Professional Documents
Culture Documents
Fausto Tazzi
with
Cinzia de Rossi
Written in Paris, between August 2013 and July 2014
Translation from Italian by Meaghan Toohey
© ft 2014
Second Edition written in Paris, January 2016
© ft 2016
ISBN-13: 978-1505420807
ABOUT THE AUTHORS
After leaving their home country Italy, they have been based in
United Arab Emirates and in Egypt. During their business
assignments they have extensively travelled around Middle East &
Asia. They currently live in Paris with their daughter Chloé.
The content of this essay reflects only the authors’ views and it is not
to be related in any way with the positions of the companies for
which they worked and they are working for.
NOTE TO SECOND EDITION
Two years after having published the first edition of this paper, the
online sales reports were showing an interest raising slowly but
steadily all around the world. This has been a renewed source of
energy that motivated us to review our original work. In biomimetic
jargon this would be described as a process of natural regeneration,
i.e. once a first cycle is completed the results themselves generate
new and further opportunities pushing the need for continuing the
exploration.
By reading our text two years later, we better realized its strengths
and its limits, this second edition has been re-edited to better
underline key concepts and facilitate the reading experience. We
also realized that, if we wanted to further spread the biomimicry
meme in organizations worldwide, we should further ease the bridge
from theory to practice. We do not make a living out of writing, this
project never targeted an economic return; nevertheless sales
reports are important because our ambition is not just to write a kind
of post-hippy purely theorical essay. Our purpose is to give our
personal contribution in affirming biomimicry as a source of
inspiration to improve life in organisations. We realized that in order
to achieve that, our script should become more action-oriented. Only
by evolving this paper into a practical guideline from theory to
implementation we would have given a full meaning to our initial
work. Therefore, this second edition is enriched with the back-of-the-
business cards workshops: short and simple - Cinzia would
say essential - exercises to put biomimicry at work. As these ideas
are too important to remain just on paper. We hope you will
appreciate the effort, have a nice reading and let us know.
FC&c
TABLE OF CONTENTS
Chapter 1
Introduction to the Concept of Biomimicry
Chapter 2
Pyramids, Plum Trees, and Biomimicry in Organizations
Chapter 3
Nature’s effectiveness and efficiency, strong bonds and reciprocal
structures
Chapter 4
Strength through flexibility, the resilience of wood and bones
Chapter 5
Zero-sum systems: using organizational resources without
generating waste and stress
Chapter 6
The life of a cubic meter of grassland. Or, the importance of back
office
Chapter 7
Swordfish, polar bears, whales and top managers
Chapter 8
Diversification: organizational grasslands and multi-cultures
Chapter 9
Termites, plants, camels, and quantum theory
Chapter 10
Releasing control: nighttime surprises on Richard Dawkin’s computer
Chapter 11
Mobilizing energies for change: deserts, penguins, leaders and
conventions
Chapter 12
Where function and structure merge
Chapter 13
Brackish lagoons and greenhouses in the desert: from the
sustainable organization to the regenerating one
Chapter 14
A compass and a map for migrating in a biomimetic organization
Chapter 15
To be continued…
On a third one
Main gaps
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Gordon Mackenzie was an illustrator who worked for more than thirty
years at Hallmark headquarters in Kansas City, Missouri. The
following story isn’t a joke: in his last years with the company,
Mackenzie managed to convince his superiors to grant him the title
of Creative Paradox, whereby his role was just to support the
creative proposals that the teams of graphic designers brought him
by giving them informal validation. His title had no other meaning,
and he had no other authority. The position of Creative Paradox
probably provided him with a completely unexpected point of view on
the inner workings of an organization, as well as a good deal of free
time because in the nineties he went on to write Orbiting the Giant
Hairball, a delightful little manual on surviving corporate life, wherein
we find the story of the pyramid and the plum tree.
Mackenzie’s story of the pyramid and the plum tree still doesn’t
come anywhere near negating the value of hierarchy. Nature is
based on highly elaborate and rigorously respected hierarchical
structures, but they aren’t always monolithic structures oriented from
the top down like pyramids are.
Finally, there’s one last lesson from the story of the pyramid and the
plum tree that we should keep in mind. Pyramids are marvelous
buildings that come from a distant time, five thousand years before
the Common Era: they are structures from the past. We can learn a
great deal from our past but if we limit ourselves to simply applying
past solutions to current and future challenges it’s highly probable
that we’re on the verge of committing very serious errors. This is
because in our time the world, the economy, communications,
business, relationships, and people themselves are evolving toward
dimensions and at speeds never before seen. Our responsibility as
leaders of public or private organizations, profit or non-profit, is to
search for and promote the conditions for a better future for our own
companies, for the people who work there, for the community we live
in and ultimately also for ourselves.
Biomimicry at work
And
A shell, a bone, a bamboo stick are simple and at the same time
high-performing structures, designed following elegant shapes and
built with the minimum available resources. Their performance
derives from their design rather than from sheer mass: at points of
high wear, the concentration of resources is higher; where the stress
is lower, the structure is lightened as much as possible. Nature has
progressively streamlined the areas around the core and has
reorganized resources where they can provide the greatest
performance, reaching impressive results with a very small percent
of the initial resources.
Let’s now identify on a new business card the main sources of stress
in the system.
In nature, living things live where they work and work where they
live, exactly like people in a company. One of nature’s basic
principles is to work only under conditions that are favorable to life.
Biological structures are produced at the same temperatures and
pressures of the surrounding environment, using only materials
found on location, simply employing the available water as a
chemical solvent. The internal structure of an abalone shell is twice
as strong as the best ceramic obtained with the most cuttin-edge
production technology, and a spider’s web is five times as strong as
a cable made of Kevlar or steel. The adhesives of some crustaceans
can stick to any surface under water and a rhinoceros horn can
repair itself and regrow on its own. This makes for a harsh contrast
with the way companies organize their structures or define their aims
and incentive systems. In economics, we often confuse power with
size, organizational solidity with large structures, the potential of a
project with the number of people working on it or the size of the
investments behind it. In nature, strength is obtained by minimizing
structures and arranging them so that they naturally support
movement. Biology plans for a certain degree of flexibility,
maximizing resilience.
What would happen if we were able to build
organizations as strong as shells, create bonds as
tough as spider webs, reach cohesion between
functions like crustaceans and create self-
motivation that can nourish itself like a
rhinoceros’s horn?
And
How can we reorganize these routine tasks loading them with sense
and giving back value to the teams?
Life has some universal strategies, tricks that it uses often because
they always work well. One of these, for example, is to create its
chemical reactions in water. Be it in a plant or in our brain cells,
nature’s solvent, by definition, is water, a chemical substrate that
does not release toxic emissions. Can we be as simple as water,
move fluidly between the abilities of individuals and groups, create a
spirit of cooperation in which people naturally perform their best,
generously, without squeezing themselves to exhaustion and without
an excessive amount of supervision on the part of managers? Can
we cease to work ever harder and start working smarter, beginning
by taking apart all the unnecessary practices?
Let’s think about our organization, about the main cultures and
subcultures in it, e.g. the technical department culture, the IT culture,
the sales and the marketing ones, the finance community… We can
list them, ranking from the strongest and most influential
What are the main area of contact and cooperation among these
communities?
Cooperation
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Competition
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And other areas where these interaction tuned out to foster negative
relationships such as collusion or roadblocks that are damaging the
potential of the organization?
How can we evolve the organization chart, the processes and the
way of working to foster, avoid or pre-empt?
A faster and simpler bio-mimetic exercise: let’s quickly check if in our
organization we can find all the features that make a grassland
perennial:
Effectiveness and efficiency: doing the right thing and doing it the
right way, with the best employ of resources.
Which teams in the organization are the best at both? Which ones
can still improve their effectiveness, their efficiency or both?
Now we will not come with solutions: let’s get ready to release the
control.
Once we have chosen the teams that we will brief with requests to
increase efficiency or effectiveness, we shall just focus on defining
which substrates we will provide to simply trigger the powerful
natural process of self-improvement.
Chosen teams and objectives
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Substrates to be provided
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Chapter 11
The term radiation comes from the Latin radiare, to emit rays. In
physics, it refers to the waves and particles given off by matter. Heat
is a form of energy, and energy – both positive and negative, that is,
both motivation and stress – can be transferred by radiation.
Creating teams, processes and conditions that facilitate the creation
of energy waves allows motivation to radiate through the company.
Conversely, studying how to block them can help in understanding
how to block the radiation of stress. In nature, many organisms that
live in extreme climates have developed extremely effective
solutions for absorbing or releasing heat, ranging from the very
simple to the very complex. Some, for example, avoid absorbing
heat simply by staying in the shade, shielded from direct sunlight, or
by jumping across the sand to minimize absorption through
conduction. By contrast, the penguins of the Antarctic offer a simple
and effective example of behavior aimed at avoiding the loss of
precious heat radiation, by squeezing close together to minimize the
surface area exposed to the icy polar winds.
Large multinational companies, though they may
be well-directed from the top and well-connected
on the micro level, are still highly diversified and
spread over a great area.
One of the main managerial and organizational
challenges is managing commitment to change,
particularly of those peripheral elements that have
less exposure to the vision that triggered the
change.
How can we stop the stress, or how can we ease the flow of
information by activating organizational processes of
- radiation
- evaporation
- conduction
- convection
Chapter 12
Company vision
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Fittest teams
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Pick one (or a few) and let them elaborate on how – based on the
company vision stated above – they intend to describe their focused
mission, i.e. how the team will commit in contributing to realize the
company vision.
Team’s mission
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Then, let’s ask to the same team to think about the most fitting
organizational structure – team’s design, processes, people, time,
financial resources – they need to be in the best position for
delivering their self-defined mission.
Maybe you would like to provide the team with a business card that
reminds the minimalism biomimicry principle we discovered in
chapter 4
The reason we are talking here about tidal lagoons and greenhouses
in the desert is that these structures take the level of responsiveness
to the environment a step forward, toward the concept of
regeneration.
Are all of those effective and efficient ? Which initiatives can we launch to
further improve ?
Chapter 14
The simple fact of being reading this paper is already a factual first
step toward the development of biomimetic organizations, but now
we need to map out the course more completely. The process of
transformation from a traditional organization to a sustainable and
self-adapting biomimetic one requires effort to change perspective in
the planning of the organization itself. Creating conditions favorable
for the development of interconnected and inter-functional
organizations is a unique operation that must be custom-made to fit
each company, and it requires great commitment. It would be an
oversimplification to claim to provide generic recipes guaranteeing
success in such a multifaceted task. On the other hand, supplying
oneself with a compass and a map, while not being an absolute
guarantee of bringing the ship safely into the port of destination, can
make for much smoother sailing. Having a list, even an incomplete
one, of things to remember can help by providing a rough vision of
the potential problems and possible opportunities that we will
encounter in the implementation.
Key Talents
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Key Positions
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Preparatory steps
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We can leverage the work already done in chapter 5 and with a full
knowledge of the methodology dive deeper:
Once the basic cells of the new organization have been planned, it
becomes a question of spreading the vision to the entire system.
Let’s go back to the work done in chapters 9, 10 and 11.
Efficient? Yes/No
1
2
3
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5
Key competitors
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5
To be continued…
The simple business card here above should be the vision that will
energize all the organization to enter into an entirely new storytelling,
using new roadmaps, and take a courageous path of biomimicry and
organizational innovation.
Acknowledgements and disclaimer
ISBN-13: 978-1505420807