needs to be some level of innovation
classes at a hybrid school it must be provided (Rhim & Kowal, 2007). However, some of
the notions about special education services need to be challenged and adapted in order
for the virtual model to be viable. For example, many special education students have
interaction, texting, blogging, and video conferencing must be considered valid activities
that apply towards that time if special education services are to ever truly become virtual.
Another factor to consider when looking at virtual or hybrid schools is the issue
of student engagement. This is especially critical for special needs students. At-risk
24
students, especially in a more independent setting, need to feel connected and motivated
in order to succeed. Delailioglu (2003) found that student motivation was extremely
important to student outcomes in the hybrid school model. Feeling a sense of relatedness
was found to be a key factor in academic performance (Furrer & Skinner, 2003). Wentzel
and Caldwell (1997) studied student relationships and found that they had mixed results
important for the motivation of at-risk students, including students with disabilities.
However, a sense of school belonging was much more closely correlated with student
risk students (Lessard, 2008). Students who felt acknowledged and valued tended to stay
in school and students who experienced negative interactions with teachers did not.
Obviously, online schools do not provide the same level of interaction and relational
activity as a traditional school. This issue must be addressed if at-risk students in general
and special education students in particular are going to succeed academically and
and should be examined for all students, including special education students. Lee (2010)
found several factors that contributed to student achievement. Personal factors, such as
engagement and the possession of learning strategies, were the most important when it
came to student achievement. Socio-contextual factors, like school climate and socio-
familial influences, also had an impact on student achievement. Mentoring programs can
also have a positive impact on the achievement of at-risk students, as long as the mentors
25
have the proper training (Balcazar, 2006). All of these factors need to be considered
when designing a hybrid or online program for at-risk and special needs students.
Online and hybrid schools offer several benefits to special needs students
including the possibility for differentiation and the ability for students to progress at their
own pace (Clark, 2005). However, there are several issues that need to be considered
when creating hybrid or online schools that will service special education students. First,
program elements need to be analyzed to ensure that there are no issues with access
based on student disabilities (Tucker, 2007). This access can be based on a physical
and/or mental disability or impairment. Second, student engagement and motivation need
academic success (Goodenow, 1992; Lee, 2010). At-risk students need to feel a sense of
connectedness with their school in order to succeed (Delailioglu, 2003; Furrer & Skinner,
2003). Virtual and hybrid charter schools can improve student outcomes but only if they
contain the program elements found in successful traditional school including quality
There are a number of misconceptions about virtual or online schools. One such
misconception is that there is no real teacher in a virtual school. The reality is that
reputable online schools have qualified instructors who interact with students in a variety
online courses are easy. Most state sponsored or accredited online schools have
extremely rigorous standards. Online schools even offer Advanced Placement classes for
high school students (Clark, 2008). In fact, the individualized and objective nature of
26
online assessments can actually raise student outcomes or at least provide an accurate
not interact with others and are isolated. However, the majority of online programs have
an on-campus component that allows a great deal of social interaction (Clark, 2008).
Most virtual schools also utilize social media and interactive technology that allows and
even requires student interaction with peers, teachers, and others. Student interaction
As the charter school movement has expanded, research has been done to
determine if the charter school structure provides an advantage to students who attend
charter schools. This research is ongoing and constantly changing. Parents whose
children attend charter schools report a higher satisfaction with those schools than the
traditional public school that their child left (Riley, 2000). Booker, Gilpatric, Gronberg,
& Jansen (2004) looked at the performance of charter schools in Texas and found that
students in these schools consistently performed better in reading and math. However,
they also found that many students experience an initial dip in performance when first
perspectives. Greene, Forster, & Winters (2003) looked at charter schools in comparison
to similar neighborhood schools. They found schools that did not target particular
populations and compared their student outcomes to the geographically closest similar
school. The study found that charter schools outperform regular public schools 0.08
27
standard deviations in math and 0.04 standard deviations in reading nationwide. This
translates to three percentage points in math and two percentage points in reading on a
norm referenced test. Several states, including Texas and Florida, showed even better
student outcomes in charter schools. However, a 2004 study using data from the National
Assessment of Educational Progress found that students in fourth grade charter schools
actually performed at a lower level than students in regular public schools (Carnoy,
Jacobsen, Mishel, & Rothstein, 2006). Charter school proponents claimed that the study’s
findings were deceptive because the sample was limited and the charter students studied
were from an extremely disadvantaged population. Charter schools in Idaho were found
to produce higher student outcomes in math (Ballou, Teasley, & Zeidner, 2006). Unlike
many states, charter school students in Idaho tended to be higher achieving prior to
Within the charter school movement there are non-profit and for-profit charter
school operators. A study of Arizona charter schools found that non-profit and for-profit
& Molnar, 2009). The study concluded that the primary reason for this discrepancy is that
for-profit charter schools are looking for ways to lower costs and increase profits. This
drive to maximize returns can often be at odds with educational goals. The study also
found that for-profit charter schools tended to focus efforts on developing basic skills at
the cost of higher order thinking skills (Garcia, Barber, & Molnar, 2009). The for-profit
charter schools in Arizona studied also had several other qualities that may have
contributed to their lower performance levels. These qualities included larger schools and
28
special needs students, which might lead to increased student achievement. With this
study, as with many others, the conclusions are mixed and the achievement gains at
Charter schools can take a number of forms and those forms have an impact on
student achievement. Milwaukee Public Schools have two types of public charters,
many of the same provisions as the regular public schools but with more flexibility over
schools do not employ unionized teachers. A longitudinal study done in 2010 found that
charter students tended to outperform their traditional school counterparts but that
(Nisar, 2010). These findings reinforce the concept that charter schools can thrive when
There is also evidence that charter schools face a significant achievement dip
during the initial stage of their existence. The dip is in student performance when
compared to their performance prior to entering the newly established charter school.
When using a value-added model for determining student outcomes, a study of Texas
charter schools found that charter school students had an initial drop in performance
during the first few years of operation (Hanushek, Kain, Rivkin, & Branch, 2006). The
authors of the study attributed the initial drop to operational and organizational factors
associated with a new school. This study found that charter schools perform at the same
level as similar public schools in the long term. A second study of Texas charter schools
29
found the same initial drop in student performance at start up schools but attributed it to
adjustments that students made to the new structure rather than the school itself (Booker,
As previously stated one of the primary reasons that parents remove their children
from traditional public schools is dissatisfaction with student outcomes and perceived
education quality (Mulholland, 1999). However, Henushek, Kain, Rivkin, and Branch
(2006) found that parents tend not to remove their children from charter schools for those
same reasons. In other words, parents will keep their child in an underperforming charter
school when they may have removed their child from their traditional school because it
terms of student outcomes. Many parents perceive that the charter school is superior even
Virtual schools have been found to have strengths and weaknesses as well. A
study was conducted at the Michigan Virtual High School, which serves students
schools in Michigan (Dickson, 2005). The study highlighted some shortcomings found
with the start up of a virtual high school including the lack of organized data and the need
to consider data management when designing a virtual school program. The study also
found that students attending Michigan Virtual High School generally fell into two
categories with regard to course completion. There was a cluster of students who fell into
the 70 to 100 percent range in terms of their final grades. The majority of the rest of the
students performed at a very low level, generally below 40 percent. In other words,
looking at the mean as a way to determine student success was not the most accurate
30
measure (Dickson, 2005). Finally, the study recognized the importance of including
stakeholders when designing programs and data management systems rather than using a
standardized program. This ensures that the program meets the needs of the users. The
study also illustrated the need to provide safety nets within virtual schools in the same
way that they are provided in traditional schools. Failure to do so can result in lack of
student success.
which factors had an impact on student outcomes. The study looked at 14 studies
involving over 7,500 students in online learning whose learning outcomes were
compared to those of control students who attended traditional public schools. All of the
online learning students were also in public programs. Results varied but the consensus
was that online learning programs are as effective as traditional programs when
technology used was recent and changed rapidly. Essentially, online schools can be
including teacher quality, the presence of individualized instruction, the use of data to
drive teaching and learning, and the quality and alignment of instructional materials.
Where charter schools are prevalent in a large urban district, detailed data can be
mined. A study of the Chicago charter school system looked at student outcomes in
charter schools and traditional public schools (Hoxby & Rockoff, 2004). This study
tracked the academic progress of students who were admitted to Chicago charter schools
31
and used the students who applied for charter school admission and were not randomly
selected to attend as a control group. The study concluded that students who were
admitted to Chicago charter schools achieved at a higher level than students who
attempted to attend a charter school but did not secure a spot via the lottery. However,
students did experience an initial drop in achievement when starting at a charter school
(Hoxby & Rockoff, 2004). These findings were consistent with the study of Texas
charter schools discussed earlier (Booker et al., 2004). When the student performance of
the Chicago district as a whole was examined, achievement levels were fairly flat. In
other words, the gains of the students in the charter schools were offset by similar losses
evidence that charter schools are having an overall positive effect on achievement (Li,
2009). This study found that charter schools do not draw top students from traditional
charter school students (grades 6-12) achieved at levels comparable to traditional public
schools. However, charter school students were more likely to attend college than
have been mixed. Hill, Angel, and Christensen (2006) looked at 35 charter school studies
done between 2000 and 2006 and found very contradictory conclusions about the
achievement of students in charter schools. Of those studies, fifteen showed that charter
significant difference, and ten showed a negative impact on student achievement. This
32
was partially due to the great variation in the types of schools studied, the methodologies
used, and the type of student comparison. Even when the five most sophisticated studies
were analyzed, no clear conclusion could be drawn about the effectiveness of charters. Of
those five studies, two found a positive effect, two found no significant effect, and one
and Buddin (2005) conducted a large scale study comparing student outcomes for charter
schools and traditional schools in Los Angeles and San Diego. The study looked at all
public charters in the two large urban districts and compared their outcomes to those of
traditional public schools. Elementary level charter schools kept pace with traditional
schools in Los Angeles but fell behind traditional schools in San Diego (Zimmer &
Buddin, 2005). At the secondary level, charter schools in Los Angeles performed slightly
higher in reading but slightly lower in math than traditional schools. In San Diego, the
secondary findings were reversed. Essentially, when all charter schools, not just the
highest performing ones, were analyzed, they showed almost no difference in student
outcomes when compared to traditional public schools. These findings seem to indicate
that in urban areas with a high at-risk student population charter schools face many of the
same challenges as traditional schools and deliver similar results in terms of student
achievement.
When looking at charter schools serving all demographic groups, outcomes were
examined and similar results were found. A statewide study was done to evaluate student
achievement, the study found that charters outperformed traditional schools at the
33
elementary level, performed at about the same level in middle school, and fell behind
traditional schools at the high school level. In terms of issues related to special needs
students, the Center for Disability Law, which advocates for special needs students in
Arizona, reported that 20 percent of their complaints were directed at charter schools.
This number is extremely high considering that the percentage of students in charter
schools was less than five percent. The Center reported that the reasons for the
complaints fell into three main categories. The first was a lack of awareness by charter
school administrators about their obligations to special needs students. The second was
an unwillingness or inability to provide services that were required by law. The final
category of complaints involved charter schools discouraging special needs students from
applying and enrolling (Mulholland, 1999). This study echoes some of the charter school
issues surrounding special education services found elsewhere (Rhim & Kowal, 2007).
Charter and virtual schools have shown mixed results in terms of student
outcomes. Some of the reasons for the contradictory information are the variety of charter
schools and regulations which are dependent on location. Essentially, charter and virtual
schools are successful when they have the same characteristics as successful traditional
schools. A 2005 study of traditional public schools and public charter schools in New
Jersey found that there were pockets of excellence and mediocrity in both types of
schools (Barr, Sadovnik, & Visconti, 2006). There were traits found in successful schools
of both types. However, charters and virtual schools have some advantages that
traditional schools do not have and those advantages need to be utilized to produce gains
in student achievement. Those advantages include local control of budgets and personnel
34
decisions. But, again, the amount of control varies from state to state and charter to
charter.
In terms of general conclusions about the impact of charter and virtual schools on
practitioners need to find data drawn from studies done on populations similar to the
students of particular interest to the practitioners and researchers. New York City’s
Murarka, 2009) while Idaho’s charter school students are predominantly white (Ballou,
Teasley, & Zeidner, 2006). In 2005, 17 of Idaho’s 28 charter schools were district
controlled and the rest were independent. Five of the 28 schools used some type of
distance learning as part of their curriculum (Ballau, Teasley, & Zeidner, 2006). All of
these variables play into the student outcome formula. Classifying schools as simply
charter or virtual or traditional does not provide enough of a distinction to provide useful
conclusions.
special education students within the charter school system. While there is some
from the current literature, to determine whether or not these students feel that the charter
school experience, whether virtual, blended or otherwise, is working for them. That leads
to the first question that this study will address. What do key stakeholders see as the
strengths and weaknesses of a public charter hybrid or blended high school for special
needs students, both internally and in comparison with traditional public schools? This
35
will involve asking parents, teachers, students, and administrators their perceptions of
program quality and satisfaction in a number of areas including school culture, program
public education. The structure and definition of these schools is constantly evolving.
Allen and Seaman (2008) define a hybrid school as one in which 30 to 79 percent of
instruction is delivered online. Staker (2011) has a much broader definition which
involves some combination of face-to-face and online instruction with some student
control over time, place, path, and/or pace. Staker’s definition is the one which will guide
this research.
Staker (2011) developed six blended instruction models that fall within a blended
learning matrix. The matrix plots instruction in terms of geographic location from
supervised brick and mortar location to remote access. The other axis plots content
must involve some component of online and face to face instruction. However, the online
The first blended instruction model defined by Staker (2011) is the face-to-face
driver model. This model involves primarily face-to-face interaction in the delivery of
instruction. The students using this model often complete the majority of their work
This model also includes programs where students are taught in a traditional classroom
The second blended instruction model defined by Staker (2011) is the rotation model. In
this model coursework alternates between face-to-face and online using a predetermined
schedule. While the online and face-to-face time is on a fixed schedule, the pacing of
instruction is usually individualized, based on student need. The online portion of the
rotation can be delivered on site or remotely. With this model the classroom teacher
generally oversees the online portion as well as the traditional classroom portion of
instruction.
The third blended instruction model is the flex model (Staker, 2011). In this
model the majority of the curriculum is delivered online. Face-to-face support is provided
as needed through individual tutoring and/or small group instruction. This model is often
The fourth blended instruction model is the online lab (Staker, 2011). The online
lab delivers all instruction through online instruction. However, delivery is exclusively
in the classroom while teachers provide support online. Online labs in the survey often
for students.
The fifth type of blended instruction is known as self-blend (Staker, 2011). This
model is similar in structure and content to the online lab. Students take full courses
through online delivery exclusively. The major distinction between the two models is that
self-blend courses are delivered remotely and online lab courses are delivered in a brick-
37
and-mortar building. Both models are often used for students looking to supplement core
instruction.
The final blended instruction model as defined by Staker (2011) is the online
driver model. This model also delivers all curricula online. As with the online lab, the
teacher is generally online along with all instruction. In this model there are periodic
face-to-face check-ins. These are sometimes optional and sometimes required. “Some of
While these models help to provide some structure to the blended model
definition, there is a great deal of gray area in existing blended programs. In fact, most of
the schools profiled in the study did not fit any of these definitions precisely (Staker,
2011). While these definitions will be used to guide this study, they are far from
literature does not give specific program data related to special education services.
Special needs students are attending hybrid schools and the schools are somehow
structures and systems exist in hybrid charter schools to provide support for special
education students. This leads to the second question that this study will address. How
are the needs of special education students met in ways that are different and similar to
regular education students in a public charter hybrid school? The study will look at
human and material resources allocated for special needs students. It will also look at
38
program elements that exist exclusively for special needs students at a public charter
hybrid school.
39
The previous chapter outlined much of what is known in the area of charter and
online schools with regard to providing services to special education students. While the
blended or hybrid instructional model was not specifically investigated, both face-to-face
and online instruction were examined. This chapter will discuss the specific details of this
Research Questions
performance at charter schools (Fiore, Harwell, Blackorby, & Finnigan 2000; Riley,
2000; Downing, Spencer, & Cavallero, 2004; Fierros & Blomberg, 2005). There is also a
fairly extensive body of literature surrounding access and special education students in
virtual or online schools (Burgstahler, Corrigan, & McCarter, 2004; Rhim & Kowal,
2007; Rose & Blomeyer, 2007). There is a substantial amount of research about issues
specific to charter and online schools and student performance in those schools as well
(Mulholland, 1999; Zimmer & Buddin, 2005; Hill, Angel, & Christensen, 2006).
However, very little information is available about special education students in hybrid
schools. This instructional model is relatively new and is constantly evolving, so the
This chapter discusses the research design and methods that will be used to gather
information about special needs students attending hybrid and online charter schools.
Triangulation of data strengthens the results of a study (Patton, 2002). Using both
qualitative and quantitative data is one way to triangulate data collection. Using a variety
40
of instruments aimed at answering the same research question is another. Gathering data
from a variety of stakeholders is a third way to triangulate data and strengthen study
findings. This section will explain the research design and methodology that will be used
high school for special needs students, both internally and in comparison with
2) In what ways are the needs of special education students met in ways that are
school structure?
While there are a number of K-12 schools nationally and internationally that
classify themselves as hybrid or blended, this study focused specifically on public hybrid
or online charter high schools. These schools also take a variety of forms but all offer
some sort of combination of online and face-to-face instruction. For the purpose of this
study, the hybrid high schools are those where learning takes place at least partially at a
supervised brick-and-mortar location away from home and at least partially through
online delivery with some elements of student control over time, place, path, and/or pace
(Staker, 2011). Online schools provide curriculum that is delivered via computer or other
Additionally, all public charters are subject to the similar restrictions and
requirements with regard to offering services to special education services. While the
focus of the study was on special needs services, all school site personnel as well as
students and parents affiliated with public hybrid charter high schools comprise the
population.
the hybrid or online school program was conducted. The school administrator initially
provided some basic demographic data about the school and its history. The
questionnaire allowed respondents the opportunity to elaborate in any area that they liked
but did not require any elaboration. The sample for the initial mixed methods
questionnaire was composed of key stakeholders at five hybrid or online high schools.
teachers, parents, staff, and administrators at the school and district levels. This phase of
the study gathered data to address the advantages and disadvantages, as well as
satisfaction or dissatisfaction, with the delivery of special education services through the
public charter hybrid or online model. Data were collected about program satisfaction
within the hybrid school and in comparison to traditional schools with which the
stakeholders were previously associated. The results for regular education students, staff,
and parents were also determined for comparison to the special needs stakeholders.
Once the large scale quantitative sampling was done, more in depth data was
gathered at two of the sites in the initial sample. This phase of the study involved
interviews with administrators and staff members as well as observations of the delivery
of special needs services at these schools. The focus of this phase of the study was to
42
identify and describe the program elements that exist for special needs students in
comparison with regular education students in a hybrid high school setting. This phase
also asked respondents how the special education program at the hybrid school compares
worked. Since the questionnaires and interviews had some questions asking respondents
to compare the hybrid model school to a traditional school, demographic information was
collected to determine the respondents’ experience with both school models. Sites
selected for the interviews and observations had to provide some instruction in a face-to-
face setting. That instruction could have been provided using traditional instruction or
questions using a four point Likert scale. The survey collected data to answer the
education personnel) see as the strengths and weaknesses of a hybrid or online high
school for special needs students, both internally and in comparison with traditional
public schools?”
After each topic, space was provided to allow respondents to elaborate on any of
their answers. The survey was distributed to administrators at a number of hybrid and
online high schools in California and other states. Administrators who agreed to
information about their schools (Appendix A). The administrator was provided
43
There were two surveys utilized, one for general and special education students
(Appendix B) and one for administrators, staff, and parents (Appendix C). Ideally, an
equal number of general education students, special education students, parents, and
teachers would have participated from each school, with a minimum of five from each
group per school. This was not possible due to study limitations, which will be discussed
in a following section. As previously mentioned, the purpose of the online surveys was to
dissatisfaction, with the delivery of special education services at public charter hybrid or
online high schools. There were also questions comparing the online/hybrid school to
traditional schools, so participants were asked to provide their years of experience with
Once the quantitative portion of the study was conducted, two of the participating
sites were selected for more in depth study examining program elements related to
special education services. Administrators and special education staff were interviewed
to define what elements the program for special education students had that were
different from the regular education program within the hybrid instructional model. The
purpose of this phase of the study was to answer the question, “How are the needs of
special education students met in ways that are different and similar to regular education
An interview protocol was used to gather data (Appendix D). The interviews were
discussed several types of interviewing techniques, both formal and informal. These
44
interviews used the formal style of a standardized open-ended interview. The advantages
to this format include interview focus and a greater likelihood of gathering key data.
elements exist for special education students that did not exist for regular education
students. These data were compared to the information gathered during the interviews.
For this part of the data collection an observation protocol was utilized (Appendix E).
was an onlooker with an etic (outsider) perspective. The study utilized a solo observer in
an overt role. Individuals being observed may have been aware of the reason for the
observation. The observations took place for a minimum of two days at each location and
took a holistic view of events in the observation setting. The length of time for each
observation was dependent on the schedule of events at the study sites. At the first site,
Classical Charter School, observations took place over three, eight-hour days broken into
place over two days. Two hours per day were observed which corresponded to an
instructional period.
Teacher, staff, and student behavior was recorded. Specific attention was given to
instruction, and the content covered during on campus instruction. All observations were
done on campus so information about the programs’ off campus components were based
source of data for the quantitative part of the study. Informational brochures were
45
collected from the two case study sites as well as some internal collaboration forms.
Triangulation through other sources was attempted, when possible, with these
documents.
determine if they had the prerequisite knowledge of traditional public schools. Only data
from stakeholders with at least one full year of experience in a traditional school setting
and a hybrid or online setting were utilized. In other words, a student needed to have
been enrolled as a student in a traditional school and a hybrid or online school for at least
Data Analysis
Online surveys were used to collect data from a number of hybrid high school
stakeholders. The study asked for a minimum of five responses per school for each of the
education parents, special education parents, teachers, and other staff). The data from the
online surveys were analyzed quantitatively. Drawing conclusions from the literature, the
assumption was that there would be a difference in perceived program quality and
satisfaction between general education and special education stakeholders. Means from
both groups were calculated and compared. This portion of the study gathered data to
address the first research question about perceived advantages and disadvantages for
special needs students in a hybrid or online charter high school. Comparisons were made
46
between special education students and general education students. Comparisons were
The survey also collected qualitative data, analyzed separately, which provided
deeper insight into the points of view of various stakeholders in public charter hybrid and
online high schools and are referenced in the data analysis section and findings section
when relevant. The data gathered from the interviews and observations were compared to
find similarities and differences. The interviews of teachers and administrators were also
compared to find commonalities and differences. The purpose of this phase of data
analysis was to find what common understandings exist between staff members and to
determine whether the perceived program elements matched the observed program
elements for special education programs in public hybrid charter schools. Interview data
were also collected to compare hybrid special education programs with traditional public
information in a number of areas. The data were analyzed and patterns were found in
each of the five program models studied. Each program was analyzed in these five areas,
which have been shown to be key areas in effective schools. These areas were not
predetermined and emerged through the course of data collection. The programs were
looked at generally and in terms of the way that special education students are serviced.
Areas of analysis
The first area that was examined for each of the five program models was the
modification of content, process, product, and/or the learning environment to adjust for
of the individual education plan (IEP) for special education students already. However,
the five program models examined in this study had evidence of differentiated instruction
for all students, including special education students. Differentiated instruction has been
Slavin, 1990).
The second area that was examined for each of the five programs involved the
presence of highly qualified teachers with appropriate training in dealing with special
education students. Program staff members’ qualifications and experience were examined
to determine the level of proficiency in dealing with general education students as well as
teachers are a key element for high student achievement. While the definitions of highly
qualified and effective differ in the literature, this study looked at the experience and
certification of teachers involved in the five studied programs. Effective teachers can
2002. Classroom and online teachers were evaluated based on their qualifications and
certifications as well as their years of teaching experience in hybrid and traditional school
The third area that was examined within the five programs was the presence of a
system of constant monitoring and accountability. Computer based programs have this
system in place already in terms of raw data. However, this study looked at how the data
48
were monitored and utilized to adjust the educational program for individual students. As
with the other areas, monitoring student progress, providing formative feedback and
creating a system of accountability are all elements present in high performing programs.
Providing timely formative feedback has been shown to increase achievement and
The fourth area of analysis within the five programs studied involved
opportunities for students to demonstrate learning in a variety of ways. While the primary
assessments, all five programs had opportunities for students to show learning in other
ways as well. Project based learning and authentic/alternative assessment are two
examples of alternative learning demonstrations that were found at the case study sites.
Project-based learning has been shown to produce more accurate achievement measures
by allowing students to demonstrate learning in a variety of ways (Barron et. al, 1998;
students with different strengths and learning styles to demonstrate content mastery
(Lombardi, 2008).
The final area that was identified in each of the five programs involved
opportunities for students to interact with peers and staff as part of the program.
social context, learners interact with and internalize modes of knowing and thinking
McLoughlin and Luca (2001) cautioned against relying exclusively on online, individual
assignments and assessments when evaluating student progress in online programs. They
49
stated that students need to interact with others and have alternative assignments in order
to demonstrate learning.
There are several limitations to this study. First, the sample size for the case study
was relatively small (five schools). While a number of different stakeholders were
surveyed, the fact that the study was conducted at a limited number of sites means that
there were characteristics and cultural factors that only existed at those particular schools.
Another limitation was the fact that the hybrid programs being studied are early in their
evolution. Charter school students, in general, experience a dip in performance during the
first few years of operation (Mulholland, 1999). Some of the data gathered may have
been reflective of the fact that the schools were in their infancy and may not be related to
the quality of the services being offered to the special needs students.
There were limitations due to the relatively small population of hybrid schools.
The researcher was only able to identify 112 schools nationwide that met the study’s
definition of hybrid schools. Of these, the vast majority had less than 100 students.
Attempts were made through mail, email, and telephone to obtain participants for the
study. The vast majority (over 80%) did not respond at all. Some of the potential
participant schools did not serve special education students. Several declined to
participate and several others had a lengthy study approval process that extended beyond
the data collection window. Efforts to collect data were undertaken from August 2011 to
January 2012.
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Another limitation was that the conclusions drawn are primarily of use at similar
hybrid or online public charters. While the federal regulations that guide special
education are the same from state to state, charter school guidelines and requirements
vary significantly from state to state. So information gathered at a charter school in one
state may or may not be applicable to charter schools in other states. There are also
significant differences in the size, style, and structure of charter schools within any
particular state. All of these differences contribute to limiting the usefulness of the
findings from this study. Even the definition of hybrid being used for this study allows a
great deal of variation as a hybrid school can take a variety of forms. There can be
Significance
This study looked to identify the perceived strengths and weaknesses of the
special education programs at several public hybrid or online charter schools. It also
attempted to identify program elements that existed for special education students within
hybrid schools. This information can be utilized for program evaluation at these
particular schools and any school which shares similar characteristics. Since all charter
schools must serve special needs students and more and more charter schools are
integrating some form of online learning into their curriculum, the information in this
study could be applicable to more and more schools. The instruments developed for
program evaluation may also be helpful to other hybrid or online charters if they choose
This study looked at the perceived strengths and weaknesses of the hybrid or
online model with regard to meeting the needs of special education students. The
opportunity for elaboration at this stage may also provide some insight into the areas of
concern within the special education programs. The study also examined what
students at these types of school. A comparison was made between the information
gathered from the stakeholder interviews and the observations to determine what level of
alignment exists between the program design and the program implementation. This
information was only gathered at two sites and was only gathered from special needs
The goals of gathering these data were twofold. First, the information about
program satisfaction and perceived strengths should provide insight into these programs
from a variety of stakeholders’ viewpoints. The study also hoped to determine if special
needs students, parents, and staff feel that their needs are being met at the same level that
identified areas of concern and areas of success at the schools in the sample. Second, the
data gathered from the interviews and observations painted a picture of the state of
special education programming at two charter hybrid high schools. This information
gathered can be added to the rapidly growing literature on this type of school and
provides a form of formative evaluation that can be utilized to make program adjustments
and improvements.
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Introduction
This study involved collecting data in three different forms. A quantitative survey
was conducted with staff, parents, and students in online and blended charter schools.
The purpose of this survey was to collect data from a variety of special education and
various elements in hybrid or online charter schools. Data from these surveys were used
to address research question number one: What do key stakeholders (students, parents,
teachers, administrators, special education personnel) see as the strengths and weaknesses
of a hybrid or online high school for special needs students, both internally and in
comparison with traditional public schools? Data were collected from both online and
hybrid schools in five states. Data from different stakeholders were compared to
determine if significant differences existed between groups. Data from the stakeholder
satisfaction survey came in both quantitative and qualitative form since comments were
allowed for each quantitative answer. Quantitative data will be presented with qualitative
Qualitative data in the form of interviews and observations were collected at two
sites to gather information to address research question two: How are the needs of special
education students met in ways that are different and similar to regular education students
in a public charter hybrid school? Various staff members were interviewed at the two
from the interviews (Appendix E). Some organizational documents were also analyzed to
planning forms, and collaboration documents made up the documents that were analyzed.
the study participants section. Data to answer the research question one, with primarily
quantitative data, will be presented first. Raw quantitative data will be presented then
analyzed. Qualitative responses collected through the online surveys will also be
Qualitative data to address research question two will be presented in each of the
five areas of analysis identified in chapter three. Each of the five programs at the two
study sites will be analyzed in the areas of individualized instruction, the presence of
to demonstrate learning in various ways, and the opportunity to interact with peers and
staff.
Quantitative data was collected from administrators, staff, parents, and students
from three online and two hybrid schools from five different states. Respondents
included five administrators, thirteen staff members, primarily teachers, eleven parents,
fourteen general education high school students, and eight special education high school
students. A staff member from each participating school completed a school survey with
some basic demographic information. One participating school had less than 100
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students, two had between 101 and 500 students, and two had more than 500 students.
One school was less than two years old, one had been in operation for three years, and
three schools were at least five years old. All five schools delivered between 81 and 100
percent of instruction through online curriculum. Some of that curriculum was completed
Qualitative data were collected from two of the schools from the quantitative
study. These data were collected to provide a detailed outline of what the educational
program looked like at these particular hybrid charter schools. Specifically, information
was gathered about the special education program within this model. Data from both sites
were compared and trends were identified to provide a more complete picture of special
Classical Charter School was one of the sites selected for qualitative case study.
Classical Charter School is a K-12 school that has been in existence since 1999. Classical
Charter serves 580 students in their K-8 program and 1,010 students in their high school.
At the time of the study there were 87 special education students at the K-8 level and 170
students at the high school level. Special education students represented a percentage of
the total student body of 15 percent at the K-8 level and 16.8 percent at the high school
level. The number and percentage of special education students are two of the reasons
that this site was selected for study. The special education students represent a significant
proportion of the school and the program for these students, which will be described
later, is comprehensive.
mandates and regulations regarding students with disabilities are the same in all states.
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However, the state accountability system is different than California’s. All states
receiving federal education assistance are under the same mandate to meet adequate
yearly progress (AYP) measures. The final reason that this site was chosen for detailed
study is the fact that they have met the federal AYP requirements for the past three years,
school-wide and with the special education student subgroup. Classical Charter School is
one of only two schools in the state to be identified as a program improvement school
In terms of program model, Classical Charter uses two structures, one for students
in grades kindergarten through seven and another for students in grades eight through
twelve. The eighth graders use the high school model in order to prepare them for high
school. K-7 students use a model most closely related to the flex model described by
Staker (2011). For purposes of this study, this program will be referred to as the Classical
Flex Model. Students complete the majority of their instruction online with a one-hour
home visit from a teacher once per week. Special education students receive an additional
one hour home visit per week by a special education teacher. Students also come to the
campus once per month for a four hour group learning session with their assigned
teacher. There are 25 teachers for the 580 students for a student to teacher ratio of 23.2.
There are five special education teachers for the 87 special needs students for student to
campus computer lab that students can use any time between the hours of 8:00 a.m. and
4:00 p.m. Monday through Friday. There are also face-to-face intervention classes which
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are offered whenever students show a knowledge gap. These classes are in addition to the
one hour home lesson and the four hour monthly group lesson.
Eighth grade students and students at the high school level follow a blended
model most closely related to the rotation model (Staker, 2011). For purposes of this
study, this model will be referred to as the Classical Rotation Model. Students are
assigned a four hour block of on campus instruction once per week. There is a block
offered from 8:00 to noon and one offered from noon to 4:00. Those four hour blocks are
broken into hour long segments. There is an hour of instruction in English and math each
week and an hour of science and history in alternate weeks. The final hour is structured
around cooperative learning and hands on activities like project-based learning. There is
additional on campus instruction in the form of skill specific intervention classes (like the
K-7 program) and classes to prepare for the state mandated high school exit exam.
Students using the rotation model also have access to the computer lab to complete online
assignments. There is a credentialed teacher assigned to the lab at all times that it is open.
The computer lab is open from 8:00 a.m. to 4:00 p.m., like the rest of the campus.
assigned to any class that has special education students. During the three days and six
sets of students that were observed at Classical Charter, four of the six groups of students
had a special education teacher in the room. One of the groups didn’t have any special
education students and the teacher was absent in the other group. Students also receive
additional services if their IEP requires them. These services include speech and
The vast majority of special education students at Classical Charter qualify for
disability. There are a few students at the elementary level with orthopedic impairments
and several students at the school who qualify as emotionally disturbed. All special
education students are fully included in general education classes using a resource
specialist teacher (RSP) model. RSP teachers are full time employees of Classical
Charter. Any additional special education services provided are contracted with outside
organizations. Classical Charter does not contract with the local education agency for
these services.
Contemporary Charter School was the other site selected for case study.
Contemporary Charter School serves 404 students in grades K-12. It has been in
operation since 2009. Contemporary is located in California and serves its students at
education students out of the 404 for a percentage of 7.7 %. There are twelve on campus
instructors and an additional eight online instructors for a pupil to teacher ratio of 20.1 to
1.
As with Classical Charter School, special education students are classified with
mild to moderate disabilities. The vast majority have speech and language impairments,
other health impairments, and specific learning disabilities. Special education services are
provided by the chartering district. There is one speech and language therapist who
services the 12 students with that disability. The 23 students with specific learning
disabilities or other health impairments are serviced by two district special education
teachers. There are four students with multiple disabilities, which is why the totals for
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services do not equal 31. There are also five students enrolled at Contemporary Charter
who receive modified instruction through section 504 of the Rehabilitation Act of
1973.These are students have medical or physical limitations that require modifications
to the regular program. These students are serviced by general education teachers. Many
program features for these special education students are similar a traditional special
education program. That is, students’ needs and levels used to create individualized
education plans.
Contemporary Charter uses three instructional models for its students. Student in
grades 7-12 use an exclusively online model most closely aligned to the online driver
structure (Staker, 2011). The vast majority of instruction is delivered online with
instructor support when needed. This program model will be referred to as the
Kindergarten through sixth grade students can choose the online driver model but
can also use the Contemporary Center Model, where students receive instruction five
days per week at one of the education centers. This program option is most closely
related to the rotation model (Staker, 2011). This program will be referred to as the
Contemporary Rotation Model for the purposes of this study. Students spend 6 ½ hours
per day at a learning center and rotate in one hour blocks between a traditional classroom
teacher and independent online work in an on campus lab. Kindergarten students do not
rotate to the lab and spend all day with their classroom teacher. However, in all cases
The final instructional model at Contemporary Charter is known as the four plus
one model. This model would also fall under the rotation model (Staker, 2011). This
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program will be referred to as the Contemporary 4 plus 1 Rotation Model. The difference
between this model and the Contemporary Center model is that students complete four
days per week remotely and attend classes and labs on campus one day per week. The
curriculum offered during the one day at a learning center is a content area driven,
project-based program which gives students opportunities to interact with peers and
demonstrate learning in various ways. This day of project-based learning is also used for
one day per week in the Contemporary Center model. The four plus one option is only
individualized services that are specified in their individual education plan (IEP).
However, Contemporary Charter can substitute interactive time online with face-to-face
service when appropriate. Most speech and language services are delivered remotely
This study sought to address two research questions. The first question involved
program satisfaction among various stakeholders in hybrid and online charter high
schools. The quantitative survey sought to determine the general satisfaction with five
hybrid or online model charter schools as well as satisfaction with special education
stakeholders. Based on the literature, one would hypothesize that special education
stakeholders would be less satisfied with charter schools based on their lower enrollment
in those schools (Horn & Miron, 2000). However, since online and hybrid schools have
students, schools using these models may actually be a better fit for these students (Clark,
2005).
address research question two which involved identifying elements within special and
general education programs at two hybrid schools utilizing five program models. Because
of the individualized nature of school using online curriculum one would hypothesize
that the special education program might be very similar to the general education
program at a hybrid charter school. The study sought to identify areas where programs
were the same and areas where programs were different in each of the five program
models studied.
Data were collected through online surveys from a variety of stakeholders at five
online and hybrid charter schools. Survey data include stakeholder group, years of
experience at hybrid/online and traditional public schools, and grade level (students
only). Data are presented according to the five topics surveyed. Most questions have five
response options: strongly agree, agree, disagree, strongly disagree, and not sure. Due to
the limited responses, raw data are presented by question for three stakeholder groups
(special education students, general education students, and adult stakeholders). All
respondents did not complete all questions. Some marked not sure and others left items
blank. For that reason, the response total does not always match the total number of
surveys completed. There were some comments added to a number of questions. Those
responses were reported if they added to the depth of understanding for each topic.
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Then, a mean was found for each general topic area for special education and general
education stakeholders. For purposes of this analysis, a stakeholder was only considered
administrator who services both general and special education students would be
Not sure responses were not included. On the majority of questions, a four corresponded
one corresponded to strongly disagree. On the two questions with negative satisfaction
associated with strongly agree (questions 8 and 10) the scale was reversed. Question four
was a multiple choice question so data from this was excluded as well.
Delivery of Instruction
This section of the survey asked four questions meant to determine whether or not
the respondents preferred online instruction with teacher assistance was an effective
instruction has been shown to be a key factor in student success (Tomlinson, 1999;
Anderson, 2007). Question one asked if computer assisted classes help students learn
Question two asked if online classes give students lesson at their instructional
Question three asked if teachers and staff are able to assist students when
whether they thought that students learned best working with a teacher, working on a
computer, working with textbooks, working on a computer with help from a teacher
when they need it, or not sure. The responses were as follows.
There were 41 total numerical responses (excluding question four) in this section
of the survey from special education stakeholders. The mean for these responses was
3.24. There were 78 numerical responses (excluding question four) from general
Culture/Climate
their feelings about the sense of community at their charter school. A sense of
connectedness and community has been shown to increase student achievement (Furrer
& Skinner, 2003). Question five asked about whether or not stakeholders feel that
students feel like part of a community at school. The responses were as follows.
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Question six asked if students are able to make friends and engage in social
successful programs using computerized curriculum (McLoughlin & Luca, 2001). The
Question seven asked if teachers care about students’ success. Effective teachers
tend to demonstrate a sense of caring towards their students and their success (Darling-
Question eight was constructed to ensure that respondents were not simply
marking the same answer for each question. The question stated that the school is not an
enjoyable and productive place for students. There did appear to be some confusion in
the responses. When these data were used for the mean, the values of responses were
reversed from the rest of the questions. The responses were as follows.
There were 54 total numerical responses in the culture and climate section of the
survey from special education stakeholders. The mean for these responses was 2.85.
There were 112 numerical responses in this section from general education stakeholders.
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The mean for these responses was 2.78. For both of the first sections of the survey,
Curriculum/Materials
The section of the survey looked at the quality and availability of curriculum and
materials. The questions asked about core curriculum as well as supplemental materials
for struggling students. Special effort needs to be made in order for all students, including
special education students, to access the curriculum at a virtual school (Rhim & Kowal,
2007). Question nine was a general statement about students having all of the resources
Question ten was set up like question eight, where disagreement showed program
satisfaction. Just like with question eight, some of the respondents seemed to be confused
by the changed format and the responses reflected that confusion. The question stated
that students were not given extra resources when they need them. The responses were as
follows.
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Question twelve asks about the pacing of coursework. The question states that
online classes are not too fast or two slow for students. The responses were as follows.
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There were 56 total numerical responses in the curriculum and material section of
the survey from special education stakeholders. The mean for these responses was 2.84.
There were 105 numerical responses in this section from general education stakeholders.
The mean for these responses was 2.84. In this section of the survey both groups of
This section of the survey looked at program effectiveness and academic rigor.
Questions asked about stakeholders’ perception of the charter school’s ability to properly
prepare them for success in school and beyond. Public charter schools are subject to the
same monitoring and accountability systems as other public schools (Riley, 2000; Ryan,
2009) so student outcomes in the form of graduation and post secondary success are vital.
Question thirteen asked if students felt like they would graduate on time from their online
Question fourteen asked respondents if they felt that their charter school would
properly prepare them for college or a trade. The responses were as follows.
Question fifteen asked about the general satisfaction level at the charter school by
asking if the stakeholder is happy with their experience at the charter school. Responses
were as follows.
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Question sixteen asks stakeholders if they feel that the curriculum at their charter
school is significantly difficult to prepare them for success in their future. The responses
were as follows.
section of the survey from special education stakeholders. The mean for these responses
was 3.00. There were 108 numerical responses in this section from general education
The final section of the stakeholder survey looked at how respondents compared their
online or hybrid charter school to traditional schools with which they had been
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previously associated. Several respondents did not have sufficient experience with both
models and their responses were excluded. Stakeholder satisfaction was generally high
which is expected since charter schools are schools of choice (Mulholland, 1999;
Question seventeen asked if respondents felt that schools with online classes were
better than schools without online classes. The responses were as follows.
Question eighteen asked respondents if their virtual or hybrid charter school gave
them more of what they needed than their previous, traditional school. The responses
were as follows.
Question nineteen asked if respondents felt that students learned better at their
current online or hybrid school than they did at a traditional school with no online
The final question asked if respondents felt that students had as many or more
friends at their online or hybrid school then they did at their previous, traditional school
section of the survey from special education stakeholders. The mean for these responses
was 2.92. There were 71 numerical responses in this section from general education
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stakeholders. The mean for these responses was 3.03. The number of respondents was
lower for this part of the survey because many of the respondents did not have sufficient
experience in both online/hybrid and traditional schools for their data to be considered.
Data were collected at two sites utilizing five different models for the delivery of
instruction. Both schools were considered hybrid or blended model charter schools using
the definition previously discussed (Staker, 2011). Each of the five program models was
instruction, the presence of highly qualified teachers with appropriate training in dealing
students the opportunity for interaction with peers and staff. An outline of the various
Individualized/Differentiated Instruction
effective instructional programs (Tomlinson, 1999; Anderson, 2007; Allen, 1991; Slavin,
differentiation. This section will examine how each of the five program models provides
this differentiation though both online and teacher delivered instruction. Since all five
programs utilize online curriculum, this section will examine the differentiated
instruction that occurs in addition to the online component. Specific information related
The Classical Flex model requires students to complete four hours of online
curriculum per day for a total of 20 hours per week. Students using this model receive
one hour of face-to-face instruction per week at home which counts as part of the 20
hours. The face-to-face instruction is differentiated beyond that provided by the online
resource special program (RSP) teacher per week. This equates to 10% of the
instructional program. There are four special education students who receive two hours
Students using the Classical Flex model also come to campus one day per month
for a four hour group lesson. This scheduled time is provided for group interaction and
more traditional lessons. Students using the Classical Flex model can also receive
interaction. The final element of this model that allows for individualized support is the
intervention class is organized to fill the gap. These intervention classes are held on
campus and are mandatory for students who are identified. The intervention classes use
instructional hours per week. However, students using this model do not receive home
visits from teachers. Instead, students using the Classical Rotation model must attend a
four hour block of instruction during a designated time each week. There is an 8:00-noon
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block and a noon-4:00 block each weekday. This schedule allows staff to see ten groups
of students over the course of a week. Students report to the school at the same time each
week.
During the first three hours of the on-campus block, students receive support for
their computed based curriculum from a content expert teacher. They rotate in one hour
blocks between an English teacher, a math teacher, and either a science or history
teacher. Very little whole group instruction is given as students are at different places in
the curriculum. Students sit at laptops or desktops while the teacher monitors and
The final hour of the four hour block involves the completion of extension and
enrichment activities. This hour of instruction most closely resembles a traditional school
a variety of ways. This will be discussed later in the portion of the analysis that addresses
these areas.
Special education teachers and instructional assistants are assigned to any class
with a special education student. Since there are special education students in each of the
ten instructional blocks, there are support providers in each class. These individuals
provide specific support for their students based on the IEP requirements but also provide
support to any student in the class who needs assistance. It was impossible to distinguish
between special education and general education students during the classes.
Special education students also receive pull out services as required in addition to
the four hour instructional block. These services are primarily in the area of speech and
language therapy and counseling. Classical Charter has a full time psychologist who
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serves as a special education evaluator and support provider in the area of counseling.
Speech and language services are provided through a contract with the local district.
Generally, students are able to coordinate this additional support to take place either
Just like with the Classical Flex model, students can be required to attend
additional classes when needed for remediation when a skill gap is identified. Also, like
the Classical Flex model, students have access to the on-campus computer lab during
school hours if they prefer to complete online curriculum there. The computer lab is
staffed by a credentialed teacher. In addition, high school students using the Classical
Flex model have the opportunity to take classes to prepare them for their state’s high
school exit examination. Again, these classes are in addition to the required four hour
Students are expected to complete a minimum of twenty hours of instruction per week.
funding is based on completed work, not hours of participation. Students are given
appropriately.
live sessions with credentialed teachers. In lower grades, these live sessions are daily. As
students progress, the frequency of the sessions reduces to once per week per core subject
area. These interactive sessions allow teachers to provide individualized support. This
part of the program is the same for general education and special education students.
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chartering district. However, many of the services can be provided online. The school
uses programs for intervention as well as programs to address specific disabilities, like
The executive director of Contemporary stated that, “even speech services are
provided remotely. There are voice recognition programs that are very effective.”
There are instances where face-to-face services are required. These can be
Special and general education students who require remediation in core subjects are
assigned work with a supplemental online program. This program is in addition to the
computer when they enroll. Students are also required to have internet access at home to
enroll. The school has access to an internet service provider grant of $25.00 per month
for any students who qualify for free or reduced lunch. This allows socioeconomically
learning center five days per week. Students attend classes for six hours per day with a
thirty minute lunch. Students share time between a traditional classroom and a computer
lab. Students in grades one through eight spend one hour in a traditional class followed
by an hour in the lab. This rotation occurs three times during the day. Class sizes are
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limited to 25 students based on charter school law. The classes that were observed varied
One day per week students participate in a hands-on curriculum that allows
students to work cooperatively and extend learning. On that day, students spend three
hours working in the lab with online curriculum and the other three hours doing project
based learning. This element of the instructional program allows students the opportunity
to interact with peers and demonstrate learning in alternative ways. This will be discussed
Students in the kindergarten class still utilize online curriculum but do not rotate
to the computer lab. They complete all learning in a self contained class. The
In terms of special education services, Contemporary does not employ any special
education teachers but does have two instructional assistants. The assistants provide
support in the lab as well as rotating between the classes. One of the issues mentioned by
one of the instructional assistants is the fact that they must rotate among the three
learning centers which are as far as 40 miles apart. The executive director stated that he
hopes that with growing enrollment each center can be staffed with a full time
instructional assistant.
“We want be able to provide a full time assistant at each center,” he said.
contracted through the local district. Students using the Contemporary Rotation model
generally receive their pull out services at their learning center if necessary. There are
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instances where services are provided at the student’s home. Remote services, like those
mentioned with the speech and language program, are also sometimes provided for
Finally, the Contemporary Four plus One Rotation model is offered. This model
is a cross between the online driver and rotation models previously discussed.
Essentially, students complete four days of instruction per week remotely and come to a
learning center one day per week. Students participate in the hands-on curriculum that
was discussed in the rotation model for half of the day and work in the lab receiving
support with their online curriculum for the other half of the day.
Special education services for students in the Four plus One Rotation model are
essentially provided in the same way that they are in the rotation model. When
appropriate, services are provided when students are at a learning center or remotely.
There are instances where services are provided at the student’s home as well. The
instructional assistants are available to support students during their one day at the
Public charter schools have the same requirement to employ highly qualified
teachers as other public schools. In that regard, all teachers associated with Classical and
Contemporary Charter schools meet the definition of highly qualified determined by their
state and the No Child Left Behind Act of 2002. However, there were differences
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between the two schools in terms of years of experience and experience outside of a
hybrid school.
Classical Charter school, being the more established of the two schools studied,
had a much more experienced staff with more experience in traditional school settings.
Classical Charter acts as a district within a district. They have a board of education and a
of traditional public school experience prior to working at Classical Charter. While there
were five teachers who had no traditional school experience, the rest of the teaching staff
averaged over four years of traditional school experience prior to coming to work at
Classical. The eight special education teachers had an average of over seven years of
When asked about the experience level of the staff at Classical, the special
education program administrator stated that she felt that, “because of our history of
success, we can pick the best of the best when we need a new teacher.”
Contemporary Charter, on the other hand, has a limited history and a very
experts from the business side of education. It has a more corporate structure and exists
in several states. While the leadership has educational experience, the majority of that
than Classical teachers. The average teacher at Contemporary had just over five years of
total experience with less than three years at a traditional public school.
The special education staff members, however, differ from the full time
Contemporary staff. These teachers are contracted through the chartering district. While
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exact numbers were not available, the executive director believed that all district special
education teachers had been with the district for at least eight years. However, he was not
aware if any of the special education teachers had any other charter school experience
Classical and Contemporary Charter Schools, like all public charter schools, are
required to participate in their states’ annual testing program. As public schools, they are
subject to the same monitoring and accountability as traditional public schools. They are
subject to the same state and federal sanctions for underperformance as traditional public
schools as well. This study looked specifically at systems of accountability and progress
monitoring that exist at these schools in addition to the state and federally mandated
accountability systems. In this section, the systems of monitoring and accountability for
individual students will be examined within the five programs studied. In terms of
common traits, all programs utilize online curriculum which tracks student progress and
In the Classical Charter Flex model students are monitored through completion of
online curriculum. Monitoring is also done through the weekly in-home visitations that
students receive. Teachers use some of that time to conduct formative assessments to
determine skill levels. Special education students are monitored by their special
education teachers during home visits as well. During these visits teachers check progress
in the general curriculum and on the student’s IEP goals. Additional curriculum and
support is given when necessary. This support includes speech and therapy support and
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counseling. There are some school-wide monitoring and accountability which will be
Students in the Classical Rotation model also have their progress monitored via
the online curriculum. Since these students have a four hour block of on-campus
instruction every week, assessments and monitoring can take place on campus as well.
Like with the Classical Flex model, general and special education teachers conduct
formative assessments during the face-to-face time. There is also a great deal of informal
computer lab.
“We keep an eye on students and can usually see when they are struggling,”
stated the computer lab teacher, “We can give them support right when they need it.”
As previously stated, special education students also have the support of special
Just as with the Classical Flex model, students are given additional pull out services
students in both programs are identified for intervention when necessary. In both
programs students who are not progressing satisfactorily or have basic skill gaps are
One the skill gap has been addressed, students are no longer required to attend the
additional class.
The majority of monitoring is done online for students using the Contemporary
Online Driver model. While students do not generally get face-to-face support, they are
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able to interact with the teacher online through interactive classes and video chats.
Students using this model have the option of going to a learning center if they need face-
to-face support. Special education students generally get their services and support
remotely as well but several students get face-to-face services at a learning center or their
home. Again, part of the purpose of these services is to monitor and support students in
the achievement of their IEP goals. There are some program elements that exist for all
three models at Contemporary Charter school which will be discussed later in this
section.
have their progress monitored primarily through the online curriculum. However, as
these students spend the most time in a face-to-face setting, they receive a significant
being monitored by a teacher the entire time that they are completing mandatory
instructional minutes, the opportunities for formative feedback and assessment are higher
“I think that starting the kids with so much support then slowly building
independence is a good formula for us, “stated the executive director at Contemporary
Charter School. His thoughts were echoed by the first/second grade teacher at
Contemporary.
“Students do the online work but I think it is important that we are there to
Students receiving instruction through the Contemporary Four plus One Rotation
model also have their instruction primarily monitored through completion of online
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curriculum. They receive face-to-face instruction one day per week and receive
students generally receive their pull-out and in-class support during their time at a
learning center. The support given to the students in the Contemporary Rotation model is
part of the assigned time at the learning center not in addition to the assigned time.
Special education students are monitored for their progress in their general education
feedback and a comprehensive monitoring system. The hybrid programs studied also
opportunities differ among the five programs studied. Even the Contemporary Online
Driver model, which has virtually no face-to-face time, has opportunities to demonstrate
students using this model are visited a minimum of one hour per week by their classroom
teacher. Teachers can use this time to assess students in alternative ways, having them
demonstrate learning in alternative ways during their four hour block of on-campus
instruction every month. During that block, students complete group projects, science
Students using the Classical Rotation model also complete the majority of their
work online. Students receive one hour each of English/language arts, math, and science
or history (in alternate weeks). The final hour is utilized to conduct activities similar to
the students in the Classical Flex model. Students complete group and individual
content-based assignments, which allow students choice, can include visual arts, musical
extension curriculum. The program is based around project based learning that is tied to
grade level state history standards. Students complete four to six projects per year.
Students using the Rotation or Four plus One Rotation model work on these projects
during their on-campus instruction time. Students are still expected to complete some of
Students in the Contemporary Online Driver model are also expected to complete
projects using the same curriculum as students in the other programs. While students
have the opportunity to go to a learning center for support while completing their
projects, it is not required. When the project is completed students can drop it off at a
learning center or create a demonstration video. This way, students demonstrate learning
through projects without ever having to set foot in a Contemporary learning center.
One of the drawbacks of a purely online instructional model is the lack of face to
face interaction with peers and staff. Cooperative learning and small group instruction
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are two forms of learning that have been shown to increase student achievement
(Blumenfeld et. al, 1991; McLoughlin & Luca, 2001). Each of the five programs was
examined to determine the level of face-to-face interaction with other students and adult
staff members. Interactions were analyzed for all students and special education students.
Students receiving service through the Classical Flex model of instruction receive
the vast majority of their instruction and support remotely. Students in kindergarten
receive a minimum of 610 minutes per week of instruction with 60 minutes delivered
through one-on-one home visits. Students also participate in one 240 minute, on-campus
group lesson once per month. Assuming twenty days of instruction per month, these
students receive 2,440 minutes of total instruction with 480 minutes of face-to-face
interaction with peers and staff for a percentage of 19.6% of the program.
of face to face time with a special education teacher each week. These additional 240
minutes are added to the 480 that regular education students receive each month for a
total of 720 minutes. Special education students in the Classical Flex model receive a
their peers and teachers. Of course, students who choose to utilize the on-campus support
of the computer lab and those who take intervention classes receive an even higher
Students in grades one through six are required to complete a minimum of 1,200
minutes of instruction per week or 4,800 minutes per month, either remotely or in person.
General education students receive the same 480 minutes of in person support as
education students receive the same 720 minutes of in person support for 15% of their
instructional program.
Seventh grade students are required to complete 1,650 minutes per week, or 6,600
minutes per month and receive the same number of in person minutes as other students in
the Classical Flex model. General education students receive 480 minutes per month of
face-to-face support (7.3%) and special education students receive 720 minutes per
month (10.9%). As with other students using this model, students who utilize the on-
campus computer lab or take intervention classes receive a larger percentage of face-to-
face support.
In the Classical Flex model, the number of face-to-face minutes stays constant
while the number of instructional minutes increases. This results in students receiving a
smaller and smaller percentage of instruction through face-to-face means as they progress
through the grades. Contemporary Charter also utilizes this philosophy. This will be
The Classical Rotation model, which is utilized for grades eight through twelve,
does not provide face-to-face support at students’ homes. Students are scheduled for one
240 minute block of on-campus instruction per week. Students in these grades are
required to complete a minimum of 1,650 minutes per week or 6,600 minutes per month.
General education students receive 960 or 14.5% of those minutes on campus. Special
education students receive almost all of their services concurrent with the general
generally done during his or her 240 minutes of weekly on-campus instruction. Just like
with the Classical Flex model, students who choose to utilize the computer lab or who
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face support.
for the vast majority of general education students, there is no face-to-face instructional
time. However, students using this model do participate in weekly online live discussion
groups with their classmates and teacher. Students in kindergarten through third grade
participate in two 30 minute discussion groups each week, one for language arts and one
for math. Students in grades four and above participate in four groups, one for each core
subject. However, these online discussion groups do not meet the definition of face-to-
face instruction used in this study. Students using this program option do have the option
of completing online curriculum at one of the school’s three learning centers. The
computer labs at each learning center are staffed by qualified certificated teachers.
Special education students using the Contemporary Online Driver model also
receive all of their instruction online. Almost all of the special education students using
this model also receive their services remotely. Special education students using this
model have very mild disabilities. The majority have speech and language impairments,
with students at least once per week. There is even a program that utilizes voice
recognition and is used to provide customized services for students needing speech
therapy.
“This model really only works well when the kids can work pretty
usually recommend the full online program to students performing too low or those who
There are less than ten special education students who receive face-to-face
services using this model. In those cases, the students come to a learning center for an
hour per week for more intensive support from a special education teacher. These
classes 30 hours per week at a learning center. The instruction rotates on a pre-
lab. Kindergarten students do not rotate to the lab. Students in grades one through eight
spend half of their time in the classroom and the other half of their time in the computer
lab. All of the instructional time in this model is face-to-face. Students do complete some
work remotely but this is the equivalent of homework or project based learning.
These students also participate in the content driven project based program that all
students at Contemporary complete. Students in the rotation model are able to collaborate
with peers while completing their projects, unlike students in the online driver program.
The final program, the Contemporary Four plus One Rotation model, has
elements of the other two Contemporary programs. Students attend classes on campus for
one, six-hour day per week and complete the rest of their instruction remotely. This
represents a split of 20% face-to face instruction and 80% remote instruction. The
instructional day for students in this model is similar to the instructional day for students
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classroom and a computer lab. However, unlike the Rotation model, the focus during the
Rotation Four plus One model is almost exclusively on collaborative and project-based
learning. Table 1 compares the percentage of time spent remotely and in face-to-face
interactions for general education and special education students in each of the five
program options.
Table 21: Percentage of Time Spent in Face-to-Face Interactions with Peers and Staff
Program General Education Students Special Education Students
Classical Flex 7.9 – 19.6% 10.9 – 29.5%
While public hybrid charter schools must allow equal access to all students,
including special education students (Furhman & Elmore, 2004), there are processes in
place which filter the students who are accepted into charter hybrid and online schools.
Students are automatically admitted into these schools as long as space is available.
However, for special education students there is a legal requirement to conduct a 30-day
both hybrid schools emphasized the importance of determining early on if the hybrid
“We try to do it (30-day review) as soon as possible because what we don’t want
is that student to be in our program for thirty days and then it be determined that they’re
education students. Speech and language disabilities, autism, and specific learning
disabilities made up the vast majority of special education students at the two hybrid
schools studied. While some intervention and support curriculum is available, students in
“The way our charter works, it’s all general education curriculum so we are able
Summary
The mixed methods study collected a minimal amount of data to address research
question one, which involved determining program satisfaction levels among various
stakeholders at online and hybrid charter schools. These data showed overall satisfaction
from all stakeholders with the online and hybrid instructional model. This was expected
since charter schools are schools of choice. Dissatisfied parents and students would be
likely to change schools. While an insufficient amount of data was gathered to determine
significance, special education parents and students were similarly satisfied with these
The study did collect a significant amount of data to address research question
two which involved identifying program elements for special education students at public
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hybrid charter high schools. Five program models were identified and analyzed at the two
charter schools studied. Those programs were analyzed in five key areas associated with
high performing schools from the point of view of both the general and special education
student. The next chapter will discuss the findings, conclusions, and implications of those
data.
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Introduction
This study sought to give insight into the delivery of services to special education
students within the rapidly evolving online and hybrid instructional models within public
charter schools. It also sought to determine the strengths and weaknesses of the online or
culture, rigor, and comparison to traditional model schools. The purpose of the study
was to paint a picture of the current state of special education programs and services
The literature was relatively clear that special education students enroll in charter
schools at a much lower rate than in traditional schools (Horn & Miron, 2000; Rhim &
Kowal, 2007). This study found in the limited sample that special education stakeholders
were generally satisfied with the service that they were receiving in their online or hybrid
charter school. The study looked at various instructional models to determine which
elements existed for general and special education students. It also looked at enrollment
entrance barriers that prevent special education students from enrolling at a higher rate.
Quantitative data were gathered using a series of online surveys. One survey was
a school profile, which was completed only once for each school that participated
(Appendix A). A second survey was completed by all adult stakeholders including
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parents, staff, teachers, and administrators (Appendix C). Two identical surveys were
Qualitative data were collected at two charter schools using the hybrid
instructional model. Interview and observation protocols were utilized to collect data
(Appendices D & E). In addition to the interviews and observations, some data were
gathered from internal and external documents that were pertinent. One of the case study
schools was located outside of California and employed two instructional models. The
other school was located in California and employed three instructional models. None of
the models at the two schools were identical so the study collected data on five different
Those models were looked at and analyzed in terms of general structure and
program elements specific to their special education programs to identify trends and best
practices. These Trends and best practices were categorized in order to determine the
types of program elements that hybrid charter schools should consider when developing
Data were collected from three online and two hybrid public charter schools in
five states through an online survey. Responses were gathered from eight special
education students, fourteen general education students, eleven parents, thirteen staff
members, and five site administrators. Data were collected in five topic areas to
determine stakeholder satisfaction levels and program knowledge. Those areas were the
delivery of instruction, culture and climate, curriculum and materials, rigor and overall
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program effectiveness, and comparison with traditional public schools. Data for the
majority of questions were gathered using a four point scale. Quantitative values were
assigned with four points for a strongly positive response to one point for a strongly
negative response. Responses of not sure were not considered except to identify areas
Assuming that an average score of 2.5 would indicate neutrality, mean scores for
each topic area were determined for special education and general education
stakeholders. Topic means for special education stakeholders ranged from a low of 2.84
in the area of curriculum and materials to a high of 3.24 in the area of delivery of
instruction. General education topic means ranged from a low of 2.78 in the area of
culture and climate to a high of 3.10 in the area of delivery instruction. These scores
indicate that the majority of stakeholders for both general and special education were
The topic mean was highest in the area of the delivery of instruction and lowest in
the area of culture and climate. While the number of respondents was extremely limited,
the data did tend to confirm what is already known. That is, people who select charter
schools tend to be satisfied with the program there. Unfortunately, this study did not
measure student outcomes so the comparison between satisfaction levels and those
The second finding relative to the survey data was the fact that there were some
areas that students and parents do not appear to have a significant amount of knowledge.
In the five topic areas on the surveys the percentage of not sure responses ranged from a
low of 13.3% in the area of comparison to traditional schools to a high of 19.4% in the
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area of delivery of instruction. Administrators and staff may want to develop some type
of parent awareness program in order to address these knowledge gaps. Of course, these
All five programs studied had strengths and weaknesses when considering options
for special education students. Because all special education students, indeed all students,
have unique learning needs and requirements several things need to be considered.
Special education students can have a variety of disabilities. All of the special education
students at the two study sites had mild disabilities. The majority had autism, speech and
language impairments, or a specific learning disability. There were also a few students
with orthopedic impairments. Special education students can be at or above grade level or
far below grade level. Some students have only physical disabilities. Some students have
disabilities that require high cost technology or instructional materials, like deaf or blind
students. For the purpose of this study, only mild to moderate disabilities which don’t
In this section, all five programs will be compared with regard to their
appropriateness for special education students in the five areas of analysis described in
the previous chapter. Each program will be compared based on the individualized
and the opportunities to interact with peers and staff. The selection processes and
recruitment processes will also be examined to address the fact that, while the percentage
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with the schools in this study tended to be satisfied with the program.
Differentiated/Individualized Instruction
Students in the Classical Flex model received an extra hour of one on one
Rotation model received additional on-campus support during their weekly scheduled
instructional block. If services, like speech and language services, could not be delivered
in the classroom, students were pulled out for those services. Students in both programs
benefitted from weekly collaboration between the general and special education teachers.
This collaboration was done via face-to-face staff meetings as well as the completion of a
collaborative form which asked teachers to identify areas where support is needed. The
special education teacher used the data from the collaboration form to adjust his or her
However, special education students could still receive support not given to all students.
Interactive online sessions with a special education teacher are provided to meet service
requirements. Speech and language students were able to utilize an online program for
Rotation models were given on-campus support in the form of instructional assistants in
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the classroom and computer lab. Service visits by resource specialist program teachers,
either on campus or at the students’ homes, were also provided when required. All
At both schools and in all five models, special education students receive a
achievement (Tomlinson, 1999; Anderson, 2007). The key to student success seemed to
be making sure that the program model used was appropriate for the student in terms of
his or her abilities and disabilities. This was addressed during the admissions process
Because of the passage of No Child Left Behind, teachers in all public schools
must meet a certain level of certification. Teachers in both schools studied met those
in the higher number of special education students at Classical as well as the ways that
services were delivered there. The teachers and administrators, most of whom had a
inefficient traditional school programs to put things in place to increase the efficiency of
the charter school. The program flexibility and decreased level of bureaucracy afforded
to charter schools make these changes possible. Classical also contracts with its own
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service providers, rather than using staff from the chartering district. This also allows for
Contemporary Charter is much newer with a less experienced, though still highly
qualified, staff. Contemporary Charter contracts with the local district for the provision of
directly. Utilizing district staff has a number of limitations but can be necessary until the
school reaches an enrollment level which allows them to hire more of their own special
education staff.
The first finding in this area is that the data seem to indicate that there is a benefit
to be gained by having staff with traditional school experience. Knowing what barriers to
efficiency exist within traditional schools can provide a great starting point when
designing a special education program. When staff members do not have that prior
experience, there is a higher likelihood that traditional school mistakes may be made as a
program is developed.
The second finding is that charter schools who hire their own special education
staff seem to have an advantage when it comes to being creative and innovative when
developing programs. When staff members are utilized from the local district, limitations
on time, job duties, and influence can affect the quality of services delivered.
education staff is a key to ensuring that special education students’ needs are being met.
Charter, weekly collaboration during staff meetings is a key part of that process.
Teachers working together during on campus instruction and home visits are also
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important. At Classical, parents are an integral part of all phases of their child’s
All students receiving online instruction have their progress monitored regularly
via the program monitoring system. Students and schools are also held accountable via
the annual state testing required by the No Child Left Behind Act of 2002. This section
will discuss how special education students at the hybrid schools studied receive
additional monitoring as part of their program. Providing students with timely, regular
formative feedback has been shown to increase achievement and improve self-regulation
programs have their progress monitored in similar ways. Students in the Classical Flex
model receive one hour per week of in home instruction from their special education
teacher. Students in the Classical Rotation model receive in class and pull out support
from special education teachers and instructional assistants during their weekly block of
on campus instruction. The system of collaboration and progress monitoring is the same
for both sets of students. Special and general education teachers meet weekly to discuss
areas of strength and concern for every special education student. That meeting is
builds collaboration, monitoring, and accountability into the weekly program of all
performance based assessment for all students four times during the school year.
However, the special education teachers do the majority of their collaborating with
general education teachers remotely or sporadically. While both sets of teachers monitor
the progress of special education students via the online program, there are not regularly
teachers. This information is used during the instructional program on an ongoing basis.
Based on the level of student achievement and the high level of special education
enrollment at Classical Charter, the monitoring system employed there seems to be more
effective in meeting student needs. There are several elements present at Classical
Charter seem to contribute to this effectiveness. First, the fact that collaboration is built
into the weekly routine is important. This allows teachers to identify areas of concern
more quickly. Second, there is accountability built into the system because a program
specialist reviews the collaboration logs weekly. Third, support in the form of
intervention classes targeted at specific students who were deficit in specific areas allows
Classical Charter to address knowledge gaps more quickly. While Contemporary does
provide intervention curriculum, the support level for the programs is much lower, with
Student enrolled in all five program options at the two hybrid schools were
presentations, group activities, and other alternative assessments and assignments. Project
based learning and group activities have been shown to increase student engagement and
Students enrolled in the Classical Flex and Rotation models had opportunities to
instruction block. This occurred weekly for students in the rotation model and monthly
for students in the flex model. Students also demonstrated learning through
Students in the flex model also demonstrate learning in alternative ways during their
weekly in home instruction. Special education students also receive the opportunities
demonstrate learning during their additional in home instruction (flex model) and during
Similarly, all students who attend Contemporary Charter participate in the same
project based content area curriculum. This program leads students through various units
learning in various ways including orally, in writing, and using other creative outlets like
The study did not specifically ask about which model might benefit students
more. However, the literature seems to indicate that the use of multiple modalities and
measures benefits students (Barron et. al, 1998; Hmelo-Silver, 2004). Using that as a
guide, those programs that provide the most opportunities to demonstrate learning in
Classical Charter’s Rotation model provides the most opportunities for students to
demonstrate learning in various ways through the weekly four hour block of on campus
instruction. Students using the Classical Flex model only receive one hour per month of
this same type of instruction. While there is some flexibility in the way that the on
campus time is utilized, the program model is that students spend three of the four hours
using online curriculum in a supervised, supported setting and one hour completing
program. However, the online driver model does not provide any face-to-face support
when completing the projects. The literature would suggest that the students who are
given more face-to-face support when completing projects (the rotation model) would
The overall finding in this area seems to be that face-to-face time is another factor
programs studied provided these opportunities. The variables were the amount of time
spent on the activities and the amount of face-to-face support provided. The Classical
Rotation and Contemporary Rotation models seem to provide the better combination of
those factors.
The literature indicates that collaboration with peers and staff is a key factor in
(Blumenfeld et. al, 1991). The findings in this area paralleled the findings for students
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having opportunities to demonstrate learning in various ways. The Classical Flex model
provided regular education students with one hour per week for three weeks a month and
four hours of interaction one week a month for a total of seven to eight hours of
instructional time when students are interacting with staff and peers. Special education
students received an additional hour of face-to-face instruction on the weeks when they
did not have their on-campus visits. This equates to ten or eleven hours of interaction
with peers and staff per month for students using this model.
Students in the Classical Rotation model received four hours per week for a total
of 16 to 20 hours of instruction interacting with peers and staff. Again, if more time
(McLoughlin & Luca, 2001), then the Classical Rotation model would seem to benefit
students more. However, this generalization would not necessarily apply to all students.
One of the benefits to offering multiple program models at a single hybrid school is the
Students in the Contemporary Online Driver Model did not have any face-to-face
interactions with peers and staff. They did have online interactions on a weekly basis.
This study did not look at whether or not this type of interaction is a valid substitute for
face-to-face interactions. This would be an opportunity for future research, which will be
hours of instruction per week on campus. This model provided the most opportunity for
interaction of the five models studied. The Contemporary Rotation Four plus One model
offered 6 hours per week on campus where students can interact with peers and staff.
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This model had the second most number of hours of student interaction with peers and
staff.
student achievement, this study did not compare student outcomes by program model.
This would be another opportunity for future study. Just like with other areas of this
study, the most important factor would seem to be making sure that a student is a good fit
charter schools studied made a great deal of effort to do this when students entered their
schools.
While public charter schools, including hybrid schools, cannot discriminate on the
basis of student disability, there are several factors which serve as barriers or filters to
prevent many special education students from attending these schools. Special education
students must have their IEPs reviewed within thirty days of a new placement. In this
way, the staff members at hybrid charter schools have an opportunity to determine if the
hybrid school placement is appropriate. If the IEP team determines that the hybrid model
will not serve the student’s needs, they can recommend another placement option,
any student, including special education students. When a special education student
teacher, and the special education director to review the student’s history and determine
“We look at their program, what they’re currently doing, and then look at whether
independent study is a good fit for that student,” stated Contemporary’s executive
director, “They really have to be a student that can be an independent learner and work
The data from the study seemed to indicate that when appropriate placement
decisions are made for special education students those students and their parents seem to
be relatively satisfied with the charter school program. The hybrid models studied
program for special education programs. However, care needs to be taken place at intake
and during the course of study to ensure that the placement is appropriate and that the
Implications
This study provided a glimpse into public charter schools using online or blended
instructional models. While the sample for the study was extremely limited, the data on
stakeholder satisfaction provided some interesting insights. For the most part both
general and special education stakeholders were generally satisfied with all aspects of the
school that were part of the survey. This could be attributed to the fact that stakeholders
feel that the charter school is actually producing more favorable outcomes for their
students but may be attributed to the fact that charter school students and parents tend to
be more satisfied even without those favorable outcomes (Hanushek, Kain, Rivkin, &
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Branch, 2006). However, online and hybrid charter schools do provide a number of
advantages for students, including special education students, which may be the reason
for the high satisfaction levels (Clark, 2005). If charter school founders and
administrators want to provide a quality service for their customers, they would be wise
There were a fairly high percentage of adults, primarily parents, who did not have
knowledge of various aspects of the charter schools surveyed. This may be an area that
administrators and other staff members may want to address if their goal is to have a fully
informed group of stakeholders. This finding may be reflective of the general state of
parent program knowledge and not be reflective of online or hybrid schools in particular.
However, as these schools represent cutting edge programming, those who are
developing programs and setting policy may want to change the paradigm for parent
Although the study was very limited, the evaluation tools created including the
surveys and protocols could be used or modified to evaluate other charter schools using
an online or blended curriculum. Like any evaluation tool, anyone using it should adapt it
to measure what is important to that organization. The five areas of analysis that were
used for the case studies can provide a framework for determining program elements at
other charter schools using online or hybrid curriculum. Again, these could be modified
base on organizational focus or need. Hopefully, the protocols and analysis provided a
clearer picture of the structure of both the general and special education programs at the
schools studied.
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a limited picture of the satisfaction levels at five online and hybrid charter schools, the
study added to the body of knowledge about the five program models at the case study
schools. While Staker (2011) developed six descriptive models of hybrid school
programs, actual programs fall somewhere in her matrix. Each program studied had
unique features that were described in detail. Again, like with the study instruments,
these program descriptions can be used as starting point for organizations looking to start
The most significant implication of this study would be the finding that, when
care is taken to ensure that an incoming special education student is a good fit for the
program, the placement can result in satisfied parents and students and possibly increased
student outcomes. The students in the two charter schools studied did not necessarily
have control over the program that they used. However, schools that have the flexibility
to customize face-to-face and independent study and provide various levels of support
based on student need would likely have a high satisfaction and success rate.
This study found that various program structures have a variety of advantages for
certain students. Ideally, schools could provide program flexibility based on student need.
However, urban schools and large school districts have the resources that could allow
them to offer a number of different hybrid program options within their districts. Because
of their economies of scale, larger, urban districts can determine what program options
are needed by their students, regular or special education, and customize programs to
meet those needs. For example, if a school district determined that there was a population
of 500 students who would benefit from a flex type hybrid program, staff and resources
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could be directed to the creation of such a program. If 300 other students were a good fit
Since the curriculum for all of these models is similar, there could be year to year
flexibility in the types of programs offered. In fact, a forward thinking urban school
district could develop programs that could even change within the school year. As larger
urban school districts are the ones who traditionally underperform, the customization that
underperformance.
Future Research
This study only scratched the surface in the area of special education service
models in the developing field of hybrid and online charter schools. As the numbers and
variations of these schools grow over time, much more research can be done to determine
settings. The regulations associated with special education students also evolve over time
so more study needs to be done as these changes take place. In fact, the study didn’t
really look at student outcomes at all but rather student and stakeholder satisfaction.
Future research that looks at program elements along with student outcomes may yield
more useful data about the pieces that need to be in place with online or hybrid schools
stakeholders associated with online or hybrid charter schools, additional study with a
higher participation rate should yield more useful results. A high percentage of online
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and hybrid schools are operated by profit seeking organizations who seemed to be
resistant to participation in this particular study. As these organizations grow and seek to
improve their programs, data gleaned from similar stakeholder satisfaction surveys might
prove to be a useful tools. Also, since the number of students in these types of schools is
increasing at a rapid rate, more potential subjects for study should be available over time.
Making some changes to the instruments utilized in this study might also yield
more useful results. For example, the surveys categorized schools based on the
percentage of online curriculum. All of the participating schools delivered 81-100 percent
of their curriculum online, so there was no differentiation between them. Indeed, a hybrid
school that required students to be on campus 30 hours per week but still used primarily
online curriculum would be classified in the same category. Modifying the school profile
to more accurately reflect the balance between on campus, face-to-face instruction and
remote instruction would yield more accurate data and allow for better disaggregation.
One of the aspects of this study that was intriguing was the way that one of the
case study sites was using online discussion groups, online interaction with staff, and
students have mandated services, including service time, as part of their individual
education plan (IEP). As instructional models continue to evolve, the traditional notion of
face-to-face service delivery is being challenged. Additional study about what types of
service delivery alternatives are being developed could provide useful information to
online and hybrid school administrators. A study into the development of policies and
laws affecting these service delivery alternatives could also paint a picture of the current
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state of affairs and what legislative changes need to be made to allow maximum
Conclusions
& Young, 2002), a system of monitoring and accountability (Nichol & MacFarlaine-
and opportunities to interact with peers and staff (Blumenfeld et. al, 1991) creates an
educational organization that provides most stakeholders with what they are seeking.
Essentially, when research based best practices are utilized; students and other
stakeholders are satisfied with the school. Since this study did not specifically focus on
student outcomes, no conclusion can be drawn about the effectiveness of the particular
schools studied only whether or not key individuals perceived that the program is
working.
The study attempted to paint a picture of what the special and general education
programs looked like within five programs at two hybrid charter schools. The programs
studied seemed to be doing a decent job of servicing the special education students at the
schools. One reason seemed to be the process that the two hybrid schools used to filter
students, both general and special education, early during their enrollment or prior to
their enrollment. Special education laws exist to protect students with disabilities. In the
case of online and hybrid charter schools those laws also serve to ensure that placement
at those types of schools would be appropriate for the student. The general structure of
112
online and hybrid schools, with their proliferation of data and extensive monitoring
system, would seem to be ideal for many special education students. However, the ability
to work independently and access online curriculum are two factors that need to be
Summary
The world of charter schools is a relatively new world. The first charter was
issued in 1992, so these schools have only been in existence for twenty years. Online and
hybrid model schools within the charter school community are an even more recent
development with most online schools being less than ten years old and most hybrid
schools being even newer than that. As mentioned throughout this document, special
education students and their unique needs and requirements present another layer of
In spite of the new constructs for the delivery of instruction, there are elements
that appear to be evident in successful programs of all types. These elements include the
teachers with appropriate training in dealing with special education students, a system of
learning in a variety of ways, and giving students the opportunity for interaction with
peers and staff. Of course, public schools of all types have accountability measures and
instructional programs.
113
As the models for delivery of instruction change, care must be taken to take into
account both the best practices for student achievement and the unique needs presented
individualized instruction. This is aligned with what special education students need to be
successful. However, these same instructional models generally require students to work
independently much more than a traditional school does. This issue needs to be
revolution in the way that schools operate and students learn. They have tremendous
potential to create a much more efficient and personalized instructional model. Hybrid
school administrators need to keep student achievement at the center of their efforts if
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Appendix A
school?____________
Appendix B
Student Survey
The purpose of this survey is to determine how satisfied you are with your school. Your
Male Female
How many years did you attend a traditional school (no online classes)?
How many years have you attended a hybrid school, where you have online instruction
Circle the response that most closely reflects your belief about each topic.
Delivery of instruction
Working on a computer with help from a teacher when I need it Not sure
Culture/Climate
8) I do not feel like school is an enjoyable and productive place for me.
Curriculum/Materials
10) If I need extra things to learn, my school does not usually give them to me.
12) My online classes are not too fast or too slow for me.
14) I believe that I will be ready for success at college or in my chosen field when I
16) I believe that my classes are difficult but will get me ready for my future.
17) I like a school with online classes better than one without online classes.
18) I have more of what I need at my school than my old school that didn’t have
online classes.
19) I learn better at my school than I did at my old school that didn’t have online
classes.
20) I have as many or more friends at my school than I did at my old school that
Appendix C
Administrator/Staff/Parent Survey
The purpose of this survey is to determine perceptions of the quality of service being
delivered through the hybrid or online instructional model. Your responses will be
confidential. You will only be identified by the stakeholder group with which you
associate.
Please circle the group with which you most associate yourself
member
How many years did you work at or with a traditional school (no online component)?
If you are a parent, how long did your child attend a traditional school?
How many years have you worked at or with a hybrid school (online and face-to-face
instruction)?
If you are a parent, how long has your child attended a hybrid school?
Circle the response that most closely reflects your belief about each topic.
Delivery of instruction
1) The hybrid instructional model (online and face-to-face) helps students learn
student’s level.
3) Teachers and staff at this school are properly prepared to assist students.
Working on a computer with help from a teacher when they need it Not sure
Culture/Climate
7) Teachers and staff at this school care about students and their success.
Curriculum/Materials
10) Students do not have access to additional electronic and print resources when
12) Students are comfortable with the pace of the online portion of their classes.
13) I believe that most students will graduate on time from the current high
school.
14) I believe that I will be prepared for success at college or in my chosen field
15) I believe that most students are happy with the overall experience at their
17) The hybrid school meets student needs through individualized programming
18) Students have more materials at their hybrid school than at a traditional
school.
19) Students’ educational needs are better met at their hybrid school than at a
traditional school.
20) Students feel as connected to their school and classmates at their hybrid
Appendix D
Interview Protocol
Interviews are focused on gathering data to address research question number two:
How are the needs of special education students met in ways that are different and similar
to regular education students in a public charter hybrid high school and in comparison to
(administrators only)
(administrators only)
5) How long did you work in a traditional school and how would you compare
7) In what ways are special education students treated like general education
8) In what ways are special education students treated differently than general
9) Are there ways that you think that a hybrid school is more advantageous to
10) Are there ways that you think that a hybrid school is less advantageous to
11) Do you have any additional comments about the special education program at
your school?
133
Appendix E
Observation Protocol
Observations will be focused on gathering data to address research question number two:
How are the needs of special education students met in ways that are different and similar
The observations will take place during face-to-face instruction at the hybrid schools.
This can be while students are working online at the campus or doing other academic
activities like labs or project based learning. Special needs students will need to be
identified in advance and their activities will be recorded as well as the activities of
general education students. An attempt will be made to record the majority of activities
The observations will focus on gathering data related to three of the questions asked
Look for materials and services provided to special education students that are
2) In what ways are special education students treated like general education
3) In what ways are special education students treated differently than general
Look at all of the items in question two and find differences between special and
Data will be gathered at least three times for at least two hours per time at each study site.
Once data are gathered, the observational data will be compared to the interview data as
Appendix F