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ACTIVITY 2

Operation Management

FAMINI, JERICHO R.
BEN 1B

What is competitiveness?
Competitiveness refers to a firm's ability to achieve market superiority over
competitors, focusing on product performance, low prices, dependability,
and flexibility. Improvements in quality lead to productivity, lower costs, and
often, firms become low cost leaders.

What is the difference between strategy and


tactics
A strategy is a future action plan that outlines long-term goals and the
methods to achieve them while tactics are individual steps and actions
taken by teams to implement the initiatives outlined in the strategy.

What is productivity?
A manager's primary responsibility is to maximize productive use of an
organization's resources, measured by productivity, which is the ratio of
output to input.

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