Overall Summary Report – Future Leaders Programme, 2016

Instructions

This form should be used to compile an overall competency summary at the end of the assessment centre. Positive and negative behavioural indicators
should be collated from the different exercises for each of the 6 competencies detailed below:

1.Conceptual/ Creative thinking 4. Planning and Organising

2. Drive for Results/ Achievement Orientation 5. Personal Impact
3. Engaging Communication 6. Commercial Awareness

Guide responses are indicated for each competency area indicating required style/ tone of commentary and covering examples of both positive and
negative behavioural evidence. An overall evaluation for each competency should be provided using the following rating scale:

5 = Exceptional 2 = Requires further development

4 = Exceeds requirements 1 = Poor
3 = Meets requirements 0 = Not observed

This summary will form the basis of the Development Report provided to candidates following the centre to support the creation of their professional
development plan.
CONCEPTUAL / CREATIVE THINKING
Understands different perspectives on complex issues. Curious and inquisitive. Always seeking new ideas and approaches,
readily embraces new ideas. Able to think creatively to overcome problems.
Strengths
Example: You demonstrate the ability to think creatively to solve client
problems. For example during the interview, you described how you
developed a new business solution for an insurance client, which has
subsequently been repackaged and sold to other clients.
Development Needs
Example: You could develop your thinking to take into
consideration a wider range of views. For example within the
presentation, you could have considered the site move from the
perspective of current staff and also the local community, who
are significantly impacted by traffic congestion from your
chosen site.

DRIVE FOR RESULTS / ACHIEVEMENT ORIENTATED

Has a high level of energy and stamina, gets things done, able to make quick decisions when required even when short of
information, enjoys risk and a fast pace of work. Sets challenging goals and high standards for self and others. Motivated by
achievement with a high ambition to succeed
Strengths Development Needs
Example: You are able to make decisions under pressure when required. Example: You would benefit at times from using your experience and gut
For example, you recently had to resolve an urgent client issue without all instinct to make decisions. For example in the presentation, you did not
the relevant data. You took a considered approach in weighting up the pros make clear recommendations on required next steps from the commercial
and cons, tested with few key stakeholders to mitigate risk but took the view analysis and frequently referred to the need to “gather further data before
that you needed to make a quick decision to protect the client relationship. any decisions could be taken.”
ENGAGING COMMUNICATION
Openly communicates with others, has an engaging and effective presentation style, considers the needs of others when
communicating, listens and uses questioning techniques to seek out others views
Strengths
Example: You are clearly interested in understanding different people’s
motivations and are prepared to invest time in building good working
relationships. You also frequently try different approaches to engage others.
In the interview, you talked about how you improved a relationship with a
reluctant Finance colleague by investing time in the relationship and
demonstrating that you wanted to understand her perspective.
Development Needs
Example: You would benefit from adopting a more structured approach
when presenting. In the presentation, it would have been helpful to provide
a detailed agenda at the start and to summarise your recommendations at
key points to reinforce lines of argument and to help navigate your audience
more effectively through your proposals.

PLANNING & ORGANISING

Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities,
goals, and timetables to achieve maximum productivity. Contributes to the development / delivery of strategic goals
Strengths Development Needs
You are highly organised at work, demonstrate forward planning and utilise
Example: You would benefit from planning your time more effectively when
project planning software to ensure long term objectives are achieved. For faced with urgent deadlines. For example in the presentation, you ran out of
example in the CBI, you talked about how you implemented a new reporting time and were unable to complete a comprehensive analysis of all the
process within your department by allocating clear deliverables to different factors, which could influence the site proposal.
team members, setting firm timescales and actively monitoring progress
against these through project update meetings.
PERSONAL IMPACT

Asserts own ideas and persuades others, gaining support and commitment from others; mobilizes people to take action, uses
creative approaches to inspire and motivate others to meet collective goals

Strengths Development Needs

Example: You are able to inspire others to take action for example, in the
Example: You could do more to engage others in your ideas. For example,
interview you described how you had successfully influenced members of
during the presentation you could have considered how you would engage
your current project team to deal directly with issues on scheduled
the current management to consider a move to the new site or the specific
conference calls rather than create delay by organising separate meetings
approaches you could use to persuade the Board to make the significantly
offline.
higher investment in the new site.

COMMERCIAL AWARENESS

Understands and considers key business, market and industry trends; considers wider business impacts of different courses of
action; proactive in building own knowledge and awareness of industry and competitive landscape; is future focused and has
active interest in key trends which could affect arvato.
Development Needs
Strengths
Example: You demonstrate a genuine and proactive interest in what is
happening in the external market for example, through the launching of your
own business app and through your personal reading/ research into digital
trends and what our competitors are doing within the outsourcing industry.
Example: You could take a broader view of a range of data when making
recommendations for example in the presentation, you could have taken
into account the factor of seasonality and provided more in depth analysis
on the impact of pricing when making recommendations for the
Celebrations product line.