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Peter R.

Dickson

The Static and Dynamic Mechanics


of Competition: A Comment on Hunt
and l\/lorgan's Comparative
Advantage Theory
The author provides constructive criticism of Hunt and Morgan's (1995) promotion of the dynamic disequilibrium
paradigm and explains why their comparative advantage and market orientation theory is not dynamic enough. He
discusses what creates market diversity and comparative advantage, why competitive markets are more efficient,
how competitive markets fail, and how management of failed markets can fail. The author's goal is to demonstrate
the explanatory power of the dynamic paradigm and encourage the use of it to focus on how firms can learn to
improve their competitive processes.

H
unt and Morgan (1995) (hereinafter temied H&M) librium, marketers are not doing their job. Marketing practi-
make several important contributions to the market- tioners live and die by the d paradigm.
ing literature with their critique of the neoclassic I found H&M's theory of comparative advantage stimu-
competitive equilibrium paradigm, their promotion of the lating and provocative, which brings me to the purpose of
dynamic disequilibrium paradigm (hereinafter called the 3 this comment. Although I accept and applaud much of
paradigm'), and their theory of competition. Although H&M's work, my fundamental concem is that their theory
H&M acknowledge that several devastating and comprehen- of comparative advantage and market orientation lacks
sive critiques of the established paradigm have appeared in explanatory power because it is not dynamic enough. In the
the economics joumals, it is useful for the marketing field to spirit of constructive criticism, I here discuss what creates
have readily available their cogent critique of the underlying market diversity and comparative advantage, why competi-
premises of orthodox microeconomics thinking. Marketers tive markets are more efficient, how competitive markets
continue to see published research in marketing that uses the fail, and how management of failed markets can fail. The
equilibrium paradigm and premises to derive elegant math- goal is to demonstrate the power and precision of the 3 par-
ematical models that, in tum, lead to prescriptive rules as to adigm and encourage scholars, policymakers, and practi-
how firms should behave. tioners to use the paradigm to focus on how firms leam to
Having offered an altemative theory of dynamic dise- improve their key competitive processes.
quilibrium (Dickson 1992, 1996) it would be disingenuous
for me not to support H&M in their advocacy of the 3 para-
digm. More to the point, whatever the relative merits of our Rates of Change in Supply
theories, marketing is the art and science of creating change and Demand
(disequilibrium) in markets in such a way that the change That consumer tastes, preferences, and behavior are always
benefits the firm (or an alliance of firms) and, consequently, changing together with the offerings of suppliers means that
comparatively 'Wwadvantages" rivals. If a market is in equi- comparative advantage itself must be a dynamic construct. A
dynamic theory of competition, which H&M aspire to
develop (p. 8), must focus on heterogeneity in the rates of
change (i.e., the dynamics) of supply and demand and not
1(9, or delta (the Greek d), is a symbol of change in calculus and on the current level of heterogeneity in supply and demand.
dynamic mechanics. In its use here it also stands for the d in This requirement reveals the fundamental paradigmatic
dynamic and the d in disequilibrium. ambiguity of H&M's theory. It does not fully embrace the
rate-of-change 3 paradigm in its explanation of comparative
advantage. For example, H&M's Figure 1 is a static or state
Peter R. Dickson is the A. C. Nieisen Chair of Marketing Research, Uni- model of the relative competitiveness of a firm's offering.
versity of Wisconsin-Madison. The author acknowledges the helpful com- This can be contrasted against the 3 paradigm, whereby
ments of Paui Farris, Alan Malter, Kerry Meline, Christine Moorman, Jan- companies are constantly striving to move from one com-
ice Payan, J. Paul Peter, Thekia Rura, Joel Urbany, and three anonymous
JM reviewers. petitive advantage to another (D'Aveni 1994). For example,
the race to compete in the notepad computer market is one

Journal of Marketing
102 / Journal of Marketing, October 1996 Vol. 60 (October 1996), 102-106
of constant improvement in product speed, memory, battery effects generally increase the efficiency of markets over
life, weight, picture quality, picture size, mouse design, time.2 The exceptions (i.e., market failure) occur when a
durability, and cost, which reflects a race between the lead- market pursues a product or service feature path that is less
ing companies to improve their design, manufacturing, sup- desired by buyers than an altemative feature or when a com-
ply-chain, distribution, and selling processes. With each bination or coupling of market path dependencies leads to a
innovation-imitation cycle, the leadership may change (and monopoly (i.e., elimination of all competition). How mar-
has changed), and the race gets faster and more demanding. kets evolve along different types of path dependencies, how
Few markets are so dynamic, but even mundane markets they might become more efficient, or how they might fail
charige as some innovation-imitation is always occurring in can be studied through simulation (Farris, Verbeke, and
product and process design (even if only by reducing the Dickson 1995; Nelson and Winter 1982).
costs of production processes). Hunt and Morgan effectively propose that heterogeneity
The dynamic impact of changing supply on demand and in the set of individual consumer demand functions, {dj: i =
changing demand on supply can be mathematically 1,..., n}, leads to heterogeneity in the set of individual seller
described as (Dickson 1992, p. 71, footnote 2; 1995a, p. 97) supply functions, (SJ: j = l,...m), where heterogeneity across
supply functions is measured on dimensions such as size
(1) (ad/at: i= 1 nl,+ |=f({asj/at:j= I ml),,and and scope, tn more general terms, this relationship can be
(2) {asj/9t: j = 1 m), = g({adi/at: i = I n}),. ,, mathematically described as

where 3di/3t equals change in demand of buyer i, 3sj/3t (3) {Sj: j = I m|, = gdd,: i = I,..., n}),_ |.
equals changes in the supply function of supplier j , and () By comparing Equation 3 with equations 1 and 2, we can
indicates the set of demand and supply functions across all n contrast it with my theory of competitive rationality and see
buyers and m sellers. Assuming the reasonable premise of how H&M's theory can be made more dynamic. Hunt and
response heterogeneity—that is, 3di/3t varies across i (some Morgan consider states of heterogeneity of demand and
buyers adopt new products faster than others) and 3sj/3t supply rather than heterogeneity in rates of change of
varies across j (some suppliers leam and adapt processes demand and supply (i.e., variance in individual and market
faster than others)—the interactive effects between and leaming on both the supply and demand side). I now
within response vectors {3di/3t) and {3sj/3t} are guaranteed demonstrate the significance of this distinction by using it
to continue to amplify or ripple into future time periods. to explain what creates the "macro and micro" phenomena
These iterative interaction effects create a complex system of market diversity, comparative advantage, and market
that will never come to rest in a state of equilibrium and, efficiency.
hence, cannot be so specified (Day 1987). Entrepreneurs find
ways to exploit characteristics of this ever-changing disequi-
librium through innovation-imitation (Dickson 1992; Hayek How and Why Competitive
1978; Kirzner 1985; Schumpeter 1934), and their new initia- i\/larkets Are Diverse
tives create fresh higher-order amplification or ripple effects.
When the rate of change of the supply functions of firms
When the aforementioned sets of seller-supply functions
(i.e., {3sj/3t: j = I,...,!}) varies across different aspects of
or buyer-demand functions exhibit regularities, then these
the firms' supply functions because of the variance in their
regularities are called path dependencies (Arthur 1994;
present and past higher-leaming capabilities, firms' sup-
Dickson 1995a). Path dependencies are systemic negative or
ply functions will become diverse. This might seem at
positive feedback effects that create trends in supplier or
first to be a descriptive truism—if firms are changing in
buyer behavior. For example, the systemic diffusion
different ways at different speeds, then this must produce
processes in a market in which suppliers imitate each other
diversity. But the proposition is not always true. Again, if
and consumers imitate each other is a common positive path
the changes follow a technological (supply) or a demand
dependency (amplification) effect (see Robertson and
path dependency, then such regularities in change (diffu-
Gatignon 1986). As a market progresses through a series of
sion of supplier or buyer behavior through innovation-
supply and demand path dependencies, the competitive
imitation) can lead to less diversity in supply. In organi-
focus of the market shifts to new innovation-imitations in
zation learning, such path dependencies have been called
different products and processes. Another way of putting
selection and retention processes and are well docu-
this is that the crucial quality and cost drivers of the prod-
mented (see Miner and Haunschild 1995). They greatly
ucts and processes within the market change. The introduc-
influence the structure of an industry and the diversity of
tion of 75 varieties of grind-your-own gourmet coffee beans
its behavior.
has created such a new path dependency in the coffee mar-
ket (Moukheiber 1995). By giving away over 10 million
copies of its Navigator software, Netscape may have created
a standard for commercial Intemet use (a supply and 2The conventional price equilibrium paradigm allows negative
demand path dependency) that favors the firm. Investors feedback effects (e.g., when demand increases, price rises and
were at least betting on this happening in 1995. Circuit profits increase, which increases supply and lowers price again).
City's CarMax, a used-car superstore, may create a new path What it cannot handle well are positive feedback effects caused by
innovations in, say, products or distribution logistics that are imi-
dependency in the $275 billion used-car market and maybe
tated and that take the whole market down new parallel or sequen-
even in the new-car market. Such positive path dependency tial path dependencies.

Mechanics of Competition /103


What Creates Comparative market orientation and market-driven processes.-^ As H&M
point out, particular market orientation processes can be
Advantage readily imitated, but the culture that organizes all of the mar-
A theory of dynamic competition should not be based on ket leaming processes together into a unique synergistic
assumptions, premises, and propositions that describe static comparative advantage may not. But by so proposing that
market states. A theory of dynamic competition must market orientation processes can be vicariously leamed
describe how markets change and what dynamics create the (imitated), H&M effectively answer the question as to
change. Hunt and Morgan suggest this by using words such whether a market-oriented firm can "enjoy a sustainable
as history and lead to. To illustrate, different firm scales and competitive advantage." It depends on the higher-order
scopes, as described by Chandler (1990, 1993), can be leaming processes of the firm and its rivals; if rival firms are
explained by their innovation and imitation leaming history continuously improving their market orientation processes
in a market, which determines the rate of change in their and culture at a faster rate than the firm, then the answer is
supply function over time (3sj/3t), which determines their no. What can be more confidently asserted is that it is a
supply function (Sj) at any time. Scale and scope are charac- firm's higher-order leaming processes that create and sus-
teristics of Sj. Similarly, the comparative or resource advan- tain its comparative and realized competitive advantages, t
tage of a firm's supply offering, which is measured in terms next apply a macroeconomic generalization of this micro-
of cost and value and is framed in H&M's Figure 1, is deter- economic proposition to understanding market efficiency.
mined by 3sj/3t, which is determined by a firm's leaming
capabilities.
A firm can learn by simple S-R reinforcement Market Efficiency
processes, mindless imitation processes, and accidental A corollary of the 3 paradigm and competitive advantage
experimentation (Alchian 1950; Miner and Haunschild theory is that market efficiency should not be conceptual-
1995), but such leaming processes leave much to chance. ized as a level phenomenon but as a rate-of-change phe-
A firm's higher-order learning processes {complex nomenon (i.e., a dynamic leaming phenomenon). Thus,
resources in H&M's terms) are defined as the processes there is no such thing as an "efficient market." Instead, one
and systems instituted within the firm that deterministi- market is relatively more efficient than another if it is faster
cally drive the continuous improvement in all of the firm's at leaming to use input resources more efficiently and
products and processes and, hence, determine future 3sj/3t effectively to increase customer satisfaction. Such leaming
(Cohen and Sproull 1996; Dickson 1995b). Examples of is at the population level (Miner and Haunschild 1995) or
such higher-order leaming processes are a firm's design- macro level of competitive rationality (Dickson 1996). A
do-observe-redesign experimentation processes, imitative market exhibits path dependencies in its sets or vectors of
benchmarking processes, total quality management evalu- changing supply and demand that reflect the adoption of
ation processes, and feedback control processes (e.g., cus- more efficient design, manufacturing, physical distribution,
tomer satisfaction tracking and activity-based costing), as communication processes, and management systems
are processes that reward continuous process improve- (Chandler 1977, 1990, 1993; Dickson 1995b; Heilbroner
ment. A firm that manages such higher-order learning bet- 1993; Landes 1969; Mokyr 1990; Thompson 1993; Utter-
ter than its rivals has more control over its leaming, its back 1994).
innovation-imitation, and its likely success. There is a
chance that rivals with inferior leaming processes will for- Why Competitive Markets Are More Efficient
tuitously gain a periodic comparative advantage in the
This view of efficiency helps explain why, on average, the
product of their supply processes, but the firm that devel-
lower the exogenous management of a market, the higher
ops and sustains superior, higher-order leaming processes
the market leaming and, hence, efficiency of a market.
possesses a long-term, sustainable competitive advantage.
Competitive markets have endogenous (built-in) evolution-
Thus, the fundamental construct is not comparative
ary leaming advantages (Dickson 1992, 1996; Hunt 1995).
advantage in product value and cost but is higher-order
leaming. To further demonstrate the value of this insight,
I apply it to H&M's conceptualization of market orienta-
tion as a resource that provides a sustainable competitive ^Sinkula (1994, p. 37) has described how a firm learns to
advantage. improve its core competitive advantages, competencies, or
processes, such as market infonnation processing as higher-order
Does Market Orientation Provide a Sustainable leaming. However, in the strict meaning of the term, higher-order
leaming should describe the formal/informal, expressed/tacit
Competitive Advantage
processes a firm uses to leam how to leam (i.e., deuteroleaming
Market orientation describes a set of organized intemal and processes [Bateson 1972]). For example, higher-order leaming
boundary spanning processes that enable the firm to leam occurs when a firm leams from market-based observation of a
about, respond to, and lead changes in consumer, channel, competitor's approach to process benchmarking or how it rewards
and competitor behavior. These include competitive bench- its sales force for continuous improvement suggestions. Using
market information to leam how to reduce costs or raise perceived
marking processes and consultation with suppliers, distribu- product quality is invaluable leaming, but not higher-order leam-
tors, and customers. Day (1994) has described how a firm ing. Leaming how to improve imitative leaming processes or leam-
can use higher-order-leaming processes and principles (i.e., ing reinforcement processes is higher-order leaming (Dickson
total quality management leaming processes) to improve its 1995b).

104 / Joumai of Marketing, October 1996


They are more efficient because they leam faster.'' They petitive political economy may not always be as efficient as
leam faster because they are free to leam however much they could be or might have been. A competitive political
they choose, and the resulting variance in leaming creates economy's markets trend toward more efficient use of
rewards for the firms with superior "when and how" learn- resources, but, for a period of time, a market may pursue a
ing capabilities. Hunt and Morgan's explanation that inno- path dependency that is judged (often in hindsight) to be
vation is rewarded in free markets describes an important inferior to another path that was less traveled than it could
leaming reinforcement mechanism, but it is insufficient. have been. One such example might be the style path depen-
For example, innovations also could be rewarded in a com- dency that the automobile product-markets pursued in the
mand economy. 1950s and 1960s at the expense of an innovation-imitation
The two conditions that are necessary and sufficient to path focusing on vehicle safety. From the dynamic perspec-
create a market that has a built-in leaming capability are (1) tive, this is a form of periodic market failure.^ It is periodic
the presence of the profit motive,' and (2) the absence of because, as explained by the Austrian economists, the mar-
autocrats or cabals in the political economy that overly con- ket will ultimately correct itself in the direction of more-effi-
strain supplier and buyer behavior. The profit motive and cient leaming and investment. An innovative entrepreneur
supplier and buyer freedom leads to heterogeneity in change teaches the market about the inferiority of the current path
in supplier behavior and buyer behavior. As equations 1 and through a break-through innovation that creates a new path
2 explain, heterogeneity in rates of change and leaming cre- (Hayek 1978; Kirzner 1985). In the meantime, other entre-
ates a market in permanent disequilibrium, whose disjunc- preneurs make incremental innovations that take a market
tures are further advanced and exploited by profit-seeking further along other existing paths.
entrepreneurial entities and their swift imitators. The regu-
larities in a competitive market's dynamic disequilibria (i.e., How Management of Failed Markets Fail
process and technological innovation-imitation path depen- The apparent periodic failure of a product-market is often
dencies) lead to higher levels of market input-output effi- used to justify the remedial introduction of constraints on
ciency. The metaphor for a competitive market is a perpet- the behavior of suppliers and buyers (i.e., market regula-
ual motion machine that is perpetually leaming to become a tion); but such market failures cannot be used to support the
more efficient input-output machine. general proposition that more market regulation makes mar-
To keep apace with or stay ahead of such market leam- kets more efficient. Furthermore, even when enlightened
ing, individual firms must continuously improve their man- market regulation is pursued to correct competitive market
agement, supply, manufacturing, distribution, and marketing failures, enlightened regulation itself can follow an ineffi-
processes. They must be ever more alert, ever leaming and cient path dependency.^ For example, environment regula-
striving to serve the customer better than their rivals do (Day tion has followed a pollution-control path rather than a
1994). While waxing and waning, a competitive market is in resource-productivity regulatory path (Porter and van der
perpetual motion, trending (along path dependencies) to Linde 1995). This has misdirected the "free" market's inno-
ever greater efficiency and effectiveness in its use of vation-imitation leaming processes and has consequently
resources. Such a trending theory is similar to theories of frustrated the advancement of efficient environment protec-
stop-start, punctuated equilibrium that are currently in tion. Regulatory path dependencies can be particularly per-
vogue in evolutionary economics (Gersick 1991). Moreover, nicious because they are not subject to the same correction
like biological evolution, market evolution is rapid in times forces as are path dependencies created by competitive mar-
of exogenous systemic shocks that create scarcity (draughts ket forces. For example, this has led to slow imitation (cf.
or recessions) and the introduction of predators or new com- private enterprise) of other states' apparently successful new
peting species (Weiner 1995). But, as long as a single sup- taxation policies or welfare regulation.
plier is changing one or more of its supply processes and/or Even when govemments attempt to boost innovation by
a buyer's preferences and behavior is changing, the market sponsoring research and development (R&D), such efforts
is never in a state of supply and demand equilibrium. can lead to path dependencies that are not easily reversed.
Rich countries spend over half of their $8 billion-a-year
How Competitive Markets Fail
energy research on nuclear programs and less than 10% on
Across all of its many product and service markets, a com- R&D of renewable energy sources, such as solar and wind
petitive market political economy is more efficient than a
managed political economy because of its built-in leaming
capabilities. However, specific product-markets in a com- ^As was mentioned previously, it is theoretically possible that a
combination of path dependencies leads to what is called a market
bifurcation, in which a single supplier comes to monopolize the
^In the opinion of a reviewer "the claimed 'endogenous leaming market. But such obliteration-of-the-competition market failures
advantage' is only true a fortiori (sic) in the case of extremes." This (not involving collusion or restrictive trade practices) are, in actu-
seems an unreasonably restrictive and trivializing conclusion. ality, so rare that it is hard to think of a single example.
Characterizing the leaming advantage proposition as an "on aver- ^Because some regulation is always needed to protect contracts,
age" generalization rather than a law allows for specific, periodic reduce deceptive infonnation, and protect third parties in product
exceptions, even in the case of extremes. markets, it can be argued that the real question is not whether mar-
5The profit motive includes the drive of an economic entity to ket economies are more efficient than managed economies, but
survive. Recent case histories in the business press suggest that rather what regulatory policies most encourage efficient free-mar-
"thin-rat" survival is a stronger driver of leaming than "fat-cat" ket leaming processes that take the market along desirable learning
profit making. paths (see Dickson and Czinkota 1996).

Mechanics of Competition /105


power. To many economists, this does not make sense when effects of competition. Alderson (1965) and many others
the costs of solar and wind power have been greatly reduced have criticized the homogeneity assumption and called for a
by innovations and appear likely to soon become cost com- dynamic theory of competition that assumes heterogeneity
petitive in many usage situations (The Economist 1995). The in demand and supply. What the theory of competitive ratio-
focus on nuclear power R&D is likely to continue, propelled nality recognizes is that heterogeneity in rates of change of
by the political power ba.se it has created rather than by the demand and supply across buyers and suppliers creates an
competitive dynamics of the energy market. ever changing diversity that moves markets toward ever
higher levels of performance. Such economic evolution
sometimes proceeds slowly and is hard to detect, but at other
Conclusion times it occurs at an extraordinarily fast pace. Understand-
Hunt and Morgan have written an important article that ing the higher-order leaming processes of the firm and mar-
gives marketers clear directions as to which path they should ket that drive market evolution is surely an important part of
not take and some provocative glimpses of a path ahead that a marketing executive's responsibility and skill.
provokes and encourages thinking about the causes and

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