Section : Body

C/I Ref. No. : 8K3E-031

Issue Date : 11 July 2008
Customer Satisfaction Campaign Page : 1 of 2

Area Application: Toyota Motor Europe Operational Area

Model Name: Yaris & Yaris Verso
Model Code: NCP10L, NCP13L, NLP10L, SCP10L, SCP12L, NCP20L,
NCP20R, NCP21L, NCP22L, NLP20L, NLP22L
Campaign Type: Customer Satisfaction Campaign
Subject: Floor Corrosion Protection Enhancement
WHAT IS TOYOTA GOING TO DO?
Owners of the involved vehicles in Northern Europe (Estonia, Finland, Latvia, Lithuania, Norway and
Sweden) will receive a campaign notification by first class mail. Toyota retailers / authorized repairers
will check condition of the floor panel and install a protective sheet.

WHICH VEHICLES ARE INVOLVED?

Vehicle Model Vehicle Identification Number Range Production

Model Code Period
WMI VDS VIS
JW1#3# 0#001070 - 0#172165
NCP10L JTD
KW1#3# 0#000469 - 0#172242 TMC Yaris:
JT1#3# 00017793 - 00080410 January 6th, 1999
NCP13L JTD
KT1#3# 00005140 - 00079438
through
JC123# 05004321 - 05026260
JTD December 24th, 2004
KC1#3# 0#000136 - 0#088481
NLP10L
JC1#3# 0A004559 - 0A031873
Yaris VNK
KC123# 0A017006 - 0A021225
JV1#3# 0#000153 - 0#379760
JTD TMMF Yaris:
KV1#3# 0#000117 - 0#386322
SCP10L
JV1#3# 0A075687 - 0A401175 November 6th, 2001
VNK
KV1#3# 0A048178 - 0A401309 through
JL1#3# 0A008322 - 0A169392
SCP12L VNK January 20th, 2005
KL1#3# 0A002160 - 0A169454
NCP20L JTD KW2#3# 00001143 - 00364221
NCP20R JTD KW233# 00095424 - 00356528
August 19th, 1999
NCP21L JTD KT2#3# 00020585 - 00068984
Yaris Verso NCP22L JTD CW2#3# through
00001001 - 00004096
NLP20L JTD KC2#3# 00001038 - 00025202 January 7th, 2005
NLP22L JTD CC223# 00001184 - 00003053
Note: # indicates that various characters may occupy that position.
IMPORTANT: - Not all vehicles in these ranges are affected and/or sold in your country.
- The detailed VIN-list of affected vehicles is available at your local Toyota retailers /
authorized repairers.

TOYOTA MOTOR EUROPE NV/SA

 Section : Body
C/I Ref. No. : 8K3E-031
Issue Date : 11 July 2008
Customer Satisfaction Campaign Page : 2 of 2

WHAT SHOULD AN OWNER DO IF THEY ARE CONCERNED ABOUT THIS CONDITION?

• Owners are requested to contact their local Toyota retailer / authorized repairer for confirmation
whether their vehicle is involved.
• Owners are requested to contact their local Toyota retailer / authorized repairer for diagnosis
and repair.
• This Customer Satisfaction Campaign will be performed at NO COST by any Toyota retailer /
authorized repairer

WHEN WILL THIS CUSTOMER SATISFACTION CAMPAIGN EXPIRE?

This Customer Satisfaction Campaign will be available at NO COST to the vehicle owners until end of
August 2011.

TOYOTA MOTOR EUROPE NV/SA