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  • Gemba Walk

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    ram dhuke
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    A gemba walk involves leaders visiting the shop floor to observe processes, understand how value is created, and interact with operators. There are several key steps: 1) preparing the team by discussing the walk beforehand, 2) planning questions in advance, 3) following the value stream flow by understanding steps before and after the process, 4) not suggesting changes during the walk but later with documentation, 5) documenting observations of the process and proposed solutions, and 6) following up with employees after proposed solutions are suggested.

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    A gemba walk involves leaders visiting the shop floor to observe processes, understand how value is created, and interact with operators. There are several key steps: 1) preparing the team by discussing the walk beforehand, 2) planning questions in advance, 3) following the value stream flow by understanding steps before and after the process, 4) not suggesting changes during the walk but later with documentation, 5) documenting observations of the process and proposed solutions, and 6) following up with employees after proposed solutions are suggested.

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    19 views9 pages

    Gemba Walk

    Uploaded by

    ram dhuke
    A gemba walk involves leaders visiting the shop floor to observe processes, understand how value is created, and interact with operators. There are several key steps: 1) preparing the team by discussing the walk beforehand, 2) planning questions in advance, 3) following the value stream flow by understanding steps before and after the process, 4) not suggesting changes during the walk but later with documentation, 5) documenting observations of the process and proposed solutions, and 6) following up with employees after proposed solutions are suggested.

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    © All Rights Reserved
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    of 9

    WHAT ARE THE VARIOUS STEPS

    INVOLVED IN

    GEMBA
    WALK?
    www.benchmarksixsigma.com
    MEANING

    Gemba walk refers to a lean


    management technique where the
    leaders or managers visit the shop
    floor with an agenda to learn
    something new about the process,
    see it in action, understand how
    value is being created, interact with
    the operators, reflect on the
    learnings and collaboratively
    improve the process.

    www.benchmarksixsigma.com
    VARIOUS STEPS INVOLVED
    IN A GEMBA WALK:

    1) PREPARE THE TEAM

    The team members must prepare


    beforehand. Talking about the
    walk before the walk happens will
    help everyone feel more
    comfortable and open to
    interactions.

    www.benchmarksixsigma.com
    2) HAVE A PLAN
    OR A STRATEGY

    The supervisor must plan his


    questions before he
    approaches the team
    members.

    www.benchmarksixsigma.com
    3) TRYING TO FOLLOW
    THE VALUE STREAM FLOW

    It is a good idea to ask employees


    about shift timings, handoffs
    between processes and other
    aspects that influence flow.
    Having the perspective of steps
    before and after the process
    helps in understanding the
    context.

    www.benchmarksixsigma.com
    4) DON’T SUGGEST MANY
    CHANGES DURING THE WALK

    It is not a good idea to suggest


    changes and advice during the
    walk. It is always better to go for
    suggestions later in terms of
    documented work or visualization
    tools (photos and video)

    www.benchmarksixsigma.com
    5) DOCUMENT
    THE OBSERVATIONS

    It is always a good idea to jot


    down the observations about the
    process, current interventions and
    proposed solutions with the
    study. It will keep everyone on the
    same page before and after the
    study.

    www.benchmarksixsigma.com
    6) FOLLOW-UPS
    WITH THE EMPLOYEES

    It is essential that once the


    proposed solutions are suggested,
    managers and senior management
    should involve in the changes and be
    supportive of the employees as well.
    It helps in establishing workplace
    connectivity and knowledge
    enhancement to themselves.

    www.benchmarksixsigma.com
    Learn about Gemba in our Lean
    Practitioner and Lean Guide
    Programs

    +91 98113 70943

    www.benchmarksixsigma.com

    https://tinyurl.com/BSSinquire

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