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Abstract: The article presents a study of the quality of education within the framework of the
quality management system in a medical university. The main attention is paid to the
psychological and pedagogical conditions of the quality of education, the results of a survey of
satisfaction with the quality of education by the educational process within the discipline
"Psychology and Pedagogy" are shown.
Keywords: quality management system, psychological and pedagogical conditions, quality
management of the educational process.
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Introduction
Modern educational trends that actualize the problems of the quality of education are aimed at
student-centered learning. In current educational practices, the introduction of innovations is
associated with certain difficulties. The global task of the XXI century. It should be noted the
gradual process of the transition of education from the position of transferring deep knowledge
to the formation of skills, general cultural and professional competencies. In connection with the
changes, the role of students in the educational environment, including in the field of education
quality, is increasing.
Theoretical basis or Methods
At present, the concept of practice-oriented education, the use of information and technological
resources is being actively introduced in higher education, which introduces students to the latest
research by domestic and foreign scientists. The quality of the results of educational activities
depends on many psychological and pedagogical conditions [8]:
consistency – collection, processing, analysis and interpretation of the received information;
monitoring, diagnostics with a combination of various methods;
orientation to the forms and methods of teaching;
taking into account the totality of indicators and factors;
adequate psychological and pedagogical interpretation of monitoring data;
involvement of teachers and students of the university in monitoring.
Achieving the required level of quality that meets the requirements of all stakeholders is
facilitated by the introduction of a certified quality management system in the educational
process.
Results
It should be noted that quality is a multifaceted category that characterizes the effectiveness of
all aspects of activity (development, organization of the educational process, pedagogical
conditions, experience, etc.).
Management of the quality of the educational process in a medical university is understood as a
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International Journal on Integrated Education e-ISSN : 26203502
IJIE | Research Parks Publishing (IDEAS Lab) p-ISSN : 26153785
by the students (average score 6.2). Low scores for this criterion may be due to the fact that
global informatization of all spheres of life and activity changes human values, this leads to a
change in the goals, content and quality of education. To improve the quality of training of
specialists, it is necessary to introduce innovative technologies into the learning process. At the
same time, it should be noted that the excessive use of information technology in education can
have some negative impact on the activity of students, as students have a reduced ability for
independent, creative thinking. Due to the fact that modern computer technologies partly orient
human thinking to formal rules and models of logic, replacing the creative-cognitive functions of
thinking with template ones, which distracts the student from the constructive research activity
necessary for a specialist in the field of medicine.
However, relatively high scores for the compliance of the content of lectures and practical
classes with the work program of the discipline, in our opinion, are connected, on the one hand,
with the availability of information on the educational portal of the university, and, on the other
hand, this is the result of the developed educational and methodological complex discipline and
accurate implementation of the calendar-thematic plan by the teaching staff of the department.
Among the didactic units “Pedagogy”, “General Psychology”, “Social Psychology”, “Age
Psychology” offered for study by students, the following topics are highlighted [12]:
“Temperamental and characterological, individual psychological characteristics of the
personality” (it is in these classes that students’ personal psychodiagnostics is carried out,
where they learn the features of their temperament and character, which allows them to
develop strengths and correct weaknesses);
“Communicative culture in the field of healthcare” (classes on this topic are held in an
interactive format, using the method of active learning - training, where interaction skills
are developed through the use of role-playing and business games, modeling, solving
situational problems, brainstorming , master classes, group discussions, reflections);
“Social Phenomena of Groups and Classical Social Experiments” (in these classes, teachers
introduce students to sociocultural phenomena and patterns of the team, which allows them
to learn the basics of team management, which is necessary in the field of professional
activity “person-to-person”);
“Leading activity and attitude to the disease in different age periods” (knowledge of this
material traditionally arouses interest among medical students, as it is connected with future
professional activities and personal life).
In accordance with the topics of the studies noted by the students, the priority is personality-
oriented interaction, which especially attracts first-year students.
Conclusion.
Among the wishes of the students is an increase in the number of hours of classes in the training
mode. Studying at a medical university is associated with great cognitive and physiological
loads. Many disciplines require an increased concentration of all mental processes and states. At
the Department of Psychology and Pedagogy, classes taking place in the training mode, on the
one hand, allow you to deeply work out the material being studied, on the other hand, provide
students with relaxation activities in the educational process, as well as training in self-regulation
of emotional states, which is extremely necessary. for first-year medical students.
On almost every form of the questionnaire, students express their gratitude to the teacher
attached to a particular group.
Thus, all of the above indicates that the modern practice-oriented model of education in a
medical university, which assigns a significant role to the quality management system in the
learning process, requires a serious and thoughtful educational and methodological study of the
conditions and forms of organization of practical and lectures with students, monitoring the
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terms of Creative Commons Attribution License (CC BY).To view a copy of this Volume 6, Issue 7 | Jul- 2023 | 296
license, visit https://creativecommons.org/licenses/by/4.0/
International Journal on Integrated Education e-ISSN : 26203502
IJIE | Research Parks Publishing (IDEAS Lab) p-ISSN : 26153785
quality of educational services at the department and appropriate corrective measures to ensure
the quality of the implementation of professional educational programs. The event held indicated
the opinions and suggestions of students, which cannot but contribute to improving the quality of
education.
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