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Executive Summary……………………………………………………………………………………………………………………3
Introduction……………………………………………………………………………………………………………………………….4
Recommendation…………………………………………………………………………………………………………………….15
Conclusion……………………………………………………………………………………………………………………………….16
References……………………………………………………………………………………………………………………………….17
The Padhy Leather case is a prime example of the situations usually faced by the entrepreneurs, especially
the new entrants to the market. The business development manager Puja Mohanty’s key role with the
company is to negotiate the trade contract with the foreign suppliers and of machines & raw materials.
In addition, a part of her responsibilities is to minimize the risk of international trade which includes
concerns regarding non-payment and default risk. The case discusses how the seminar regarding exports
from India turns out to be a great source of vital knowledge related to international trade risks, methods
of payment and mitigation strategies. The key questions discuss the dilemmas of importers and exporters
in international trade which includes commercial risk, carriage risk, currency risk, country risk and
compliance risk. The next step discusses the problem of the business development manager in detail. Her
priority remains at developing new business clients but minimizing the risk at the same moment. Her
major concern is that not all the new clients agree to 100% payment before shipment of the products and
as a result, the company is losing potential customers. Moving ahead, focus shifts to the modes of
payment and what are the merits and demerits for importers & exporters.
The different modes include Clean Payment and various Letter of Credit (LC) options. We have also
discussed the various risks attached to international trade and how they are different from domestic
trade. The description also includes the mitigation plan that the company could follow in future to avoid
any risks. The analysis discusses the major risks specific to exporters dealing with new clients in developed
countries. This scenario is specific to M/S Padhy Leather Ltd. One of the common concerns with such
clients is nonpayment and payment default. We have also elaborated the useful mitigation plans in such
cases including the background check for the client, opening LC and taking up credit insurance to keep the
risk factor under control. Towards the end of the analysis, we have touched on the Documentary Letter
of Credit, its benefits to the company and how it safeguards the interest of exporters and works as a credit
enhancement tool for the importers. Finally, we have a recommendation for the company as to how they
situation of the company and help develop long lasting relationships with new overseas clients.
Introduction
The global market presents unique challenges and opportunities for small-scale businesses, particularly in
the context of international trade. This case study highlights the complexities of international trade and
the impact of market competition on small-scale businesses. This case study focuses on Padhy Leather
Ltd, a start-up in New Town, India that specializes in exporting leather garments. The company's business
development manager, Puja Mohanty, faces the challenge of expanding the company's export operations
while minimizing commercial risks associated with exporting to new and untested clients. Mohanty's main
concern is how to manage the risk of non-payment (commercial risk), which has led her to stipulate 100%
advance payment for almost all export orders. While this strategy provides some security, it also results
in the failure to firm up many contracts. Mohanty needs to find a way to minimize the risk of non-payment
while still being able to conduct business with new and untested clients.
This is a critical business decision because if Mohanty cannot find a way to reduce commercial risk, the
company's growth and profitability will be severely limited. One payment method that can help minimize
the commercial risk of non-payment is the use of a documentary letter of credit (DLC). This assignment
will describe the concept and mechanics of a DLC and its applications in international business. It will also
explain how a DLC works as a credit enhancement device for importers and a credit risk mitigating tool
for exporters. In addition, this case study will explore various payment methods in international trade,
identify risks, and explain how to manage them. To manage the risks associated with international trade,
businesses like Padhy Leather Ltd can benefit from conducting thorough market research, partnering with
reputable freight forwarders, and connecting with local organizations or trade associations.
Buyers/importers and sellers/exporters both face various dilemmas and concerns in international trade.
1. Commercial (Non-payment) risk: Sellers/exporters are concerned that they will not receive
payment for their goods, while buyers/importers are concerned that they will not receive the
goods they paid for. This risk can be minimized by using secure payment methods, such as a letter
of credit.
2. Carriage (transport) risk: This is the risk of damage or loss of goods during transportation. Both
importers and exporters are concerned about this risk, as it can result in financial loss. Buyers and
importers need to ensure that products are transported and delivered safely and efficiently, while
sellers and exporters need to ensure that products are packaged and labeled appropriately to
3. Currency risk: Exporters may be concerned about the fluctuation of exchange rates, as it can
affect the value of their goods. Importers may also be concerned about currency risk, as they may
need to convert their currency into the exporter's currency to pay for goods.
4. Country (political and economic) risk: This risk is associated with the political and economic
stability of the countries involved in the transaction. Both importers and exporters may be
concerned about this risk, as it can affect the ability to conduct business and receive payment.
5. Compliance risk: This is the risk of non-compliance with regulations or laws in the importing or
exporting country. Both importers and exporters may be concerned about this risk, as it can result
in legal and financial penalties. Buyers and importers are concerned about compliance with local
regulations and import/export laws, while sellers and exporters need to ensure that their
Mohanty's business decision problem is how to minimize the commercial risks associated with exporting
leather garments to new and untested clients while still expanding the business and improving
profitability. The problem arises because Padhy Leather Ltd, is a startup that specializes in exporting
leather garments, and it needs to develop new markets and clients to grow and succeed. Mohanty has
been stipulating 100% advance payment for almost all export orders, which has been a major obstacle in
firming up many contracts because many new clients are unable to provide such upfront payments. This
approach has limited the company's ability to expand its customer base and increase its profitability.
Mohanty needs to find a way to minimize the risk of non-payment while still being able to conduct
business with new and untested clients. This is a critical business decision because if Mohanty cannot find
a way to reduce commercial risk, the company's growth and profitability will be severely limited. One
solution to Mohanty's problem is to use a letter of credit, which serves as a written commitment from a
bank on behalf of the importer to guarantee payment to the exporter for goods or services, provided that
the exporter complies with the terms and conditions specified in the letter of credit. This approach would
provide security and protection for both the importer and exporter, allowing Padhy Leather Ltd to expand
3. Explain the various payment options available in international business, and their relative merits and
1. Clean Payments: This is when all shipping and commercial documents are dispatched directly
from exporter to importer with the bank playing a limited role of remitting the fund as needed.
the exporter. Such transfer work completely in the favor of the exporter and the importer
b. Cash on Delivery: The exporter ships the good to the importer’s address without taking
any advance payments. The payment is settled by the importer only once they receive
the goods. This method is highly favorable toward the importer and the exporter bears
c. Open Account Sale: Used primarily when a long-term relationship between importer and
exporter exists. Open account simply means that the exporter sends the goods whenever
requested by the importer without taking any payments. The importer’s responsibility is
to settle all invoices with the exporter at the agreed upon future date. This type of trade
usually happens in a buyer’s market. In such a relationship, the exporter assumes most of
d. Consignment Sale: When finding a buyer is hard, an exported can choose consignment
sale as an option. In consignment sale, the goods are exported to an overseas selling agent
without any payment received from the selling agent. The selling agent tries to sell the
goods at the local market and only when the selling agent receives payment, they pay the
exporter. There is a great risk for the exporter when using a consignment sale and the
2. Bills for collection or Documentary Collection: Exporters and importers used the banking system
to move funds and documents. Exporter would ship the goods, however, all financial, commercial
a. Documents against payment: The exporter sends all necessary documents to the
collecting bank, who then releases the documents to the importer only once the importer
made. This gives the exporter better control over the goods.
b. Documents against acceptance: The collecting bank releases the documents to the
importer only once the importer accepts the terms of payment. While no payments is
required to release the document the importer agrees to pay the exporter at a later date.
This method does not provide much control to the exporter, however, it allows the
3. Documentary Credit or Letter of Credit: A letter of credit provides a guarantee from the
importer’s bank that if the importer fails to make the payment, the bank will pay the exporter.
The payment would only be made if the exporter fulfills their duties as per the agreement with
the importer. Using a letter of credit helps lower the risk of the exporter, since it is taking a risk
a. Sight and Term Letter of Credit: A sight LC is when the importer makes the payment at
the time of receiving the documents from the exporter. A term LC also known as a usance
LC is when the importer receives the goods and documents but the payment to the
b. Confirmed Letter of Credit: Using a confirmed letter of credit reduces the risk of non-
exporter’s country. This means that there is a payment guarantee from two banks. The
exporter’s bank will require proof of documentation form the exporter. Once received
they will provide a confirmed letter of credit to the buyer’s bank, who will then make the
c. Transferable Credit: It is a letter of credit that is “transferable” during the issuing process.
The exporter in this case acts as an intermediary who obtained the goods from other
to one or more beneficiaries. No further transfers can be made by the second beneficiary.
d. Back-to-back credit: This is usually used when the exporter acts as an intermediary
between the importer and the suppliers. The exporter uses the letter of credit received
from the importer to get a second letter of credit which is used to purchase more goods
beneficiary (exporter) of the standby Letter of Credit (LC) could file a claim and receive
their funds if they have met all the conditions of the LC. This is similar to a bank guarantee
and is used as a substitute in countries where bank guarantees are not allowed.
4. Explain the various risks in international trade. Identify risks that are common in domestic trade and
risks that are unique to international trade. Explain the methods for managing these risks
There is no trade without risks and the same is true when trading internationally. Various risk factors exist
which makes trading with one country more difficult than another. Common risks which are found in any
1. Carriage (Transport) Risk is the risk involved during transport of goods. Items can be damaged or lost
during transit.
- Mitigate risk:
o Using correct Incoterms will help better understand and assume responsibilities.
rejects to accept the goods. For example, if a buyer goes bankrupt, they will be unable to pay for the goods
they received.
- Mitigate risk:
o Requesting a credit report from the buyer to understand the history of the buyer’s purchases
and payments.
o Confirmed Letter of Credit from another bank at the exporter’s country. This helps localize
the risk.
Certain risks are only found when trading internationally. These include:
1. Currency Risk is the fluctuations on currency impacting trade especially when a trade transaction (i.e.
payment) is being settled at a later date. Adverse fluctuations can cause the buyer to purchase the product
at a higher value, contrarily the seller may receive a lesser value for the goods sold.
- Mitigate risk:
o Use hedging techniques, for example, purchase or sell options, futures contracts, or forward
exchange contracts.
2. Country Risk which may also be called sovereign risk, is when the government of a nation fails to meet
its payment commitments. Even when buyers are willing to make the payment, certain economic and
political situations can prevent or make trade difficult. An extreme example would be when a country is
at war, it can be difficult to transport good and payments into or out of the country.
o Do business only with countries that are deemed safer and low risk for international trade by
World Trade Organization or country risk rating from Export Credit Guarantee Corporation
(ECGC)
5. Identify the most crucial risk when an exporter deals with new clients from developed countries
For companies trying to grow and enter new markets, exporting products and services may be a profitable
investment. It does, however, come with some risks, especially when working with new clientele from
developed countries. Exporters should be cautious of potential risks even if buyers from industrialized
nations are sometimes seen as more dependable and financially secure (Baltensperger & Herger, 2009).
When working with new clients from wealthy nations, the danger of non-payment or payment default is
one of the most important concerns. These customers might originate from nations with established legal
and financial systems, yet they might still be unable to pay for the goods or services that have been
provided. Many circumstances, such as financial hardships, economic downturns, or even fraud, may
contribute to this danger. For exporters, particularly small and medium-sized businesses (SMEs) that
might not have the financial reserves to withstand the loss, non-payment can have major repercussions.
Additionally, it may harm the exporter's reputation and hinder their ability to win new business. As a
result, it is crucial to take action to reduce this risk. Thorough background checks on new clients are one
approach to reduce the risk of non-payment. This entails examining their creditworthiness, financial
security, track record, and reputation in the concerned business. For information on possible clients,
exporters might also contact their local chambers of commerce or professional organizations. Requesting
are financial tools that guarantee payment to the exporter even if the buyer doesn't make their payments
on time. While letters of credit are normally granted by the buyer's bank and guarantee payment to the
exporter after certain requirements are completed, payment guarantees may be issued by a bank or other
financial institution. Dealing with trustworthy intermediaries like banks or suppliers of trade credit
insurance can also aid in reducing the risk of non-payment. In order to assure prompt payment, banks
Trade credit insurance companies can offer protection against non-payment or other credit risks. In
contracts with clients, it is also critical to clearly define payment terms, including due dates and penalties
for late payments (Rienstra & Turvey, 2013). Exporters should seek legal counsel as needed to make sure
they are properly protected, and contracts should be legally binding and enforceable in the applicable
jurisdictions. In conclusion, even if exporting to developed-country customers can seem less risky than
exporting to customers in developing country customers, there are still some risks involved that need to
be addressed. One major risk that exporters, especially SMEs, must be aware of is non-payment or
payment default. As a result, it is crucial to take action to reduce this risk, such as thoroughly investigating
prospective customers, getting payment guarantees or letters of credit, working with trustworthy
intermediates, and putting explicit payment terms in contracts. By adopting these steps, exporters can
reduce the possibility of non-payment and make sure their business endeavors are long-term, financially
6. Explain the best payment method for mitigating commercial (default) risk. How should Mohanty
A confirmed letter of credit is typically the best payment option for reducing commercial (default) risk. A
confirmed Letter of Credit (LC) is a legal promise that, upon fulfilment of specified requirements, a buyer
additional degree of security and lowers the possibility of non-payment. Mohanty should think about
taking the following actions to address the business risk her organization is facing:
1. Do extensive research on possible clients: Before working with a new client, Mohanty should
make sure they have a good credit history and a strong reputation in the field.
2. Employ a confirmed LC for significant transactions: Mohanty ought to think about using a
confirmed LC as the mode of payment for significant transactions. This will guarantee that, after
the LC's terms are fulfilled, the buyer's bank will pay for the products or services.
3. Take into account trade credit insurance: Mohanty would also want to think about acquiring trade
credit insurance, which can shield her business from losses brought on by client non-payment.
4. Track client payment patterns. If a customer's payment is overdue or late, it's critical to track their
payment histories and take fast action. This can aid in the early detection of potential issues and
5. Diversify customer base: To lessen the reliance on any one client or market, Mohanty's business
must spread its clientele. This can reduce the negative effects of one customer's non-payment on
Mohanty can limit the business risk her company is exposed to and reduce the possibility that consumers
7. Explain the concept and mechanics of a DLC and its applications in international business. How does
a DLC work as a credit enhancement device for importers and a credit risk mitigating tool for exporters?
As Alavi puts it, Letters of Credit have been the backbone of international business in some form or other
since the dawn of civilization where one could not guarantee the security of precious items such as gold
in travel between countries that gave them the ability to trade in the destination. In time, LCs evolved
revolves around, especially with the introduction of credit arrangements in the 19th century which
enables two businesses to have a safe international transaction. The seller sells their products to a
company which they do not have much information about with ease of mind and the buyer gets to pay
the invoice in a due date of 30, 60 or 90 days based on their arrangement with their bank. Every
Documentary Letter of Credit has at least three participants but in its most common form it involves four.
The process starts with two businesses in two different countries to agree on a contract of sale. By this
contract, exporter agrees to provide goods the importer commits to pay the price of goods upon delivery
via Documentary Letter of Credits. Also, information regarding the details of the Credit will be also
mentioned in the underlying contract. The Buyer (or Account Party) then requests its bank (issuing bank)
to issue a credit in favor of the seller (Beneficiary) based on a sales contract which gets submitted to the
bank. With this, the bank essentially agrees to pay the seller if they can provide a set predetermined set
of documents proving the delivery of goods. Usually, the issuing bank is not present in the countries of
both buyer and the seller which means the seller might get their bank involved (advising bank) which acts
as an agent for them. The responsibility of this bank is only to let the seller know the credits have been
issued in their favor and they have no other obligations (Alavi, 2016). Enon Chong identifies four different
1. DLCs reduce risk both for selling and purchasing businesses by providing assurance of payment
2. It provides finance for importer and injects cash flow into their company while providing exporter
with the chance to raise money before being paid by issuing bank.
4. DLCs are conditional payment method and provide the possibility for seller to receive payment
from importer even if the issuing bank denies their request (Enonchong, 2011)
narrative can be a partial reason, but it can’t be the most important as it “rests on a line of reasoning that
is largely untrue at one important and critical point: the seller's possession of an absolute right to
payment.” What usually happens is that the sellers do not have the right set of documents showing the
delivery of the goods and the buyer waives this obligation. Essentially, the importer vouches to the issuing
bank that they have received the goods, when it is under no obligation to do so, in order for the exporter
to get paid. If this is the case, why doesn’t the seller just ship the product to the buyer and wait to get
paid? This would certainly be cheaper for both parties, as it doesn’t involve LC fees. This is where a second
narrative gets put forward by Mann: the main use of DLCs is the confirmation of information where the
ability of both parties to gather information about each other is limited. It can be extremely hard for a
small business to confirm the credibility of another small business which is located in another country.
This is where DLCs come in handy. The issuing bank has much more a credible persona on the international
stage and is very unlikely to default on a payment so instead of small business relying on an unknown
business to pay their debts, the issuing bank essentially lends its name and fame to the importer and the
exporter is assured that there is significantly less risk involved in the transaction. Also, the importer gets
the benefit of financing the purchase and paying their debt in a month or two (Mann, 2000)
Recommendation
We have considered all the different aspects attached to exporting commodities out of India and what all
potential risk factors could threaten the flow of business out of the country. M/S Padhy Leather Ltd. have
found themselves in a similar situation wherein the clients connecting the company business have reached
a saturation. Major concern found out was that the new clients are not willing to pay 100% payment
before receiving the products and the reliance factor towards those new customers was meager from the
business development manager. After considering various factors, we consider that the Documentary
the field. The company has to deliver as per the contract terms by shipping goods to the client and then
present all the documents listed in DLC. At this juncture, the company need not worry about getting
money from the clients. Instead, they will get it directly from the issuing bank under the Letter of Credit.
Conclusion
To sum up the whole case analysis, we conclude that the companies which are entering into the exports
business, should understand the possible modes of payment that they can use according to their situation.
At times the exporters find good and reliable clients but at other times they fear losing the money due to
non-payment or default by the customer. And hence, selecting the right mode of payment for the right
reasons becomes very crucial. It is also important to highlight here the relevance of INCOTERMS. The
exporter can actually decide the terms of delivery by choosing the right INCOTERMS before shipping the
goods out of their warehouse. It is crucial for the exporter to decide at what exact moment the risk needs
to be transferred to the buyer. For instance, there is physical damage to the goods at a certain point of
shipment, who is going to bear the cost of the damage. In such cases, having the goods insured at the
right time could save tons of money for the exporter. Therefore, both the exporter and importer must be
aware of the modes of payment, potential risks associated with it and various mitigation plans that could
save the day for the people involved with the transactions.
Alavi. (2016). DOCUMENTARY LETTERS OF CREDIT, LEGAL NATURE AND SOURCES OF LAW. Journal of Legal
Baltensperger, E., & Herger, N. (2009). Exporting against Risk? Theory and Evidence from Public Export
https://doi.org/10.1007/s11079-007-9076-y
Enonchong. N. The Independence Principle of Letters of Credits and Demand Guarantees, Oxford
Ronald J. Mann. (2000). The Role of Letters of Credit in Payment Transactions. Michigan Law Review,
Rienstra-Munnicha , P., & Turvey, C. (2013, December). An analysis of welfare effects of export credit
insurance and guarantees on the exporting and importing countries. GALE ACADEMIC ONEFILE.