Welcome to

E ffec t ive engage m e nt , impac t fu l resu lt s

Why Engagement Is Key Success Factors for
Important? Effective Engagement

Right Tool Right Expertise All in view

Personalized and Transforming data End-to-end
interactive into useful engagement
Create & Keep Customers engagement information journey and control
helps businesses to
create and keep customers
and ultimately delivers
the desired results.
What Makes 1Engage Different?

End-to-end engagement solutions

1. Engagement Platform 2. Outcome Management
Video

1Engage Video
Our Tool.
Engagement Platform
by
The complete solutions for every step of engagement journey

Awareness
Retention

Campaign
Payment
Authentication
Care
Consideration
Adoption

More interactions = More understanding = BETTER ENGAGEMENT

All-in- view
Campaign Interactive Campaign
Create your own step message
to engage effectively with your
From leads generation
audience through various trigger
to user retention.
points
Summary of features
1. Broadcast
2. QR Code Campaign
3. Performance monitoring
(sent-delivered-read report)
4. Campaign retargeting (follow
up campaign)
5. Campaign overview and Beyond Omnichannel
comparison
6. One-time customer list upload
Reach customers through online
7. Campaign scheduling and offline trigger points
8. Interactive/conversational
marketing
Campaign
Campaign Retargeting
Able to do data & interaction
From leads generation
capture. Not engaging enough?
to user retention.
Try some follow up-campaigns
Summary of features
1. Broadcast
2. QR Code Campaign
3. Performance monitoring
(sent-delivered-read report) Customer grouping &
4. Campaign retargeting (follow
up campaign) scheduled roadcast
5. Campaign overview and Relax, you can create specific
comparison
6. One-time customer list upload customer grouping & schedule
7. Campaign scheduling your campaign ahead of time
8. Interactive/conversational
marketing
 Buy package

Choose your preferred package from

Conversational Transaction
the options below

Package options
Trigger impulsive purchase with
Payment Unlimited Large Package
only few steps inside a chat
Cool! Let’s finish your transaction by
clicking the button below

Summary of features Pay Now

1. Integration with payment
gateway
2. Conversational transaction
3. Conversion tracking (e.g. revenue)
4. Open API for multiple transaction
Payment Gateway Integration
capabilities
5. Intelligent chatbot-assisted Direct payment within
transaction
conversation making a smooth
journey to increase ROI
 Cost Saving with High Success
Rate
Enhance user experience with
copy code and autofill feature
Authentication that will save your cost

Summary of features
1. Copy code & autofill feature Risk Control & Better Security
2. Verified WhatsApp account
attributes (by Meta approval)
Choose the rules to avoid
3. OTP dashboard (delivery report) unwanted charges, plus end-
4. Failed-over OTP delivery
5. Cost efficiency
to-end encryption to reduce
fraud

Secure Connection
Official solution partner with
direct connection to META
for secure connection
Authentication

WA
Fail-over WA OTP account
present
delivery to SMS
1Engage OTP
Customer Brand’s OTP routing One tap Dashboard
triggers OTP generator and algorithm verification delivery report
verification verification system

No WA account

SMS OTP
 Native Indonesian
AI-Powered Chatbot
Care Built to understand Indonesia to
give action-oriented response
Summary of features
1. Live chat dashboard
2. Multiple live agent access with
queuing system
3. Chat history Step Message
4. AI-powered chatbot with native Receptionist Chatbot
Indonesian NLP
5. Step Message receptionist Easily-programmed
chatbot chatbot that can be
connected to your live
agent for efficient
customer servicing
 All in view

Campaign Performance Monitoring OTP Dashboard

Consolidated report
for end to end
Conversion Tracking
visibility and control Live Chat Dashboard
Proven Success Story

Introduction Vidio is an online streaming platform that allows

user to enjoy live and on demand video contents.

The Story
Pain Points
• Eventual/seasonal event potential to increase
engagement & revenue
• Conventional messaging and push
notifications limit the campaign flexibility

Goal
Increase the engagement from existing userbase or
prospects

Solution
Leveraging 1Engage platform for broadcasting
campaigns to certain target audience
Proven Success

More than 3x*

Higher Read-Rate
1Engage Supporting Features:
 Read rate report
Enabling Vidio to consistently monitor their campaign
performance and areas of improvement
 Personalized & visualized campaign content
Giving Vidio the room for key visuals to increase user
interest and call to action to trigger impulsive decision

Up to 77.04%

*Compared to email at 21.33%

Service:
Outcome Management
Our Expertise.
Outcome Management
by

The campaign management

service you need. Result based.

 Create awareness
All-in-  Generate leads
Solution
 Retain customers
 Outcome Management
How It Works

Book a Hotel

Specific
DIGITAL
targeting CAMPAIGN

Spending power

Age, Gender, etc.

Location

Accessed apps

Target the right Execute the Secure the Generate

1 audience 2 campaign 3 leads
4 results
Regular monitoring and Achieve the conversion target
Database Captured leads data for
content updates for (registers, download,
Segmentation Capabilities future prospect
broadcast or QR campaign purchase, etc.)
Influencer Marketing: Retail Company Use Case

Brand Landing Page

Live Streaming Service

Highlight a campaign
or promote specific SKU 1
Live stream
service with
talent, studio
and OBS

Broadcast
campaign KOL Endorsement • Brand Awareness
with clickable Content Production • Sales Conversion
link 15,000+ KOL

2
KOL
Endorsement
on social
media • Product video content
CTA for the highlighting key benefits
campaigns • Brand exposure via KOL
promotion
Why

Beyond End-to-end Data-driven Built to Understand Result-driven

Omnichannel Journey Visibility Platform Indonesia Management

Multichannels Holistic Enabling you to Developed for all Manage your own or
with engagement view make effective business sizes based we manage for you to
offline-to-online from engagement on Indonesian market deliver
integration customer creation based on for impeccable impactful results
to retention insightful data engagement
 Get the full engagement capability with

Starts from

Rp 1 Mn / month

Broadcast campaign & QR code campaign • Multiple live agent access

Consolidated reporting dashboard • Unlimited self-customizable chatbot • User grouping
Pricing
ADDITIONAL
MONTHLY FEE
SUBSCRIPTION
Additional Sessions
Marketing1 Rp 590 Terms & Conditions
Starts from Utility2 Rp 290 • Monthly subscription fee is
subject to brand’s MUV
Service3 Rp 279
Rp 1 Mn
(monthly unique visitor)
WA OTP4 Starting at Rp 400
• Postpaid scheme
• Each session will last for a
Additional Access 24 H period.
1 Live Agent Access Rp 150 k

Includes
• Full dashboard capability
• Live chat (5 basic live agent access)
• Broadcast engine and user grouping
Customizations
Depends on man days required
Please contact our representative for more
1 Marketing: Session started by brand with
information content such as promotions/ offers/
informational updates/invitation/CTA
2 Utility: Session started by brand with

• Consolidated reporting dashboard content that facilitates a specific,

• 24/7 receptionist chatbot (self- OUTCOME agreed-upon
request/transaction/update to a
customizable)
MANAGEMENT customer about an ongoing transaction
• Offline-to-online (QR code) campaign 3 Service: Inbound messages

creation 4 One type password (authentication) will

WA Broadcast 5 Rp 590 be using separate WhatsApp channel;

• Online database storage
Up to 5 Mn user/year SMS Broadcast 6
Other digital campaign
Influencer Marketing
Failover OTP delivery will be charged at
Rp 500
Rp 500/sent SMS
price upon request 4
Only delivered session will be charged
price upon request 6 Only sent messages will be charged,

Offline placement price upon request price applies for Indonesian destination
Smartfren numbers
Join the Success Stories of
Our Happy Customers

and more