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Prometric Overview

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Hani Enayah
Business Development Director

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We’re a technology-led global leader in assessment services,
focused on powering a new era of achievement through
expertise, collaboration, and innovation.

Develop Prepare Assess

THE ACHIEVEMENT LIFECYCLE

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Get to market faster Boost your credibility Scale product adoption

Turbo-charge your assessment Increase the legitimacy and Drive the adoption and consumption
program with solutions designed to reputation of your certification. of your products and solutions by
author, publish, and deliver your Create new industry standards leveraging pre-established testing
assessments up to 10x faster than that can validate the value of locations in over 2,260 global markets,
traditional offerings. your program in the market. spanning over 180 countries, while
leveraging virtually limitless testing to
certify more professionals.

Support your learners Secure your program Ensure equal treatment

Help your candidates reach their full Ensure your intellectual property and Secure your program to ensure
potential with solutions and data remains secure, while actively academic integrity while maintaining
accommodations designed to help combating academic dishonesty by the privacy of your learners and
them schedule, prepare, and complete preventing foreknowledge, providing an accessible, fair, and
their exam - all with a 24/7 team of impersonation, and collaboration. equitable experience for all.
support professionals ready to help.

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About Prometric

Prometric is a in assessment services,


delivering the approaches
necessary to drive long-term success. We build, protect and grow
world-class assessment programs, always ensuring
and

30+ years 7M+ 180


Helping to build, protect Assessments delivered Countries
and grow world-class every year to candidates served
assessment programs across the globe

400+ Unlimited 1M+


Credentialing organizations Reach with our global Items
served across verticals test center network banked
and geographies

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Unmatched Proctoring expertise
informed by decades of experience

Capacity & reach to deliver


anytime, anywhere
With 30 years of unparalleled
operational experience, only
Best in class software & tech built
Prometric can offer a true across the assessment lifecycle
end-to-end solution providing
everything needed to grow
a world class testing Unparalleled security built on
and assessment program. high-stakes licensure programs

Candidate focused software,


services and support

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Laser Focused on

We’ve assembled an all-star cast


of leaders across our Executive
Leadership Team to write the next
chapter of Prometric’s story that’s
already 30+ years in the making.

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PROMETRIC HISTORY
30+ Years of Innovation

1990 1997 2004 2005 2010 2019

Drake Prometric is Sylvan Learning Prometric acquires Prometric Became the first major Led industry in
established to support Systems acquires Capstar, cementing introduces large provider to introduce promotion of full-scale
the emerging needs of Prometric, ushering in themselves as a leader scale Computer-based biometric ID capture as multi-modal delivery
technology the push to migrate in state insurance fixed administration a service to confirm capabilities, including
organizations in education & licensure licensing & continuing testing with the global candidates’ fidelity of experience
assessing the skills of programs from Paper- education, and implementation of the identification at testing across in-center,
the IT workforce. Based to Computer- professional TOEFL iBT and CPA locations. pop-up, and online
Based test delivery. association testing. exam programs. proctored exam
administration.

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Prometric // Goals

We believe in

by
connecting them to their
true purpose - making the
world a better place
through advancements in
the way we all

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PRODUCTS & SOLUTIONS

DEVELOP PREPARE DELIVER INTEGRATE


Finetune Generate® Prometric Boost ProProctor AI Performance Based Testing
Test Design Services Practice+ ProProctor AI+ Digital Badging
Test Development Services Practice+ LIVE ProProctor Live + AI Candidate Management
Exam Analysis Services In-Center Delivery Voucher Management

CORE NARRATIVES

EVOLUTION SPEED LEGETIMACY ADOPTION SUPPORT SECURE

Evolve your program Increase speed to Bring legitimacy and Drive the adoption and Help prepare and Ensure academic
to pace with the ever market while standardization to your consumption of your support your learners integrity while retaining
changing needs of the dramatically improving program in order to products and solutions to ensure their success learning privacy,
market and design quality and size of your validate its value in the by saturating the market and positive reflection equality, and
your program … reach, item bank. market. with certified of your program. accessibility.
scale, sophisticion professionals.

UNIVERSAL THEME

Flexibility Speed Security Quality Equality


Integration Reach & Scale Reliability Accessibility Sensitivity & Bias
Cost Candidate Satisfaction Consistency Ease of Business Diversity & Inclusion

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The world of learning has

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The Evolution
of Education

Enrollments are down 13.1% since 2019


A net loss representing millions of potential students over the past 2 years.

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The Evolution
of Education

Of employers report they have Of surveyed employees believe


trouble finding candidates their current skillset will
qualified to fit open roles. become irrelevant by 2023.

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The Evolution
of Education

Fueling the growth of

&

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The Evolution
of Education

All while consumer


expectations continue to

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The assessment industry has not made the fundamental
shift from being product-centric, to relationship-centric.

Assessment
Industry

PRODUCT-CENTRIC RELATIONSHIP-CENTRIC

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The impact can be felt within pain points
across the entire learner journey

Simplified Scheduling & Preparation & Leveraging


Discovery Commerce Delivery Achievements

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Opportunity

So, with… How can we help…


Declining prevalence of traditional Create differentiation and infuse new
education
value into certification programs?
Emergence of candidate-friendly
alternatives Find new ways to reach learners and
Lack of innovation in convert them in a meaningful way?
assessment technology
Craft a candidate experience that will
meet & exceed consumer expectations?

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The industry is asking for new
ways to do three things…

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O pportunity

with advanced item types

01 and innovative approaches to test development

Build Better to speed up the time to author, publish,


and deliver assessments
Assessments,
Faster to fully harness the power of your
data to create actual insights

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O pportunity

Access to a large captive audience with tools to help

02 you

Accelerate that remove friction from


transactions and increase candidate conversion
Program Reach
& Influence New ways to through pre-
and post-exam professional development offerings

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O pportunity

Give candidates an easy way

03 for their exam

Orchestrate where candidates


can manage their exam through real-time self-service
The Candidate
Experience Dedicated
personalized care anytime, anywhere
with

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The Future

THE FUTURE OF PROMETRIC


PROMETRIC 360

AssessmentCloud Prometric.com Driver Mobile App

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LEARNER
EXPERIENCE
Scheduling & Commerce

Preparation & Delivery

Leveraging Outcomes

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LEARNER
EXPERIENCE
Simplified Discovery

Preparation & Delivery

Leveraging Outcomes

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LEARNER
EXPERIENCE
Simplified Discovery

Scheduling & Commerce

Leveraging Outcomes

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LEARNER
EXPERIENCE
Simplified Discovery

Scheduling & Commerce

Preparation & Delivery

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Comprehensive Record Of
Mastery

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Courseware Content
Educational Institutions Self-Guided Learning
Online Learning Test Prep & Practice

Career Comprehension
Community & Network Certification
Job Placement & Advancement Credentialing

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The Future Of Assessments

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CLIENT
EXPERIENCE
Assemble & Publish

Candidate Management

Analytics & Insights

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CLIENT
EXPERIENCE
Build & Bank

Candidate Management

Analytics & Insights

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CLIENT
EXPERIENCE
Build & Bank

Assemble & Publish

Analytics & Insights

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CLIENT
EXPERIENCE
Build & Bank

Assemble & Publish

Candidate Management

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Allowing your program to develop your
assessments faster, delivering with unlimited
reach and scale, while empowering your
candidates to reach their full potential - all
from a single platform with top-rated security,
powerful integrations, and 30 years of
industry leading expertise.

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Develop Test Development Services
Increase speed to market, while providing a more accurate assessment of
knowledge.
Simplified and automated workflows consolidate item authoring and test creation
into a single authoring process. It welcomes multiple writers and editors with a
fail-safe, version-controlled system, allowing you to efficiently and quickly
manage last-minute changes. Self-distribution functionality eliminates multiple
exam authoring cycles for different delivery modalities.

Finetune Generate®
The ultimate authoring tool for assessment items and content.
Increase the productivity, efficiency, and creativity of authors, enabling them to
create larger, more diverse item banks in a fraction of the time, while securely
harnessing the power of Large Language Models (LLMs) patent pending AI
technology with Finetune Generate®.

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Prepare Prometric Boost
Personalized exam preparation designed to identify
and close knowledge gaps.
Increase knowledge retention by offering personalized practice exams that
dynamically adjust to help candidates maximize their potential for success,
leveraging the latest advancements in AI, while digitizing published
neuroscience research to drive engagement.

Practice+
Provide candidates a practice exam that functions exactly like the actual exam
with Practice+.
Leverage a comprehensive practice test experience to provide your candidates
an exact simulation of our testing driver – fully integrated directly into your
candidate portal and delivered via your ecommerce platform. Candidates can
take a practice exam at their convenience and receive immediate item-level
feedback to help them prepare for exam day.

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Assess ProProctor® Remote Delivery
A new standard in remote assessment, purposefully built to be fair, equitable, &
secure.
We've worked with experts from across the globe, creating a new approach to using
AI in remote assessments. Leveraging advanced AI to flag behavioral anomalies
such as facial, object, and screen detection, paired with options ranging from fully
automated AI, to AI-assisted live proctoring, all to provide candidates a seamless
testing experience regardless of testing location and proctoring method.

In-Center Delivery
A new standard in remote assessment, paired with traditional in-center testing,
built to provide flexible, equitable, and secure assessments.
Leverage pre-established, strategically placed physical test centers in 2,200+
global markets throughout 180 countries or choose another geographic location
that best suits the majority of your test-takers and let our team of Flex Network
Analysts do the rest. Provide test-takers the consistent testing measures that are
needed for fair, valid, and equitable exams – regardless of geographic location.

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Psychometric Expertise
Prometric’s cadre of Assessment & Psychometric
experts have hundreds of years of combined
expertise available for your program.
Increase productivity, while bringing
skills-based exams to candidates faster.
Global Growth
Fewer manual processes and production transitions set new
Helps to ensure the strongest partnership for the
standards for test publishing quality and error avoidance. Grow ongoing evolution and growth of global
your programs while helping to ensure high-quality exams are assessment programs, providing accessibility
delivered to test-takers faster than ever before—saving you support, expansion planning, volume
management, etc.
valuable time and money. Simplified and automated workflows
consolidate item authoring and test creation into a single
authoring process. It welcomes multiple writers and editors with a
fail-safe, version-controlled system, allowing you to efficiently
and quickly manage last-minute changes. Self-distribution Program Innovation
functionality eliminates multiple exam authoring cycles for Leverage the latest-and-greatest tools available
different delivery modalities. for assessment evaluation, development
forecasting, innovation implementation, and risk
assessment & mitigation.

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End-to-End Development

Design Development Analysis


Test Development Services Includes:

✓ Panel & Survey Job Analysis ✓ Item Development ✓ Data Forensics

✓ Test Specification ✓ Item Writing Training ✓ Psychometrics

✓ Standard Setting ✓ Item Review & Approval ✓ Reporting

✓ Item Design Sessions

✓ Exam Form Development

✓ Exam Review Sessions

✓ Equating & Scaling

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Hybrid AI-Human Test Development
for Assessment & Learning
Leverage Large Language Models and patent pending AI to to empower authors to
design, edit, and create items, passages, and content in novel and unprecedented
methods at up to 10X the speed, with little to no up-front work.

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Hybrid AI-Human Test Development
for Assessment & Learning
Leverage patent pending advanced AI to empower authors to design, edit, and create
items, passages, and content in novel and unprecedented methods at up to 10X the
speed, with little to no up-front work.

Improve Test Security Increase Quality Speed Up Authoring

Combat cheating by compiling your Kick off the creative process by Let AI give your team a head start so you
item bank full of novel items and producing net-new content and items can decrease the time it takes to author
more frequently updated content. for your SMEs to quality check. items from scratch by up to tenfold.

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Select model(s),
Large Language Models (LLMs) are starting to transform the Education &
adjust creativity, and
choose the number of
Assessment industries. Applications of LLMs are intended to provide a more
items to create intuitive interface for users to interact with generative models like GPT-3. With
Finetune Generate®, our aim was to build the best tool possible for AI-assisted
item writing.

Unlike Automated Item Generation (AIG) that use template-based item


models, Generate takes no upfront setup or template building by the content
developer. Instead, writers can access Generate’s advanced AI authoring
Generate unique,
novel item stems,
engine to create novel items with only a click of a button.
distractors, and keys
within seconds
Generate was built specifically with item writers in mind to provide your
Subject Matter Experts (SMEs) more time to focus on their expertise, while
increasing productivity workflows and creativity of your item bank. Each
Generate model is designed to reflect the unique structure of your assessment
and gives the user the specific controls needed for their task.

Further train your


The result is the perfect writing partner - pulling from billions of data sources
model to to quickly generate high quality questions within minutes. Further refined with
automatically adjust
to your desired as little as 30 additional sample items, while using machine learning to quickly
writing style,
stem/option length, adapt and react to SMEs in real time, teams can now jumpstart their creative
and more
process in order to quickly develop larger, deeper, and more diverse item
banks that increase the security of your assessments.

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Hybrid AI-Human Test Development
for Assessment & Learning
Leverage patent pending advanced AI to empower authors to design, edit, and create
items, passages, and content in novel and unprecedented methods at up to 10X the
speed, with little to no up-front work.

Leverage the latest Enable your test


advancements Development team
Unlike Automated Item Generation Reduce Subject Matter
(AIG) that use template-based Experts, recruiting, training,
item models, Finetune Generate and conflict of interest – Get
takes no upfront setup work of more out of the team you
template building by the content already have. Generate
developer. Instead, writers can enables SMEs to focus their
access Generate’s advanced AI time on more critical tasks like
authoring engine to create novel reviewing iteratively, editing,
items with a click of a button. and validating

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The ultimate practice experience, with personalized
recommendations specifically geared to close gaps in
knowledge and help candidates retain knowledge.

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The Ultimate Practice Experience
A practice Exam with Personalized Recommendations Specifically to Close Gaps
in Knowledge and Help Pass Their Exams

Personalized practice Science based micro-learning


experience powered by AI approach for longer retention
Dynamically adjusts item difficulty, Scientifically proven learning methods,
frequency, and subject matter using such as item-level feedback, increase
AI recommendations based on engagement while leading to long-term
performance, recall and mastery. knowledge retention.

Deep analytics provide Gamified experience drives


actionable candidate feedback engagement and adoption
Expansive visual data helps test-takers Using badging, leaderboards, and
spot gaps in content, predict pass performance metrics, learners can
rates, and better understand their uncover meaningful insights to spend
grasp of essential concepts. their study time wisely.

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Author or import practice content, manage users, and uncover detailed analytics, while gaining insight into candidate
knowledge gain, total recall, and overall topic performance. Understand where candidates are over and under performing,
giving test development teams valuable insights that can help shape future versions of your assessment.

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Practice+
Secure Gated Access
✓ Eligibility Based Registration

Practice+ ✓ CMS Integration


✓ Sponsor-Branded Launch Page
✓ Variable Access Length
✓ Candidate On Demand Access

Flexible options to provide study resources within the real exam Testing Experience Preview
day experience
✓ Content & Subject Matter Preview
Purchased and accessed directly from your existing candidate
portal using the same process as for live exams including ✓ Single Source for Real and Practice Banks
eligibility management
✓ Builder Configuration for Multiple Choice
Single source for real and practice item banks for centralized
content management ✓ Test Driver Experience
✓ Tailored Study Options (Feedback,
Retake)
✓ Timed / Untimed
✓ Navigation Options for Flexible Review

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Set eligibility requirements to gate exam launch Exam and section feedback screens provide
access, monitoring candidate access. overall scoring and item level feedback for
multiple choice questions.

Candidates can launch anytime, anywhere, and Set a timer like the real exam to help with
through their browser of choice. pacing, or set it as untimed for maximum
study availability
Practice+
Comprehensive Candidates receive a preview of the same
ProDriver interface they will experience on
Candidates can reset and retake their practice
exam (static form) multiple times when enabled.
their actual exam.
Features
Unlock the full power of practice tests with
Leverage a comprehensive practice Consultative services around the right length and Allow candidates access to their practice test
test experience to provide your candidates an exact types of questions for your practice exam and for up to a year (default is 24 hours).
simulation of our ProDriver testing platform – fully how to build your bank.
integrated directly in your candidate portal and delivered
via your ecommerce platform. Candidates can take a
practice exam and receive
to help them prepare for exam day. Fully integrate your practice exam solution in Allow candidates to navigate forward,
your candidate dashboard for ease of purchase backward, and direct to specific items to offer
and access. flexibility in their studying.

Prometric can implement a personalized launch


page for Test Sponsors without their own
candidate experience

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AI-Augmented Live Proctoring Built For
Security, Fairness, and Flexibility
Leveraging 30 years of proctoring expertise, we know what it takes to properly
administer an assessment to combat cheating while minimizing the risk of unequal
treatment across candidates.

We worked with leading institutions from across the globe to ground our AI
governance in data-driven regulatory and ethical initiatives and created a new
approach to using AI in remote assessments. The artificial intelligence in ProProctor
was designed to improve accuracy while dramatically reducing the potential for bias.

Our goal was to create a remote assessment solution that was flexible enough to
meet the needs of any program, while providing 24/7 global operations, purposefully
built to be secure, fair, and flexible.

Leverage the latest advancements in artificial intelligence to both augment and fully
automate the proctoring process, while still maintaining fundamental security
standards set for in-center test administration.

Options for professional review or live trained proctors allow for the ultimate flexibility,
creating a full spectrum of options from fully automated proctoring, to AI-Assisted live
proctors, solving for any program need from low-stake to high-stake.

Easy review of recorded events and anomalies with streamlined self-service review
portal access for simple and intuitive follow up review.
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AI-Powered Anomaly Multi-level End-to-End
Detection Agent Monitoring Security Checkpoints
Powerful AI constantly scanning for Dedicated readiness agent to support Secured login controls and enhanced
potential risks candidates through their check-in process candidate authenticity checks

Keystroke detection to identity activity 100% live trained proctors during 360 environmental scans to ensure test-
outside the norm of candidate behavior the entire duration of the exam ready workspace

Candidate verification powered by facial AI-Assisted security agents for human Proprietary lockdown browser
recognition confirmation of flagged anomalies and AI-powered anomaly detection

Head and gesture movement detection to One-way exam access and live video
identify potential abnormalities review capabilities

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Ready to get started with ProProctor?
Choose delivery model trailered to your needs:

ProProctor AI ProProctor AI+ ProProctor Live

AI Proctoring AI Proctoring + REVIEW Live Proctoring + AI

Fully Automated AI Remote Assessment Fully Automated AI Remote Assessment Fully Live Remote Assessment
+ Professional Review + AI Anomaly Detection
+ Multi-Level Professional Agent Support

AI Proctoring includes: Everything in AI Proctoring, plus: Full AI Anomaly Detection, plus:

✓ AI Candidate Authentication ✓ Post-Exam Professional Security Audit ✓ Live Professional Readiness Agent

✓ AI Environment Security Check ✓ Market Leading Performance & Scalability ✓ Live Professional Proctor

✓ AI Automated Proctoring ✓ Live Professional Security Agent

✓ Record & Review Flagged Violations ✓ Immediate Exam Termination

✓ Real-Time Support ✓ Market Leading Performance & Scalability

✓ Robust Reporting & Analytics ✓ Secure Locked Down Environment

✓ Market Leading Performance & Scalability

✓ Secure Locked Down Environment

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ProProctor Live
Live Proctoring + AI

Fully Live Remote Assessment


+ AI Anomaly Detection
+ Multi-Level Professional Agent Support

Full AI Anomaly Detection, plus:

✓ Live Professional Readiness Agent

✓ Live Professional Proctor

✓ Live Professional Security Agent

✓ Immediate Exam Termination

✓ Market Leading Performance & Scalability

✓ Secure Locked Down Environment

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Transforming in-center assessment
by breaking location barriers.

Our candidate-centric approach provides scalable testing


capabilities by focusing on strategically placed physical test
centers, supported by our dedicated team of Test Network v
Analysts and remote delivery capabilities, To better serve the
unique needs of our clients and test-takers, we’ve adopted a
candidate-centric approach. By providing scalable testing
capabilities and focusing on strategically placed physical test
centers, supported by our dedicated team of Test Network
Analysts and remote delivery capabilities, we’ve unlocked
virtually unlimited testing hours globally.

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Toronto Beijing London Mumbai New Delhi New York

Las Vegas Vancouver Sydney Moscow Houston Nassau

Munich Manchester Dublin Paris Montreal Brussels

Vienna Seoul Washington Tokyo Miami Amsterdam

Baltimore Dubai San Jose Johannesburg Madrid Boston


Bangalore Rochester Zurich Istanbul Atlanta Denver

Abu Dhabi Charlotte Wichita Rio de Janeiro Rome Seattle

Ottawa Toledo Prague Perth Louisville Quebec City

Philadelphia Bangkok Krakow Florence Cape Town Barcelona

Los Angeles Anaheim Detroit Brooklyn Oslo St. Petersburg

Budapest Shanghai Columbia Jacksonville Belfast Windsor

Osaka Pittsburgh Cleveland Naples


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Flexible Testing Network
Looking to test in a unique location? Our committed team of Flex
Network Analysts utilizes established processes and procedures to
manage all aspects of new venue recruiting, set up, and tear down.

Tailored Testing Locations


Leverage test-centers in geographical areas with greatest test-taker
demand, providing the testing hours when and where you need
them most.

Consistent Proctor Training


Best-in-class proctor recruiting and training measures provide
consistent proctoring, regardless of location.

CBT and PBT Delivery


Flexibility means being able to choose the modality that best suits
the needs of your program, whether that's traditional computer-based
delivery or paper-based delivery. Ensure a secure paper-based
administration, from printing and distribution, to exam administration,
to post-administration document handling, scoring and auditing.

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Featuring
Best in Class Test Delivery

We make every effort to provide Our best-in-class proctor recruiting and training
reasonable testing accommodations to measures include certification and annual Physical locations are added and/or
enable all test-takers to complete recertification programs to ensure consistency, removed as needed in the locations you
examinations on a level playing field, regardless of testing location. need them the most in order to
regardless of a recognized need or accommodate the maximum number of
challenge. We work with our clients to candidates possible, while eliminating
ensure test-takers with unique needs additional overhead costs associated with
have full access to the programs and unused test centers.
services available.
Periodic testing that meets the stringent
security and performance requirements of a
continuous, fixed test center network,
operating under consistent security, check-in,
and exam monitoring protocols, meeting our
highest standards for administering secure Ensure optimal performance while
Testing sites conform to our rigid
examinations. This model allows us to quickly operating under consistent security,
development standards, including facility
expand capacity while maintaining consistent check-in, and exam monitoring protocols,
location and identification, interior space
test delivery modes for candidates. Ensuring meeting your highest standards for
layout and design, and security and
continuity of processes and procedures at all administering secure examinations in any
technical provisions.
testing locations via ongoing audits. testing location.

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All Powered by

Develop Your Assessments Faster Deliver With Unlimited Reach & Scale
Tap into psychometric expertise Give candidates the ultimate
and advanced AI to increase choice and unlock virtually
creativity. Decrease dishonesty, limitless reach and scale through
and significantly speed up global in-center testing and AI
content authoring. augmented remote proctors.

Empower Your Candidates Build The Perfect Tech Stack


Help your candidates meet their Breakdown barriers and build the
full potential with streamlines perfect tech stack with our end-to-
candidate experience, hyper- end software solutions, robust
personalized prep, and more partner integrations, and API
accurate + consistent scoring. based open platform.

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Join us as we partner with educators, certification bodies, and
corporate partners to create new ways for the world to
learn, assess and ascend.
Develop Prepare Assess

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Thank you

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