RESPONDENT’S PROFILE

Library User Satisfaction Survey

Name (Optional): _____________________
(5) VS – Very Satisfied
Age:
(4) S – Satisfied
o 18 – 22
(3) I – Moderately Satisfied
o 23 – 27
(2) D – Dissatisfied
o 26 – 32 (1) VD – Very Dissatisfied
o 33 – 37
o 38 and Above Please tick ( / ) for your rating of the following criteria.
Sex: VS S MS D VD
Criteria
o Male
o Female Location of the library is
Program / Course accessible.
o SBA Opening hours are
o SOE adequate.
o SAS Library Services
Year Level Borrowing resources
o 1st year policies and procedures
o 2nd year are clearly stated.
o 3rd year Printing and photocopying
o 4th year services are adequate.
Educational Attainment: Access to the internet is
o College Level available.
o College Graduate I find that there are always
o Post – Degree Graduate resources available that
o 2nd Courser address assignment
Student Classification questions.
o Working Student Recommendations for
o Regular Student new or different resources
are listened to by the
Respondent’s Utilization of School Library library staff.
Frequency of Visit Library Resources
oUsually (4-5 times/week) The library's collection
o(Sometimes (2-3 times/week) meets my research needs.
oSeldom (once a week) Computers and electronic
oNever equipment are accessible
Duration of stay in the library.
o 30 mins. – 1 hr. Resources are easy to find.
o 1 – 2 hrs. Library Staff
o 3 – 4 hrs.
Library staffs are friendly
o 5 hrs and more
and helpful.
Purpose of visit
Library staff are
oStudy and make assignments
knowledgeable and
oPrinting / Photocopy Services
professional in their
oResearch Works
dealings with me.
oLeisure
Library Structure
oOthers ______________
Library space is adequate.
Quality of the furnishings
and the library hall are
relaxing.