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  • Team Bless Xfers 83123 1215pm

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    Kal Lixto
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    The document contains data on call volume and transfers for two users, AWF1 OB and AWF2 OB. For each user, it lists the number of calls, transfers, percentage of calls transferred. It shows that the average transfer percentage for AWF1 OB was 1.67% and for AWF2 OB was 1.78%.

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    The document contains data on call volume and transfers for two users, AWF1 OB and AWF2 OB. For each user, it lists the number of calls, transfers, percentage of calls transferred. It shows that the average transfer percentage for AWF1 OB was 1.67% and for AWF2 OB was 1.78%.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views1 page

    Team Bless Xfers 83123 1215pm

    Uploaded by

    Kal Lixto
    The document contains data on call volume and transfers for two users, AWF1 OB and AWF2 OB. For each user, it lists the number of calls, transfers, percentage of calls transferred. It shows that the average transfer percentage for AWF1 OB was 1.67% and for AWF2 OB was 1.78%.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    USER NAMCALLS XFER XFER %

    AWF1 OB B - 3576 436 3 0.69%


    AWF1 OB B - 3577 391 4 1.02%
    AWF1 OB B - 3053 416 5 1.20%
    AWF1 OB B - 3086 407 5 1.23%
    AWF1 OB B - 3043 394 5 1.27%
    AWF1 OB B - 3047 414 6 1.45%
    AWF1 OB B - 3049 410 6 1.46%
    AWF1 OB B - 3557 403 6 1.49%
    AWF1 OB B - 3569 401 6 1.50%
    AWF1 OB B - 3578 424 7 1.65%
    AWF1 OB B - 3060 416 7 1.68%
    AWF1 OB B - 3492 425 9 2.12%
    AWF1 OB B - 3475 456 10 2.19%
    AWF1 OB B - 3546 436 13 2.98%
    AWF1 OB B - 3063 423 13 3.07%
    1.67%

    USER NAMCALLS XFER XFER %


    AWF2 OB B - 3048 339 2 0.59%
    AWF2 OB B - 3044 552 4 0.72%
    AWF2 OB B - 3582 543 5 0.92%
    AWF2 OB B - 3583 590 6 1.02%
    AWF2 OB B - 3571 551 7 1.27%
    AWF2 OB B - 3074 438 7 1.60%
    AWF2 OB B - 3072 518 9 1.74%
    AWF2 OB B - 3562 547 10 1.83%
    AWF2 OB B - 3584 590 11 1.86%
    AWF2 OB B - 3580 516 10 1.94%
    AWF2 OB B - 3570 540 12 2.22%
    AWF2 OB B - 3041 552 13 2.36%
    AWF2 OB B - 3079 545 13 2.39%
    AWF2 OB B - 3038 494 14 2.83%
    AWF2 OB B - 3566 509 17 3.34%
    1.78%

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