Scribd Logo
Upload

Welcome to Scribd!

  • Bmmp2333021819 Kawalan Kualiti Quality Control

    Uploaded by

    Thanes Waran
    12 views18 pages

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document

    Copyright:

    © All Rights Reserved
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    12 views18 pages

    Bmmp2333021819 Kawalan Kualiti Quality Control

    Uploaded by

    Thanes Waran

    Copyright:

    © All Rights Reserved
    Download as PDF or read online from Scribd
    Flag for inappropriate content
    of 18
    SULIT aby ( . * . De a J Ges) URIVERSIT TERNIKAL WALAVSIA MELAKA UNIVERSITI TEKNIKAL MALAYSIA MELAKA. PEPERIKSAAN AKHIR SEMESTER IL FINAL EXAMINATION SEMESTER II SESI 2018/2019 SESSION 2018/2019 FAKULTI TEKNOLOGI KEJURUTERAAN MEKANIKAL DAN PEMBUATAN KOD KURSUS : BMMP 2333 COURSE CODE KuRsUS : KAWALAN KUALITI COURSE QUALITY CONTROL PENYELARAS : TS. DR. AMIR HAMZAH ABDUL RASIB COORDINATOR PROGRAM : BMMP/BMMD PROGRAMME MASA : 02:18PM TIME TEMPOH : 2JAM30 MINIT DURATION 2 HOURS 30 MINUTES TARIKH > 18JUN2019 DATE 18 JUNE 2019 TEMPAT : DEWAN CANSELOR VENUE CHANCELLOR HALL ‘ARAHAN KEPADA CALON INSTRUCTIONS TO CANDIDATES 1, Jawab SEMUA soalan sahaja pada BAHAGIAN A dan SATU (1) soalan pada BAHAGIAN B Answer ALL questions in PART A and ONE (1) question in PART B. 2. Tuliskan semua jawapan anda di atas kertas jawapan yang disediakan. Write your answer on the answer sheet provided. 3. Setiap jawapan kepada soalan hendaklah dimulakan di muka surat yang baru All answers (o the questions should be written in a new page KERTAS SOALAN INI TERDIRI DARIPADA LAPAN BELAS (18) MUKA SURAT SAHAJA (TERMASUK MUKA SURAT HADAPAN) THIS QUESTION PAPER CONTAINS EIGHTEEN (18) PAGES INCLUSIVE OF FRONT PAGE SULIT (BMMP 2333) SULIT BAHAGIAN A SOALAN 1 @ ) © (@) Namakan TUJUH (7) alat-alat statistikal mudah bagi tujuan penyelesaian masalah yang diperkenalkan oleh Kouru Ishikawa. [7 markah] Nyatakan EMPAT (4) objektif 7 alat-alat Kawalan Kualiti semasa proses pengeluaran sehingga produk disiapkan. [4 markah] Proses Kawalan Statistik (SPC) adalah merupakan salah satu teknik yang digunakan sebagai pendekatan untuk kawalan proses. Nyatakan EMPAT (4) faedah daripada aplikasi SPC didalam proses pembuatan. [4 markah] Terangkan LIMA (5) unsur yang menyumbang kepada dimensi kualiti, [10 markah] [25 MARKAH] SULIT (BMMP 2333) SULIT SOALAN2 Pasukan reka bentuk ABC Sdn. Bhd. (AAP) sedang mempertimbangkan perubahan reka bentuk utama pada Penyerap Hentakan kereta model Civic. Pasukan ini perlu melakukan Analisis Kesan Mod Kegagalan (FMEA) pada reka bentuk Penyerap Hentakan bara dan juga prosesnya. Rajah $2 menunjukkan reka bentuk baru Penyerap Hentakan bagi Syarikat ABC. @ ) © (a) Rajah S2: Penyerap Hentakan AAP untuk Civie Kenalpasti LIMA (5) langkah penting untuk melaksanakan Analisa Mod Kegagalan Kesan (FMEA) pada rekabentuk Penyerap Hentakan. [5 markah] ‘Terangkan EMPATT (4) perbezaan di antara aplikasi Rekabentuk FMEA (DFMEA) dan Proses FMEA (PFMEA) di dalam proses pengeluaran. [8 markah] Pasukan reka bentuk ABC Sdn. Bhd. akan melakukan pembangunan FMEA yang dapat digunakan untuk mengenalpasti pertimbangan bagi tindakan. Laksanakan EMPAT (4) langkah yang diperlukan bagi membangunkan FMEA. [8 markah] Kenalpasti EMPAT (4) kelebihan kepada ABC Sdn. Bhd. dengan penggunaan FMEA di dalam proses pembuatan. [4 markah] [25 MARKAH] “3% SULIT (BMMP 2333) SULIT SOALAN 3 Sistem penggera rumah biasanya mengandungi komponen seperti sumber kuasa, bateri, sensor, CPU, papan kekunci dan siren, Sistem ini diwayarkan ke pintu, tingkap, bunyi siren dan panggilan polis. fa disusun dalam gabungan sistem litar bersiri dan selari. Rajah $3 ‘membentangkan gambarajah kebolehpercayaan sistem penggera, (a) () © @ © 10.80 _| a — Ts] {330} 36}! Rajah $3: Rajah Kebolehpercayaan Sistem Penggera Rumah Kirakan kebolehpercayaan gabungan sumber kuasa dan bateri. [4 markah] Kirakan kebolehpercayaan gabungan sensor. [5 markah] Kirakan kebolehpercayaan gabungan CPU, papan kekunci dan siren, [5 markah] Kirakan nilai kebolehpercayaan gabungan keseluruhan komponen sistem penggera rumah ini. [5 markah] Jelaskan TIGA (3) sebab kebolehpercayaan sistem selari adalah lebih dipercayai dari sistem siri menggunakan contoh sistem penggera rumah. [6 markah] [25 MARKAH] =A SULIT (BMMP 2333) SULIT BAHAGIAN B SOALAN 4 Syarikat Bunga Raya Sdn. Bhd. lebih kepada ingin membuat penelitian tentang Gage Pengulangan dan Penghasilan (GR&R) yang digunakan untuk mengukur ketebalan gasket bagi menilai spesifikasi antara 0.50 mm ke 1.00 mm, Sepuluh bahan telah dipilih dengan tiga orang pekerja. Setiap bahan diukur dua kali dengan keputusan ditunjukkan dalam Jadual $4, Jadual S4: Data Ketebalan Gasket Number of operators 3 Upper Specification Limit 1 Number of tial, o 2 ‘Lower Specification Limit os Number of samples (n) 0 Data Operator Operator? Operator’ Teal Teal Tal Sample 2 [ange [a [2 | Range | 1 [| 2 | Range 1 0.590 0.560 | 0.560 510 | 0.540 2 1,000) 1.040 | 0.960 1.050 | 1.010 3 0.70 (0.800 | 0.760 0810 | 0.810 4 0.940 (0.820 |_0.780 0.810 | 0.810 ss 0.510 0.430 | 0.430 | 0.460 | 0.490 6 0,980 1.000 | 1.040 1.040 | 1.000 7 0.960 0.940 | 0.900 0.950 | 0.950 -| 8 0.830 0.720 | 0.740 0.810 | 0.810 9 0.970 0.980 [0.940 1.030 | 1.030 10 0.720 0.560 | 0.520 0.840 | 0.810 Range average Re ‘Sample average = (a) Kira nilai untuk %,, %,, %, Ru, Re, dan Ry. (3 markah] (b) Kira nilai beza Xair dan nilai purata keseluruhan perbezaan R . {5 markah] (BMMP 2333) SULIT (©) Kira Pengulangan/ Variasi Alatan (EV) dan Penghasilan/ Variasi Penilaian (AV). {5 markah] (@ _Selesaikan pengiraan keseluruhan peratus bagi Pengulangan & Penghasilan (R&R) berdasarkan keputusan BV dan AV. [5 markah] (©) Merujuk kepada keputusan Soalan 4(c) dan Soalan 4(4): (@ Analisa keadaan faktor yang terlibat. [3 markah] (ii) Berikan ulasan berdasarkan keputusan analisa anda. [4 markah] [25 MARKAH] -6- SULIT SOALAN 5 (BMMP 2333) SULIT Carta kawalan perlu disediakan untuk proses menghasilkan peti sejuk. Satu peti sejuk digunakan sebagai unit pemeriksaan dan biasanya, carta untuk ketidakpatuhan akan digunakan. Jadual $5 menyediakan data untuk ketidakpatuhan yang dikira dalam pemeriksaan sebanyak 26 peti sejuk. @ () © @ Jadual $5: Jumlah Ketidakpatuhan Dalam Pemeriksaan Peti Sejuk Bilangan Kuanti Bilangan Kuantiti Sampel_| Ketidakpatuhan_| Sampel__|_Ketidakpatuhan I 21 14 19 2 24 15 10 3 16 16 17 4 12 17 13 3 15 18 22, 6 3 19 18 7 28 20 39 8 20 21 30 9 31 22 24 10 25 23 16 [at 20 24 19 12 24 25 17 13 16 26 15 Kenalpasti carta ketidakpatuhan yang paling sesuai digunakan untuk sampel peti sejuk ini, Kira bilangan ketidakpatuhan pada setiap unit. [3 markah] [5 markah] Tetapkan nilai Had Kawalan Atas (UCL), Had Tengah (CL), dan Had Kawalan Bawah (LCL). [5 marka] Plotkan carta ketidakpatuhan yang bersesuaian bagi tujuan aktiviti kawalan kualiti. [5 markab] SULIT (BMMP 2333) SULIT (©) Merujuk kepada Soalan 5 (4): (i Analisa keadaan proses pengeluaran. (3 markah] (ii) Berikan ulasan anda sebagai seorang Jurutera Kualiti, [4 markah] [25 MARKAH] -SOALAN PEPERIKSAAN TAMAT- -8- SULIT (BMMP 2333) SULIT PART A. QUESTION 1 (a) Name SEVEN (7) simple statistical tools for problem solving that had been introduced by Kouru Ishikawa, (7 marks] (b) State FOUR (4) objectives of 7 Quality Control Tools during production process until the product is manufactured. [4 marks] (©) Statistical Process Control (SPC) is one of the techniques which cover the basic approach to control a process, State FOUR (4) benefits of SPC application in manufacturing process. [4 marks} (4) Explain FIVE (5) elements that contribute to the dimension of quality. [10 marks] [25 MARKS] -9- SULIT (BMMP 2333) SULIT QUESTION 2 ‘The ABC Sdn. Bhd. production team is considering a major assembly change on the Civic’s Shock Absorber. The team will need to perform a Failure Mode Effect Analysis (FMEA) on the new shock absorber assembly process. Figure Q2 shows the new series of ABC’s Shock Absorber. @ ) © (@) Figure Q2: AAP’s Shock Absorber for Civic Identify FIVE (6) important steps to conduct a Failure Mode Effect Analysis (FMEA) on the new series Shock Absorber’s process. [5 marks] Desctibe FOUR (4) differences between the applications of Design FMEA (DFMEA) and Process FMEA (PFMEA) in the production floor. [8 marks] ‘The ABC Sdn, Bhd. design team will perform a development of FMEA that might be used to find suitable action recommendations. Execute FOUR (4) required steps to develop FMEA. [8 marks] Identify FOUR (4) advantages to ABC Sdn. Bhd. by applying FMEA in their ‘manufacturing operation. [4 marks] [25 MARKS] -10- SULIT (BMMP 2333) SULIT QUESTION 3 ‘A common household alarm system includes components such as power source, battery, sensors, CPU, keypad and siren. This sytem is wired to the doors and windows, sounds a siren and calls the police. It is arranged in a combination of series, parallel circuitry system. Figure Q3 presents the alarm system reliability diagram. @ ) © @ © Seosor Power 298. 090 035) cpu Keypad sien 095 080 0.30 080 095 Battery 095 Figure Q3: Alarm System Reliability Diagram Calculate the combined reliability of the power source and the battery. [4 marks] Calculate the combined reliability of the sensors. [5 marks] Calculate the combined reliability of the CPU, keypad and siren. [5 marks] Calculate the combined reliability of the overall alarm system. [5 marks] Explain THREE (3) reasons for parallel system reliability is more reliable than a system in series using the example of the household alarm system. [6 marks] [25 MARKS] “ie SULIT (BMMP 2333) SULIT PARTB QUESTION 4 Bunga Raya Sdn, Bhd. preffered to illustrate a gauge repeatability and reproducibility study, suppose that a gauge used to measure the thickness of a gasket having a specification of 0.50 mm to 1,00 mm is to be evaluated. Ten parts have been selected for measurement by three operators. Each part is measured twice with the results as shown in Table Q4. Table Q4: Gasket Thickness Data [Number of operators 3 Upper Specification Limit 1 Number of tial © 2 Lower Specification Limit os Number of| samples (n) 10 Data Operator Operator? Operator’ Teal "ral Trial Sample T 2 [Range | 1 | 2 | Range | a | 2 | Range 1 0.630 | 0.590 0360 | 0.560 ‘asi | 0.540 2 1,000 | 1.000 1.040 | 0.960 1.050 | 1.010 3 0.830 | 0.770 0.800 | 0.760 0.10 | 0.810 4 0,860 | 0.940 0.820 | 0.780 0.810 | 0.810 3 0.590 | 0.510 0.430 | 0.430 0.460 | 0.490 6 0.980 | 0.980 1.000 | 1.040 1.040 | 1.000 7 0.960 | 0.960, [0.940 | 0.900 0.950 | 0.950 8 0.860 | 0.830 0,720 | 0.740 810 | 0.810 9 0.970 | 0.970 0.980 | 0.940 —f.030 [—1.030| 10 0.640 | 0.720 0.560 | 0.520 os40 | 0.810 Range average R= Ro Sample average % B= (@) Determine the value for each %, %, » Ri, Ry and Ry. [3 marks] (0) Compute the different mean value of Xsir and the overall average range R [5 marks] -12- SULIT (BMMP 2333) SULIT (©) Calculate the Repeatability/Equipment Variation (EV) and Reproduceability INVariation (AV). [5 marks] (@ Solve the overall measurement in percentage of Repeatability & Reproduceability (R&R) based on the result of EV and AV. [5 marks] (©) _ Referring to results of Question 4(c) and Question 4(4): (@ Analyse the condition of related resources. {3 marks] (ii Provide a comments based on the analysis result [4 marks] (25 MARKS] -13- SULIT (BMMP 2333) SULIT QUESTION 5 A control chart is to be established on a process producing reftigerators. The inspection unit is one refrigerator, and a common chart for nonconformities is to be used. Table QS provides the data for nonconformities count in inspecting 26 refrigerators. @ () © @ Table QS: Number of Nonconformities in Refrigerator Samples Sample Number of ‘Sample Number of Number | Nonconformities_| Number Nonconformities 1 21 4 | 19 2 24 15 10 3 16 16 17 4 12 17 3 5 15 18 22 6 5 19 18 7 28 20 39 8 20 21 30 9 31 22 24 10 25 23 16 i 20 24 19 12 24 25 17 3 16 _ 26 15 Identify the suitable attribute chart for the reftigerator samples inspection. [3 marks] Caloulate the number of nonconformities per unit. [5 marks] Determine the Upper Control Limit (UCL), Centre Line (CL), and Lower Control Limit (LCL). (5 marks] Plot the chart for the purpose of quality control activity. {5 marks] -14- SULIT (BMMP 2333) SULIT (©) _ Referring to result of Question (4): (@ Analyse the condition of production process. [3 marks] (ii) Provide a comments as a Quality Engineer. [4 marks] [25 MARKS] -END OF EXAMINATION QUESTION- -15- SULIT (BMMP 2333) SULIT LAMPIRAN A/ APPENDIX A Various formulas: Sex a UCLz LClz + $y, UCly=X+A¥ UCL, = Bs LClg=X-A LCL, = Bs Be UCLu=at3 2 z Jit * LcLu=a-3% in UCL = t+ 3VE LCL =@-3V6 Rg _ de fnew = ET | Om “3 nt 8 > 84 ny USL-LSL _| Reproducibility, AV = p= = 2 n ¢ digg ,K2)° - Repeataitty, EV= Rx K, SULIT -16- SULIT LAMPIRAN B/ APPENDIX B (BMMP 2333) Factors for computing Central lines: OLrT POS O6y'T OTS'O 69RD GEST STVO 126 GST G20 SELE 08ND OBT'O 90 eT 060 ENS T L6P0 29860 LECT COVO TERS Mayle © BIE BETO vAT'0 BND GT Sev Siv0 BIST 28¥O v986'D BOT THEO 98S PerT GEL'0 OM9E BIO eI 4OL0 BT TIST 85y0 vEST 99v0 Stge'D zz] BLE OZR «GET wD BASE | EDO BLOAT HST OO ZEST gyro SERED cegT esEO zarg zeT O&O ese E90 zIzZO0 OBO OT ysl I@vO USI 8zvO E2860 EST AVEO T'S GOT SLO awe GAO EeO SLD T C95T 660 ESI 9OYO O18. zg ee 9697S BITT E90 LOVE LI8O sez0 zoe SRST PLEO BIST Z8EO vELEO FETT LOFO ss G2OT OLLO ECE OSD ere zeeO ET O1ST 990 POT HED 92460 LIL EBTO HESS «2260 BLO «BETERO oD IFO aT HOT ELED. GATT IZE0 POLED PRET G70 Sess TIRO “eLO ELIE 4260 see GOO | 699T 970 SILT HE © Let8O LLL sovs 1970 s6/0 LOE SGD OED BED LOL I 6&0 e660 (OTST fee's Lys 8080 = LEZ EOT LEED OOOT TSLT GLTO STI SeTO 05960 HAST 9ETO SOE S8E0 OZFO LBZ BHO. ELD IST g 9OBT EILO Zest BIT vEGEO F261 B10; woes wOzO ECBO MOL ZAI EIYO vETT ZL PBT 6200 OL6T E00

    You might also like