UNIVERSITY OF SOUTHERN MINDANAO

University of Southern Mindanao

College of Medicine and Allied Health Sciences
Kabacan, Cotabato
QUESTIONS AND INTERVIEW GUIDE

Dear Sir/Miss:

We are the, Group 1 members, 4th year Section C students of USM-CHS under

Bachelor of Science in Nursing Program, this will be the interview guide that we will use

for the organizational analysis as part of the requirement of the NCM 119 RLE: Nursing

Leadership and Management, and Research.

FOR THE MEDICAL DIRECTOR:

Interview Guide Probing Questions

1. What are the organizational

characteristics that are present in

your hospital?

2. What are the levels of 2.1. What do those levels consists?

management this hospital has?

3. What positions and functions

signifies power and authority that

leads this hospital to be efficient?

4. What are the ideal guidelines in 4.1. How does it benefit the

your organization? hospital?

4.2. Does this set guidelines been

 successfully accomplished? If

no, can you provide some

reasons?

FOR THE ADMINISTRATIVE SERVICE HEAD

Interview Guide Probing Questions

1. What kind of organizational 1.1. How would this affect the

structure does this hospital use? Is performance of the

it centralized or decentralized? organization?

1.2. Do they consider suggestions

from the lower bracket/

positions?

2. Why does your institution use that

kind of organizational structure?

3. Does this hospital have any

informal organization? If yes, what

are those?

4. Does your institution have levels in

making decision if errors and

problems arise or are the decisions

created only by the ones in the

highest position?

5. What kind of span of control does

 each department in this hospital

has? Is it narrow, wide, or both?

6. What technique of decision-making 6.1. How effective is it?

do you utilize?

7. What considerations do you take 7.1. What factors affects your

into account when making a decision?

decision?

8. How many personnel do you have 8.1. What are their delegating

in each department? tasks/works?

8.2. What are their function and

responsibilities?

9. How do you assign the tasks to

your employees?

10. What is the usual direction of 10.1. How often do you conduct

information in your organization? meetings?

10.2. What were the usual topic

discussed?

11. What is the most effective channel 11.1. Can you tell me about it?

of communication in your 11.2. How effective is this channel of

organization? communication in your

organization?

FOR MEDICAL SERVICES HEAD

 Interview Guide Probing Questions

1. How do you manage your

responsibilities for the patient in

each department?

2. How did you communicate with 2.1. How do nurses communicate

each other in terms of referral? with the patient? Nurse to

doctors? Patient to doctors?

3. What mediums do you use? 3.1. What are the advantage and

disadvantage of each means?

3.2. What are the most effective

mediums or channel of

communication used in this

organization?

4. What is the usual direction of 4.1. How often do you conduct

information in your organization? meetings?

4.2. What were the usual topic

discussed?

FOR HEAD NURSES

 Interview Guide Probing question

1. Can you list the environmental 1.1. How does these affect your

influences affecting your work? duties as a nurse?

2. How do you manage 2.1. How do you improve the

environmental influences/ environment in your

department/ work place?

Closing Remarks:

Thank you, Dear Participant, for your time and willingness to be part of this

research. We, the 4th yr BSN- C Group 1 members are truly grateful and rest assured,

the answers will be treated with utmost confidentiality.