R2.

Business implications of a cyber security breach can be of the following ways:

 Time:
o Unsafe cyber security systems tend to have most businesses wait due to the data
recovering and placing the system back online. Employees and management might have
not be able to do their jobs properly, which lead to customers not being able to access
services that the business provides on a daily basis.
 Money:
o From tendency to lose money from lost sales to hiring experts to fix IT systems, the cost
of restoring business from a cyber security attack is high.
 Business reputation:
o Due to insecure security systems, the chances of having a bad reputation will lead to
losing loyal customers, and thus lowering sales.

One example could be an individual working in the billing department of the business. Their department
system is operated through automation, specifically through a webapp that runs the jobs needed that
runs through a Service Level Agreement (SLA). These jobs need to start at a specific time frame.

The most common issue is long running, and if that’s the case, employees have to do workarounds. If
not, they have to contact the development team to check if there are blocking sessions or gc waits.

Right now with the UI shows a flowchart, and each box toggled for their status. In cases where there is
an issue with one box, the flow will not proceed, and all of the departments of the business will have a
delay.

With this, there is a denial of service from the billing department to customer; the employees do not get
to see what is going on with the flow, and there is the possibility of no access of communication to the
teams that need to check the issue. What happens is that there will be delay of billings, and collection of
payments.

This is what happens to business operations once there is an issue in one department. One simple delay
can cost millions of dollars, especially in a business that has millions of customers to serve.