The document contains data on call volumes and transfers for two users, AWF1 OB and AWF2 OB. For each user, it lists the number of calls they received, the number of calls transferred, and the percentage of total calls that were transferred. It shows that on average, AWF1 OB transferred 2.06% of calls and AWF2 OB transferred 2.02% of calls.
The document contains data on call volumes and transfers for two users, AWF1 OB and AWF2 OB. For each user, it lists the number of calls they received, the number of calls transferred, and the percentage of total calls that were transferred. It shows that on average, AWF1 OB transferred 2.06% of calls and AWF2 OB transferred 2.02% of calls.
The document contains data on call volumes and transfers for two users, AWF1 OB and AWF2 OB. For each user, it lists the number of calls they received, the number of calls transferred, and the percentage of total calls that were transferred. It shows that on average, AWF1 OB transferred 2.06% of calls and AWF2 OB transferred 2.02% of calls.
AWF1 OB B - 3569 325 4 1.23% AWF1 OB B - 3053 342 5 1.46% AWF1 OB B - 3070 343 5 1.46% AWF1 OB B - 3576 357 6 1.68% AWF1 OB B - 3049 349 6 1.72% AWF1 OB B - 3577 330 7 2.12% AWF1 OB B - 3063 84 2 2.38% AWF1 OB B - 3492 336 8 2.38% AWF1 OB B - 3475 368 9 2.45% AWF1 OB B - 3086 324 8 2.47% AWF1 OB B - 3557 316 8 2.53% AWF1 OB B - 3047 355 10 2.82% AWF1 OB B - 3038 336 11 3.27% 2.06%
USER NAMCALLS XFER XFER %
AWF2 OB B - 3580 364 3 0.82% AWF2 OB B - 3044 404 5 1.24% AWF2 OB B - 3072 408 6 1.47% AWF2 OB B - 3583 476 7 1.47% AWF2 OB B - 3575 403 6 1.49% AWF2 OB B - 3079 396 6 1.52% AWF2 OB B - 3074 379 6 1.58% AWF2 OB B - 3546 454 8 1.76% AWF2 OB B - 3582 393 9 2.29% AWF2 OB B - 3048 407 11 2.70% AWF2 OB B - 3584 406 11 2.71% AWF2 OB B - 3570 390 11 2.82% AWF2 OB B - 3041 374 11 2.94% AWF2 OB B - 3562 402 14 3.48% 2.02%