LOCAL OVERTON
SQUARE
FOR IMMEDIATE RELEASE
Local Overton Square Addresses Recent Food Contamination Incident with Swift
‘Action and Enhanced Safety Measures
Local Overton Square, a leading establishment known for its dedication to culinary
excellence and customer satisfaction, i taking immediate and proactive steps te
address a recent incident of food contamination via one of our distributers. The
incident, which occurred on Friday, August Tith, was swiftly identified and addressed
by the restaurant's management team, highlighting their unwavering commitment to
food safely.
Upon discovering signs of contamination, our Management Team took immediate
action to isolate the affected food and initiate a comprehensive investigation. The
Contamination was identified through rigorous intemal checks, reflecting the
restaurant's dedication to upholding the highest standards of quality and safety, We
would like to acknowledge that contaminated food items were well within their
expiration date.
Local Overton Square would like to assure its valued customers that their well-being
remains the restauran's top priority. The management has taken the following steps
in response to the incident
1. Isolation and Removal: Ws isolated the contaminated batches of food and
removed it from our inventory to prevent any further distribution or consumption. We
alto examined for cross contamination. There were no other sightings after the 10
minute window of contamination cases.
2. Notification: We informed our management team about the incident and
conducted a thorough investigation to determine the extent of the contamination
and its potential impact on other food items.
3. Cleaning and Sanitization: We conducted a thorough cleaning and sanitization
of all ralavant food preparation and storage areas to pravert cross-contamination
4. Staff Training: We organized a refresher training session for our kitchen staff to
‘emphasize the importance of food safety protocols.
5. Supplier Communication: We contacted the specific food supplier to ensure that
ne other batches of the same food items were affected and to determine i there
were any other potential issues on their end. It is of upmost importance to us that no
other restaurants were affected in our community.
6. Customer Communication: Wo identified any customers whe had been served
the contaminated food and management proactively reached out to them, offering
our apologies and any necessary assistance.
Local On The Square's management expresses deep regret for any inconvenience
caused by this incident and appreciates the continued trust and support ofits
patrons. The restaurant's unwavering commitment to maintaining the highest
standards of food safety remains steadfast, and it will continuo to take all necessary
steps to ensure the well-being of its customers.
Fer any inquiries or concerns related to ths incident, please contact us directly.
Local Overton Square
2126 Madison Ave
Memphis, TN, 38104
(901) 725-1845
https://localonthesquare.com
Sincerely,
Local Overton Square Management Team