Operator’s Guide

Franke Evolution

4546 Leary Way NW / Seattle, WA 98103

www.esiespresso.com / 800.310.5710
 Machine Overview

10

11
2
12

13
4

5
14

15
7

1. Left Hopper 9. Right Hopper

2. Clean Button 10. Cleaning Tablet Hopper (not pictured)
3. Display 11. On/Off Button
4. Product Buttons 12. Hot water and steam buttons
5. Card Reader 13. Hot water Wand
6. Coffee Outlet Door 14. Autosteam Wand
7. Coffee Outlet 15. Grounds container door
8. Drain Tray
 Machine Overview

Left Side View

Power board

Grinder

Hot water
valve block

Boiler

Cold water
valve block

Right Side View

Brew motor Grinder

spindle

Brew motor
Boiler
 Machine Overview

Back View
Grinders

Hot water
valve block
Boiler

Top View

Bean hoppers

Cleaning tablet
hopper

Grind adjust
levers
Pressure
stat

Brew chamber
 Operating the Machine
Preparing espresso

Place the appropriate cup Press the desired product After product is dispensed,
under the coffee outlet. button. complete preparation and
serve.
Steaming / Foaming Milk

Gently insert the steam wand Press the auto-steam button. Prepare the milk for the
into the pitcher. Use care not to desired product.
bump the steam probe against
the bottom of the pitcher.

Add the steamed or foamed Immediately wipe down the Press the steam button and
milk to the espresso. steam arm with a moist bar release steam for several
towel. seconds in order to blow milk
out of the steam wand and tip.

To activate the cleaning
process, press and hold
the clean button for 3
seconds.
Brush off the microscreen on
the upper piston. Using a
moist bar towel, wipe off the
microscreen and the o-ring on
the upper piston.
Close the grounds container
door. The display will read
”Insert tablet, Press CLEAN”
Cleaning the Machine
Within 20 seconds, open the Remove and empty the
grounds container door. grounds container.
Brush and wipe off the lower Reinsert the grounds con-
piston microscreen. Brush off tainer. Ensure it is reinserted
the ejector and slide. correctly or damage to the
machine may result. The
sloped part faces forward.
Insert a cleaning tablet in the Press the clean button and
small hopper between the two allow the cleaning cycle to
bean hoppers. If you are out of complete.
cleaning tablets, phone ESI to
reorder.
 Replacing the Upper Piston O-ring
Lift up the tea and steam
wands by carefully grasping
the rubber sleeves. Push in
on the grounds container door
and release. When the latch
releases, open the door.
Leaving the coffee outlet
tube attached, gently pull the
upper piston out through the
door opening. Inspect the
o-ring for wear or cuts.
Remove and empty the
grounds container.
If the o-ring requires replace-
ment, open the coffee outlet
door. Locate the plastic clip
holding spare o-rings and
remove one. If the clip is
missing or there are no o-
rings present, phone ESI to
order more spare o-rings.
Caution! Hot Surface!
Locate the upper piston
thumb-screw (highlighted in
green circle) and loosen
(counter-clockwise) enough
to allow the upper piston to
fall down. Do not fully remove
the thumb screw.
To remove the old o-ring,
firmly pinch the o-ring from
the sides. This will cause the
o-ring to protrude far enough
to roll it out of the piston
groove.
Using your thumb, roll the o-
ring downward and remove
the o-ring.
Reinsert the upper piston
into its mounting hole and
carefully tighten the thumb-
screw. DO NOT OVER-
TIGHTEN! Overtightening
may cause the new piston o-
ring to break due to mis-
alignment.
Clean the groove so that
coffee grounds are removed.
Reinsert the grounds con-
tainer. Ensure that the
grounds container is in-
serted properly or damage
to the machine may result.
The slanted side goes in
facing forward.
Install the new o-ring by
placing one side into the
groove and then rolling it over
the bottom of the piston until
it is completely seated.
Lubricate the o-ring with
either the Franke lubricant or
Sani-Lube.
Close the grounds container
door and check for proper
operation.
 Important Items
* 80% of machine failures are due to lack of or improper cleaning.

Ensure a thorough cleaning of the machine is carried out every evening.

Ensure a cleaning tablet is used during each cleaning cycle.

When you notice that only a few cleaning tablets remain, call ESI to order more.

* The upper piston o-ring is a wear item and is not covered under
the manufacturer’s warranty.

If you suspect the o-ring has failed or is worn to the point that it is causing a water leak
during operation, STOP using the machine immediately.

Continued use of the machine with a failed upper o-ring may cause additional damage
to other machine components.

Any additional damage caused will not be covered under warranty.

* Use the steam wand with care.

Damage to the auto-steam probe can occur if the probe is repeatedly bumped with the
bottom of the steaming pitcher. Use care when inserting the steam wand into the
pitcher of milk.

Always use a moist bar towel to wipe off the exterior of the steam wand after each and
use.

Also blow steam through the wand after wiping down to remove any residual milk
that may be in the wand.

Do not move the wand from side to side. If you notice the wand is loose or moves from
side to side freely, please call ESI for technical assistance.

* Soak the upper piston frequently.

In order to ensure proper operation of the machine, the upper piston needs to be re-
moved from the machine often (approximately once a week, depending on usage) and
soaked in hot water which has a cleaning tablet dissolved in it. Once the piston has
soaked for 10-15 minutes, remove the piston from the water and inspect the o-ring.
Remove and replace the o-ring if it appears worn or abraded. Clean the o-ring channel
well before replacement. Lubricate the o-ring and replace the piston in the machine.

Properly performing this cleaning procedure will decrease the possibility of machine
errors and increase the lifespan of the motor.
 Display Message---Fault & Info Messages
This message appears when the
Heating on coffee machine is switched on and
remains until the operating tempera-
ture is reached.
No temperature increase has been
Temp difference
registered within a certain time after
the “Heating on” has been enabled.
The heating elements remain on too
Heating timeout
long without interruption. The
system has not reached operating
temperature in the time allotted,
usually because too much hot
water/steam has been removed in a
period of time.
Motor timeout The brew unit piston motor has not
reached a defined starting position.
Turn off the machine. Ensure the
grounds container is properly
installed and check for foreign
objects in the brew chamber area.
Turn machine on. If message
reappears, troubleshoot the piston
motor system.
The water level in the boiler was not
Water supply reached within 3 minutes. Turn the
machine off and ensure your water
supply is turned on and free of clogs
or leaks. Turn the machine on. If
message reappears, troubleshoot
your water supply system.
Outlet missing The coffee outlet is not installed
properly.
The grounds container door is open.
Doors open
This message appears when you
empty the grounds container.
Empty grounds Only 5 coffee products can be selected
cont. before product output is blocked.
Grounds cont. The coffee grounds container must
full be emptied.
Temp. sensor This message appears if the auto-
steam wand is defective.
Please clean A cleaning cycle is due. Clean the
machine according to specified
instructions. Product output is still
possible for 50 more cycles.
Please clean The machine is either running a clean-
Coffee locked ing cycle or the cleaning obliged
parameter has been reached, drink
production is locked until the machine
is ran through a clean cycle.
The machine is in a cleaning cycle and
Cleaning xx will be completed in the number of
minutes remaining minutes indicated. Drink production can
resume when the cycle is complete.
The water flow is impeded. Ensure that
Flowmeter the upper piston screen is clean. If
problem persists, remove the upper
piston and soak it to remove the
blockage.
Check the water container. Ensure that
Water tank
there is water in the container. Ensure
the probe wires are connected properly
and that the floats are moving freely.
The connection between the CCI/CSI
Communication
interface is broken. Troubleshoot the
interface assy. To continue to dispense
products, switch the accounting
system off using the Management
Card.
No beans One of the bean hoppers is empty. Fill
the bean hopper and press the product
button again.
 Maintenance Tips
Cleaning Symptom: You must open the door within 7 seconds of press-
ing “clean” button, or the machine will return to operation mode
without cleaning. Suggestion: Rinse the piston nightly with hot
water, and remove the o-ring and clean channel behind it. You
can’t over-clean the machine. A complete cleaning is neces-
sary a minimum of once nightly.

No Beans Symptom: This message may still appear after filling hoppers
with beans. Solution: You must push one of the shot buttons
to test a shot before the machine registers the beans and then
the message will go away. Also, make sure that the beans are
flowing down into the grinder area.
O-ring replacement Symptom: There is noticeable water in the grounds drawer.
Solution: These are your signals it is time to change out the o-
ring on the piston. Follow directions found inside brew cham-
ber door. Expect to change out o-rings monthly at a minimum.

Flowmeter error Symptom: Diminished or lack of flow from the coffee outlet.
The message “Flowmeter” may also appear on the display. No
coffee will be produced. Solution: You must clean the upper
piston screen and/or coarsen the grind. The best way to clean
the screen is to remove the upper piston from the machine
and soak it in hot water with a cleaning tablet. This will dissolve
the coffee oils and grounds that are impeding the flow of water
through the piston. You might also have to coarsen the grind to
allow water to flow faster through the grounds.

Loud Grinder Symptom: Grinder is unusually loud. Solution: Check to make

sure there is not a foreign object in the grinder and that the
distance bolt/screw to hold down the hoppers is not missing.

Doors open Symptom: Empty drawer message won’t go away. Solution:

Open and close the door until the machine registers the
drawer has been emptied. It may be necessary to turn the
machine off and then on again to get machine to register. Call
for service should this happen repeatedly 3+ times.

Autosteam Wand Symptom: Your thermometer may not register milk steaming
Care and Cleaning to 160 degrees, but the auto steam wand shuts off. Solution:
Carefully remove the outer sleeve of the steam wand and soak
as needed to loosen build up inside sleeve. Carefully use the
brush to clean debris from the temperature sensing probe as
well as clean inside of sleeve. This can be done during slower
shifts.

1.800.310.5710