Solution Manual for MIS Cases Decision Making 4th

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Solution Manual for MIS Cases Decision Making 4th Edition by Miller

Instructor’s Manual MIS Cases: Decision Making With Application Software, Fourth Edition Page 23-1

Case 23
ABC Inc.’s Health Benefits
Database Case Difficulty Rating: ★★★

Case Overview
Each year ABC Inc.’s Human Resources Department encourages all ABC Inc. employees to
review and update their health benefits. In anticipation of the upcoming enrollment period, Mr.
Gonzalez, the Human Resources Director, needs your students to complete the Benefits
database. Mr. Gonzalez wants students to build an Employee Insurance Enrollment form, build
and populate Employee and Select tables, construct several queries, prepare form letters,
prepare an Employees by Insurance report, and prepare Personalized Employee Enrollment
reports for all ABC Inc. employees. To satisfactorily complete this case, students will use
several skills, including advanced form and report design, aggregate functions, calculated
controls, AutoLookup, and Filter By Form. Additionally, students will design tables, define
relationships between tables, and use the Form and Lookup Wizards. Students should also be
familiar with Crosstab queries.

Your students will use the partially completed Benefits4 database and the BenefitsData4
spreadsheet file. The BenefitsData4 spreadsheet file contains both employee and select data.
Students will use the employee and select data to populate the Employee and Select tables in
the Benefits4 database. Two solution files are provided for this case. The BenefitsISSolution4
file contains solutions for the Information Specifications section, and the BenefitsTYDSolution4
file reflects the updates required in the Test Your Design section.

Teaching Tips

You should remind students that their forms and reports do not need to exactly match the case’s
sketches. For instance, students can use different graphics and colors on their forms and
reports. However, you should encourage your students to use a consistent, professional design
for the forms and reports. Also, please remind students that the data shown in the casebook’s
forms and reports may differ from the final results. The casebook’s forms and reports are
intended to serve as sketches, not as the final outcome.

The Employee Insurance Enrollment form includes a subform and a calculated control. Often
beginning students have trouble with subforms and calculated controls. If time permits, you
may want to briefly demonstrate how to place a subform on a main form. Also, you may want to
review the calculated control expression used in this case with your students.

The Personalized Employee Enrollment report is a fun report for students to prepare. This
report’s design requires each employee’s insurance enrollment information to print on a
separate page. Depending on your students’ backgrounds, you may briefly mention how to set
the ForceNewPage property for this report. Alternatively, your students can use the system’s
online help feature to locate more information about the ForceNewPage property. The

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Instructor’s Manual ABC Inc.’s Health Benefits Page 23-2

Personalized Employee Enrollment report also includes a calculated control. The calculated
control sums each employee’s monthly insurance premiums and shows the total amount
deducted from the employee’s paycheck each month. If time permits, you can also give a few
pointers about calculated controls to your students.

One way to make this case unique between classes or semesters is to require students to
modify the employee coverage data. To individualize this case, each student can enter
insurance benefits for himself into the Benefits4 database. Additionally, the student can make
up data for five new employees and then enter this data into the Benefits4 database.
Alternatively, if you are using this case in two or more classes, you can give each class a
different set of insurance rates and/or employees to add to the database.

Another way to modify this case is to make an assumption about how the rates are applied. For
instance, you can ask students to assume that the dependent rates also include the rate for the
employee. So, if the employee purchases insurance for his spouse and one child (S1), students
can assume that this rate reflects the cost for the employee, his spouse, and child. Keep in
mind that if you choose this alternative, you will need to modify the selection data.

Storage Specifications, Input Specifications, and

Information Specifications Solutions

The Storage Specifications section requires students to build and populate Employee and
Select tables. Your students can copy and paste the employee and select data from the
BenefitsData4 spreadsheet file into these tables. After the Employee and Select tables are
designed, your students will establish or modify relationships between several of the database
tables. Additionally, your students will design an Employee Insurance Enrollment form, prepare
form letters, prepare Employees by Insurance and Personalized Employee Enrollment reports,
and construct several queries. Figure 1 shows a sample Employee Insurance Enrollment form.
Figure 2 shows a sample Personalized Employee Enrollment report. A sample form letter and
the Employees by Insurance report are provided in the solutions files.

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Instructor’s Manual ABC Inc.’s Health Benefits Page 23-3

Figure 1: Employee Enrollment Form

Figure 2: Personalized Employee Enrollment

In addition to the specifications mentioned above, students will use their databases to provide
Mr. Gonzalez with information about ABC Inc. employee benefits. Suggested answers for these
questions are provided below. The following answers are based on data contained in the
database before the Test Your Design section is completed. Since your students have the
option of preparing reports for the following questions, their answer formats may vary.

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Instructor’s Manual ABC Inc.’s Health Benefits Page 23-4

1. How many ABC employees are currently signed with an HMO? PPO?

Currently, 20 ABC Inc. employees are signed with an HMO, and 22 ABC Inc. employees are
signed with a PPO. Figure 3 shows the qryHMO/PPOISQ1 query results.

Figure 3: Employee Count of HMO and PPO Coverage

InsName Comments CountOfEID
All American Life Care PPO 22
Best Health Care HMO 20

2. How many ABC employees carry medical insurance for two or more children, but do
not cover a spouse?

Three ABC Inc. employees carry medical insurance for two or more children, but do not
cover a spouse. Figure 4 shows the qryTwoOrMoreChildrenISQ2 query results.

Figure 4: Employees Carrying Medical Insurance

For Two or More Children
InsCode DepCode CountOfDepCode
AALC C2 2
BHC C2 1

3. If vision insurance for an employee’s dependents increases, how many employees

are impacted?

Ten employees are carrying vision insurance for their dependents. Figure 5 shows the
qryVisionInsuranceIncreaseIS3 query results.

Figure 5: Employees with Dependent Vision Insurance

SumOfCountOfEID
10

4. Mr. Gonzalez wants a count of employees by insurance company. He wants the

insurance company name, a description of the insurance company, and the count
displayed.

The question asks for “employees” and does not indicate that the count should reflect
dependents. Figure 6 shows the qryCountByInsuranceISQ4 query results.

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Instructor’s Manual ABC Inc.’s Health Benefits Page 23-5

Figure 6: Employee Count by Insurance Company

InsName Comments CountOfEID
All American Life Care PPO 22
Best Health Care HMO 20
Midwest Dental Dental 18
Perfect Vision Vision 16

5. Mr. Gonzalez wants a count of dependent code by insurance company. He wants the
insurance company name, the dependent code name, and the dependent code count
displayed.

A Crosstab query was constructed to provide this answer. Figure 7 shows the
qryDependentByInsuranceISQ5 query results.

Figure 7: Dependent Code Count by Insurance Company

Employee Only One Spouse and Spouse and Two Spouse Two or More
InsName
Only Child One Child Or More Children Only Children Only
All American 22 2 6 4 2
Life Care
Best Health 20 2 1 2 2 1
Care
Midwest 18 1 1 4 2 2
Dental
Perfect Vision 16 1 1 5 1 2

6. On average, how much does an ABC Inc. employee pay per month for insurance?

On average, an employee pays $214.53. Figure 8 shows the

qryEmployeeRateAverageISQ6b query results.

Figure 8: Employee Average Insurance Cost

AvgOfEmployeeRateSum
$214.53

Test Your Design Solutions

The Test Your Design section requires students to adjust the insurance premium rates, update
insurance coverage for three employees, add two new employees to their databases, and
construct a query. Test Your Design Question 3 suggests that students build a Rate Entry form.
You may want to make this a “hard” requirement, as some students may elect not to build a
Rate Entry form. A suggested Rate Entry form is included in the solutions file. The effective
dates in the BenefitsTYDSolution4 file have been updated to 2009. This was done to show
when the new rates take effect. Suggested answers for the Test Your Design questions are
provided below.

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Solution Manual for MIS Cases Decision Making 4th Edition by Miller

Instructor’s Manual ABC Inc.’s Health Benefits Page 23-6

1. The following employees are requesting changes to their health plans. For the
effective date, use the current date.

The data are provided in the case. The requested changes have been made to the
BenefitsTYDSolution4 file.

2. ABC hired two new employees. Please enter the following information into the
database. Assign the next available employee identification numbers.

The data are provided in the case. The requested changes have been made to the
BenefitsTYDSolution4 file.

3. Use the new rates in Table 1, and update the Rate table. You may wish to build a Rate
form to help with data entry.

Table 1 in the case shows the new rate changes. The BenefitsTYDSolution4 file reflects the
rate changes.

4. Which employees are impacted by an increase in their dental insurance? List the
employee’s first and last names.

Nineteen ABC Inc. employees are impacted by an increase in dental insurance. The
qryDentalInsuranceIncreaseTYD4 query provided the following results.

Figure 9: Employees Impacted

By Dental Insurance Increase
ELastName EFirstName
Behar Fredrico
Brainard Elliott
Carder Vicky
Carnes Dane
Chee Akiko
Fang Ying
Fogle Melinda
Furukawa Perla
Gonzalez Eric
Hendrix Becky
Landry Bernard
Leffingwell Gerry
Robnett Allan
Tong Tang
Votaw Jaque
Wakefield Lorraine
Wang Wei
Yates Gayle
Yereshenko Zee

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