News on Zero Downtime Option for SAP S/4HANA

Upgrades and Updates

Jens Fieger, SAP SE
October 11th, 2022
Public
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Knowledge Transfer for SAP User Groups - SAP CLM Webcast Series (extract)
https://webinars.sap.com/sap-user-groups-k4u/en/upcoming

Public
Extract of session list from Cloud & Lifecycle Management (CLM) in 2022 – dates subject to change3
Agenda

Introduction: Downtime optimization approaches for SAP S/4HANA

Overview of downtime optimization approaches to upgrade a system running SAP
S/4HANA

Exploring the Zero Downtime Option for SAP S/4HANA

Zero Downtime Option at a glance

Release highlights and availability

News on the Zero Downtime Option for SAP S/4HANA

Bottom line: Summary

Key takeaways about the Zero Downtime Option

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 Downtime optimization approaches for system maintenance

SAP Business Suite

(for example, BS7i2016)

System conversion

Downtime-optimized conversion
SAP ERP
Downtime-optimized DMO
ANYDB

NZDT*

Database migration

Downtime-optimized DMO System conversion

Downtime-optimized
SAP ERP conversion

nZDM

NZDT*
Update, upgrade
** NZDT is service-based nZDM and ZDO
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 Overview in the SAP
Downtime optimization approaches for system maintenance Support Portal

Approach Abbreviation Scenario Availability* SAP Note

near-Zero Downtime Update/Upgrade, Unrestricted
nZDM (ABAP) 1678565
Maintenance (ABAP) ** System Conversion available

Zero Downtime Option for Available for

ZDO Update/Upgrade 2707731
SAP S/4HANA educated experts

Zero Downtime Option for

ZDO Update/Upgrade Pilot 2163060
SAP Business Suite

downtime-optimized Migration to Unrestricted

downtime-optimized DMO 2442926
Database Migration Option SAP HANA database available

downtime-optimized Conversion to Available for

3074543
Conversion SAP S/4HANA educated experts

near-Zero Downtime Unrestricted

nZDM Java Update/Upgrade 2638261
Maintenance (JAVA) available

Near-Zero Downtime
NZDT several Service-based 693168
Technology
** This is different to nZDM for SAP HANA database * This is the current state of planning and may be changed by SAP at any time.
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Different approaches for updating or upgrading SAP S/4HANA using the
Software Update Manager

Standard approach Near-Zero Downtime Zero Downtime Option (ZDO)

Maintenance (nZDM)
Several downtime optimizations (for Downtime reduction by moving Complete upgrade running in parallel
example, shadow system operations) downtime-relevant phases to uptime with continuous business operations

EFFORT
DOWNTIME
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Agenda

Introduction: Downtime optimization approaches for SAP S/4HANA

Overview of downtime optimization approaches to upgrade a system running SAP
S/4HANA

Exploring the Zero Downtime Option for SAP S/4HANA

Zero Downtime Option at a glance

Release highlights and availability

News on the Zero Downtime Option for SAP S/4HANA

Bottom line: Summary

Key takeaways about the Zero Downtime Option

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Zero Downtime Option for SAP S/4HANA

Motivation
Perform software maintenance events like upgrades and updates of
SAP S/4HANA without technical downtime

Solution Approach

Release 1 Maintenance Release 2

Release 1 (Bridge)

SAP Note 2707731 – Prerequisites and restrictions of the Zero Downtime Option of Software Update
Manager for SAP S/4HANA

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Maintenance events without technical downtime using ZDO
What’s the difference compared to the standard and nZDM approaches?

1 2 3 4 5 6
Extraction Configuration Checks Preprocessing Execution Postprocessing

Technical downtime

RAMP SHUT
Standard UPTIME ON ORIGINAL INSTANCE DOWN DOWN DOWNTIME RAMP UP UPTIME
Business downtime

Technical downtime

RAMP SHUT
nZDM UPTIME ON ORIGINAL INSTANCE DOWN DOWN DOWNTIME RAMP UP UPTIME
Business downtime

RAMP
ZDO UPTIME ON ORIGINAL INSTANCE UPTIME ON BRIDGE DOWN
RESTART RAMP UP UPTIME

Business downtime
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Exploring Zero Downtime Option for SAP S/4HANA
ZDO-readiness process

ZDO TABLE
CLASSIFICATION

IMPACT ANALYSIS OF
ZDO COMPLIANCE
SOFTWARE UPDATE
AND ENABLEMENT
MANAGER
ZDO-READINESS
PROCESS

CONTENT MIGRATION SILENT DATA

FOR SAP HANA MIGRATION

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Agenda

Introduction: Downtime optimization approaches for SAP S/4HANA

Overview of downtime optimization approaches to upgrade a system running SAP
S/4HANA

Exploring the Zero Downtime Option for SAP S/4HANA

Zero Downtime Option at a glance

Release highlights and availability

News on the Zero Downtime Option for SAP S/4HANA

Bottom line: Summary

Key takeaways about the Zero Downtime Option

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General availability of the Zero Downtime Option
for SAP S/4HANA

Availability for Support of add-on Training and

SAP S/4HANA products assessment

Updates and A few add-ons New e-learning and

upgrades of which are not assessment on
SAP S/4HANA supported by Zero ZDO in SAP
2020 or higher Downtime Option* Learning Hub

* Attached to SAP Note 2707731

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Zero Downtime Option for SAP S/4HANA
Paths for source releases SAP S/4HANA 2020 or higher (generally available)

SAP S/4HANA 2021 (or higher *)

AVAILABILITY
▪ Minimum source releases:
− SAP S/4HANA 2020 SPS 00 ZDO is
generally
− SAP S/4HANA 2021 SPS 00 SPS 00 or higher available FPS 01 or higher

▪ For details, see SAP Note 2707731.

ZDO is generally
available

System conversion
SAP S/4HANA 2020 (or higher)

SAP Business Suite ZDO is not

available
ZDO is
anyDB or generally
SPS 00 or higher available FPS 01 or higher

* Jump over two major releases planned

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 Lab preview
Zero Downtime Option for SAP S/4HANA
Possibility of jump upgrades

SAP S/4HANA 2020 (any FPS/SPS) SAP S/4HANA 2021 (any FPS/SPS) SAP S/4HANA 202x (any FPS/SPS)
RTC: Oct 7, 2020 RTC: Oct 13, 2021 RTC planned for 2022

Jump over 3
releases is not
supported by
ZDO

SAP S/4HANA 202x (any FPS/SPS) SAP S/4HANA 202y (any FPS/SPS)
RTC planned for 2022 RTC planned for 2023

SAP S/4HANA 202y (any FPS/SPS) SAP S/4HANA 202z (any FPS/SPS)
RTC planned for 2023 RTC planned for tbd

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General availability of the Zero Downtime Option for SAP S/4HANA
Become an expert before you run a zero-downtime maintenance project

Learn Pass Prepare Execute

Graduate from Pass the associated Request the ZDO Get the project
the mandatory knowledge badge password for Software started by using
e-learning ADM330e* assessment Update Manager ZDO in a sandbox
ADM330k* through a support environment first
incident as described in
SAP Note 2707731
* Valid subscription in SAP Learning Hub required.

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General availability of the Zero Downtime Option for SAP S/4HANA
Selection of ZDO in Software Update Manager 2.0

Stack file from

maintenance planner
2

3
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Agenda

Introduction: Downtime optimization approaches for SAP S/4HANA

Overview of downtime optimization approaches to upgrade a system running SAP
S/4HANA

Exploring the Zero Downtime Option for SAP S/4HANA

Zero Downtime Option at a glance

Release highlights and availability

News on the Zero Downtime Option for SAP S/4HANA

Bottom line: Summary

Key takeaways about the Zero Downtime Option

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Key takeaways about the Zero Downtime Option
for SAP S/4HANA

Availability
▪ The Zero Downtime Option (ZDO) does not require an additional license.
▪ From SAP S/4HANA 2020, ZDO is generally available. For details on
prerequisites and restrictions, see SAP Note 2707731.
▪ E-learning ADM330e and knowledge badge assessment ADM330k are
available in SAP Learning Hub.

Advantages
▪ ZDO for SAP S/4HANA reduces the overall business downtime for
maintenance events like upgrades and updates.
▪ It significantly reduces the downtime to a single restart of the application
servers.
▪ There is a minimal database free space requirement by smart recognition on
changes performed by the maintenance event.

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Further Information

Software Update Manager

▪ Central SAP Note on SUM 2.0 SP 15 SAP Note 3146834
▪ Central SAP Note on Zero Downtime Option SAP Note 2163060 and SAP Note 2707731
▪ Central SAP Note on nZDM ABAP SAP Note 1678564

Public SAP Web sites

▪ Central SAP Note for SL Toolset SAP Note 1563579
▪ SAP Support Portal quick link https://support.sap.com/sltoolset
▪ SAP Support Portal page: Zero Downtime Option for SAP S/4HANA
▪ Zero Downtime Option for SAP S/4HANA is Now Generally Available
▪ Session DT111 "Enjoy a Next-Generation, Zero-Downtime Experience with SAP S/4HANA Upgrades |
SAP TechEd 2021"
▪ The Delivery Channel for Software Logistics Tools: “Software Logistics Toolset 1.0”
▪ Impact Analysis as part of Software Update Manager 2.0
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Thank you.
Contact information:

Jens Fieger
SAP SE

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