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Name: Section: Date:

04 Activity 1

Instruction: Answer the following.


1. Differentiate the following terms.
Consumer Market Organizational Market
Definition: Definition:

The choices and actions people make In an organization, purchasing decisions are
while purchasing goods or services for their impacted by a number of people rather than
own use are referred to as consumer being made just by one person, who is more
purchasing behavior. To put it another way, concerned with the cost, the quality of the
it's the steps you take before making a goods, and the level of service the vendor will
purchase of a good or service, and as you'll deliver. Price is important since raw material
see, a lot of factors affect those steps. The costs are the investment from which profits
consumer market is made up of each and are made. Because no company wants to
every consumer individually. purchase items from a vendor who cannot
give prompt and effective service, price is a
significant aspect that influences the
profitability of the business and service also
plays a significant role.
Buying behavior Buying behavior

In complex buying behavior, the consumer Environmental, organizational, societal, and


will go through a learning process, first individual factors all have an impact on the
forming attitudes toward the object, then purchasing decisions made by businesses. As
beliefs, and finally making a deliberate many as seven separate roles, including
purchase decision and consumer involvement initiator, influencer, user, decider, approver,
is highly strong in dissonance-reducing buyer, and gatekeeper, are played by
buying behavior, and there are limited options participants in the organizational buying
available with few brands that significantly process. The different stages of industrial
differ from one another. In this type, a buying include problem recognition, general
consumer purchases an item that is need recognition, product specification, value
conveniently available. Radio, television, and analysis, vendor analysis, order routine
print media all have an impact on habitual specification, multiple sourcing, and
buying behavior. Since customers make performance review, even though
purchases based on brand familiarity in this organizations differ greatly in how they go
situation, marketers must employ repetitive about making purchases and to effectively
commercials to increase brand recognition promote their products and services,
and because consumers tend to make few marketers require pertinent information about
purchases and want variety, consumer the traits of the sectors.
participation is limited.

2. Provide real-life examples for the four (4) types of buying behavior.
a. Complex buying behavior You have to decide whether you want to
purchase a home and, if so, what kind of
home. There are numerous options available,
including deciding on the best location for
your house, the ideal amount of land to suit
your needs, the type of flooring you want in
your house, estimating the cost of
renovations (which may vary depending on
the type of renovation), and more.
b. Variety seeking buying behavior Because the producer just needs to pick
between a huge or little variety and each
product can be priced at different levels,
many food manufacturers thrive off of this
type of consumer behavior to assist them in
making more successful business decisions.
Due to the customers' greater willingness to
pay for various products, this results in a rise
in sales and profits for the company.
c. Habitual buying behavior Marie is a new Purchase Type who is
always interested in trying something new.
She frequently makes rash decisions that are
not considered or introspective, and she
lacks the patience to thoroughly investigate
all of her possibilities.
d. Dissonance-reducing buying behavior Purchasing goods to give as gifts to
other people is an illustration of this
purchasing behavior. By doing this, the
buyer avoids having to cope with the guilt
that comes from not buying someone a
present or even feeling forced to do so.
3. With the given situation, identify the consumer buying roles and organizational
buying roles.
Buying Roles Consumer Market
a. Initiator/s Grace
b. Influencer/s New burger joint
c. Buyer/s Janine
d. Decider/s Janine & Grace
e. User/s Janine & Grace
Buying Roles Consumer Market
a. Initiator/s Mr. Ted Santos
b. Influencer/s Mrs. Ellaine Pineda, Ted Santos, and Ramon Bautista
c. Buyer/s Parents
d. Decider/s Mrs. Eve Mendoza
e. User/s Kids
f. Gatekeeper/s Purchasing team headed by Edgar Ramos
g. Approver/s Supplier

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