Quick

Start
Guide Setting Up Your WAH System
Internet: Hardwire,
Consistent 10mbps
down/ 5mbps up, ping
1 less than 30 ms
Headset: USB
2 Headset

4 Modem: Know where

it is located in your
home!

3 Internet
5 6 Connections
must be
hard wired!
Included in Your @Home Kit:
1• HP ThinClient Terminal Do Not
2• Keyboard Use Satelite, WiFi, or
other wireless
connections.
3• Power Supply Use non-USB headset.

4• Mouse Do
Check connection
5• CAT5e Network Cable
speeds! Visit:
http://speedtest.iqor.com
/speedtest
6• Fingerprint Reader (if needed) Inform Internet provider
that you are working
from home. Ask to be
placed on a lesser-
used channel prior to
setup.
Quick
Start
Guide Setting Up Your WAH System

1
6
2

Your power
4
supply & CAT
cable must
reach your 3
workspace.

Plug in all
Note cables securely
prior to
The ThinClient machine turning
must be shut down on the
completely at the end of the ThinClient.
work shift. It is not enough
to just log off or let the
machine hibernate. This
will avoid locking sessions,
which cause connection
issues the next time you
log in (and can affect how
you get paid!)
Quick Logging Into Your WAH
Start
Guide System

1 Once your system 2 Once the lock 3 Log in using your

boots, a small lock appears, click on the iQor Domain ID
on the bottom right VMWare View client
hand corner of the icon (circled).
screen (circled) will
DO NOT click
appear within 30
around in the system
seconds. If it does
until the yellow lock
not, contact your
has appeared or the
Supervisor.
system will not
function properly!

1 Once your system 2 Once you see the lock, 3 You will be asked to
boots up, you should enter your Domain ID and press your finger to
see a small lock in click the Fingerprint button. the reader. Once
the bottom right confirmed, you will be
hand corner within logged into VDI
30 seconds. If it automatically.
does not, contact
your Supervisor.
 Quick
Start
Guide Reminders: Your WAH System

Ensure all ThinClient peripherals are

plugged in prior to turning on & logging
into machine.

When logging out of VDI, close

VMWare View Application.

Only use the Start Menu to logoff or

restart.
DO NOT use the Power Button.

After logging out at the

end of your shift, use
the Shut Down button
on the ThinClient.

Do Not Do Not Do Not Do

Disconnect & then Disconnect the Disconnect the Log in with your own
reconnect any USB ThinClient to log off network or power off Domain ID & Password.
Hardware while the or shut down. the machine while Hold your registered finger
system is powered troubleshooting with down for at least 10
up. iQor Q-Desk. seconds on applicable
Fingerprint Scanner.