The University of the South Pacific

Serving the Cook Islands, Fiji, Kiribati, Marshall Islands, Nauru, Niue, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, and Vanuatu.

FACULTY OF BUSINESS AND ECONOMICS

School of Management and Public Administration

MG 312: ORGANISATIONAL DEVELOPMENT [Online Mode]

MID SEMESTER TEST – SEMESTER 2, 2018

Time Allowed: 1½ hours

(An extra ten minutes is allowed for reading this paper)

Instructions

1. Write down your names, ID number and other administrative details in the Answer Sheet.

2. Answer any five out of the six questions in the paper.

3. This test constitutes to 25% towards your final course grade.

1
Answer any five out of the six questions in this paper. Discussion for each question should be
limited to approximately one page only. You may use diagrams, flowcharts, bullet points etc. to
help you communicate your answers. Each question is worth five marks.

Question 1

Describe any three interventions typically practised for various situations in organisation
development (OD) literature.

[5 marks]
Question 2

Identify and discuss the most critical processes in OD?

[5 marks]
Question 3

Given the limitations of Lewin’s change, the action research and contemporary adaptations to the
action research models, OD practitioners strongly believe in the adjustment of the general model
of planned change. This general model identifies the steps that an organisation typically moves
through in the process of planned change.

In light of the above discussion, briefly discuss the four steps involved in the general model of
planned change.
[5 marks]

Question 4

With relevant examples discuss the factors that need consideration in choosing between an
external or an internal change agent.

[5 marks]

Question 5

Describe at least three factors that lead to resistance to change. Explain any two ways in which
managers can positively and actively manage resistance at various workplace situations.

[5 marks]
Question 6

Discuss at least four significant problems associated with using either questionnaires or
interviews as measures for diagnosis in OD.
[5 marks]

The End