Professional Documents
Culture Documents
Dickson
H
unt and Morgan (1995) (hereinafter temied H&M) librium, marketers are not doing their job. Marketing practi-
make several important contributions to the market- tioners live and die by the d paradigm.
ing literature with their critique of the neoclassic I found H&M's theory of comparative advantage stimu-
competitive equilibrium paradigm, their promotion of the lating and provocative, which brings me to the purpose of
dynamic disequilibrium paradigm (hereinafter called the 3 this comment. Although I accept and applaud much of
paradigm'), and their theory of competition. Although H&M's work, my fundamental concem is that their theory
H&M acknowledge that several devastating and comprehen- of comparative advantage and market orientation lacks
sive critiques of the established paradigm have appeared in explanatory power because it is not dynamic enough. In the
the economics joumals, it is useful for the marketing field to spirit of constructive criticism, I here discuss what creates
have readily available their cogent critique of the underlying market diversity and comparative advantage, why competi-
premises of orthodox microeconomics thinking. Marketers tive markets are more efficient, how competitive markets
continue to see published research in marketing that uses the fail, and how management of failed markets can fail. The
equilibrium paradigm and premises to derive elegant math- goal is to demonstrate the power and precision of the 3 par-
ematical models that, in tum, lead to prescriptive rules as to adigm and encourage scholars, policymakers, and practi-
how firms should behave. tioners to use the paradigm to focus on how firms leam to
Having offered an altemative theory of dynamic dise- improve their key competitive processes.
quilibrium (Dickson 1992, 1996) it would be disingenuous
for me not to support H&M in their advocacy of the 3 para-
digm. More to the point, whatever the relative merits of our Rates of Change in Supply
theories, marketing is the art and science of creating change and Demand
(disequilibrium) in markets in such a way that the change That consumer tastes, preferences, and behavior are always
benefits the firm (or an alliance of firms) and, consequently, changing together with the offerings of suppliers means that
comparatively 'Wwadvantages" rivals. If a market is in equi- comparative advantage itself must be a dynamic construct. A
dynamic theory of competition, which H&M aspire to
develop (p. 8), must focus on heterogeneity in the rates of
change (i.e., the dynamics) of supply and demand and not
1(9, or delta (the Greek d), is a symbol of change in calculus and on the current level of heterogeneity in supply and demand.
dynamic mechanics. In its use here it also stands for the d in This requirement reveals the fundamental paradigmatic
dynamic and the d in disequilibrium. ambiguity of H&M's theory. It does not fully embrace the
rate-of-change 3 paradigm in its explanation of comparative
advantage. For example, H&M's Figure 1 is a static or state
Peter R. Dickson is the A. C. Nieisen Chair of Marketing Research, Uni- model of the relative competitiveness of a firm's offering.
versity of Wisconsin-Madison. The author acknowledges the helpful com- This can be contrasted against the 3 paradigm, whereby
ments of Paui Farris, Alan Malter, Kerry Meline, Christine Moorman, Jan- companies are constantly striving to move from one com-
ice Payan, J. Paul Peter, Thekia Rura, Joel Urbany, and three anonymous
JM reviewers. petitive advantage to another (D'Aveni 1994). For example,
the race to compete in the notepad computer market is one
Journal of Marketing
102 / Journal of Marketing, October 1996 Vol. 60 (October 1996), 102-106
of constant improvement in product speed, memory, battery effects generally increase the efficiency of markets over
life, weight, picture quality, picture size, mouse design, time.2 The exceptions (i.e., market failure) occur when a
durability, and cost, which reflects a race between the lead- market pursues a product or service feature path that is less
ing companies to improve their design, manufacturing, sup- desired by buyers than an altemative feature or when a com-
ply-chain, distribution, and selling processes. With each bination or coupling of market path dependencies leads to a
innovation-imitation cycle, the leadership may change (and monopoly (i.e., elimination of all competition). How mar-
has changed), and the race gets faster and more demanding. kets evolve along different types of path dependencies, how
Few markets are so dynamic, but even mundane markets they might become more efficient, or how they might fail
charige as some innovation-imitation is always occurring in can be studied through simulation (Farris, Verbeke, and
product and process design (even if only by reducing the Dickson 1995; Nelson and Winter 1982).
costs of production processes). Hunt and Morgan effectively propose that heterogeneity
The dynamic impact of changing supply on demand and in the set of individual consumer demand functions, {dj: i =
changing demand on supply can be mathematically 1,..., n}, leads to heterogeneity in the set of individual seller
described as (Dickson 1992, p. 71, footnote 2; 1995a, p. 97) supply functions, (SJ: j = l,...m), where heterogeneity across
supply functions is measured on dimensions such as size
(1) (ad/at: i= 1 nl,+ |=f({asj/at:j= I ml),,and and scope, tn more general terms, this relationship can be
(2) {asj/9t: j = 1 m), = g({adi/at: i = I n}),. ,, mathematically described as
where 3di/3t equals change in demand of buyer i, 3sj/3t (3) {Sj: j = I m|, = gdd,: i = I,..., n}),_ |.
equals changes in the supply function of supplier j , and () By comparing Equation 3 with equations 1 and 2, we can
indicates the set of demand and supply functions across all n contrast it with my theory of competitive rationality and see
buyers and m sellers. Assuming the reasonable premise of how H&M's theory can be made more dynamic. Hunt and
response heterogeneity—that is, 3di/3t varies across i (some Morgan consider states of heterogeneity of demand and
buyers adopt new products faster than others) and 3sj/3t supply rather than heterogeneity in rates of change of
varies across j (some suppliers leam and adapt processes demand and supply (i.e., variance in individual and market
faster than others)—the interactive effects between and leaming on both the supply and demand side). I now
within response vectors {3di/3t) and {3sj/3t} are guaranteed demonstrate the significance of this distinction by using it
to continue to amplify or ripple into future time periods. to explain what creates the "macro and micro" phenomena
These iterative interaction effects create a complex system of market diversity, comparative advantage, and market
that will never come to rest in a state of equilibrium and, efficiency.
hence, cannot be so specified (Day 1987). Entrepreneurs find
ways to exploit characteristics of this ever-changing disequi-
librium through innovation-imitation (Dickson 1992; Hayek How and Why Competitive
1978; Kirzner 1985; Schumpeter 1934), and their new initia- i\/larkets Are Diverse
tives create fresh higher-order amplification or ripple effects.
When the rate of change of the supply functions of firms
When the aforementioned sets of seller-supply functions
(i.e., {3sj/3t: j = I,...,!}) varies across different aspects of
or buyer-demand functions exhibit regularities, then these
the firms' supply functions because of the variance in their
regularities are called path dependencies (Arthur 1994;
present and past higher-leaming capabilities, firms' sup-
Dickson 1995a). Path dependencies are systemic negative or
ply functions will become diverse. This might seem at
positive feedback effects that create trends in supplier or
first to be a descriptive truism—if firms are changing in
buyer behavior. For example, the systemic diffusion
different ways at different speeds, then this must produce
processes in a market in which suppliers imitate each other
diversity. But the proposition is not always true. Again, if
and consumers imitate each other is a common positive path
the changes follow a technological (supply) or a demand
dependency (amplification) effect (see Robertson and
path dependency, then such regularities in change (diffu-
Gatignon 1986). As a market progresses through a series of
sion of supplier or buyer behavior through innovation-
supply and demand path dependencies, the competitive
imitation) can lead to less diversity in supply. In organi-
focus of the market shifts to new innovation-imitations in
zation learning, such path dependencies have been called
different products and processes. Another way of putting
selection and retention processes and are well docu-
this is that the crucial quality and cost drivers of the prod-
mented (see Miner and Haunschild 1995). They greatly
ucts and processes within the market change. The introduc-
influence the structure of an industry and the diversity of
tion of 75 varieties of grind-your-own gourmet coffee beans
its behavior.
has created such a new path dependency in the coffee mar-
ket (Moukheiber 1995). By giving away over 10 million
copies of its Navigator software, Netscape may have created
a standard for commercial Intemet use (a supply and 2The conventional price equilibrium paradigm allows negative
demand path dependency) that favors the firm. Investors feedback effects (e.g., when demand increases, price rises and
were at least betting on this happening in 1995. Circuit profits increase, which increases supply and lowers price again).
City's CarMax, a used-car superstore, may create a new path What it cannot handle well are positive feedback effects caused by
innovations in, say, products or distribution logistics that are imi-
dependency in the $275 billion used-car market and maybe
tated and that take the whole market down new parallel or sequen-
even in the new-car market. Such positive path dependency tial path dependencies.
REFERENCES
Alchian, Armen A. (1950), "LIncertainty, Evolution and Economic Hayek, Frederick A. (1978), New Studies in Philosophy. Politics,
Theory," Journal of Political Economy, 58 (3), 211-21. Economics and the History of Ideas. t.x)ndon: Routledge and
Alderson, Wroe (1965), Dynamic Marketing Behavior. Hamate, Kegan Paul, Chapter 12.
IL: Richard D. Irwin. Heilbroner, Robert (1993), The Making of Economic Society, 9th
Arthur, W. Brian (1994), Increasing Returns and Path Dependency ed. Englewood Cliffs, NJ: Prentice-Hall, 89.
in the Economy. Ann Arbor, MI; The University of Michigan Hunt, Shelby D. (1995), "The Resource-Advantage Theory of
Press. Competition," Joumal of Management inquiry, 4 (December),
Bateson, Gregory (1972), Steps to an Ecology of Mind. New York: 317-32.
Ballantine Books. and Robert M. Morgan (1995), "The Comparative Advan-
Chandler, Alfred D., Jr. (1977), The Visible Hand: The Managerial tage Theory of Competition," Joumal of Marketing, 59 (April),
Revolution in American Business. Cambridge, MA: Harvard 1-15.
University Press Kirzner, Israel M. (1985), Discovery and the Capitalist Process.
(1990), Scale and Scope: The Dynamics of Industrial Cap- Chicago: University of Chicago Press.
itaiism. Cambridge, MA: Belknap Press. Landes, David S. (1969), The Unbound Prometheus: Technologi-
(1993), "Lxaming and Technological Change: The Per- cal Change and Industrial Development in Western Europe
spective From Business History," in Leaming and Technologi- from 1750 to the Present. Cambridge: Cambridge University
cai Change, Ross Thomson, ed. London: MacMillan Press. Press.
Cohen, Michael D. and Lee S. Sproull, eds. (1996), Organizational Miner, Anne S. and Pamela R. Haunschild (1995), "Population
Learning. Thousand Oaks, CA: Sage Publications. Level Leaming," Research in Organizational Behavior, 17,
D'Aveni, Richard A. (1994), Hypercompetition. New York: The 115-66.
Free Press. Mokyr, Joel (1990), The Lever of Riches. Oxford: Oxford Univer-
Day, George S. (1994), "The Capabilities of Market-Driven Orga- sity Press.
nizations," Joumal of Marketing, 58 (October), 37-52. Moukheiber, Zina (1995), "Oversleeping," Forbes, (June 5),
Day, Richard H. (1987), "The Evolving Economy," European 78-82.
Journal of Operations Research, 30 (June), 251-57. Nelson, Richard R. and Sidney G. Winter (1982), An Evolutionary
Dickson, Peter R. (1992), "Toward a General Theory of Competi- Theory of Organization Change. Cambridge, MA: Harvard
tive Rationality," Joumal of Marketing, 56 (January), 69-83. University Press.
(1995a), Review of "Increasing Returns and Path Depen- Porter, Michael E. and Claas van der Linde (1995), "Green and
dency in the Economy," by W. Brian Arthur, Joumal of Mar- Competitive," Harvard Business Review, (September/October),
keting, 59 (July), 97-99. 120-34.
- (1995b), "Process Capital," A. C. Nielsen Center for Mar- Robertson, Thomas S. and Hubert Gatignon (1986), "Competitive
keting Research Working Paper, University of Wisconsin- Effects on Technology Diffusion," Journal of Marketing, 50
Madison. (July), 1-12.
(1996) Marketing Management, 2d ed. Fort Worth, TX: Schumpeter, Joseph A. (1934), The Theory of Economic Develop-
Dryden Press. ment. Cambridge, MA: Harvard University Press.
and Michael R. Czinkota (1996), "How the U.S. Can Be Sinkula, James M. (1994), "Market Information Processing and
Number One Again: Resurrecting the Industrial Policy Debate," Organizational Leaming," Journal of Marketing, 58 (January),
Columbia Journal of World Business, forthcoming. 35^5.
Economist, (1995), "The Future of Energy," (October 7), 23-26. Thomson, Ross, ed. (1993), Learning and Technological Change.
Farris, Paul W., Willem J. Verbeke, and Peter R. Dickson, (1995), London: MacMillan Press.
"Modeling the Evolutionary Effects of Path Dependencies in Utterback, J. M. (1994), Mastering the Dynamics of Innovation.
Markets," working paper, Darden School, University of Virginia. Boston: Harvard Business School Press.
Gersick, Connie J. G. (1991), "Revolutionary Change Theories: A Weiner, Jonathan (1995), The Beak of the Finch. New York: Vin-
Multilevel Explanation of the Punctuated Equilibrium Para- tage Books.
digm," Academy of Management Review, 161 (I), 10-36.