Professional Documents
Culture Documents
, BENGALURU
CHAPTER-1
INTRODUCTION
Employee motivation is one of the major issues faced by every organization. It is the major
task of every manager to motivate his subordinates or to create the „will to work‟ among the
subordinates. It should also be remembered that a worker may be immensely capable of
doing some work; nothing can be achieved if he is not willing to work. A manager has to
make appropriate use of motivation to enthuse the employees to follow them. Hence this
studies also focusing on the employee motivation among the employees of Micro inks
Rensis Likerthas called motivation as the core of management. Motivation is the core of
management. Motivation is an effective instrument in the hands of the management in
inspiring the work force .It is the major task of every manager to motivate his subordinate
or to create the will to work among the subordinates .It should also be remembered that the
worker may be immensely capable of doing some work, nothing can be achieved if he is not
willing to work .creation of a will to work is motivation in simple but true sense of term.
Motivation is an important function which very manager performs for actuating the people
to work for accomplishment of objectives of the organization .Issuance of well conceived
instructions and orders does not mean that they will be followed .A manager has to make
appropriate use of motivation to enthuse the employees to follow them. Effective
motivation succeeds not only in having an order accepted but also in gaining a
determination to see that it is executed efficiently and effectively.
In order to motivate workers to work for the organizational goals, the managers must
determine the motives or needs of the workers and provide an environment in which
appropriate incentives are available for their satisfaction .If the management is successful in
doing so; it will also be successful in increasing the willingness of the workers to work.
This will increase efficiency and effectiveness of the organization .There will be better
utilization of resources and workers abilities and capacities.
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INDUSTRIAL BACKGROUND
Industries are the pointing lights to the growth of an economy and are the backbone
of the country. The development and growth of a country largely depends on
industrialization of its economy.
For any country, small or big, developed or developing, need good infrastructural
facilities, such as roads, dams, tunnels etc. The infrastructural facilities are the primary need
for the transportation or movement of goods. Roads play an important role in this aspect.
Tremendous development has taken place in science and technology, which has
mechanized every work in every field. Manually carried out work is less productive and
time consuming. Thus, to increase efficiency and productivity, mechanical equipment‟s
came into existence and almost every field is mechanized. As such, the demand for such
mechanical equipment‟s has increased tremendously.
Foreigners have ruled India for several years. And as such, after Independence,
India has given priority to strengthen the country‟s defence force. Several Industries
producing defence equipment‟s have been started by the Indian Government there after.
India felt the need of having strong defence, which is capable of defending its borders from
neighbors. In this view, BEML has been established by the Ministry of Defence.
BEML was mainly established to produce defence equipment‟s and heavy capital
equipment‟s like, Railway coaches, Earthmovers, Machineries etc.
Two aggressive wars with Pakistan and China have made Defence Ministry to start one
more unit of BEML. It was started in Kolar Gold Fields in the year 1964. It is one of the
biggest units in Asia.
BEML has number of branches all over India. Its various units in different parts of
the country have immensely contributed to the growth of the economy. It is not only has
provided employment, but also has successfully achieved the advantages of economies of
scale. Ancillary and small scale Industries has been started around its vicinity. It is also
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earning foreign exchange to the country. It is contributing to the economy‟s growth both
directly and indirectly. It has emerged as a powerful Industrial unit of Indian economy.
India‟s heavy Earth Moving equipment and spare parts manufacturers manufacture
various capacities ranging from mini version to giants. Overseas manufacturers also
manufacture the equipment and spares and export to our country, hence, providing a stiff
competition.
There are four major OEM and around 500 spare parts manufactures in the country.
The four major manufacturers are:
BEML
L&T
TATA-HITACHI
ESCORTS
Among them BEML is dominating.
MARKET STRUCTURE
The major customers for the above products are the coal mines ministry, defence
ministry, fleet owners in the construction industry, state government civil engineering and
irrigation department and some small individual operators.
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Subsequently BEML entered into collaboration agreement with the Komatru Limited,
Japan.
Under, the section 43 of the Companies Act, 1956, the provision has made by treating the
private limited company whose turnover exceeds Rs. 1 crore. It was deemed as a public
company till 1989. It became a public limited company by amendment of Articles of
Association.
The company status has been changed from wholly Government Company to partly
Government Company. It was incorporated in the year 11-5-1964 with the capital
investment of 3198 lakhs in the form of equity shares capital as a private sector of Rs. 681
lakhs held by the President of India.
BEML started a unit at KGF complex in the year 1967 for the purpose of manufacturing
Earth Moving Equipment‟s to fulfill the requirements of the Defence & other sectors of
economy.
To maximize the indigenous technology in its products & to support its production units,
BEML has setup a multi crore R&D unit at HP division in 1979 near KGF complex.
BEML Mysore complex was started in the year 1983 to manufacture heavy-duty trucks,
which were manufactured at KGF complex previously. Due to lack of space facilities, it
shifted its truck unit to Mysore. To develop its own engines to its products, BEML started
Engine division in 1989 at Mysore, which was imported from M/S Komatsu, Japan.
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COMPANY PROFILE
Bharat Earth Movers Limited is a public sector company under the administrative
control of Ministry of Defence. BEML is a premier ISO 9000 Company in India & second
largest manufacturer in Asia after Komatsu Industries in Japan. The total share capital was
Rs. 36.87 crores of which government capital was Rs. 22.50 crores, others Rs. 14.37 crores
& revenues & surplus Rs. 548.27 crores.
NATURE OF BUSINESS
Bart Earth Movers Limited is a multi technology company offering high-quality products
for diverse sectors of economy such as coal, mining, steel, limestone, power, irrigation,
construction, road building, defence & railways. It has its products range to cover high
equity hydraulic aggregates, heavy-duty diesel engines, welding robots & heavy fabricated
structures.
In the last four decades, it has come to the forefront of heavy Engineering industry &
established an undisputed leadership in Earth Moving industry.
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BUSINESS OPERATIONS
MANUFACTURING UNITS
In order to meet the demands of heavy earthmoving equipment‟s, rail coaches & heavy-
duty trailers, BEML has established units at Bangalore, KGF, & Mysore. These units are
equipped with sophisticated manufacturing facilities.
BANGALORE COMPLEX
BEML started in 1964 with railway equipment division at Bangalore. This unit is spread
over an area of 200 acres. The first rail coach in the Indian sub continent, this unit has
consolidated its status as a major supplier of integral rail coaches, meeting about 25% of the
country‟s demand. It has a production capacity of over 800 coaches per annum & has work
force of 4500 employees. To meet the growing requirements of rail sector, BEML has
diversified into manufacture of overhead equipment, inspection cars & truck laying
equipment‟s. Recently this unit has taken the production of electric multiple units & rail
bus.
The Bangalore unit also manufacturers heavy-duty trucks & trailer, as also defence
aggregates, to meet the needs of the armed forces. Road headers & side discharge loaders,
for use in underground mining are also produced here.
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KGF COMPLEX
At Kolar Gold Fields, located 100 kms from Bangalore, spread over an area of 1850
acres, BEML has established an extensive manufacturing base. A skilled work force of over
7400 turn out state-of-the-art Bulldozers, Hydraulic Excavators, Wheel Loaders, Rope
Shovels & Walking Draglines for mining & construction industry. Sophisticated CNC
machines & latest technology welding equipment‟s have been installed.
A multi-million-rupee heavy equipment shop has been setup for major fabrication work
with a capacity of 5000 MT, this shop turns out heavy structures for industry.
The exclusive Hydraulic and Power [HP] division, manufactures precision assembles &
aggregates, not only for captive consumption but also for meeting customer‟s requirements.
State-of-the-art gear pumps, control valves, suspensions, cylinders, heavy-duty planetary
axels & automatic transmissions are productionised here.
MYSORE COMPLEX
The biggest dumb truck factory in India is located at BEML‟s Mysore Complex. This
unit is located about 180 kms from Bangalore & occupies about 178 acres of land, having a
work force of about 2500 employees.
Apart from the popular 35-ton & 50 ton rear dumpers, BEML also manufactures 85 ton
& 120 ton dumpers here. Plans are afoot to take up manufacture giant 170-ton dumpers on
the production line.
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Over 280 qualified Engineers work constantly to improve on product & develop new
equipment‟s to meet market requirements. As many as 30 new products have been
developed in house &have been successfully launched. Examples include state-of-the-art
35-ton dump truck, aircraft towing tractor, backhoe loader etc.
Joining hands with several user organizations including defence Research &
Development Organization (DRDO), Department of Science & Technology (DST) & the
Railway Board, BEML has developed several products successfully.
1. SUBSIDIARY COMPANY
BEML has a captive foundry M/S Vignyan Industries limited, at Tarikere in Karnataka
which manufacturers & supplies various types of cartings required for BEML.
2. SUPPORTING UNITS
Engine Division (Mysore Complex)
The engine division of BEML situated at Mysore manufactures diesel engines of 100 to
1000 HP ratings. It also manufactures engines & generators for their own vehicles like
Dozers, Excavators etc.
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CUSTOMER SERVICE
BEML field offices & spare parts depots provide total equipment‟s care & maintenance
support. BEML NET, a dedicated setcom network aims at streamlining supply of spares
across the nation effecting inter-depot transfers and rationalizing inventories thus, enabling
faster response to customers needs. Service centers located in strategic areas help out users
in equipment rehabilitation as well as overhaul services. In taking service to the doorsteps
of customers, site engineers ensure high availability of machines through prompt after-sales
service. BEML also undertakes to service high-cost machines throughout their lifetime.
BEML also offers credit facility to prospective buyers of its equipment‟s. Suitable credit
packages at competitive rates are offered duly taking into account, credit rating of
customers. All this activities are aimed at achieving total customers satisfaction.
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PROMOTORS OF BEML
Name Designation
M V Rajasekhar Director
Government Nominee
Puneet Agarwal Director
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ORGANISATIONAL CHART
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VISION
Become a market leader, as a diversified Company, supplying quality products and services
to sectors such as Mining & Construction, Rail & Metro, Defence & Aerospace and to
emerge as a prominent international player.
MISSION
Improve competitiveness through collaboration, strategic alliances and joint ventures,
to sustain and enhance market share in product groups BEML operates.
Grow profitably by aggressively pursuing business and market opportunities in
domestic and international markets by pursuing atleast 10% of sales in exports.
Adoption of state-of-the-art technologies and bring in new products through Transfer of
Technology and in-house R&D.
Continue to diversify and grow addressing new products and markets with turnover
from in-house R&D developed products at 60%.
Attract and retain people in a rewarding and inspiring environment by fostering
creativity and innovation with attrition levels less than 5%.
Offer technology and cost effective total solutions for enhanced customer satisfaction.
QUALITY POLICY
BEML Limited views Quality improvement as a business strategy and hence remains
proactive in the areas of product and service quality. At BEML, a Corporate Quality Policy
emphasizing Total Quality Management, ensures that quality system adopted, results in
products, services and processes that meet stringent standards and requisite performance
criteria. A separate Quality Department spearheads the thrust towards Total Quality
Management.
All the manufacturing units of the company have been certified for ISO 9001-2015 Quality
Management System (QMS). The KGF Complex, Bangalore Complex and Mysore
Complex are certified for ISO 14001-2015 Environmental Management System
(EMS). Also, the Bangalore Complex is certified for BS OHSAS 18001-2007 OHSAS
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Integrated Management system and Engine Division, Mysore complex is certified for
AS9100C Aerospace certification.
The manufacturing divisions are augmented with the test facilities available at its R&D
Laboratories, KGF and Mysore Complex which are accredited to National Accreditation
Board for Laboratories (NABL) covering Calibration of Flow, Pressure, Torque and
Mechanical Measuring Instruments. The Productions Labs of EM division and Engine
divisions are also being geared-up for up-gradation to NABL certification. The facilities
include custom made test tracks to evaluate the performance of equipment.
Vendor development for project items remains the “focus area” to improve quality of
Vendor items and Sub-assemblies. Revised vendor registration procedure and applicable
formats, have been uploaded on Company‟s website, to enable the new vendors for fast and
easy registration.
Well established vendor base is a key strength of BEML. Vendor assessment and
development is a key component of the company's strategy for achieving Total Quality.
Periodic process / system audits are being conducted, and, feedbacks are given to the
vendors on day-to-day basis with regard to the rejections and necessary guidance given for
corrective and preventive action, for process / system improvements right from
development stage to ensure quality in their supplies.
Quality Function Deployment' is actively pursued in the organization. Cross-functional
teams routinely visit customer sites to capture 'Voice of Customer'. Such actions have
resulted in incorporating a number of Quality improvements to fine tune product features on
both in-house developed as well as collaborated products to suit specific customer
requirements and operating conditions.
Various Quality Assurance initiatives have been taken up to bring in Quality improvements,
on continuous basis , like the concepts of Kaizen , Statistical process control (SPC), Quality
Circles, 5S, etc., using tools like Cause-effect diagram, Why-Why analysis, Pareto,
Histogram analysis which are practiced at grass root level throughout the company.
The small group activity teams (QC teams) are regularly participating in Regional / Chapter
/ National / International level competition and have achieved the prestigious awards.
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PRODUCT PROFILE
MINING & CONSTRUCTION PRODUCTS
Bull Dozers : 90 - 860 FHP
Excavators : 0.3 - 11.2 Cu.m
Rear Dump Trucks : 35 - 205 T
Motor Graders : 125,145 & 285 HP
Wheeled Loaders : 1.7 and 4.7 Cum
Wheeled Dozers : 126 and 300 HP
Side Discharge Loaders : 1.1 Cu.m
Back Hoe Loaders : 0.24 / 1.2 Cu.m
Pipe Layers : 40T, 70 T & 100 T
Tyre Handler : Lifting capacity 3500 kg
DEFENCE PRODUCTS
Armoured Recovery Vehicle
Heavy, Medium and Light Recovery Vehicles
Heavy Duty High Mobility Vehicles –10x10,8x8, 6x6, 4x4 & Variants
50T Trailer for Tank Transportation
Pontoon Bridge System
Ground Support Vehicles for Integrated Guided Missile Programme
Crash Fire Tender
Aircraft Towing Tractor
Aircraft Weapon Loading Trolley
Mine Plough
Dozers for snow clearance / road construction to DGBR and E-in-C
Transmissions, Final Drives, Interface Items and Ejector & Air Cleaner Assemblies for
Infantry Combat Vehicles (ICV-BMP-II)
Hydro-pneumatic Suspension Systems ,Hull, Turret, Transmission and Under Carriage
items for MBT Arjun
Military Rail Coaches and Military Wagons
Snow Cutter
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COMPETITORS
After the new economic policy of 1991, the economy opened its floodgates to
foreign investment & foreign companies to start their business in India.
As a result of this, many multi-nationals came into existence to compete with the domestic
industries in all sectors of the economy. As such, BEML is also facing competition from
many MNC‟S & domestic industries.
COMPETITORS
Larsen & Turbo :-Komatsu Hindustan motors Tata Engineering & Locomotives Co.
Ltd [TELCO]
Komatsu :-Japan
Hitachi :-Japan
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Volva :-Swiss
Terex :-USA
COLLABORATIONS
M/S Komatsu, Industries :-Japan
O mnipol :-Burma
IGM :-Austria
The flow of state - of the – art technology from global partners has enabled BEML
to achieve high standards in product engineering & gain international competence.
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The growth of the company is directly linked with the development of core sector
and infrastructure in keeping with the importance of road infrastructure, the company has
planned to introduce several products such as vibratory compactors, crushing equipment‟s
etc with an eye to get a good share of market for their equipment‟s.
With a view to addressing itself to national interest, BEML has tied up with Technology
Information Forecasting and Assessment Council [TIFAC] for the manufacture of
specialized equipment‟s to be used in disaster management and is planning to produce them
for employment in hazardous situation.
During the next five years, BEML is planning for diversification activities in the allied and
non-allied areas of business.
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Armed forces stage award for employing number of ex-service men for the yr 1996-97.
National award for 1997 instituted by the Ministry of welfare, Government of India, for
being the outstanding employees of the physically handicapped.
During the year 2002-03, the Mysore complex equipment division won the National
Safety Award 2000 for achieving the lowest average frequency rate of accidents. This is
the 8th time that the division has bagged this award.
MILESTONES OF BEML
2005 -Technical Collaboration with Komatsu, Japan finalized.
2005 - Dump Truck division is established at Mysore.
2006 - Received National Import Substitution award from the Ministry of Science &
Technology, Government of India.
2007 - An exclusive Hydraulics & Power line division &a full fledged R&D center setup at
KGF
2008 - Bags National Export award from Ministry of Commerce, Government of India.
2010 - Asia‟s largest 170-ton electric dump truck assembled & launched at NCL.
2011 - Engine division to manufacture heavy-duty diesel engines comes at Mysore.
2012 - Gets recognition as export house with Star Exporter Status.
2014 - Mammoth equipment walking dragline launched.
2014 -BEML goes Public.
2015 - Crosses Rs. 10000 million mark in sales turnover.
2015 - ISO 9000 certification received.
2016 - Major counter-trade agreement with Syria executed against import of rock
Phosphate.
2017 - Dedicated spare parts operation connected to NICNET.
2018 - Recipient of award for best employer of the physically handicapped from Ministry of
Welfare, Government of India.
2019 - Bags orders against World Bank tenders valued at Rs.7000 millions for equipment‟s
supply to CIL projects.
2020 - Integrated hi-tech applications programme implemented in decisions covering
manufacturing, operations and communications.
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Rs (in Crores)
12 12 12 12 12
Liabilities Months Months Months Months Months
Assets
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TOTAL
ASSETS(A+B+C+D+E) 3138.59 2866.30 2494.84 2587.72 2639.74
Rs (in Crores)
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INCOME:
EXPENDITURE:
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Profit and Loss for the Year 134.59 74.80 68.38 63.49 129.45
KEY ITEMS
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CHAPTER-2
THEORITICAL BACKGROUND
IMPORTANCE OF EMPLOYEE MOTIVATION
1) The workforce will be better satisfied if the management provides them with
opportunities to fulfill their physiological needs. The workers will co-operate
voluntarily with the management and will contribute their maximum towards the
goals of the enterprise.
2) The rates of labor‟s turnover and absenteeism among the workers will be low.
3) There will be good human relations in the organization ass friction among the
workers themselves and between the workers and the management will decrease.
4) The number of complaints and grievances will come down. Accident will also be
low.
INTERESTING WORK:
Intrinsic motivation comes from the shear job and pleasure of doing a task. When you read
a great book, no one has to pay for each page you read. It is a pleasure to learn how the
story unfolds and watch the plot develop. It is the same way with employee motivation. To
maximize employee like about their jobs and then try to add more tasks that align with
their own natural interests and talents.
COMMUNICATION:
Ensure every employee has a challenge plan and is periodically asked to rate the degree of
job excitement.
Reward manager for developing their employees and makes sure that employees are
held accountable for following through on their individual learning plans.
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Make it clear what the incentives are and reward fairly across all departments so
employees see the benefits of efforts.
You‟ve employed your staff to do a job, so let them do it. Trust people to be able to shape
the way they work and the project they get involved in.
BUSINESS IMPACT:
Provide employee with periodic reports on the effect their projects are having on the
business so they know their work makes a difference.
Basically motivation is divided into three types. After discussion of primary general and
secondary motives. The works motivation theories that are more directly related to the study
and application of organizational, behavior and human resource management are examined.
PRIMARY MOTIVATION
GENERAL MOTIVES
A separate classification for general motives is not always given. Yet such a
category seems necessary because there are a number that lie in the gray are between the
primary and secondary classification. While the primary needs seek to reduce the tension
or stimulation, thus, there need or sometimes called „stimulus motivation‟. Although not all
psychologists would agree, the motivation of curiosity, manipulation, activity, and
aggression seem best to meet the criteria‟s for this classification.
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SECONDARY MOTIVATION
Whereas the general drives seem relatively more important than the primary ones to the
study of human behavior in organizations the secondary drives are unquestionable to most
important. As a human society drives develops economically and becomes more complex,
the primer drives and to a lesser degree the general drives give to the learned secondary
drives in motivation behavior. This situation is obviously subject to charge. For example,
the population bomb, nuclear war, or the green house effect may alter certain human needs.
But for now, the learned secondary motivations dominate.
The job of a manager in the workplace is to get things done through employees. To do this
the manger should be able to motive employees. To understand motivation one must
understand human nature itself. Human nature can be very simple, yet very complex too.
An understanding and appreciation of this is a prerequisite of effective employee
motivation in the workplace and therefore effective employee motivation in the workplace
and therefore effective management and leadership.
On the other hand it can be improved quickly. As a guideline, there are broadly 7 strategies
for motivation.
Positive reinforcement
Effective discipline and punishment
Treating people fairly
Satisfying employee needs
Setting work related goals
Restructuring job
Based rewards on job performance
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Inner drive
Outer (external) motivators.
A person‟s inner drives push and proper him/her towards an employer, a particular job,
career, line of study, or other activity. The outer (external) motivators are the inner drives.
In order to attract the “cream of the crop” of available workers, same as in his/her dealings
with customers, the employer not only tries to satisfy these basic needs individual workers
have.
Earn wages that will enable them to pay for basic necessities and additional
luxuries such as the purchase of a home, or travel.
Save for and enjoy old age security benefits.
Have medical and other insurance coverage.
Acquire friends at work.
Win recognition.
Be acknowledge and rewarded for special efforts and contributions.
Be able to advance in life and career-wise.
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It is important that the employer discover other extraordinary needs applicants have
before hiring them and know beforehand whether she/he can satisfy those needs or not. An
employee may have.
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REVIEW OF LITERATURE
1) Johri Puja and Mehrotra Sanjeev (2014) from their study they
concluded that voluntary Motivation measure should be provided to
employee. They study the level of awareness of employee about the
various Motivation measures.
2) Bharti P., Parul and Ashok Kumar (2013) stated to identify where any
relation exists between Motivation provisions and employee's
satisfaction. His study also reviews on Motivation provisions and
employee's satisfaction.
3) Sriniva K. T. (2013) in his study find out various Motivation facilities
provided at the company (Bosch limited Bangalore). The study discusses
extend of awareness among the employee's with various statutory and
non-statutory Motivation measure. It is found that most of the Motivation
facilities like medical canteen, working environment safety measure etc.
are provide by company and most of the employee's are satisfied with the
Motivation facilities.
4) Mohan Reenu & Panwar (2013) their paper aims at providing
information about the employee Motivation schemes prevalent in retail
stores in Udaipur region. Their studies provided not only intra-mural
facilities but also extra-mural facilities. Wading up their Motivation
policies by including health and enduing standard of the employee's
which leads to malware employee's Motivation schemes are a means to
imp lone the productivity and efficiency of the employee's. This paper
aims at studding the retail sector which is winging out innovating
schemes to please its talented work force and retain them out a longer
time period.
5) Reshma S. BasuaraRajuDr. (2013) the statutory Motivation measure
provided by donimalai iron ore mine. They study analysis and interpret
about the statutory Motivation measures in the proposed sample unit. It
stated the employee's Motivation is a comprehensive term including
various services offered to employees of the organization.
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11) Michael Armstrong (2006) in his book, "A hand book of Human
Recourses Management, discussed the different Motivation resources
provided to employees in details. He categorized that the provision of
Motivation services in let of individual services, group services help in
improving employees relations with the employee's relations with the
companies where he/she works
12) Michael V.P. (2001) in his book, "Human Resource Management and
Human Relations, said that provision of intra. Mural and extra mural
Motivation facilities help in improving the quality of work life of
employee's there by good human relations will develop among different
employees.
13) „Kahn (1990) was credited with conceptualizing the term personal
engagement which he defines as „the harnessing of organizational
members‟ selves to their work roles; in engagement, people employ and
express themselves physically, cognitively and emotionally during role
performances‟. Kahn‟s study started with the work of Goffman (1961), as
well as looking across disciplines such as psychology (Freud 1922),
sociology (Merton 1957) and group theorists (Slater 1966, Smith & Berg
1987) who all documented the natural resistance of an individual,
concerning becoming a member of on-going groups and systems. The
individual seeks to prevent total isolation or engulfment by being in a
constant state of flux towards and away from the group (Kahn 1990).
Kahn named this forward and backward flux as, personal engagement
and personal disengagement.
14) According to Boswell (2006), LOS is not merely about whether
employees perceive they are contributing effectively. Research
conducted by Towers Perrin (2003), found that many organizations
confuse communication with information, concentrating on
disseminating basic facts rather than providing context, commentary and
two-way dialogue. Their research indicated that employees want to know
what management thinks and believes and how it plans to act. And they
also want the opportunity to provide input - “it is part of the environment
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18) William Kahn’s (1990) seminal study of work engagement showed how
the context within which work is carried out combines with features of
the work itself to foster high levels of engagement. Other study findings
also support job design play a vital role in job engagement; for instance,
Bond (2010), in a study of call centre workers, found that a relatively
small increase in autonomy led to a significant increase in motivation,
alongside a decrease in absenteeism and mental distress.
19) Campion (Campion, 1998) stated „relatively less turnover research has
focused specifically on how an employee decides to remain with an
organization and what determines this attachment…retention processes
should be studied along with quitting processes”. Denton (Denton 2000)
has clearly indicated that employees who are happy and satisfied with
their jobs are more dedicated towards their work and always put their
effort to improve their organizational customer‟s satisfaction. Panoch
(Panoch, 2001) forwarded the view that organizations today take great
care in retaining its valuable employees and good employees as they are
increasingly becoming more difficult to find.
20) Walker (Walker,2001) was of the view that managing and retaining
promising employees‟ is an important fundamental means of achieving
competitive advantage among the organizations. Cutler (Cutler,2001)
was of the view that one of the most important demands on management
today in any organization is keeping the most vital and dynamic human
resources motivated and dedicated.
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CHAPTER-3
RESEARCH METHODOLOGY
STATEMENT OF PROBLEM
Having given a serious thought to the significance of human resources in the industry, I
have taken up the study to understand and analyze the impact of Human Resources [HR]
Practices in this sector. Hence, the study on “EMPLOYEE MOTIVATION AT BEML.
Motivation benefits are a necessity in every organization today. Employees have to be kept
motivated at all times through various measure and activities. This strengthens their sense
of belongingness and responsibility towards the company. In this background study is
selected to know the Motivation benefits provided at BEML .
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RESEARCH METHODOLOGY
SAMPLE SIZE: The sample for the study would be limited to 50 respondents.
SAMPLING UNIT: For this study the respondents will be the employees of HR consulting
firm.
TYPE OF SAMPLING: Simple random sampling method will be used for the study.
Primary data: Primary data will be collected using a structured questionnaire as well as
personal interview method.
Secondary data: The secondary data for this work will be obtained from company
magazines and brochures, website, newspapers, internet, text books, reports and other
promotional materials.
DATA ANALYSIS
The empirical data secured from various sources has been analyzed and interpreted
systematically with the help of suitable statistical tools and techniques. Pictorial
Presentation of the important data has been done to visualize the concept clearly and
quickly in the form of graphs and charts.
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STATISTICAL DESIGN
In order to test the hypotheses varied statistical tools are used in this present study for
example to establish a relationship between variables, bivariate correlation is used; to
establish the main effect of variance of varied categories and sectors of financial
institution on selected variables, analysis of variance is used. In addition to that mean
and standard deviation tables are also made on the variables used in this present study.
SAMPLING:
CONVENIENCE SAMPLING:
In this method the sample units are chosen primarily on the basis of the convenience
to the researcher.
HYPOTHESES
HYPOTHESIS 1: H0: Size of the organization in independent of the effectiveness of
employee Motivation H1: Size of the organisation organization is not independent of
the effectiveness of employee Motivation
CHAPTER SCHEME
CHAPTER: INTRODUCTION
COMPANY/PROFILE
INDUSTRY/PROFILE
CHAPTER 2: LITERATURE/REVIEW
CHAPTER 3: RESEARCH/DESIGN
LITTLE/OF/THE/STUDY
STATEMENT/OF THE PROBLEM
OBJECTIVES/OF/THE STUDY
SCOPE/OF/THE/STUDY
LIMITATIONS/OF/THE/STUDY
RESEARCH/METHODOLOGY
HYPOTHESIS
CHAPTER 4: DATA ANALYSIS/&/INTERPRETATION
CHAPTER 5: FINDINGS/AND/SUGGESTION
CHAPTER 6: BIBLIOGRAPHY
CHAPTER 7: ANNXURE
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CHAPTER-4
DATA ANALYSIS AND INTERPRETATION
Table 4.1.1: Age of the respondents
S. No Options No. of respondents Percentage (%)
1. Below 25 9 18
2. 25 to 35 29 58
3. 36 to 40 5 10
4. 41 and above 7 14
Total 50 100
INFERENCE:
The above table inferred the age of the respondents. 58% of the employees fall under the age group
of 25-30, 18% of the employees fall under 25, 14% of employees fall under 41 and above and 10%
employees fall under the age group of 36-40.
29
30
25
20
15
9
10 7
5
5
0
Below 25 25 to 35 36 to 40 41 and above
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INFERENCE:
The above table shows the experience of the respondents. 50% of the employees have attained 1-4
year of experience , 26% of the employees have attained 5-10 years of experience, 16% of
employees are have experience above 10 years and 8% of them are below 1 year.
Above 10 years 8
5 to 10 year 13
1 to 4 year 25
Below 1 year 4
0 5 10 15 20 25
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INFERENCE:
The above table inferred the education of the respondents. 48% of the respondents have completed
PG, 46% of the respondents have completed UG, 6% of the respondents have not completed.
25
20
15
23 24
10
3
0
UG PG Others
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INFERENCE:
The above table shows about the motivation level of the employees regarding the salary increments
given to them. 64% of the employees agree with it, 24% of the employees strongly agree, 8% of
them are neutral and 4% strongly disagree.
35 32
30
25
20
15 12
10
4
5 2
0
0
Strongly Agree Neither Strongly Disagree
agree agree nor disagree
disagree
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NO. OF
S.NO PARTICULARS RESPONDENTS PERCENTAGE
1 Strongly Agree 0 0
2 Agree 28 56
3 Neither agree nor disagree 14 28
4 Strongly disagree 8 16
5 Disagree 0 0
Total 50 100
INFERENCE:
The above table shows about the types of incentives that motivates the employees financial or non-
financial. 56% of the employees agree with it, 28% of the employees are neutral, 16% of them
strongly disagree.
00
8
Strongly Agree
Agree
Disagree
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INFERENCE:
The above table shows about the level of satisfaction with regard to salary given to them. 68% of
the employees agree with it, 20% of them are neutral, 8% strongly disagree and 4% of the
employees strongly agree.
CHART:4.2.6: Satisfaction with regard to salary drawing at present
00
6
Strongly agree
12
Agree
Disagree
32
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INFERENCE:
The above table shows about the satisfaction level of employee with their break timings. 68% of
the employees agree with it, 24% of them are neutral and 8% of the employees strongly agree.
00
6 Strongly agree
12
Agree
Disagree
32
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INFERENCE:
The above table shows the motivation level of the employees with regard to good working
conditions of the organization. 72 % of the employees agree with it, 20% of them are neutral and 8%
of the employees strongly agree.
CHART:4.2.8: Good physical working conditions are provided in the
organization.
00
Strongly agree
6
12
Agree
32 Disagree
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INFERENCE:
The above table shows the opinion of the respondents on job security. 72% of the employees agree
with it, 8% of them are neutral and 20% of the employees strongly agree.
CHART:4.2.9: Opinion of the employees with regard to job security
0 0 Strongly agree
4 10 Agree
Disagree
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INFERENCE:
The above table shows the opinion regarding retirement benefits provided by organization. 60% of
the employees agree with it, 16% of them are neutral and 24% of the employees strongly agree.
CHART:4.2.10: Retirement benefits available are sufficient.
Strongly agree
0
0
6 6 Agree
Disagree
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INFERENCE:
The above table shows opinion of the respondents regarding medical benefits. 64% of the
employees agree with it, 24% of them are neutral and 12% of the employees strongly agree.
00
Strongly agree
6
12 Agree
32 Disagree
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INFERENCE:
The above table shows the opinion of the employee‟s relationship with the top manager. 76% of
the employees agree with it, 12% of them are neutral and 12% of the employees strongly agree.
CHART:4.2.12: Chart showing Visibility with top management.
0 0
Strongly agree
6 6
Agree
Neither agree
nor disagree
Strongly
disagree
Disagree
38
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INFERENCE:
The above table shows opinion of the employee about the recognition of him from the superior.
60% of the employees agree with it, 24% of them are neutral and 16% of the employees strongly
agree.
CHART:4.2.13: Chart showing superior recognizes the work done in the
organization.
Strongly agree
0 0
4 12 Agree
Disagree
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Table.4.1.14: Table showing the job gives good status in the organization.
NO. OF
S.NO PARTICULARS RESPONDENTS PERCENTAGE
1 Strongly agree 12 24
2 Agree 34 68
3 Neither agree nor disagree 4 8
4 Strongly disagree 0 0
5 Disagree 0 0
Total 50 100
INFERENCE:
The above table shows the status the employee gets from the job. 68% of the employees agree with
it, 8% of them are neutral and 24% of the employees strongly agree.
CHART:4.2.14: Chart showing the job gives good status in the
organization..
0 0
4
12
Strongly agree
Agree
Neither agree nor disagree
34 Strongly disagree
Disagree
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INFERENCE:
The above table shows the satisfaction of the employee with the responsibility and the role of his
work. 76% of the employees agree with it, 4% of them are neutral and 20% of the employees
strongly agree.
CHART:4.2.15: Satisfaction with regards to responsibility and role in my
38
40
35
30
25
20
15 10
10
5 2
0 0
0
Strongly agree Agree Neither agree Strongly Disagree
nor disagree disagree
work.
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INFERENCE:
The above table shows the relationship in the informal work group. 88% of the employees agree
with it, 12% of them are neutral.
CHART:4.2.16:Chart showing the quality of the relationships in the
44
45
40
35
30
25
20
15
10 6
5 0 0 0
0
Strongly agree Agree Neither agree Strongly Disagree
nor disagree disagree
informal workgroup.
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INFERENCE:
The above table showing the satisfaction level of the respondents regarding the support provided
by the HR department. 72% of the employees agree with it, 12% of them are neutral and 8% of the
employees strongly agree.
CHART:4.2.17: Satisfaction with regard to support from the HR department.
40 36
35
30
25
20
15
10 6
4 4
5
0
0
Strongly agree Agree Neither agree Strongly Disagree
nor disagree disagree
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INFERENCE:
The above table shows the team spirit in the organization among the employees. 72% of the
employees agree with it, 20% of them are neutral and 12% of the employees strongly disagree.
CHART:4.2.18: Table showing fare amount of team spirit in the
organization.
00
Strongly agree
10
Agree
Neither agree nor disagree
34
Strongly disagree
Disagree
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INFERENCE:
The above table shows the opinion of the employees about being the best at their job . 64% of the
employees agree with it, 4% of them are neutral and 32% of the employees strongly agree.
CHART:4.2.19: Table showing the best performance in my job.
35 32
30
25
20 16
15
10
5 2
0 0
0
Strongly agree Agree Neither agree Strongly Disagree
nor disagree disagree
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INFERENCE:
The above table showing the satisfaction level of the respondents regarding the support provided
by the HR department . 60% of the employees agree with it, 24% of them are neutral 12% of the
employees strongly agree and 4% of them strongly disagree.
CHART:4.2.20: Chart showing the best performance in my job.
0
2 6
12
Strongly agree
Agree
Neither agree nor disagree
30 Strongly disagree
Disagree
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INFERENCE:
The above table shows the opportunities available in the organization for advancement . 88% of the
employees agree with it, 12% of them are neutral.
CHART:4.2.21: Chart showing opportunities for advancement in this
organization.
44
45
40
35
30
25
20
15
10 6
5 0 0 0
0
Strongly agree Agree Neither agree Strongly Disagree
nor disagree disagree
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CHAPTER-5
FINDINGS:
The study found that 64% of employee motivation with regard to increments given
to employees
About 56% of the employees agree that financial incentives motivate them than non-
financial incentives.
68% employees are satisfied with salary drawings at present.
68% employees are satisfied with regards to the lunch breaks, rest breaks and leaves
provided by the organization.
Majority 72% of the employees agree good working conditions are provided in the
organization.
Majority 72% of the respondents are satisfied with the opinion of the job securities
provided.
Most of the respondents 60% agree that the retirement benefits available are
sufficient.
Most of the respondents 64% of them agree that the medical benefits provided are
satisfactory.
Majority 76% of the respondents are satisfied with the responsibility and role of
their work.
Majority 76% of the respondents visibility with top management are considered
important.
Most of the respondents 60% feel superior recognizes work in the organization.
68% of the respondents feels the job gives a good status in the organization
76% of the respondents are satisfied with regard to responsibility and role they
perform.
Majority 88% of the respondents quality of relationship in informal workgroup.
72% of respondents are satisfied with the support from the HR department.
Majority of the respondents 72% shows fare amount of team spirit in the
organization.
Most of the respondents 64% show the best performance in their job.
60% of the respondents feel schedule of work with regards to job related decisions.
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SUGGESTIONS
BEML has highly Motivated Employees. Motivation of employees can still be increased so as to
increase the efficiency and satisfaction of work. Some of the areas that can be improved are:
Employee- employer relations: The employer should make effort to talk to the
employees and share his/her view on various topics. Employer should encourage and
support the employee.
Employee- employee relation: Only a few of the employees trust their co-workers,
therefore this area needs improvement. Group activities should be encouraged more
so that employees can work together and thus strengthen their relation. More
informal gatherings should be encouraged so that they can know each other.
Few of the employees are not satisfied with the lunch breaks, rest breaks provided it
can be extended.
Some of the employees are not satisfied with the relationship between the top
management they should be free to speak with their employees.
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CONCLUSION
The motivational strategies used in BEML are very good. The employees are found to be motivated
and they are happy with the pay structure, benefits, work hours, freedom to work etc. The
organization has to be appreciated for keeping the employee highly motivated and thereby helping
them to meet personal as well as organizational goals.
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QUESTIONNAIRE
PERSONAL DETAILS:
Name:
Age:
Gender:
Experience:
Designation:
Qualification:
Q.1. The salary increments given to employees who do their jobs very well motivates
them.
a) Strongly agree b) Agree c) Neither agree nor disagree d) Disagree
e) Strongly disagree
Q.4. I am satisfied with the lunch break, rest breaks and leaves given in the
organization.
a) Strongly agree b) Agree c) Neither agree nor disagree d) Disagree
e) Strongly disagree
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Q.17.I generally like to schedule my own work and to make job-related decisions with
a minimum of supervision.
a) Strongly agree b) Agree c) Neither agree nor disagree d) Disagree
e) Strongly disagree
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BIBLIOGRAPHY
Books:
Website:
www.humanresources.hrvinet.com
www.scribd.com
www.wikipedia.com
www.beml.com
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