SUM: Overview on various

downtime optimization approaches

September 2022

Public
Knowledge Transfer for SAP User Groups - SAP CLM Webcast Series (extract)
https://webinars.sap.com/sap-user-groups-k4u/en/upcoming

Extract of session list from Cloud & Lifecycle Management (CLM) in 2022 – dates subject to change
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Software Update Manager (SUM)
The box with several approaches to reduce the downtime
What was the name
of that SUM
z-feature again?

ZDO

nZDMNZDT

Downtime-optimized Conversion
Downtime-optimized DMO

Don’t judge by the name: you must know where to look for details …
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 Overview in the SAP
Downtime-optimization approaches for maintenance activities Support Portal

Approach Abbreviation Scenario Availability* SAP Note

near-Zero Downtime Update/Upgrade, Unrestricted
nZDM (ABAP) 1678565
Maintenance (ABAP) ** System Conversion available

Zero Downtime Option for SAP Available for

ZDO Update/Upgrade 2707731
S/4HANA educated experts

downtime-optimized Database downtime-optimized Migration to Unrestricted

2442926
Migration Option DMO SAP HANA database available

downtime-optimized Conversion to Available for See

Conversion SAP S/4HANA educated experts SAP Support Portal page

near-Zero Downtime Unrestricted

nZDM Java Update/Upgrade 2638261
Maintenance (JAVA) available

Near-Zero Downtime
NZDT several Service-based 693168
Technology

** This is different to nZDM for SAP HANA database * This is the current state of planning and may be changed by SAP at any time.
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 SUM and the analogy to the house
Renovate, Refurbish, Move, …

Scenario Technical background Analogy

Update Apply SPS/FPS or EHPs Paint the walls
Upgrade New major release (e.g. SAP S/4HANA 2020 to 2021) Renovate the rooms
Database Migration Move system to new database (e.g. with DMO) Move to a similar flat
System Conversion Convert SAP ECC to SAP S/4HANA (may include migration) Move from a flat to a house

Change Technical background Analogy

Structural Existing field of a table gets new structure, Change the bedroom to a kitchen
conversion field content has to be adapted and converted
Data Conversion Move table content from old to new tables of SAP With the move to a house, number and size
S/4HANA data model of rooms change
Table Import Customizing tables get new content from SAP Landlord provides new kitchen furniture
Application-defined Along with an update or upgrade, data has to be adapted Refurbish existing furniture
procedures by AIMs, XPRAs, XCLAs, or SDMIs to be functional with
the new software version
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 OK, but how can
SUM approaches … by Scenario you group those
approaches?

SAP Business Suite

System conversion

Downtime-optimized conversion
SAP ERP
Downtime-optimized DMO
ANYDB

NZDT*

Database migration

Downtime-optimized DMO System conversion

Downtime-optimized
SAP ERP conversion

nZDM

NZDT*
Update, upgrade
** NZDT is service-based nZDM and ZDO
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Which part is (partially) moved from downtime to uptime processing

SUM uptime processing SUM downtime processing

nZDM: near Zero Downtime Maintenance Table import & conversion (DDL)

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near-Zero Downtime Maintenance for ABAP
Reducing the technical downtime for update and upgrades of ABAP-based solutions

Maintenance events like applying updates or upgrades of ABAP-based solutions causes a technical downtime.

near-Zero Downtime Maintenance moves time consuming upgrade activities like the import of new table content and table
conversions partly into uptime. The Record & Replay framework ensures the consistency of business transactions.

Uptime Downtime

Shadow
Operation
Extended Shadow
Operations

▪ More information
− SAP Note 1678564 - Restrictions, Database-specific Settings, and Troubleshooting of nZDM for SUM
− SAP Note 1678565 - Prerequisites and restrictions of nZDM (near-Zero Downtime Maintenance)

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Which part is (partially) moved from downtime to uptime processing

SUM uptime processing SUM downtime processing

nZDM: near Zero Downtime Maintenance Table import & conversion (DDL)

ZDO: Zero Downtime Option All downtime phases of update/upgrade

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Zero Downtime Option of SUM for SAP S/4HANA
Maintenance procedure without technical downtime
CUSTOMER SITUATION
▪ Perform maintenance events like updates, upgrades, and customer releases of SAP S/4HANA without technical downtime.

THE ZERO DOWNTIME SOLUTION APPROACH

RELEASE 1 MAINTENANCE RELEASE 2

RELEASE 1 (BRIDGE)

AVAILABILITY
EXAMPLE:
▪ From SAP S/4HANA 2020,
ZDO is generally available
– For details, see SAP Note 2707731.
– SAP Support Portal Page

2020 SPS 00 + 2021 SPS 00 +

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Which part is (partially) moved from downtime to uptime processing

SUM uptime processing SUM downtime processing

nZDM: near Zero Downtime Maintenance Table import & conversion (DDL)

ZDO: Zero Downtime Option All downtime phases of update/upgrade

Downtime-optimized DMO (Uptime Migration) Migration of large tables

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Downtime-optimized DMO
Reducing the technical downtime: uptime migration of selected large application tables

Technical downtime of a migration scenario with DMO of Software Update Manager (SUM) scales with database size
▪ Downtime-optimized DMO approach moves migration of selected large application tables to uptime
▪ A delta replay mechanism ensures that any uptime changes (by end users) are considered

▪ More information
− SAP Note 2547309 for Prerequisites and Restrictions
− Blog in SAP Community https://blogs.sap.com/?p=113050
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Which part is (partially) moved from downtime to uptime processing

SUM uptime processing SUM downtime processing

nZDM: near Zero Downtime Maintenance Table import & conversion (DDL)

ZDO: Zero Downtime Option All downtime phases of update/upgrade

Downtime-optimized DMO (Uptime Migration) Migration of large tables

Downtime-optimized Conversion (Migration &) Data Conversion

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Downtime-optimized Conversion
Reducing the technical downtime: migration and data conversion partially moved to uptime

Technical downtime of a System Conversion to SAP S/4HANA is dominated by migration and data conversion

Downtime-optimized Conversion approach of Software Update Manager (SUM) moves parts to uptime processing:
▪ Table conversion (e.g. BKPF -> ACDOCA)
▪ Field conversion (for KONV and VBFA tables)
▪ In addition, selected big application tables (without data conversion) can be migrated in uptime
▪ A delta replay mechanism ensures that any uptime changes (by end users) are considered

SUM Uptime Ramp Post FIN & ML Business Ramp

Technical SUM Downtime
Processing Down Activities Data Conversion Validation Up

Migration* Update Conversion

▪ More information
− https://support.sap.com/en/tools/software-logistics-tools/software-update-manager/downtime-optimized-conversion-approach.html

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* Migration only relevant for source system on non-SAP HANA database 14
Which part is (partially) moved from downtime to uptime processing

SUM uptime processing SUM downtime processing

Migration Update Conversion

nZDM: near Zero Downtime Maintenance Table import & conversion (DDL)

ZDO: Zero Downtime Option All downtime phases of update/upgrade

Downtime-optimized DMO (Uptime Migration) Migration of large tables

Downtime-optimized Conversion (Migration & ) Data Conversion

NZDT: Near-Zero Downtime Technology Downtime activities

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 Near-zero downtime technology (NZDT) for SAP S/4HANA conversion
High-level overview

Production 1 2 3 4 5

Uptime Downtime
Activated change-recording in production

Create 1:1 clone

of production Synchronize
production and
Clone target,
Standard incl. delta
SAP S/4HANA conversion
conversion
Target
Uptime

Target becomes
new production

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