CHALLENGE 8-ĐỀ

PRACTICE 16:
Questions 1-6 : Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
CUSTOMER ORDER FORM

Example:
ORDER PLACED BY: John Carter
ACCOUNT NUMBER 1………………..
COMPANY NAME 2………………..

Envelopes
Size A4 normal
Colour 3………………..
Quantity 4………………..
Photocopy paper
Colour 5………………..
Quantity 6………………..

Questions 7-9 : List THREE additional things that the man requests.
Write NO MORE THAN THREE WORDS for each answer.
7………………..
8………………..
9………………..

Questions 10 : Complete the notes.

Write NO MORE THAN THREE WORDS for your answer.
Special instructions: Deliver goods 10………………..
PRACTICE 17:
Questions 1-2 : Complete the notes below.
Write NO MORE THAN ONE WORD for each answer.

Advice on plumbers and decorators

Example:
Make sure the company is: local

Don’t call a plumber during the 1………………..

Look at trade website: 2 www……………….. .com

Questions 3-10 : Complete the table below.

Write NO MORE THAN ONE WORD for each answer.

Name Positive points Negative points

• Pleasant and friendly

• Always 4………………..
Peake’s Plumbing • Give 3……………….. information
• Good quality work

• 5……………….. • Not very polite

John Damerol
than other companies • Tends to be 6………………..
Plumbing Services
• Reliable

• Able to do lots of
• More 8………………..
Simonson Plasterers different 7………………..
than other companies

• Reliable. • Prefers not to use

H.L. Plastering • Also able to do 9……………….. long 10………………..