Professional Documents
Culture Documents
Damm 19:11
Damm 19:11
1 READING
a Read the back cover of a book about
air travel. Can you guess the answers Air BABYLON
to any of the questions?
Depending on what computer system
the airline uses, check-in staff can talk to
Air Babylon is a best-selling book,
co-written by Imogen Edwards-Jones and each other via simultaneous email. So when
anonymous airline staff whose identities they seem to be taking a very long time to
must remain secret. It tells the ‘inside type your rather short name into the computer,
story’ about flying and answers all these they are probably sending one of their colleagues a
questions and many more…
message – usually about you or about someone in the
What are the check-in staff really doing when queue behind you. These messages range from ‘Have you seen this incredibly good-
they type at their computers?
looking woman / man?’ to ‘I’ve got a really difficult passenger here – does anyone
Why is the heating often suddenly turned up have a seat next to a screaming child?’ 1
halfway through a flight?
Out of 1,000 passengers, how many will There is a sensible drinking policy on all airlines, which means that we are not
probably lose their luggage? supposed to serve passengers if they start getting noisy, but some air crew think that
Why do airport staff sometimes have a if you give them enough to eat and drink, they will eventually fall asleep and give you
problem with wheelchairs? no trouble at all. 2 That’s the reason, of course, why we like to turn the heating up
Why can you sometimes smell roast chicken in halfway through a flight…
a plane when they are serving you fish?
Some airports are notorious for losing passengers’ luggage. Heathrow has a poor
reputation – most airports lose about two in every thousand bags, but Heathrow loses
eighty per thousand, which means for every five hundred people who check in, forty
won’t get their bags or suitcases at the other end! 3 When the airport is busy,
which it always is, there is so much baggage being transported between the terminals
and so little time to do it that a lot of the transferred luggage gets left behind.
b Now quickly read the extract from
Air Babylon. Did you guess correctly? 4 Not only is there always a shortage of them for the people who really need
c Now read the extract again. them, but worse still, some of the people who request them often don’t need them at
Complete each paragraph with one all. I’ve lost count of the number of times I’ve pushed someone through the airport,
of the sentences below. Be careful, taken them through customs and passport control, and got a porter to pick up their
as there is one sentence you do not luggage, and then seen the person jump up in Arrivals and sprint towards their waiting
need to use. relatives. One flight attendant I know gets so annoyed when this happens that as soon
as the passenger gets out of the chair she shouts, ‘Ladies and gentlemen! I give you
A Wheelchairs are a big problem for us.
another miracle, courtesy of the airline industry! After decades in a chair, he walks
B It flies into the engine, totally
destroying itself and the machinery. again!’ The passenger is normally so embarrassed that he (and it’s usually a he)
disappears as quickly as he can.
C I’ll never forget the last time it
From Air Babylon by Imogen Edwards-Jones
happened to me. Birds are one of the major problems for any airport when
D So you can see, it really does pay to planes are taking off and landing. A swan or any large bird
be nice to the person at the desk. can easily cause an accident. 5 Smaller birds are
E This is mainly because the transport less of a problem. In some cases they can do some
times between the terminals are so damage, but more often than not they are just
tight. roasted. When this happens, there is often such
F And, as every flight attendant knows, a strong smell of roast bird that passengers on
a snoring plane is a happy plane. the plane think that chicken is being cooked,
d Do you believe everything you read and they’re often surprised when they are given
in the extract? a choice of fish or beef at dinner!
24
2 VOCABULARY air travel
Complete the column on the right with a word or phrase (all the words come from the Air Babylon extract).
At the airport
1 Most big airports have several different buildings called . terminals
2 Passengers leave from Departures and arrive at .
3 Two general words for bags and suitcases are and . /
4 When you arrive at the airport, you go to to get your boarding pass.
5 Before you get on the plane you have to show identification at and go through security.
6 After you have arrived you go to baggage reclaim to your luggage.
7 When you go through , you may be asked, ‘Do you have anything to declare?’
8 A person whose job is to carry your bags for you is called a .
9 Ryanair and easyJet were two of the first low-cost .
On the plane
10 The pilots and other people who work in the plane are the (air) .
11 The people who have paid to travel in a plane are .
12 The person who looks after you during a flight is the .
13 You can usually ask for a window or aisle .
14 The noun from the verb fly is .
15 When a plane is going up into the sky it is .
16 When a plane is coming down from the air it is .
b Which of the words in a can also be used if you are travelling by bus or train?
Cover the words on the right and read the definitions again.
Can you remember all the words and pronounce them correctly?
M I N I G R AM MAR so / such…that
The passenger is normally so embarrassed that he disappears as quickly as possible.
When this happens there is often such a strong smell of roast bird that passengers on the plane
think that chicken is being cooked.
We often use so / such… (that) to express a consequence.
Use so + adjective / adverb The film was so good (that) we went to see it again.
He drives so dangerously (that) nobody wants to go with him.
Use so much / so many + noun There was so much traffic (that) we nearly missed our flight.
Use such a + adjective + single countable noun It was such a good film (that) we went to see it again.
Use such + adjective + uncountable or plural noun They played such awful music (that) nobody wanted to dance.
They were such beautiful shoes (that) I bought them.
2B
tely put
nd to stop
eeding .
ilable - like b Tell B your story in your own words, e.g. It was in
an cloth, Janumy a few years aBo and I was on a fliBht from New
Get help York to North Carolina .. .
by calling
3A FLIGHT STORIES Student B SA IT'S A
a Read a newspaper article about a flight. a Read you
Imagine that you were one of the passengers shouldn't
on the flight, and were sitting just behind
Mrs Fletcher. Think about: WHAT T
• why you were travelling to Florida
ON A H
• who you were with
• what you saw and how you felt.
A ccordin
typical
find the righ
do. As a sur
run.' They lo
forget to loo
The numbe
open space
told someon
IS THERE A DOCTOR ON BOARD? Canada, on
M rs Dorothy Fletcher was travelling with her
daughter and her daughter's fiance on a US
Airways flight from London to Florida. Her daughter
had stayed
Look for a sh
was going to be married there the following week.
night there,
They had to get a connecting flight in Philadelphia, branches to
but the flight landed late and they had to rush during the d
between terminals. On their way to the gate, Mrs to attract att
Fletcher began to feel ill. She didn't say anything to clothing to a
her daughter because she didn't want to worry her.
However when the flight from Philadelphia to Florida b Now in y
took off, she suddenly got a terrible pain in her chest, in the mo
back, and arm - she was having a heart attack.
The cabin crew put out a call to passengers: 'We have
a medical emergency. If there is a doctor on board, 7A ARGU
could you please press the call bell.' Incredibly, not
just one bell sounded but fifteen! There were fifteen Role-play
doctors on board, and what was even better news.
they were all cardiologists! They were travelling to 1 HUSBAND
Florida for a conference. It's your wif
birthday to
The doctors immediately gave Mrs Fletcher
buy her goo
emergency treatment and they managed to save
(last year y
her life. The plane made an emergency landing in
of the Ring
North Carolina and she was taken to hospital there.
she really w
Fortunately she recovered quickly enough to be able
but you ha
to attend her daughter's wedding.
work and h
go shoppin
b Now listen to A's story. to finish wo
you? Student
B 2B Flight stories Student B
Make guesses and a You’re going to read a newspaper article and then tell your
low about A. partner about it. Read the article and write down 10 words that
tonight, …? will help you remember the story.
, (a kind of music)…?
a film), …?
st night, …?
(month), …?
a / an
, …?
, …?
119
n
s A + B
re they buy them) b Close your book and tell B your story in your own
ng, etc.) words, e.g. There was a woman called Nuala who was
ula’s dressed to kill tonight’? a violinist from Ireland…
3A MINI GRAMMAR so I such ... that
C) Complete the sentences with so, such, so much/ many, or such a.
1 My case is so heavy (that) I can hardly pick it up.
2 It was small airport (that) there were only two flights per day.
3 T here were people at the airport (that) we couldn't see my cousin.
4 It was awful weather (that) we couldn't leave the hotel.
5 I bought souvenirs in Mexico (that) I had to buy another bag.
6 The staff at the first hotel were unfriendly (that) we decided not to stay there.
7 The receptionist was rude man (that) most people complained to the owner.
8 They were cheap tickets (that) we decided to buy them.
9 I ate food at the barbecue (that) I had to lie down.
10 The service at the restaurant was good (that) I left a big tip.
(!) Rewrite the sentences using so, such, so much / many, or such a.
1 I played badly. I lost 6- 0, 6-0.
I played so badly (that) I lost 6-0. 6-0.
2 The filn1 was very bad. We left after half an hour.
The film was----- - - - -- - - -- - ·
3 The food was disgusting. Nobody could eat it.
The food _ __ _ _ _ _ __ _ __ _ _
4 He made a lot of mistakes. The boss sacked him.
He made _ _ _ __ __ _ _ _ _ _ __ __
5 The music was beautiful. Everyone stopped to listen.
It was _ __ _ _ __ _ _ _ _ __ __ _ __
6 They were good seats. We had a perfect view.
They were _ _ __ _ _ _ _ _ _ _ _ _ _ __
7 There was a lot of traffic. We missed our flight.
There was _ _ _ _ _ _ _ _ _ __ _ _ _ __
8 Joe ate a lot of biscuits. He felt sick.
Joe ate _ _ __ _ _ _ _ _ _ _ _ _ _ _ _ __
activation
G Complete the sentences with your own ideas. Then compare your ideas with a partner.
1 It was such a hot day (that) _ _ _ _ _ _ _ _ __
c In pairs, A tell B your story. B ask A for more details and decide
whether the story is true or not. Then swap roles.
2B 27