–

SERVICE MANUAL

PRIMAIRY
LARGE SINGLE SPLIT
DC-INVERTER SERIES
INDOOR UNITS
MODELS
DUCTED CASSETTE FLOOR CEILING
RPIL-3.0UFE1NH RCI-3.0UFE1NH RPFC-3.0UFE1NH
RPIH-3.5UFE1NH RCI-3.5UFE1NH RPFC-3.5UFE1NH
RPIH-4.0UFE1NH RCI-4.0UFE1NH RPFC-4.0UFE1NH
RPIH-5.0UFE1NH RCI-5.0UFE1NH RPFC-5.0UFE1NH
RPIH-6.0UFE1NH RCI-6.0UFE1NH RPFC-6.0UFE1NH
RPIH-6.5UFE1NH RCI-6.5UFE1NH RPFC-6.5UFE1NH
OUTDOOR UNITS
MODELS
RAS-3.0UFESNH1
RAS-3.5UFESNH1
RAS-4.0UFESNH1
RAS-5.0UFESMH1
RAS-6.0UFESMH1
RAS-6.5UFESMH1
RAS-5.0UFESNH1
RAS-6.0UFESNH1
HS2019324HB
SM)-200313
 Table of Contents
1. Option list ...............................................................................................................................................1
1.1 Wired remote controller ...............................................................................................................1
1.2 Wireless remote controller ..........................................................................................................10
1.3 IR Receiver .................................................................................................................................15
2. Troubleshooting ....................................................................................................................................16
2.1 Trouble guide...............................................................................................................................16
2.2 Fault codes .................................................................................................................................21
3. Checking components .........................................................................................................................30
3.1 Check refrigerant system............................................................................................................30
3.2 Check parts unit .........................................................................................................................32
4. Disassembly and assembly for compressor and motor ......................................................................36
5. Control logic description .....................................................................................................................46
5.1 Fan only mode ............................................................................................................................46
5.2 Cooling mode..............................................................................................................................46
5.3 Heating mode ............................................................................................................................47
5.4 Auto mode ..................................................................................................................................48
5.5 Evaporator low-temperature protection ......................................................................................48
5.6 Condenser high-temperature protection.....................................................................................49
1. OPTION LIST
1. Option list
1.1 Wired remote controller (Model：HCWA21NEWH)
Wired remote controller installation
Checking accessories
Check that the following accessories are included with the unit before installation：
Manual Quality certification Screw Controlling cable Connecting terminal

1pc 1pc 2 pcs 2 pcs 1pc

How to install
1.Selecting the Installation Location.
Please select the installation location according to safety precautions .
2. Removing the upper cover of the wired controller.

Insert the slotted screwdriver in the slots,

and press on it for removal.

NOTE:
Control board of the wired controller is placed on upper cover.
Please protect it from being scratched during removal and installation!
3.Removing the insulating strip of the battery.
Otherwise the wired controller cannot work normally after installation!
4.Wiring.
① Leading out wire
Pull one of the attached controlling cable out of the lower cover from the rear round hole.

*Lead out the wire toward the arrow

direction!
② Wiring
upper cover lower cover

Circuit board of
wired controller

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1. OPTION LIST
A.Connect the controlling cable with upper cover terminal as the figure above.
B.Connect the other attached controlling cable with indoor unit control board.
C.Connect the 2 controlling cables with attached connecting terminal as the figure below:
YL YL
D RX
Controlling cable BL RX D
BL Controlling cable
TXD TXD

+12V +12V
GN D
D GN
RD RD
BK BK

Firmly fasten the connection cord after connection.

5. Securing the lower cover.
Please secure the lower cover with the attached screws (2 pcs) on the wall or embedded box.

Custom parameters
The internal parameters of the wired controller can be set with the actual usage conditions.
The catalogue of custom-setting parameters is shown as follows:
Custom-
setting
parameter Implication of code display Description Remarks
code
3 boot When “bo” blinks, press “ ” to restore to
factory default and quit parameter set.
6 Temperature display setting 0-Display the set temperature;
1-Display the indoor environment temperature
7 Temperature measurement 0-Display in Celsius;
unit display setting 1-Display in Fahrenheit degree The
0-Heat pump type air conditioner; factory
8 Cooling only setting setting
1-Cooling only air conditioner defaults to
10 Temperature limits revision 0-Not permitted; 1-Permitted 0
setting
11 Environment temperature 0-Not permitted; 1-Permitted
revision setting
The method of setting the custom parameters

Function code

Self-setting parameter code

1 Press and hold " ", " " and " " buttons at the same time for 5s, to access the
parameter custom-setting mode, and the screen will display the self-setting parameter code
and icon .
2 Press the “ " button to select the custom-setting parameter code, and function code will
also be displayed on the LCD.
3 Press the " " (up) button or " " (minus) button to select the function code and press
"ON/OFF" button to confirm the setting.
NOTE:
It will directly exit custom setting mode without saving the setting if there is no operation within 30s.

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1. OPTION LIST
Parameter setting
The wired controller room temperature display and limit set temperature can be revised if needed.
Before setting, please check if these parameters are enabled to be revised, for details, see
Custom parameters.
1.Temperature limit setting
Default temperature set point range is (16-30)℃. You can change the range when needed. For
example, in cooling mode, temperature adjustment range could be changed to (23-30)℃; in
heating mode, it could be changed to (16-23)℃. The temperature limit is only effective for the
cooling and heating modes.

Temp. limit setting (cooling mode) Temp. limit setting (heating mode)
Setting method:
1 Press down the " " and " " button at the same time for 5s to enter paramet
2 Press " " or " " button until set temp. icon " " cooling mode icon " " and temp.all values
blink on the display, press " " to enter cooling temp. limit setting mode.
3 Press the " " or " " button to adjust the lowest cooling temperature value.
4 Press the " " button to confirm the setting and enter heating temp. limit setting mode, temp. icon
" " heating mode icon " " and temp. all values will blink on the display.
5 Press the " " or " " button to adjust the highest heating temp. value.
6 Press the " " button to confirm the setting, save the setting and exit.
How to quit:
Press the " " button to exit without settings.
2.Room temperature correction
Setting room temperature correction is for particular cases (e.g. remote located at an area with
different temperature from the room) : wired controller is set to display room temperature, but
the room temperature detected is different from the actual room temperature, so setting
correction is necessary.

Room temperature correction value

Room temperature correction

Setting method:
1 Press and hold the " " and " " button at the same time for 5s to enter parameter setting mode.
2 Press " " or " " until room temperature icon " " and temp. value start blinking on the screen,
and press " " to enter room temp. correction mode.
3 Press the " " or " " button to adjust the room temperature value within an offset of ±10℃ of the
current temperature.
4 Press the " " button to confirm the setting, save the setting and exit.

3
1. OPTION LIST

Upper cover assembly

Align the upper cover with the hasp of lower cover of the wired controller, and then press the
upper cover onto the lower cover.
After installation, tear off protective sticker attached on the display of wired controller.
Hasp

Hasp

Wired controller introduction

1 2 3 4 5 6

1 ON/OFF BUTTON
The appliance will be started or stopped when this button is pressed.
2 MODE BUTTON
Press this button to select the operation mode.
3 FAN BUTTON
Used to select fan speed in sequence high- auto-low-medium-high.
4 TIMER/CLOCK BUTTON
Used to set the current time or set Timer ON/OFF.

5 UP SETTING BUTTON
Used to raise the setting values or to set the airflow direction.

6 DOWN SETTING BUTTON

Used to lower the setting values.
7 LIQUID CRYSTAL DISPLAY(LCD) SCREEN

5
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1. OPTION LIST
LCD screen
Mode indication area,which indicate
the current operation mode Timer setting

Clock

Up/Down airflow swing

Left/Right airflow swing
Display room temperature
/set temperature Fan speed display

Parameter revision indicator Filter cleaning indicator

Electric heater indicator
Button lock indicator Error Indicator
Defrost indicator Sleep indicator
Operation mode Fan speed setting Timer setting
(flickering) Auto fan speed
Cooling mode Timer ON
Ultrahigh fan speed
Heating mode High fan speed Timer OFF
Dry mode Medium fan speed Timer setting valid only once.
Fan mode Low fan speed Timer setting valid only for one day.
Timer setting set for a week.
Auto mode Ultralow fan speed

Temperature display
Room temperature

Fahrenheit Temperature

Set temperature

NOTE:
1. Heating and electric heating function are not available for single cooling only models.
2. Air direction, Filter Cleaning, Floor Heat, Electric Heating etc. are only available for specific models.
For details, please refer to the operation manual.
3. Custom-setting parameters must be configured by installer or authorized person.

Basic operation
This wired controller should be used with the air conditioner, it can be used for cooling,
heating, drying and fan etc. For other functions and settings, please refer to the
specific operation in this manual.
1. Turning ON/OFF
Press the button, the appliance will be started or stopped.
2. Mode setting
Press “ ” button to select operation mode.
Each time MODE button is pressed, the operation mode will change in the following sequence:

COOLING DRY FAN ONLY HEATING AUTO

: AUTO mode is invalid for models without AUTO mode when setting.
HEATING mode is invalid for cooling only types or heating-forbidden air conditioners.
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1. OPTION LIST
3.Temperature setting
Press the " " or " " button to enter the temperature setting state.
Each time “ ” button is pressed , temperature setting increases by 1℃；
Each time “ ” button is pressed , temperature setting decreases by 1℃.
Temperature setting range
COOLING, HEATING, DRY, AUTO 16℃~30℃
FAN ONLY Unavailable for setting
: 1. Heating mode is invalid for cooling-only air conditioners.
2. The default setting range depends on the indoor unit.
3. Setting range can be changed by professional staff, and for detailed operations, please contact the
installation service/after-sales service center.
4. When the set temperature reaches the upper or lower limits, setting temperature will not increase or
decrease.

4.. Fan speed setting

When the appliance is in working mode, press the " " button to adjust the fan speed.
The fan speed will change in the following sequence:
(blinking)
AUTO HIGH MEDIUM LOW

: AUTO fan speed is invalid for “FAN” mode.

AUTO fan speed is the default setting under the DRY mode, unabling adjusting.
5. Airflow swing setting
Press and hold “ ” and “ ” buttons for 5s simultaneously to adjust the airflow direction.
The airflow direction setting will change in the following sequence by default:
No display
Up/Down Airflow Swing Left/Right Airflow Swing UP-DOWN AND LEFT-RIGHT None
Airflow Swing

: This function is only applicable to the air conditioning units with the swing function.
Function set

Super mode
The maximum cooling/heating capacity can be activated at
the super mode.
How to activate:
Press and hold" " and " " buttons for 5s simultaneously with the working unit to activate the
super mode, and the indoor unit will run at the ultrahigh fan speed, and displays icon.
If you operate the Super mode under COOLING, DRY and FAN ONLY modes, the unit will
automatically go into forced cooling mode with lowest setting temperature, or go into forced
heating mode with highest setting temperature under the heating mode.
How to cancel:
Press " "/" "/" " button to exit immediately.
:
For the indoor units without ultrahigh fan speed function, it will be adjusted to run at high fan speed under
the super mode, with high fan speed mode icon displayed.

Silent mode
The silent mode reduces the noise by changing the fan speed of
indoor unit so as to keep quiet during operation at night.
How to activate:
In the COOLING/HEATING mode during appliance operation, press and hold " "and “ ”
buttons for 5s simultaneously to activate silent mode, the indoor unit will run at the ultralow fan
speed, and displays icon.
How to cancel:
Press " "/" "/" " button to exit.
:
For the indoor units without ultralow fan speed function, it will be adjusted to run at low fan speed
under the silent mode, with low fan speed mode icon displayed.

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1. OPTION LIST

Sleep mode
With the sleep function, the air conditioner will run in the mode
of comfortable sleep to improve comfort.

How to activate:
Press and hold “ ” button for 5s when the appliance is on to set the sleep function. The icon
will be displayed on the LCD, indicating that sleep mode is activated.
How to cancel:
Press and hold “ ” button for 5s again to cancel sleep function. The icon will disappear
from LCD, indicating that sleep mode has been cancelled.

Button lock
After the wired controller setting is completed, lock buttons to
avoid wrong operation by children and others. User settings
are overwritten with lock function. All operations are disabled
after button lock function has been set.
How to activate:
Press and hold “ ” and " " buttons simultaneously for 5s to activate button lock function, and icon will be
displayed on the LCD.
How to cancel:
Press and hold “ ” and " " buttons simultaneously for 5s again to unlock, and icon will disappear from
the LCD.

Filter cleaning reset

(available for models equipped with filter cleaning prompt function; only professional staff should operate this function.）
When is displayed on LCD, it indicates that the filter
needs to be cleaned.
Please contact professional staff to perform cleaning.
After cleaning, press and hold “ ” and “ ” button for 5s to reset warning prompt.
: FILTER CLEAN screen prompt is only available for some models. For details, please refer to indoor unit manuals.
Be sure to stop the operation and turn off the power supply before performing any cleaning.

Clock setting
When the clock value is not consistent with the actual time, the clock shall be set.
Setting method:
Press and hold " " button repetitively until icon blinks to
enter clock setting mode. Set the clock in the following
sequence:

Minute Hour Weekday

1 Press " / " button to select the desired Minute,
press " " button to set the next item.
2 Set HOUR/WEEKDAY by the same method as setting MINUTE.
3 Press “ ” button or wait for 30s without operation to confirm.

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 1. OPTION LIST

Single TIMER ON/OFF

How to activate:
1 During OFF condition, repetitively press " " button until icon 1
ONCE appears, “ON” and clock set are flickering, press “ ”
button to enter Timer ON setting.
2 Press “ / ” button to adjust the timer hour.
Each time “ ” button is pressed, timer setting increases by 1h. Enter “Single TIMER ON/OFF ” setting mode
Each time“ ” button is pressed, timer setting decreases by 1h. 2
It can be set from 0h to 23h, and timer setting resolution is 1 hour.
Press “ ” button when reaches the desired value.
3 Set Timer ON minute with the same procedure.
It can be set from 00 to 59 with 1 minute resolution. “Single TIMER ON/OFF ” hour setting
4 Press “ ” button to confirm Single TIMER ON setting. 3
The display will return to previous screen and icon “ ” will
appear on the upper right corner of the screen.
How to cancel: “Single TIMER ON/OFF ” minute setting
To cancel “TIMER ON”, press “ ” button to activate the Timer 4
ON setting, press “ / ” button to adjust time hour until icon
OFF appears, press “ ” button to confirm cancellation and exit.
You can set Single TIMER OFF with the same method when the
appliance is ON. “Single TIMER ON/OFF ” confirm

:
Pressing and holding down the “ / ” button causes the value to
increase continuously and rapidly.

“SINGLE TIMER ON/OFF” cancellation

DAILY ON/OFF TIMER

Operation:
Press “ ” button to activate TIMER setting, and press “ / ”
until icon DAILY displays on LCD, “TIMER OFF” and clock setting starts flickering.
Press “ ” button to enter timer OFF hour setting.
Steps are the same as Single TIMER ON/OFF setting.

: The Single Daily and Weekly timer functions cannot be set at the same time.

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1. OPTION LIST

Weekly Timer
Weekly timer can be used to set on/off time respectively for seven days a week. Air conditioner can be on/off in preset
time every day, without manual control. The air conditioner can be set on/off automatically before you wake up in the
morning, back home from work or during sleep at night.
: Please set the clock correctly before setting weekly timer.

Operation Procedure
START（Turning ON/OFF）
Press " " button to activate TIMER setting, and press “ / ”
until icon WEEKLY is displayed on LCD
OR
”button

DAY SELECTION TIMER OFF HOUR TIMER OFF MINUTE TIMER ON HOUR TIMER ON MINUTE

PRESS“TIMER”BUTTON TO ENTER NEXT DAY SETTING(Sun...Sat)

OR
Press“

DAY SELECTION TIMER OFF HOUR TIMER OFF MINUTE TIMER ON HOUR TIMER ON MINUTE

QUIT NOTE： Press the " " button to the next step

Press “ / ” button to select the next day

Weekly Timer Setting Procedure

Operation:
1
1 Press " button to activate TIMER setting, and press " "
/ " " until icon WEEKLY is displayed on LCD, “TIMER OFF” ,
weekday and clock set are flickering. Enter “TIMER ON/OFF WEEKLY”mode
2 Press “ ” button to enter day of week selection. 2
Press “ ” / “ ” button to select weekday, display from
sunday to saturday.
“TIMER OFF WEEKLY” weekday selection
3 Press “ ” button to enter TIMER OFF hour s 3
Press “ ” / “ ” button to select desired timer of hours
it can be select from 00-23, or OFF if need to cancel TIMER OFF
function. “TIMER OFF WEEKLY” hour setting
4 Press “ ” button to enter TIMER OFF minutes 4
Press “ / “ ” button to select desired timer of minute
setting, it can be selected from 00-59.
“TIMER OFF WEEKLY” minute setting
5
5 Press “ ” button to enter TIMER ON hour setting.
TIMER ON setting is done with the same procedure as TIMER OFF.
“TIMER ON WEEKLY” hour setting
6 Press “ ” button to enter Next Day setting, you can set 7 day 6
timer on/off time as required.
Confirm or quit WEEKLY TIMER setting by pressing “ ” button,
the weekly timer setting screen will be displayed. “TIMER ON WEEKLY” minute setting

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1. OPTION LIST

1.2 Wireless remote controller (Model：HCRA31NEWH)

Wireless remote controller

The remote controller transmits signal to the system.

1 MODE 2 TEMP.
Press this button to select the Used to adjust the room
operation mode. temperature and the timer.

3 POWERFUL
Used to start or stop the fast 1
4 ON/OFF
cooling/heating. 4 The appliance will be started
(Fast cooling operates at high
6 when it is operational or will
be stopped when it is in
fan speed with 16℃ set temp. 3
operation, if you press this
7
automatically; Fast heating button.
operates at auto fan speed with 5
10
30℃ set temp. automatically).
8
6 FAN
9 Used to select fan speed in
5 AUTO sequence auto, quiet low,
Used to enter fuzzy logic low, medium and high.
operation directly.

8 UP/DOWN
7 TIMER 2
Used to stop or start
Used to set or cancel the horizontal adjustment
timer operation. 11 louver swinging and set the
desired up/down airflow
direction.
9 SLEEP
Used to set or cancel Sleep 10 LEFT/RIGHT
Mode operation. Used to stop or start vertical
adjustment louver swinging
and set the desired left/right
11 RESET airflow direction.
Back to the factory defaults.

Indication symbols on LCD:

Cooling indicator
Dry indicator
Fan only indicator
Heating indicator
Auto indicator
Signal transmit
Auto fan speed Run indicator
Battery indicator
High fan speed OFF indicator Timer ON indicator
Timer OFF indicator
Medium fan speed Sleep indicator
Button locked indicator
Low fan speed Display set temp.indicator Timer ON/OFF set hour
Quiet fan speed Fan speed indicator Display set temperature

NOTE: ①Each mode and relevant function will be further specified in following pages.
②Heating and electric heating function are not available in single cooling only models.
③Pictures in the manual are for reference only, specifications are subject to change based on the selected model.

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1. OPTION LIST

How to Insert the Batteries

Remove the battery cover according to the arrow direction.

Insert new batteries making sure that the (+) and (-) of
battery is matched correctly.
Reattach the cover by sliding it back into position.

NOTE:
Use 2 LR03 AAA (1.5volt) batteries. Do not use rechargeable
batteries. Replace batteries with new ones of the same type
when the display becomes dim.

Storage and Tips for Using the Remote Controller

The remote controller may be stored mounted on a wall with a holder.

NOTE: The remote controller holder is an optional part.
NOTE: The shape may differ from that of the remote controller holder
for the model selected.

remote controller remote controller

holder fixing mounting

How to Use
To operate the room air conditioner, aim the remote controller to the signal receptor.
The remote controller will operate the air conditioner at a distance of up to 8m when pointing at signal
receptor of indoor unit.

CAUTION
If the batteries are not in use for a prolonged period of time, take the batteries out.
The battery can be used for about 6 months. If the remote controller is not operated even when placing it
near the receiver, replace 2 batteries with the new ones.
Please do not use manganese battery because it may cause malfunction.
Avoid extremely hot or cold locations such as placing it near or over a radiator, or in direct sunlight.
Also avoid placing under fluorescent light.
Do not let children play with the remote controller.
To avoid interference, the indoor unit and the remote controller unit should be at least 1m away from a TV
set or a radio. In case more than two air conditioners are installed in the same room, it may interrupt
individual operation.

Operation modes

Selecting mode

Press button repetitively.

Result: The operation modes are changed in sequence:

PRESS COOL DRY HEAT FAN

Heating mode is NOT available for cooling only air conditioner.

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 1. OPTION LIST
FAN mode
�
Press button repetitively.
Result: The fan speed is changed in sequence:

Auto Quiet Low Low Medium High

PRESS

At "FAN" mode, only "Auto" is not available.

At "DRY" mode, Fan speed is set at "AUTO” automatically, "FAN"
button is ineffective in this case.

Setting temperature

Press button
Result: Raise temperature by 1℃.
Range of available set temperature

Press button *HEATING, COOLING, DRY 16℃~30℃

FAN unable to set
Result: Lower temperature by 1℃.
*Note: Heating mode is NOT available for cooling only models.

Turning on or off

Press button can change the unit operation status.

AUTO, POWERFUL, TIMER and SLEEP operation modes will be specified in the
following pages.

Changing modes during operation, sometimes the unit does not respond at once. Wait for 3 minutes.
During heating operation, air flow is not discharged at the beginning. After 2－5 minutes, the air flow will be
discharged until temperature of indoor heat exchanger rises.
Wait for 3 minutes before restarting the appliance.

AUTO mode
How to set AUTO mode?

Press the AUTO button.

Result: Enters AUTO mode (fuzzy logic operation).

Mode and fan speed are automatically

set based on the actual room temperature. PRESS

Press MODE button and cancel AUTO mode.

Note: Temperature, airflow and direction are controlled automatically in AUTO mode.

What you can do in AUTO mode?

Your feeling Button Adjust

Uncomfortable because Indoor fan speed alternates among Auto, Low,Medium

of unsuitable air flow and High each time this button is pressed.
volume.

Press it once, the horizontal adjustment louver (vertical

Uncomfortable because adjustment louver) swings to change vertical airflow
of unsuitable flow direction (horizontal airflow direction). Press it again,
direction. swings stops.

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1. OPTION LIST
How to cancel the AUTO mode?

Press the button. PRESS

Result: The AUTO mode will be cancelled.

POWERFUL mode

POWERFUL mode is used to start or stop fast cooling or heating only when the unit is on.
In POWERFUL mode, you can set temperature, airflow direction or timer.

How to set POWERFUL mode?

Press POWERFUL button at the cool, dry and fan mode.

Result: At high fan speed, the set temperature
automatically goes to 16℃.

PRESS

Press POWERFUL button at the heat mode.

Result: At high fan speed, the set temperature
automatically goes to 30℃.

PRESS

How to cancel POWERFUL mode?

Press POWERFUL, MODE, FAN, ON/OFF button.

Result: The display return to the original mode.
Escape from POWERFUL mode.

NOTE:
POWERFUL button is not available in AUTO mode.

Timer mode

It is convenient to set the timer on with TIMER button when you go out in the morning to achieve a
comfortable room temperature at the time you get home. You can also set timer off at night to enjoy
a good sleep.

How to set TIMER ON?

1. Press TIMER button when the unit is off.

Result: and flash on the LCD.
PRESS

13
1. OPTION LIST

2. Press the or button.

Result: Once to increase or decrease the time setting by 1 hour.
PRESS

3.When your desired time displayed on LCD, press the TIMER button and confirm it.
Result: and stop flashing.

PRESS

How to cancel TIMER ON?

Press the TIMER button.

Result: The indicator disappears, the timer on mode has been cancelled.

NOTE: It is similar to set TIMER OFF, you can make the appliance
PRESS
switch off automatically at your desired time.

SLEEP mode

SLEEP mode can be set in COOLING, HEATING or DRYING mode.

This function gives you a more comfortable environment for sleep.
The appliance will stop operation automatically after operating for 8 hours.
Fan speed is automatically set at low speed.

How to set SLEEP mode?

Each time SLEEP button is pressed.

Result: SLEEP function will be started.

PRESS

How to cancel SLEEP mode?

Press AUTO, MODE, SLEEP, ON/OFF or FAN button.

Result: Exist from SLEEP mode.

PRESS

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1. OPTION LIST

1.3 IR Receiver (Model: HRBA31NEGH)

Please read the Installation Manual supplied with the IR receiver

carefully, and perform installation properly in accordance with these
instructions.

Along the arrow

direction into the
ceiling with
a hole punched

Installation completed.

5 Operation
Sending commands from controller
The operation commands are sent by pressing the required operation
switch by aiming the transmitter of the remote controller at the receiver of
the indoor unit.
When the commands are sent correctly, the buzzer on the wireless receiver
goes off once. If the buzzer does not go off although the commands are sent,
4 Filter cleaning (Yellow) the commands are not received by the indoor unit. In such a case, send the
commands again. Sometimes the buzzer may not be heard in case of the noise.
In some special cases, the indoor unit does not respond to the commands of
the wireless remote controller. The buzzer beeps 3 times.

Connecting wire

Indoor Unit
Max. permission distance up to 8m.

Check and confirm that in addition to the IR receiver product the

following accessories are also included in the packaging box.
IR Receiver Virtual Line between
Transmitter and Receiver

Wireless Remote Controller

The figures in this manual are based on the external view of a standard model.
Consequently, the shape may differ for the air conditioner you have selected.
Qty:1 Qty:1

Cut out a hole at the suitable place of the false ceiling with a diameter of
95mm.
Place the connecting wire on the false ceiling.
Insert the connecting wire into the indoor unit.
Connect the wires with the indoor PCB.
Connect the other terminal with the receiver, for details please refer to the
indoor unit wiring diagram.
Adjust the spring of the receiver and install the receiver into the hole that
is made. After installation, the appearance is shown in the figure below.
Avoid installing it close to the fluorescent lamp.

15
2.TROUBLESHOOTING
2. Troubleshooting
2.1 Trouble guide
Troubleshooting for normal malfunction

Troubleshooting Possible Reason of Abnormality How to Deal With

Air conditioner can not start up 4. Improper setting of remote
The compressor starts or
stops frequently
Poor cooling/heating
1. Check power supply circuit;
2. Measure insulation resistance to
1. Power supply failure;
ground to see if there is any
2. Trip of breaker or blow of fuse；
leakage;
3. Power voltage is too low;
3. Check if there is a defective
contact or leak current in the
controller ;
power supply circuit;
5. Remote controller is short of
4. Check and set remote
power.
controller again;
5. Change batteries.
The air inlet and outlet has been
Remove obstacles.
blocked.
1. The outdoor heat exchanger is 1. Clean the heat exchanger of the
dirty, such as condenser; outdoor unit, such as condenser;
2. There are heating devices indoors；2. Remove heating devices;
3. The air tightness is not enough. 3. Keep certain air tightness indoors;
People come in and out too 4. Remove block obstacles;
frequently; 5. Check and try to set temperature
4. Block of outdoor heat exchanger; again.
5. Improper setting of temperature.

During system starting or stopping, a

sound might be heard. However, this It is not abnormal, and the sound will
Sound from deforming parts
is due to thermal deformation of disappear soon.
plastic parts.

1. Drainage pipe is blocked or broken;

1. Change the drainage pipe;
Water leakage 2. Wrap of refrigerant pipe joint is not
2. Re-wrap and make it tight.
closed completely.

Troubleshooting according to fault codes

When the air conditioner failure occurs, the fault code will display on control board, wired controller or
display panel.
How to check fault codes
Indoor Unit
(1) Fault codes indicated by wired controller

Fault code

Error indicator

FIG.1 Fault code displays on wired controller

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2.TROUBLESHOOTING

(2) Fault codes indicated by LED lamps on display panel

Lamp RUN (LED2, Red) and Lamp DEFROST (LED5, Green) flash. Lamp RUN display fault code
is represented by 2- digit number, and lamp DEFROST display fault code is represented by single
digit number (as shown fig. below). For example,fault code 36: LED RUN & defrost flash 3 times
at the same time, and LED DEFROST continue flashing 3 times, reports No. 36 fault.
Display panel

DEFROST FILTER TIME

RUN E M E R G ENCY

2 1
1 2

1 Run indicator (Red)

Indicates the fault code represented by 2-digit number.
2 1 2 Defrost indicator (Green)
Indicates the fault code represented by single digit number.

LED FALSH CONTROL flash 300mS (T1) off 300mS(T2), after 2000mS (T3) fault code repeat displays. (as shown below)

T1 T2 T3

FIG.2 LED flash control

17
2.TROUBLESHOOTING

Outdoor unit
3.0/3.5HP
DC-Inverterunitary (Main control board upside-down)
Fault code displayed by LED lamps on outdoor main control board.
There are 3 LED lamps on control board, LED1, LED2 and LED3.
LED1 indicates fault code represented by 2-digit number, LED2 indicates fault code represented
by single digit number and LED3 indicates outdoor drive control fault.
When LED3 is off, LED1 and LED 2 indicate main control fault code.
When LED3 is on, LED1 and LED 2 indicate drive control fault code.
When LED3 is flickering and LED1, LED 2 are all off, indicate compressor is preheating. Failures
display with 5s interval. It means LED will be off for 5s to report next fault code.
System protection codes display method is the same with main control fault code.
LED lamps will be off when there is no failure, protection or preheating.

For example, outdoor main control fault 32:

For example, outdoor drive fault 32:

18
2.TROUBLESHOOTING
4.0/5.0/6.0/6.5HP
Main control fault display
Fault code will be displayed on digital tube board.

Outdoor Control Board

Digital Tube

Drive fault code display

The lamp of drive board flashing shows failure occurs.

19
2.TROUBLESHOOTING
Drive fault code display
The lamp of drive board flashing shows failure occurs.
How many times the drive failure lamp flick will show the failure code.
Single phase models:

LED1:Drive failure indicator

3-phase models:

LED1,LED3:
Power lamp

LED2: Drive failure indicator

How many times the drive failure lamp flick will show the failure code.

20
2.TROUBLESHOOTING

2.2 Fault codes

The following is the fault code table of outdoor units.
Table 1 Outdoor fault code
Fault
Fault description Possible reasons for abnormality How to deal with Remarks
code
1.Reconnect the outdoor
1.The outdoor ambient temperature ambient temperature sensor;
Outdoor ambient sensor is connected loosely; 2.Replace the outdoor ambient
1 temperature sensor 2.The outdoor ambient temperature temperature sensor
fault sensor fails to work; components;
3.The sampling circuit fails. 3.Replace the outdoor control
board components.
1.Reconnect the outdoor coil
1.The outdoor coil temperature temperature sensor;
Outdoor coil sensor is connected loosely; 2.Replace the outdoor coil
2 temperature sensor 2.The outdoor coil temperature temperature sensor
fault sensor fails to work; components;
3.The sampling circuit fails. 3.Replace the outdoor control
board components.
1. Control board current sampling
1. Replace the electrical control
circuit fails;
board components;
2. The current is over high because
The unit over-current 2. Normal protection；
3 the supply voltage is too low;
turn off fault 3. Replace the compressor；
3. The compressor is blocked;
4. Please see NOTE 3;
4. Overload in cooling mode;
5. Please see NOTE 4
5. Overload in heating mode.
1.EE components fail; 1.Replace the EE components;
2.EE components control circuit 2.Replace the outdoor control
4 EEprom Data error fails; board components;
3.EE components are inserted 3.Reassemble the EE
incorrectly. components.
1.The indoor unit can not blow air 1.Check whether the indoor fan,
normally; indoor fan motor and
2.The room temperature is too low in evaporator work normally;
Cooling freezing cooling mode or the room 2.Normal protection;
protection (the indoor temperature is too high in heating; 3.Clean the filter;
coil temperature is too 3.The filter is dirty; 4.Check the volume control
5 low) or heating 4.The duct resistance is too high, valve, duct length etc.;
overload (indoor coil resulting in low air flow; 5.Set the speed with high speed;
temperature is too 5.The setting fan speed is too low; 6.Reinstall the indoor unit
high) 6.The indoor unit is not installed in referring to the user manual to
accordance with the installation change the distance between
standards, and the air inlet is too the indoor unit and the wall or
close to the air outlet . ceiling.
1.Reconnect the connection
cable referring to the wiring
diagram;
1.The connection cable is connected
2.Reconnect the communication
improperly between the indoor unit
cable;
and outdoor unit;
3.Replace the communication
2.The communication cable is
cable;
The communication connected loosely;
4.Replace the indoor control
fault between the 3.The communication cable fails;
7 board;
indoor unit and 4.The indoor control board fails;
5.Replace the outdoor control
outdoor unit 5.The outdoor control board fails;
board;
6.Communication circuit fuse open;
6.Check the communication
7.The specification of
circuit, adjust the DIP switch
communication cable is incorrect.
and the short-circuit fuse;
7.Choose suitable
communication cable referring
to the user manual.

21
2.TROUBLESHOOTING

Fault
Fault description Possible reasons for abnormality How to deal with Remarks
code
1. Normal protection;
Three-phase power is abnormal; Application of
2. Check the wiring connection
The outdoor wiring is connected three-phase
12 Voltage absent phase referring to the wiring diagram;
improperly; power supply
3. Replace the outdoor control
The outdoor control board fails. models
board.
1. Reconnect the wiring of the
1. The wiring of the overload overload protector;
protector is connected loosely; 2. Replace the overload
2. The overload protector fails; protector;
3. The refrigerant is not enough; 3. Check the welding point of the
Compressor overheat 4. The installation pipe is much unit to confirm whether it is
13
protector device longer than the normal one, but leakage, and then recharge
extra refrigerant is not added; the refrigerant;
5. The expansion valve fails; 4. Add the refrigerant;
6. The outdoor control board fails. 5. Replace expansion valve;
6. Replace the outdoor control
board.
1.The wiring of the high pressure 1. Reconnect the wiring of the
Applied to
protector is connected loosely; high pressure protector;
The high pressure models with
2.The high pressure protector 2. Replace the high pressure
switch operation or high
fails; protector;
14 the unit is turned off pressure
3.The outdoor control board is 3. Replace the outdoor control
for high pressure switch or
abnormal; board;
protection pressure
4. Overload in cooling; 4. Please refer to NOTE 3;
sensor
5. Overload in heating. 5. Please refer to NOTE 4.
1. Reconnect the wiring of the
low pressure switch;
1. The wiring of the low pressure
2. Replace the low pressure
switch is connected loosely; Applied to
switch;
The low pressure 2. The low pressure switch fails; models with
3. Check the welding point to
switch protection or 3. The refrigerant is not enough; low pressure
15 confirm whether the unit leaks,
the unit is turned off 4. The expansion valve fails in switch or
and then add some refrigerant;
for low pressure heating mode; pressure
4. Replace the expansion valve;
protection 5. The outdoor control board is sensor
5. Replace the outdoor control
abnormal.
board.

Overload protection
16 System overload Please refer to NOTE 3.
in cooling mode
1.Reconnect the wiring of the
1.The wiring of the discharge tempe-
discharge temperature sensor;
Discharge rature sensor is connected loosely;
17 temperature sensor 2. Replace the discharge
2. The discharge temperature sensor temperature sensor;
fault fails; 3.Replace the outdoor control
3.The sampling circuit is abnormal. board.
1.The AC voltage>275V or <160V; 1. Normal protection, please
AC voltage is
18 2.The AC voltage of sampling circuit check the supply power;
abnormal
on the driver board is abnormal. 2. Replace the driver board.
1.The wiring of the suction tempe- 1.Reconnect the wiring of the
rature sensor is connected loosely; suction temperature sensor;
Suction temperature 2.The suction temperature sensor 2.Replace the suction
19
sensor fault fails; temperature sensor;
3.The sampling circuit is abnormal. 3.Replace the outdoor control
board.
1. Reconnect the wiring of the
1.The wiring of the defrosting sensor
defrosting sensor;
The defrosting sensor is connected loosely;
22 2. Replace the defrosting sensor;
fault 2.The defrosting sensor fails;
3. Replace the outdoor control
3.The sampling circuit is abnormal.
board.
There are many reasons for this
failure. You can check the driver
board fault LED to further analyze
45 IPM fault the fault code of the drive board and See attached "analysis of the
to learn about what leads to the fault driving board fault".
and how to operate it. Specific
information can be seen in table 5,
table 6.

22
2.TROUBLESHOOTING

Fault
Fault description Possible reasons for abnormality How to deal with Remarks
code
1.The cable between the control 1.Reconnect the cable between
board and the driver board is the control board and the
connected loosely; driver board;
IPM and control board 2.The cable between the control 2.Replace the communication
46
communication fault board and the driver board cable between the control
fails; board and the driver board;
3.The driver board fails； 3.Replace the driver board;
4.The control board fails. 4.Replace the control board.
1.Check the welding point to
1. The refrigerant of the unit is not confirm whether the unit has
enough; leakage point, and then add
2.The refrigerant of the unit is not some refrigerant;
Too high discharge enough due to that the 2.Add some refrigerant referring
47 to the installation user manual;
temperature fault installation pipe is longer;
3.Throttling service fails; 3.Replace the throttling service
4.The outdoor ambient temperature (such as capillary, expansion
is too high. valve);
4.Normal protection.
1.The connecting wiring of the up 1.Reconnect the wiring of the up
DC fan motor is loose; DC fan motor;
2.The cord of the upper DC fan 2.Replace the upper DC fan motor;
The outdoor DC motor fails; 3.Replace the upper DC fan motor;
48 fan motor fault 3.The upper DC fan motor fails; 4.Replace the driver board of the
(upper fan motor) 4.The drive circuit of the upper DC fan motor;
fan motor fails; 5.Check the outdoor fan and ensure
5.The outdoor fan has been the outdoor fan can run normally.
blocked.
1. Reconnect the wiring of the
1.The connecting wiring of the down DC fan motor;
down DC fan motor is loose; 2. Replace the down DC fan
2.The cord of the down DC fan motor;
The outdoor DC motor fails; 3. Replace the down DC fan
49 fan motor fault 3. The down DC fan motor fails; motor;
(down fan motor) 4. The drive circuit of the down DC 4. Replace the driver board of
fan motor fails; the fan motor;
5. The outdoor fan has been 5. Check the outdoor fan and
blocked. ensure the outdoor fan can run
normally.
1. Normal protection;
1.The outdoor ambient temp. is too
high; 2. Check the fan capacitor, and
The unit turn off due to 2.The speed of the out fan motor is replace the fan capacitor if it
the IPM too low if the fan motor is AC fan fails;
91
board over heating motor; 3. Reinstall the outdoor unit
fault 3.The outdoor unit is not installed in referring to the installation
accordance with the standards; user manual;
4.The supply power is too low. 4.Normal protection.
Discharge the refrigerant and
Lacking of The refrigerant of the unit is not
96 charge the refrigerant
refrigerant enough.
referring to the rating label.
1.The connecting wiring of the 4- 1. Reconnect the wiring of the
way valve coil is loose; 4-way valve;
4-way valve
2.The 4-way valve coil fails; 2. Replace the 4-way valve coil;
97 commutation failure
3.The 4-way valve fails; 3. Replace the 4-way valve;
fault
4.The driver board of the 4-way 4.Replace the driver board of the
valve fails. 4-way valve.

23
2.TROUBLESHOOTING
The following is the fault code table of indoor unit.

Table 2 Indoor fault code

Fault
Fault description Possible reasons for abnormality How to deal with Remarks
code
1. Check whether there is
something blocking the
drain hose or the drain
hose is too high;
1. The water level of the drain
2. Check the water pump and
pan exceeds safe level;
replace the water pump
2. The cable of the water level
51 Drainage protection if the water pump fails;
switch is connected loosely;
3. Reconnect the cable of the
3.The water level switch fails;
water level switch referring
4.The control board fails.
to the wiring diagram;
4. Replace the water level
switch;
5. Replace the control board.
Reset the operation mode for the
indoor unit, for with one outdoor
The user sets the conflicting mode
55 Mode conflict fault unit, the user should avoid setting
for more than two indoor units.
the conflicting operation mode
with the indoor units.

1. The indoor unit and the outdoor 1. Reconnect the connection

unit are not connected properly;
2. The communication cable is
connected loosely;
3. The communication cable
Communication between the indoor unit and the
between Indoor outdoor unit is failure or the cable
64 & Outdoor unit between the indoor control board
Fault to terminal fails or the cable
between the outdoor control board
to the terminal fails;
4. The indoor control board fails;
5. The outdoor control board fails.
cable referring to the indoor
and outdoor wiring diagram;
2. Reconnect the
communication cable
referring to the indoor and
outdoor wiring diagram;
3. Replace the communication
cable referring to the indoor
and outdoor wiring diagram;
4. Replace the indoor control
board;
5. Replace the outdoor control
board.

1.Replace the motor wire and

1. The motor wire is loose;
2. The motor connection is open;
Indoor unit zero
71 3. The motor fails;
check fault
4. Control board fails.
5. Indoor fan is baffled.
1. The cable of the indoor fan
motor is connected loosely;
2. The cable of the indoor fan
72 Indoor fan motor fault motor fails;
3. The indoor fan motor fails;
4. The indoor control board fails.
make sure it is connected
well;
2. Replace the motor wire;
3. Change the motor;
4. Change the indoor control
board;
5. Check and eliminate the
fan motor rotation.
1.Reconnect the cable of the
fan motor;
2.Replace the cable of the fan
motor;
3.Replace the fan motor;
4.Replace the indoor control
board;
5.Check the indoor fan and
ensure the indoor fan can
run normally.

1.Indoor EE components fail; 1. Replace the EE components;

2. Replace the indoor control
Indoor EEPROM 2. The control circuit of the EE
board;
73 Data components fails;
3. Reassemble the EE
1 fault 3. The EE components have been
components of the indoor
inserted in opposite direction.
control board.

24
2.TROUBLESHOOTING

Fault
Fault description Possible reasons f or abnormality How to deal with Remarks
code

Indoor EEPROM EE in MCU is fails, the unit

74 Data 2 fault can run, but the function user Replace EE data in MCU.
has set is ineffective.
1. The cable of the room 1. Reconnect the cable of the
temperature sensor is connected room temperature sensor;
Indoor ambient
loosely; 2. Replace the room temperature
81 Temperature
2. The room temperature sensor sensor;
Sensor Fault
fails; 3. Replace the indoor control
3. The sampling circuit is abnormal. board.
1. Reconnect the cable of the
1.The cable of the coil temperature coil temperature sensor of the
sensor of the evaporator fails; evaporator;
Evaporator Middle
2.The coil temperature sensor of 2. Replace the coil
83 Temperature
the evaporator fails; temperature sensor of the
Sensor Fault
3.The sampling circuit is abnormal. evaporator;
3. Replace the indoor
control board.
1. The wired controller and the
1.Reconnect the wiring between
indoor control board are
the wired controller to the
connected loosely;
indoor control board;
Communication 2. The sequence of the wiring
2. Replace the wiring between
between main between the wired controller
the wired controller to the
control board & to the indoor control board is
FE indoor control board;
Wired controller wrong;
(254) 3. Replace the wiring between
Fault (display on 3. The wiring between the
the wired controller to the
wired controller) wired controller to the indoor
indoor control board;
control board fails;
4. Replace the wired controller;
4. The wired controller fails;
5. Replace the indoor control
5. The indoor control board
board.
is abnormal.

1.The wiring between the display 1. Reconnect the wiring

board to the indoor control
board is connected loosely;
Communication 2.The sequence of the wiring
between main between the display board to the
control board indoor control board is wrong;
ER
& display board 3.The wiring between the display
Fault (displays on board to the indoor control
display board) board fails;
4.The display board fails;
5.The indoor control board fails.
between the display board
to the indoor control board;
2. Replace the wiring between
the display board to the
indoor control board;
3. Replace the wiring between
the display board to the
indoor control board;
4. Replace the display board;
5. Replace the indoor control
board.

25
2.TROUBLESHOOTING

NOTE 1:
If the indoor unit can not start or the indoor unit stops itself after 30s, at the same time the unit
does not display the fault code, please check the fire and the socket of the control board.
NOTE 2:
If the indoor unit displays the 75,76,77,78 fault code after you turn on the unit, please check the
TEST seat of the indoor control board or the TEST detection circuit to see whether short circuit
occurs.
NOTE 3: Overload in cooling mode

Overload in cooling mode

sr. The root cause Corrective measure
Discharge the refrigerant, and recharge
1 The refrigerant is excessive.
the refrigerant referring to the rating label.
2 The outdoor ambient temperature is too high. Please use it within allowable temperature range.
Short-circuit occurs in the air outlet and air inlet of Adjust the installation of the outdoor unit
3
the outdoor unit. referring to the user manual.
The outdoor heat exchanger is dirty, such Clean the heat exchanger of the outdoor unit,
4
as condenser. such as condenser.
5 The speed of the outdoor fan motor is too low. Check the outdoor fan motor and fan capacitor.
The outdoor fan is broken or the outdoor fan
6 Check the outdoor fan.
is blocked.
7 The air inlet and outlet has been blocked. Remove the obstructions.

8 The expansion valve or the capillary fails. Replace the expansion valve or the capillary.

NOTE 4: Over load in heating mode

Overload in heating mode
sr. The root cause Corrective measure
Discharge the refrigerant, and recharge
1 The refrigerant is excessive.
the refrigerant referring to the rating label.
2 The indoor ambient temperature is too high. Please use it within allowable temperature range.
Short-circuit occurs in the air outlet and air Adjust the installation of the indoor unit referring
3
inlet of the indoor unit. to the user manual.
4 The indoor filter is dirty. Clean the indoor filter.
5 The speed of the indoor fan motor is too low. Check the indoor fan motor and fan capacitor.
The indoor fan is broken or the outdoor fan
6 Check the indoor fan.
is blocked.
7 The air inlet and outlet has been blocked. Remove the obstructions.
8 The expansion valve or the capillary fails. Replace the expansion valve or the capillary.

26
2.TROUBLESHOOTING

Table 3 Drive fault code (3.0/3.5HP)

Fault
Fault description Possible reasons for abnormality How to deal with
code
1 Inverter DC voltage overload fault 1. Power supply input is too high
1. Check power supply;
2 Inverter DC low voltage fault or too low;
2. Change driver board.
3 Inverter AC current overload fault 2. Driver board fault.
4 Out-of-step detection
Loss phase detection fault (speed 1. Check compressor wire
5 1. Compressor phase lost;
pulsation) 2. Bad driver board components; connection;
Loss phase detection fault (current 3. The compressor insulation fault. 2. Change driver board;
6 3. Change compressor.
imbalance)
7 Inverter IPM fault (edge) 1. System overload or current
8 Inverter IPM fault (level) overload; 1. Check the system;
2. Driver board fault; 2. Change driver board;
9 PFC_IPM IPM fault (edge)
3. Compressor oil shortage, 3. Change the compressor;
10 PFC_IPM IPM fault (level) serious wear of crankshaft; 4. Change the compressor.
4. The compressor insulation fault.
1. The power supply is not stable; 1. Check the power supply;
11 PFC power detection of failure 2. Instantaneous power cut; 2. No need to deal with;
3. Driver board failure. 3. Change the driver board.
1. System overload, current is
1.Check the system;
PFC overload current detection of too high;
12 2.Change the driver board;
failure 2. Driver board fails; 3.Change the PFC.
3. PFC fails.
13 DC voltage detected abnormal 1. Input voltage is too high or too
1. Check the power supply;
PFC LOW voltage detected low;
14 2. Change the driver board.
failure 2. Driver board fails.
AD offset abnormal detected
15
failure
16 Inverter PWM logic set fault
17 Inverter PWM initialization failure
18 PFC_PWM logic set fault Driver board fails. Change the driver board.
19 PFC_PWM initialization fault
20 Temperature is abnormal
Shunt resistance unbalance
21
adjustment fault
1. Communication wire connection
1. Check the wiring;
is not proper;
22 Communication failure 2. Change the driver board;
2. Driver board fails;
3. Change the control board.
3. Control board fails.
23 Motor parameters setting of failure Initialization is abnormal. Reset the power supply.
25 EE data is abnormal Driver board EEPROM is abnormal. Change EEPROM;
1.
2. Change driver board.
1.Check power supply, to provide
1. Power input changes suddenly;
26 DC voltage mutation error stable power supply;
2. Driver board fails.
2.Change the driver board.
1. System overload, phase current 1. Check if the system is normal;
27 D axis current control error is too high; 2. Check if the stop valve is open;
2. Driver board fails. 3. Change the driver board.
1. System overload, phase current 1. Check if the system is normal;
28 Q axis current control error is too high; 2. Check if the stop valve is open;
2. Driver board fails. 3. Change the driver board.
1. System overload suddenly;
1. Check if the system is normal;
Saturation error of D axis current 2. Compressor parameter is
29 2. Check if the stop valve is open;
control integral not suitable;
3. Change the driver board.
3. Driver board fails.
1. System overload suddenly;
1. Check if the system is normal;
Saturation error of Q axis current 2. Compressor parameter is
30 2. Check if the stop valve is open;
control integral not suitable;
3. Change the driver board.
3. Driver board fails.

27
2. TROUBLESHOOTING

Table 4 Drive Fault Code (4.0/5.0/6.0/6.5HP)

Fault
Fault description Possible reasons for abnormality How to deal with
code
1. Compressor wire is not connected 1. Check compressor wire;
properly; 2. Change driver board;
Q axis current 2. Bad driver board components; 3. Turn on the machine after the
1 detection, failure in 3. Compressor start load is too large; pressure is balanced again;
drive control 4. Compressor demagnetization; 4. Change Compressor;
5. Compress or oil shortage serious 5. Change the Compressor;
wear of crankshaft;
6. The compressor insulation fails. 6. Change the Compressor.
1.Compressor voltage default phase; 1.Check compressor wire connection;
Phase current detection,
2 2.Bad driver board components; 2.Change the driver board;
failure in drive control
3.The compressor insulation fault. 3. Change the Compressor.
Initialization, phase
3 Bad driver board components. Change driver board .
current imbalance
1.Bad driver board components; 1.Change driver board;
Speed estimation,
4 2.Compressor shaft clamping; 2.Change the Compressor;
failure in drive control
3.The compressor insulation fails. 3.Change the Compressor.
1. System overload or current
overload; 1.Check the air-conditioner system;
2. Driver board fails; 2.Change the driver board;
5 IPM FO output fault
3. Compressor oil shortage,serious 3.Change the compressor;
wear of crankshaft; 4. Change the compressor.
4. The compressor insulation fault.
1.Communication wire is not connected
Communication 1. Check compressor wire connection;
well;
6 between driver board 2. Change the driver board;
2. Driver board fault;
and control board fault 3. Change the control board.
3. Control board fault.
1. Supply voltage input is too high or
AC voltage,overload 1.Check power supply;
7 too low;
voltage 2.Change the driver board.
2. Driver board fails.
DC voltage,overload 1. Supply voltage input is too high ; 1. Check power supply;
8
voltage 2. Driver board fault. 2. Change the driver board;
9 AC voltage imbalance Driver board fails. Change the driver board.
The PFC current
detection circuit fault
10 Bad driver board components Change the driver board.
before compressor is
ON
1.Power supply abnormal, power
AC voltage supply in 1. Check the system;
11 frequency out of range;
outrange 2. Change the driver board.
2.Driver board fails.
Products of
1.System overload, current is too large; 1. Check the system;
single-phase PFC
2. Driver board fault; 2. Change the driver board;
over-current, FO
3. PFC fault. 3. Change PFC.
output low level
12 1. System overload, current is too large;
1. Check the system;
Inverter over current 2. Driver board fault;
2. Change the driver board;
(3-phase power supply 3. Compressor oil shortage, serious
3. Change the compressor;
air conditioners) wear of crankshaft;
4. Change the compressor.
4. The compressor insulation fault.
1. System overload, current is too large;
1. Check the system;
2. Driver board fault;
2. Change the driver board;
13 Inverter over current 3. Compressor oil shortage,serious
3. Change the compressor;
wear of crankshaft;
4. Change the compressor.
4. The compressor insulation fault.
PFC over 1. System overload, current is too large; 1. Check the system;
current(single-phase 2. Driver board fault; 2. Change the driver board;
air-conditioner) 3. PFC fault. 3. Change PFC.
Phase imbalance or
1.3-Phase voltage imbalance; 1, Check the power supply;
14 phase lacks or the
2.The 3-phase power supply phase 2. Check the power supply;
instantaneous power
is lost; 3. Check the power supply wiring
failure (only for
3. Power supply wiring is wrong; connection;
3-phase power supply
4. Driver board fault. 4.Change the driver board.
air conditioners)
1.The power supply is not stable ; 1. Check the power supply;
The instantaneous
15 2.The instantaneous power failure ; 2. Not fault;
power off detection
3.Driver board fault; 3. Change the driver board.

28
2.TROUBLESHOOTING

Fault
Fault description Possible reasons for abnormality How to deal with
code
1. Voltage input is too low; 1. Check the power supply;
16 Low DC voltage 200V
2. Drive board fault. 2. Change the driver board;
Driver board read EE 1. EEPROM has no data or data error; 1. Change EEPROM component;
18
data error 2. EEPROM circuit fault. 2. Change the driver board.
PFC chip receive data
19 Abnormal communication loop. Change the drive board.
fault
PFC soft start is
20 Abnormal PFC drive loop. Change the drive board.
abnormal
The compressor drive
21 chip could not receive Communication loop fault. Change the drive board.
data from PFC chip.

29
3. CHECKING COMPONENTS

3. Checking components
3.1 Check refrigerant system
TEST SYSTEM FLOW
Conditions: ① Compressor is running.
② The air condition should be installed in good ventilation.
Tool: Pressure Gauge
Technique: ① see ② feel ③ test
See ----- Tube defrost.
Feel ----- The difference between tube’s temperature.
Test ----- Test pressure.

30
3. CHECKING COMPONENTS
Test system flow
Cooling mode

NO

Test system pressure.

Is the low pressure The pressure on the
normal at service high side.
part ?

Recharge refrigerant
after air purging with
The pressure on the If the pressure is
the vacuum
low side. NO close to static
pump. Is the low
pressure?
pressure normal
over again?
yes
The system needs yes
refrigerant.The 4-way valve collude or
service people must compressor exhaust very
add refrigerant. Does Air remains at the ebb.
the low pressure refrigerant system.
rise ? yes

NO
Recharge
refrigerant .
The refrigerant system is
blocked. Please check
the Capillary Tube （or NO
electronic
expansion valve) Is
it blocked?

yes

Unsolder the capillary tube

ASS'Y(or electronic expansion Check check valve and 4-
valve).The capillary tube1 is blown way valve.
by N2 .

Heating mode

Test system
pressure. Is the high The pressure on the
pressure normal at high side.
service part ?

NO
Recharge refrigerant
after air purging with Remove the back
The pressure on the panel."see"the
the vacuum
low side. capillary tube1 and
pump. Is the high
pressure normal over capillary tube2.Is it
again? defrosting?

yes yes
NO
The system needs
refrigerant. The service
people must add The capillary tube is
refrigerant . Does the Air remains at the blocked.Unsolder the
refrigerant system. NO
high pressure rise in capillary tube ASS'Y. The
heating mode? capillary tube1 and
yes
capillary tube2 is blown by
N 2.
NO

Recharge refrigerant

If the pressure is close Check heat exchanger and

to static pressure? 4-way valve.

yes

4-way valve collude or

compressor exhaust every
ebb.

31
3. CHECKING COMPONENTS
3.2 Check parts unit
1. Indoor unit fan motor
Ducted motor model (DC motor)
3.0HP: SIC-68CVL-F160-2
3.5/4.0HP: SIC-101CW-F1210-1
5.0/6.0/6.5HP: SIC-101CW-F1250-4

Cassette motor model(DC motor)

3.0/3.5/4.0HP: EHDS50AQH
5.0/6.0/6.5HP:SIC-72FW-D8124-2B

Floor Ceiling model (DC motor)

3.0HP: SIC-70CW-F1100-6
3.5/4.0HP: SIC-70CW-F1140-3
5.0/6.0/6.5HP: SIC-101CW-F1181-2

Test in resistance.
TOOL: Multimeter.
Test the resistance of the main winding. The indoor fan motor fails if the resistance of main
winding is 0(short circuit)or∞（open circuit).
Test in voltage
TOOL: Multimeter.
Insert screwdriver to rotate indoor fan motor slowly for 1 revolution or over,
and measure voltage “YELLOW” and “GND” on motor. The voltage repeat 0V DC and 5V DC.
NOTES:
Please don’t hold motor by lead wires.
Please don’t plug IN/OUT the motor connector while power ON.
Please don’t drop hurl or dump motor against hard material. Malfunction may not be
observed at early stage after such shock. But it may be found later, this type of mishandling
void our warranty.

32
3. CHECKING COMPONENTS

2. Outdoor unit fan motor

DC motor
3.0/3.5HP: SIC-61FW-F161-1
4.0HP:SIC-71FW-D8121-1
5.0HP SIC-81FW-F1138-1
6.0/6.5HP: SIC-71FW-D8121-1+ SIC-71FW-D8121-2

3. Compressor
COMPRESSOR EXAMINE AND REPAIR
3.0/3.5HP: KTM240D57UMT
6.0HP: KTF400D64UMT

DC Inverter
Power &
Controller

Compressor

4.0/5.0HP: KTF310D43UMT
6.5HP: KTQ420D1UMU

Thermal Sensor

DC Inverter
Power &
Controller

Compressor

33
3. CHECKING COMPONENTS

Test in resistance.
TOOL: Multi-meter.
Test the resistance of the winding. The compressor fails if the resistance of winding is 0
(short circuit)or∞(open circuit).
Familiar error:
1) Compressor motor lock.
2) Discharge pressure value approaches static pressure value.
3) Compressor motor winding abnormality.

NOTES：
1) Don’t put a compressor on its side or turn over.
2) Please assembly the compressor in your air conditioner rapidly after removing the plugs.
Don’t place the comp. In air for a long time.
3) Avoid compressor running in reverse caused by connecting electrical wire incorrectly.
4) Warning! In case AC voltage is impressed to compressor, the compressor performance will
decrease because of its rotor magnetic force decreasing.

Test in resistance.
TOOL: Multimeter.
Test the resistance of the winding. The compressor fails if the resistance of winding is
0 (short circuit) or∞（open circuit）
Familiar error:
1）Compressor motor lock.
2）Discharge pressure value approaches static pressure value .
3）Compressor motor winding abnormality.
NOTES：
1) Don’t put a compressor on its side or turn over.
2) Please assembly the compressor in your air conditioner rapidly after removing the plugs.
Don’t place the compressor in air for a long time.
3) Avoid compressor running in reverse caused by connecting electrical wire incorrectly.
4) Warning! In case AC voltage is impressed to compressor, the compressor performance will
decrease because of its rotor magnetic force decreasing.

34
3. CHECKING COMPONENTS

4. INDUCTANCE
Familiar error:
1）Sound abnormality
2）Insulation resistance disqualification.
5. STEP MOTOR
5

4 2
Test in resistance.
TOOL: Multimeter.
Test the resistance of winding. The stepper motor fails if the resistance of winding is 0
(short circuit) or ∞（open circuit）.

6. FUSE
Checking continuity of fuse on PCB ASS’Y.
Remove the PCB ASS’Y from the electrical component box. Then pull out the fuse from the PCB
ASS’Y (Fig.1)

Fuse

PCB Ass'Y

Fig.1
Check for continuity by a multimeter as shown in Fig.2.

Fuse

Fig.2

35
4. DISASSEMBLY AND ASSEMBLY FOR COMPRESSOR AND MOTOR

4. Disassembly and assembly for compressor and motor

The special tools for compressor & motor disassembly and assembly：
Tool
Hexagon Screwdriver
1

Hexagon Socket
2

Outdoor unit
3.0HP/3.5HP
Important: Before disassembly and assembly, make sure that the power to the system has been
disconnected and verified as voltage free.
Step Illustration Handling Instruction

1. Remove the top cover, handle

and valve cover;
1. Remove external casing
2. Remove the outer case and
right side plate.

1. Remove the blade nut and

then remove the blade;
2. Remove motor
2. Remove the motor from
motor supporter.

1. Reclaim the refrigerant from

the entire system；
3. Remove compressor 2. Unsolder the 4-way valve
piping assy from compressor;
3. Remove the compressor
mounting bolts;
4. Carefully remove the
compressor from chassis.

Assemble the unit in the

4. Assemble unit
reverse order of disassembly.

36
4. DISASSEMBLY AND ASSEMBLY FOR COMPRESSOR AND MOTOR

4.0HP/5.0HP
Important: Before disassembly and assembly, make sure that the power to the system has
been disconnected and verified as voltage free.
Step Illustration Handling Instruction

1. Remove the top cover, handle

1. Remove and valve cover;
external casing 2. Remove the outer case and right
side plate.

1. Remove the blade nut and then

2. Remove motor remove the blade;
2. Remove the motor from motor
supporter.

1. Reclaim the refrigerant from the

entire system;
2. Unsolder the 4-way valve piping
3. Remove assy from compressor;
compressor 3. Remove the compressor
mounting bolts;
Carefully remove the compressor
from chassis.

Assemble the unit in the reverse

4. Assemble unit
order of disassembly.

37
4. DISASSEMBLY AND ASSEMBLY FOR COMPRESSOR AND MOTOR

6.0HP/6.5HP
Important: Before disassembly and assembly, make sure that the power to the system has been
disconnected and verified as voltage free.
Step Illustration Handling Instruction

1. Remove the top cover,

1. Remove external handle and valve cover;
casing 2. Remove the outer case and
right side plate.

1. Remove the blade nut and

then remove the blade;
2. Remove motor 2. Remove the motor from
motor supporter.

1. Reclaim the refrigerant

from the entire system;
3. Remove gas liquid 2. Unsolder the 4-way valve
piping assy from gas liquid
separator
separator;
3. Remove the gas liquid
separator.

1. Reclaim the refrigerant from

the entire system;
2. Unsolder the 4-way valve
piping assy from compressor;
4. Remove compressor 3. Remove the compressor
mounting bolts by using
hexagon socket;
4. Carefully remove the
compressor from chassis.

Assemble the unit in the

5. Assemble unit reverse order of
disassembly.

38
4. DISASSEMBLY AND ASSEMBLY FOR COMPRESSOR AND MOTOR
Ducted type
3.0HP
Removal and Assembly of Fan Motor
Important: Before removing the fan, make sure the power is off.
Step Illustration Handling instruction

Use screwdriver to remove the electric

1. Unplug the motor
box cover and unplug the motor cables
cables
in electric box.

Loosen and take out the screws fixing

2. Remove the base
the base board, then remove the base
board
board.

3. Remove the screws on Remove the screws on fan

fan sub-assembly. sub-assembly.

4. Removing the fan cage Rotate the fan cage housing toward
enclosure supply opening and remove.

Use a hex wrench to loosen the screws

holding the fan cage to the motor shaft,
5. Loosen the fan,
and the screws holding the crosshead
crosshead and motor.
to the motor shaft. Remove outer
housing holding motor in place.

Remove the motor from the support

bracket. Then remove the fan cages
from the motor shafts. Remove the
6. Replace the motor
motor from the air inlet and replace with
new motor. Be sure to tighten the cages
onto the motor shafts.

Reassemble the unit in the reverse

7. Reassembly of the unit
order of disassembly and test operation.

39
4. DISASSEMBLY AND ASSEMBLY FOR COMPRESSOR AND MOTOR

3.5HP/4.0HP
Removal and Assembly of Fan Motor
Important: Before removing the fan, make sure the power is off.
Step Illustration Handling instruction

Use screwdriver to remove the electric

1. Unplug the motor
box cover and unplug the motor
cables. cables in electric box.

Loosen and take out the screws

2. Remove the base
fixing the base board, then remove
board. the base board.

3. Remove the screws Remove the screws on fan sub-

on fan sub-assembly assembly. Rotate the fan cage
and fan cage enclosure. housing toward supply opening
and remove it.

4. Loosen the hook

parts and put the motor Loosen the hook parts. Then put the
with fan sub-assembly motor with fan sub-assembly on the
on the ground. ground.

Use a hex wrench to loosen the

5. Loosen the fan and screws holding the fan cage to the
motor shaft. Replace with new motor.
motor, then replace the
Be sure to tighten the cages onto the
motor.
motor shafts.

Reassemble the unit in the

7. Reassembly of the
reverse order of disassembly and
unit. test operation.

40
4. DISASSEMBLY AND ASSEMBLY FOR COMPRESSOR AND MOTOR
5.0HP/6.0HP/6.5HP

Removal and Assembly of Fan Motor

Important: Before removing the fan, make sure the power is off.
Step Illustration Handling instruction

Use screwdriver to remove the

1. Unplug the motor electric box cover and unplug the
cables. motor cables in electric box.

Use a offset spanner to loosen the

2. Loosen the fan screws holding the fan cage to the
and motor. motor shaft. Remove outer housing
holding motor in place.

3. Remove the Use screwdriver to remove the

diversion circle and diversion circle and support
support bracket. bracket.

Remove the fan cage from the

motor shaft. Remove the motor from
4. Replace the motor. the air inlet and replace with new
motor. Be sure to tighten the cages
onto the motor shafts.

Reassemble the unit in the

5. Reassembly of the reverse order of disassembly and
unit. test operation.

41
4. DISASSEMBLY AND ASSEMBLY FOR COMPRESSOR AND MOTOR
Cassette type
Removal and Assembly of Fan Motor
Important: Before removing the fan, make sure the power is off.
Step Illustration Handling instruction

1. Loosen the screws holding the Use screwdriver to loosen the

electric box cover and electric Electric box.
box.

2. Loosen the screws Use screwdriver to loosen the

holding condensate pan screws holding the drain pan in
and remove the condensate place.
pan.

3. Loosen the bolts holding the Use a wrench or socket to

fan blades in place and carefully remove the fan blade
remove the fan blade. bolts.

4. Loosen the screws holding the Use screwdriver to loosen the

motor in place and remove the screws holding the motor.
motor and replace it.

42
4. DISASSEMBLY AND ASSEMBLY FOR COMPRESSOR AND MOTOR

Floor ceiling type

Removal of the motor

Step Illustration Handling instruction

Slide open the 4 decorative covers,

loosen and take out the 4 screws, then
open the down front panel assembly.

1. Disassembly
of the down
front panel
assembly

Loosen and take out the 4 screws fixing

the hinge, then remove the down front
panel assembly.

2. Disassembly
of the Loosen and take out the 2 screws fixing
mounting the mounting plate, then remove it.
plate

3. Disassembly
Loosen and take out the 3 screws fixing
of the electric
the electric box, then take it.
box

43
4. DISASSEMBLY AND ASSEMBLY FOR COMPRESSOR AND MOTOR

Removal of the motor

Step Illustration Handling instruction

4. Disassembly
Remove the 2 screws fixing the motor
of the motor
shaft and fan blade by allen screwdriver.
shaft

Remove the fasteners between the up

shell and the below shell;
5. Disassembly Take out of the motor and centrifugal fan
of the motor blade;
(3.0HP) Remove the 2 screws fixing the centrifugal
fan blade and get the motor.

Remove the fasteners between the up

shell and the below shell on both sides of
the motor;
Remove the 2 screws fixing the
5. Disassembly
crosshead and take it away from the
of the motor
motor;
(3.5/4.0HP)
Take out of the motor and centrifugal fan
blade;
Remove the 2 screws fixing the
centrifugal fan blade and get the motor.

44
4. DISASSEMBLY AND ASSEMBLY FOR COMPRESSOR AND MOTOR

Removal of the motor

Step Illustration Handling instruction

Take out of the motor and centrifugal

5. Disassembly
fan blade;
of the motor
Remove the 2 screws fixing the
(3.5/4.0HP)
centrifugal fan blade and get the motor.

Remove the fasteners between the up

shell and the below shell on both sides of
the motor;
5. Disassembly Remove the 2 screws fixing the
of the motor crosshead and take it away from the
(5.0/6.0/6.5HP) motor;
Take out of the motor.

Attention: The arrangement of the wire of motor

Illustration Handling instruction

Yellow line: The wire of motor.

Dotted yellow line: The wire is under
the fan shell.
Blue helix: Wire strap
During assembling, the wire of motor
should be in tension and tied by the
wire strap securely. Make sure the
upper part of wire is parallel to the
bottom as illustration. The distance
between the wire and the cover of the
electrical box should be 20mm. Make
sure the electrical box does not press
the wire.

45
5. CONTORL LOGIC DESCRIPTION

5. Control logic description

5.1 Fan only mode
(1) Outdoor fan and compressor stop.
(2) Temperature setting function is disabled, and no set temperature is displayed.
(3) Indoor fan can be set to high/medium/low, but can not be set to auto.

5.2 Cooling mode

Indoor fan running rules:
In cooling mode, indoor fan runs all the time and the speed can be selected as high,
(medium), low and auto.
The auto fan:
T1 is indoor room temperature. Ts is set temperature.

High

Medium

Low

0 2 4 T1-Ts

Inverter outdoor unit：

Compressor and outdoor fan running rules:
Once the compressor starts up, it will follow the below rules:
When indoor room temp.T1 is lower than Ts, the compressor and outdoor fan will shut off.
When T1 is higher than Ts+1, the compressor and outdoor fan will start up.

Ts-1

Outdoor fan running rules:

Once the outdoor fan starts up, it will follow the below rules:
Single outdoor fan: First, it will run in an invariable speed for a short time; Then it will regulate
the speed by the outdoor-coil temperature.
Double outdoor fan: If it has two outdoor fans, the upper fan regulates the speed by the
rules, and the downer fan speed lower than the upper fan speed for 30rpm~60rpm.

46
5. CONTORL LOGIC DESCRIPTION

5.3 Heating mode

Indoor fan running rules:
In several minutes after the heating mode is started, the fan of the indoor unit will not run until
the heat exchanger of the indoor unit reaches a high enough temperature. That is because
cold air prevention system is operating. After several minutes, the speed can be selected as
high, (medium), low and auto.
The auto fan:
T1 is indoor room temperature. Ts is setting temperature.

High

Medium

Low

0 2 4 Ts-T1

DC-Inverter outdoor unit：

Outdoor fan running rules:
Once the outdoor fan start up, it will follow the below rules:
Single outdoor fan: First, it will run in an invariable speed for a short time; Then it will regulate
the speed by the indoor-coil temperature.
Double outdoor fan: If it has two outdoor fans, the upper fan regulates the speed by the rules,
and the downer fan speed is lower than the upper fan speed for 30rpm~60rpm.

47
5. CONTORL LOGIC DESCRIPTION

5.4 Auto mode

This mode can be chosen with remote controller and the set temperature can be changed
between 16~30℃.
In auto mode, the machine will choose cooling, heating or fan-only mode according to ΔT (ΔT
=T1-Ts).

ΔT=T1-Ts Running mode

ΔT > 3℃ Cooling

-3℃ ≤ ΔT ≤ 3℃ Fan-only

ΔT ＜-3℃ Heating

Indoor fan will run at auto fan of the relevant mode. The louver operates the same as in relevant
mode. If the compressor keeps stopping for 10 minutes or the set temperature is modified, the
machine will choose mode according to ΔT again.

5.5 Evaporator low-temperature protection

DC-Inverter
AC will enter T2 protection if any of the following condition is satisfied.
Condition:
T2

On
TE6

TE5

Off

Cooling mode: When the indoor coil temp. T2 keeps lower than TE5 for 120
seconds, the compressor and outdoor fan will shut off. When T2 is higher than TE6, the
compressor and outdoor fan will restart up.

48
5. CONTORL LOGIC DESCRIPTION

5.6 Condenser high-temperature protection

DC-Inverter outdoor unit
AC will enter T3 protection if any of the following conditions is satisfied.

T3 Off

TE10

TE11
On

Condition1:
Cooling mode: When the outdoor coil temp. T3 keeps higher than T2 for 10 seconds, the
compressor and outdoor fan will shut off. When T3 is lower than T1, the compressor
and outdoor fan will restart up.

Condition2:
Heating mode: When the indoor coil temp. T3 keeps higher than T2 for 10 seconds, the
compressor and outdoor fan will shut off. When T3 is lower than T1, the
compressor and outdoor fan will restart up.

59
Correct Disposal of this product
This marking indicates that this product should not be disposed with other household wastes throughout the EU.To prevent
possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the
sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact
the retailer where the product was purchased. They can take this product for environmental safe recycling.

Specifications in this document are subject to change without notice, in order that Hitachi-Johnson Controls Air Conditioning, Inc. may
bring the latest innovations to their customers.

Hitachi-Johnson Controls Air Conditioning, Inc.

© 2019 Hitachi- Johnson Controls Air Conditioning, Inc.