Professional Documents
Culture Documents
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Healthcare and Life Sciences Japan Desk
Kelly Services Singapore, Capita and PERSOL Singapore operate under the PERSOLKELLY company, a joint venture Methodology: Salary figures included in the 2019 Singapore Salary Guide are derived by combining the expert market
between PERSOL Holdings and Kelly Services, forming one of the largest HR Solutions companies in APAC with its knowledge of senior recruitment professionals within the Kelly, Capita and PERSOL Singapore network, as well as the
headquarters in Singapore. latest job placement data recorded on the Kelly, Capita and PERSOL Singapore database.
2 3
EXECUTIVE technology is beginning to be integrated across
every aspect of the organisation, right down to the
core – its workforce.
OVERVIEW Support from the government, namely through
a $1 billion package announced at this year’s
Budget, will help Singapore companies transform,
by providing greater access to assistance, capital
and new markets.5 A reskilled and upskilled
workforce will be key to driving this business
transformation in Singapore.
3.4%
remained the key Services, Capita and PERSOL Singapore.
services sector grew
growth driver – with
3%
in 2018
due to the decline
in public sector
an expansion of
7.2%
Digital disruption is
impacting all facets of
We supplement these salary trends with the latest
data on key industries in Singapore, and curated
construction
work
Singapore’s economy, and insights into the challenges and opportunities
facing business and HR leaders.
no industry is immune.
As your partner in today’s transforming workforce, we
endeavour to support you in developing recruitment
strategies and solutions to suit the evolving talent
W
Singapore’s economic growth hile manufacturing remained the contracted 3.4% last year, weighed heavily by a management needs of your organisation.
key growth driver – with a 7.2% decline in public sector construction work.4
dialled down a notch in 2018,
expansion primarily supported by the
growing by 3.2%. This marked electronics, transport engineering and biomedical In the year ahead, growth may however moderate
a moderation from 3.9% in the manufacturing clusters – growth in 2018 was in the face of heightened uncertainties and
previous year and was slightly below notably slower compared to the 10% growth in the downside risks in the global economy, plagued by
initial estimates of 3.3% for 2018.1 previous year.2 US-China trade tensions and the issue of Brexit.
4 5
OUR EXPERTISE 2019 SALARY & HIRING OUTLOOK
AREAS OF EXPERTISE
Kelly Services, Capita and PERSOL
• Accounting
T
HR Vendors of the Year HR Vendors of the Year he labour market improved in 2018, as social and personal services, transportation and
total and local employment grew, while storage, financial and insurance services, information
2018 2017 2018 unemployment rates and retrenchments and communication, and professional services.
BRONZE GOLD SILVER declined. However, due to underlying demographics
Best Recruitment Firm Best Recruitment Firm Best Recruitment Firm of an ageing population and low birth rates, the Singaporean workers continued to earn higher
– Non-management Roles – Mid-management Roles – Mid-management Roles labour growth outlook remains modest in the incomes over the last five years, with real median
(US$4K – US$10K Per Month) (US$4k – US$10k Per Month) years ahead. income of full-time employed locals increasing by
3.6% per year from 2013 to 2018.5 Fresh graduates
2016 2015 2015 Annual average unemployment rates were lower also enjoyed higher starting salaries with a median
GOLD GOLD BRONZE than the year before, reflecting a general downtrend of $3,500 last year, up $100 from the year before.6
Best Recruitment Firm Best Overall Recruitment Firm Best Recruitment Process in unemployment since March 2017. There were also
– Mid-management Roles Outsourcing Partner significantly fewer retrenchments throughout the Graduates in the fields of information technology,
(US$4K – US$10K Per Month) BRONZE
year due to the economy’s continued expansion. business and built environment held the highest full-
Best Recruitment Firm BRONZE
time employment rates, while engineering graduates
BRONZE – Senior management roles Best Outplacement
Overall in 2018, total employment grew by 39,300, showed improvements in employment rates.
Best Recruitment Firm Consultant
– Senior management Roles BRONZE with growth among local employment standing
(over US$10K Per Month) Best Recruitment Firm at 28,400.4 Local employment growth was driven
– Mid-management roles mainly by the services industries, such as community, 4Ministry of Manpower
5 Ministryof Manpower
6 Ministry of Education
6 7
ACCOUNTING
C
hange is afoot within Singapore’s Smaller accounting firms are benefitting from In this digital age where change is a constant, With traditional administrative and finance
accountancy sector, where the impact a leg up in their digital transformation journey good communication, analytical, digital and functions increasingly being automated, the
of technology on the workforce through a $2.4 million boost.2 The Digital change management skills are also highly accountant of the future will be expected
may be keenly felt within the next few years. Transformation for Accountancy programme, valued traits. to adapt to higher value work and take on
There is an increasing urgency for firms to a key initiative under this roadmap, empowers more strategic roles, or risk displacement.
embrace these changes, both through the use practices to adopt technology solutions with
of technology to transform their businesses funding support.
to stay competitive and by upskilling their
employees to take on future roles. Today, a clearer digital push is underway for
the sector, where innovation has been notably
By all indications, the accounting sector lagging. Most recently, the government
Accounts Assistant
remains primed for growth. From the announced the expansion of the SMEs Go
Accountant/Senior Accountant
support for accounting firms to adopt new Digital Programme, where an Industry Digital
HOT JOBS Finance Executive/Senior Finance Executive
technologies, to the creation of 2,000 new jobs Plan for accountancy will be rolled out to help FOR 2019
by 2020, a government roadmap introduced in smaller firms assess their digital readiness and Financial Analyst/Senior Financial Analyst
2018 has paved a clear pathway for the sector’s explore opportunities to go digital. Finance Manager
advancement. 1
Senior Manager/Manager, Financial Planning & Analysis
1
Singapore Accountancy Commission
2
Singapore Accountancy Commission
8 9
ACCOUNTING ACCOUNTING
Accountant/Assistant Accountant Diploma/Degree 1-3 2,500 4,500 Audit Manager Degree 5-8 8,000 12,000
Accounts Assistant N'/'O' Levels/Diploma 1-3 2,500 4,500 Auditor Degree 3-6 4,000 5,500
Accounts Payable Executive Diploma/Degree 1-4 2,500 5,000
TAXATION
Accounts Payable Officer/Assistant N'/'O' Levels/Diploma 1-3 2,500 4,500
Accounts Receivable Executive Diploma/Degree 1-4 2,500 4,500 Tax Associate Degree 4-8 4,500 6,000
Accounts Receivable Officer N'/'O' Levels/Diploma 1-3 2,500 4,500 Tax Manager Degree 8-12 8,000 10,000
FINANCE
$2.4 million
expected to adapt to higher
new jobs will be created by value work and take on more
2020 as part of the
government's roadmap boost in their digital strategic roles
introduced in 2018 transformation journey
A
huge skills push is underway for As new technologies are introduced into the Building on its existing strength in financial While it remains to be seen if the local fintech
Singapore’s financial sector. Amid sector, creating new jobs, transforming existing services, Singapore’s fintech industry has risen to sector can maintain its blistering pace of
concerns of job displacement arising roles and displacing old ones, workers can become the third busiest fintech market in the growth, it is undeniable that it still holds
from automation and digital technology, finance expect a higher frequency of change in their region. The market has been abuzz with activity
2
tremendous potential. Within this thriving
industry professionals must upgrade their skills job functions. and expansion in the past year, with investments fintech ecosystem, job seekers can keep a look
to ready themselves for jobs of the future. in Singapore more than doubling from the out for potential openings in tech startups,
Transforming the financial industry and its previous year to hit $492.3 million in 2018.3 banks and established financial institutions.
In financial services, the government has set workforce is high on the agenda for the
a target of creating 3,000 jobs each year, with Monetary Authority of Singapore (MAS), which
an additional 1,000 jobs per year expected to is also banking on the adoption of technologies
come from the thriving fintech sector.1 In the including blockchain and artificial intelligence
past few years, job creation has been driven (AI) to strengthen the country’s digital Senior Officer/Officer, Compliance
to a lesser extent by the banking industry, transformation efforts. The country’s blockchain Business Analyst
HOT JOBS
as compared to the insurance and fund friendly environment has also drawn numerous FOR 2019 Risk Analyst (Market/Liquidity Risk)
management industries. foreign startups to Singapore.
Client Relationship Manager
1
Monetary Authority of Singapore
2
Accenture
3
Accenture
12 13
BANKING BANKING
& FINANCE & FINANCE
COMPLIANCE SALES
Head of Compliance Degree/Master 10-12 14,000 18,000 Bancassurance Diploma/Degree 1-5 3,000 4,500
Senior Associate/ Client Relationship Manager Degree 2-8 3,000 8,000
Degree 4-8 5,000 8,500
Associate, Financial Controls
Client Relationship Officer Diploma/Degree 2-4 1,800 3,400
Senior Officer/Officer, Compliance Diploma/Degree 3-7 4,000 7,000
SETTLEMENTS
FINANCE
Officer N'/'O' Levels/Diploma 2-4 2,700 3,400
Associate Financial Analyst Degree 2-3 4,000 5,500
Senior Manager/Manager Degree 5-8 6,500 8,500
Business Analyst Degree 5-8 5,500 9,000
Chief Financial Officer Degree/Master >15 20,000 25,000 TRADE FINANCE
Finance Controller Degree 10-15 10,000 18,000
Executive Diploma/Degree 1-3 2,700 4,500
Finance Director Degree >15 15,000 20,000
Senior Manager/Manager Degree/Master 4-7 6,700 12,000
Financial Analyst Degree 5-8 5,500 7,500
Senior Officer/Officer Diploma/Degree 1-3 2,100 3,400
Vice President Degree/Master 8-10 9,000 12,000
INSURANCE
OPERATIONS
RISK
T
he pressure is on for the services sector Forward-looking companies that are ready However, for Singapore’s services sector, the with long hours. Until a mindset shift takes
to become more manpower-lean and to adapt might not experience significant battle for manpower is not being waged on place, attracting local workers to customer
improve its productivity and job quality. impact. Companies may take this opportunity the frontlines of customer service alone, but services professions will continue to be a
At Budget 2019, the government introduced to leverage technology to innovate and also against society’s common association of challenge for companies.
several measures to reduce the sector’s restructure, become more manpower-lean, or customer service as a labour-intensive job
dependency on foreign manpower in the long redesign jobs to make them more meaningful
run, including a reduction in the foreign worker and attractive for local workers.
quota to 35% by 2021. This also serves as a
1
stronger push for local workers to upgrade Even in an era of digitalisation, where robots
their skills and take on new and emerging are expected to swiftly replace humans in many
services jobs. sectors, jobs that require a human touch, such
as customer service, should continue to see Concierge/Helpdesk Officer
While this could be a boost for local job seekers strong demand. Employees can expect to be Customer Care Consultant
HOT JOBS
in the market, companies may be hard pressed retrained to take on higher value job functions FOR 2019 Customer Service Assistant/Officer
by the upcoming tightening of foreign worker and new roles arising from companies’ digital
Customer Service Executive
supply. It may be especially challenging for transformation efforts.
labour-intensive service segments such as food
and beverage and retail, to hire local workers.
1
Ministry of Manpower
16 17
CUSTOMER CUSTOMER
SERVICE SERVICE
E
xpanding 7.2% in 2018, manufacturing Skilled, quality engineers are required to Application Specialist/Engineer
remained the key growth driver maintain sustained and steady growth for Maintenance Technician
of Singapore’s economy, primarily the sector, yet many engineering vacancies HOT JOBS Research & Development Engineer
supported by the electronics, transport today go unfulfilled, due to a shortfall in local FOR 2019
BIM Manager
engineering and biomedical manufacturing workforce supply and engineers leaving the
sectors.1 However, this growth figure marked a profession. As pressure for Singapore to Quality Control Technician
slowdown from the 10.4% growth in 2017.2 rebuild its engineering workforce mounts, Senior Environment, Health & Safety Engineer/Engineer
key initiatives have been introduced to recruit
Amid protracted US-China trade tensions, and develop the talent pool across various
a challenging year may lie ahead for engineering domains.
manufacturing. The sector is projected to
significantly moderate this year, with the To boost workforce training and development
electronics and precision engineering clusters for the Built Environment (BE) sector, the
likely to take the biggest hit due to weakening government has committed $72 million until Manufacturing Many engineering Singapore government
has committed
remained the key growth driver vacancies are unfulfilled, due
$72 million
demand for semiconductors worldwide. 2020.3 The iBuildSG Tripartite Committee will
of Singapore’s economy to a shortfall in local workforce
also be set up to focus on building up the supply and engineers leaving
the profession for the Built Environment sector
competencies of the workforce, by providing a
Skills Framework to map out career pathways
and identify emerging skill sets needed for
engineers to stay relevant.
1
Ministry of Trade and Industry
2
Ministry of Trade and Industry
3
Ministry of National Development
20 21
ENGINEERING & ENGINEERING &
TECHNICAL TECHNICAL
Executive, Customer Relations Diploma 1-3 3,100 4,150 BIM Manager Diploma/Degree 4-6 6,500 8,000
Technical Executive Diploma/Degree 4-6 3,500 5,500 BIM Modeller Diploma/Degree 3-5 4,000 5,500
Technical Officer Diploma 2-3 3,000 3,200 Cost Engineer/Quantity Surveyor Diploma/Degree 3-5 3,500 5,500
Technical Sales Engineer Diploma/Degree 4-5 4,000 6,500 Facility Engineer Diploma/Degree 2-5 3,800 5,500
Technical Services Manager Diploma 4-6 6,500 9,500 Product Support Engineer Degree 5-8 5,000 9,000
Technical Support Engineer Diploma 1-3 3,600 5,200 Project Coordinator Diploma 1-3 2,200 4,000
Project Manager Diploma/Degree 5-9 8,500 11,000
HEALTHCARE & MEDICAL
Sales Engineer Diploma/Degree 2-5 2,400 5,500
Application Specialist/Engineer Diploma/Degree 4-7 3,500 5,000
Senior Architectural Engineer/Engineer Degree 3-8 3,300 6,500
Customer Support Engineer Diploma/Degree 1-4 3,000 4,000
Senior Civil Engineer/Engineer Degree 3-8 3,500 8,000
Field Service Engineer Diploma/Degree 5-8 3,700 4,600
Senior Geotechnical Engineer/Engineer Degree 3-8 3,800 7,000
Product Specialist (Medical/Scientific Equipment) Degree/Master 4-6 4,000 6,000
Senior Planning Engineer/Engineer Diploma/Degree 2-8 3,800 7,500
Technical Sales Engineer Diploma/Degree 2-5 3,200 4,500
Senior Project Engineer/Engineer Diploma/Degree 4-7 5,500 7,000
Drafter Diploma/Degree 2-4 3,300 4,500 Senior Supplier Quality Engineer/Engineer Diploma/Degree 2-4 3,000 4,800
Mechanical/Electrical Engineer Degree 2-3 3,500 6,000 Deputy Manager, Commercial Degree >8 7,000 13,000
Mechanical/Electrical Quantity Surveyor Diploma/Degree 3-5 3,850 5,500 Estate/Condominium Manager Diploma 3-5 3,500 5,000
Mechanical/Electrical Technician Diploma 1-2 2,000 3,100 Interior Design Diploma/Degree 1-3 2,300 4,000
Senior/Telecommunications Engineer Diploma/Degree 1-6 3,300 8,200 Property Manager Diploma/Degree 5-7 4,700 8,000
Property/Mall Executive Diploma 1-3 1,500 3,000
PROCESS Degree 3-7 3,500 7,000
Senior Civil Design Engineer/Engineer
Chemical Process Technician Diploma 1-3 2,100 3,500
WORKPLACE/ENVIRONMENT SAFETY & HEALTH
Research & Development Engineer Diploma/Degree 3-5 3,400 5,000
Senior Process Engineer/Engineer Diploma/Degree 5-8 4,500 6,500 Quality, Health, Safety, Environmental Manager Diploma/Degree 4-8 5,000 8,000
Security Engineer Diploma 1-4 2,200 4,200
PRODUCTION
Senior Environment, Health & Safety Engineer/
Diploma/Degree 3-6 3,400 6,100
Production Engineer Diploma/Degree 1-3 2,300 3,000 Engineer
Production Technician 'N'/'O' Levels 1-3 1,800 2,300
A
s consumer appetite for convenience Technology has also levelled the field for The FMCG sector has been earmarked as a
grows, the FMCG industry’s smaller players. With lower barriers to entry growth industry in Singapore. With the fast-
e-commerce revolution is gaining into the industry, a growing pool of smaller growing expansion of omnichannel retail and
ground rapidly. In Singapore alone, online upstarts have emerged and are making their burgeoning number of new entrants to the
spending by omnichannel shoppers has grown mark in the space, jostling for market share market, prospects for job seekers in the year
significantly in the past year – 43% in 2018 with longstanding industry giants. These to come are highly promising.
compared to 25.1% in 2017 – in terms of smaller, more agile brands are digitally native
wallet share.1 – connecting directly with potential customers
online, bypassing physical retail channels.
Promoter
However, barriers to e-commerce adoption
Retail Associate/Senior Associate
remain, with concerns on product quality and Amid this intensifying competition, FMCG
HOT JOBS Retail Executive
accuracy of delivery. Companies must address companies can no longer bank on brand loyalty
FOR 2019
these in order to better cater their omnichannel to predict consumers’ behaviour and spending Store Manager
offerings to evolving consumer needs. patterns. Data analytics professionals will be in Store Support Assistant
high demand, as companies increasingly look to
data-driven insights to inform their e-commerce
and omnichannel strategies.
1
Nielsen Singapore
24 25
FAST-MOVING CONSUMER FAST-MOVING CONSUMER
GOODS (FMCG) & RETAIL GOODS (FMCG) & RETAIL
S
ingapore requires almost double its pool few years, healthcare workers and patient service Pharmaceutical manufacturing could be an to drive the transformation of the local
of existing long-term care workers by associates may find themselves displaced by exciting growth area to watch. A $34 million pharmaceutical manufacturing industry,
2020 to care for its ageing population.1 technology. As such, upskilling and reskilling consortium agreement inked between raise the bar for sustainable processes, and
Despite this urgent need, it remains an uphill remains imperative for this sector. A*Star and industry players last year aims quicken production.3
task, with challenges such as misaligned salary
expectations and manpower shortage hindering A new Healthcare Academy, the largest training
efforts to meet this target. initiative to be launched in the sector, will play
a role in training these workers to take on new
Similarly, there are currently 8,300 direct care roles. There will also be an increasing focus on
workers in Singapore, a number that requires training workers for roles such as community
a 45% increase by 2020 to meet growing nursing and case management, in light of
Laboratory Technician
demand. 2
the growing need for such skills in tandem
Medical Sales Representative
with rising demand for healthcare services
HOT JOBS Patient Service Associate
Furthermore, the healthcare sector is not in Singapore.
FOR 2019
immune to the effects of digitalisation. When Radiographer
medical records are fully digitised in the next Sales Manager (Pharmaceutical/Medical Devices)
Staff Nurse
1
Lien Foundation
2
Lien Foundation
3
A*STAR
28 29
HEALTHCARE & HEALTHCARE &
LIFE SCIENCES LIFE SCIENCES
A $34 million
Number of direct care workers There will be
need to increase by an increasing focus on
45% by 2020
training workers consortium agreement was
inked to drive the transformation
to cater for Singapore's for roles such as community of the local pharmaceutical
ageing population nursing and case management manufacturing industry
C
ompanies are expected to increase Yet, solving the skills mismatch remains a the first such lab dedicated to enhancing the
their hiring activities this year, challenge for two main reasons – training not digital capabilities of the HR workforce in
especially in sectors such as fintech being able to keep pace with industry needs, Singapore and the region.
and healthcare. Those in manufacturing and and skillsets becoming deeper and more
trade, however, may face greater uncertainty difficult to pick up. With the world of work in a constant state of
in their job prospects. Despite these plentiful flux, especially in this age of digitalisation, it is
job opportunities, job seekers are said to lack Expectations will weigh heavily on HR essential for HR professionals to evolve their
skills, especially in areas such as cyber security professionals to aid and advise employees in skillsets too, and effectively create the adaptive
and robotics. identifying relevant and in-demand skillsets, workforce of the future.
and providing the means for employees to
Skills mismatch has also been found to have the acquire them.
largest impact on job application outcomes in
Singapore. This ranks highest out of six possible HR professionals will benefit from the SHRI- HR Business Partner
mismatches studied, including differences in Sage HR Technology Lab, launched by the HR Generalist/ Specialist
HOT JOBS
industries and salary expectations.1 Singapore Human Resources Institute (SHRI),
FOR 2019 Manager, Talent Acquisition
1
Ministry of Trade and Industry
32 33
HUMAN HUMAN
RESOURCES RESOURCES
healthcare
W
ith recent government initiatives Signs remain highly promising for professionals At the same time, Singapore is arming itself To overcome the current shortage of
set to open more doors for workers in the sector. As companies make headway with a new generation of cybersecurity cybersecurity experts, the Ministry of Defence
than before, abundant employment in their digitalisation journey, they will professionals to counter these rising threats. has also introduced a scheme to recruit 300
opportunities await job seekers in the information increasingly need skilled ICT manpower to Over the next half decade, Singapore will cybersecurity professionals to take up roles to
and communication technology (ICT) sector. propel their growth. invest $30 million into the ASEAN-Singapore shore up the nation’s cyber defences.3
Cybersecurity Centre of Excellence to deepen
Last year, the Info-communications Media As of mid-2018, the ICT sector increased its the region's cyber capabilities through the
Development Authority (IMDA) introduced total employment by 7,500 compared to a year training of national emergency response teams.2
Services 4.0, a framework for action to develop ago.1 IT jobs are attracting not only younger
Singapore’s digital economy. This set the stage professionals, but mid-career professionals
for plans to boost ICT adoption, including looking to grow their skills and make a Senior Business System Analyst/ Analyst
equipping small and medium-sized enterprises transition as well.
Big Data Analyst
(SMEs) with digital capabilities to unlock the HOT JOBS Senior Application Developer/ Application Developer
benefits of cloud computing. In the wake of data breaches across critical FOR 2019
services sectors in the past couple of years, UI/UX Designer
A new Scale-up SG programme launched demand for skilled cybersecurity professionals Infrastructure Manager
by Enterprise Singapore will help startups will continue to be on the rise. Network Security Engineer
and smaller companies innovate and
Mobile Application Developer
commercialise technology.
1
Ministry of Manpower
2
Ministry of Communications and Information
3
MINDEF
36 37
INFORMATION INFORMATION
TECHNOLOGY TECHNOLOGY
Business & Technology Delivery Analyst Degree 2-6 3,300 7,300 Application Developer Degree 5-10 5,500 8,000
Data Analyst Degree 2-6 3,300 6,300 Fintech Strategist Degree 5-10 7,100 12,600
Project Administrator Diploma/Degree 2-4 2,800 4,500 Payment System Business Analyst Degree 4-8 5,000 7,800
Project Manager/Assistant Project Manager Degree 3-7 4,200 8,000 Project Manager Degree 10-15 8,000 11,600
Senior Analyst Programmer/Analyst Programmer Degree 1-5 2,600 6,800
IT INFRASTRUCTURE
Senior Business System Analyst/Analyst Degree 3-5 4,600 6,200
Senior IT Analyst/ IT Analyst Degree 1-6 2,800 7,500 Infrastructure Consultant Degree 3-7 3,000 6,500
Senior Project Executive/ Project Executive Diploma/Degree 1-4 2,600 4,200 Infrastructure Manager Degree 6-8 6,500 8,750
Senior Software Analyst/ Software Analyst Degree 2-7 2,800 8,000 IT Security Manager Degree 8-10 9,200 12,000
IT Support Consultant Diploma/Degree 2-4 2,700 4,400
APPLICATION DEVELOPMENT IT Support Engineer Degree 1-2 2,700 3,200
Application Architect Degree 6-10 8,000 10,500 Linux Systems Administrator Degree 4-6 4,500 5,500
Application Development Lead Degree 5-8 6,000 8,000 Network Engineer Degree 3-5 3,800 6,000
Application Engineer Degree 2-6 3,300 7,000 Network Security Engineer Degree 3-7 4,000 9,000
Application Support Executive Degree 1-3 2,600 3,200 Senior Network Engineer/Engineer Degree 5-7 6,000 7,500
Big Data Analyst Degree 3-7 6,000 9,000 Senior Test Engineer Degree 6-8 6,500 10,200
Interactive/Web Developer Degree 1-3 2,000 4,000 Solutions Consultant Degree 3-6 4,000 8,000
Java/J2EE Software Engineer Degree 3-5 4,000 6,000 System Engineer Degree 3-5 4,000 6,500
Mobile Application Developer Degree 3-6 3,000 5,700 System Specialist Degree 2-5 2,500 5,200
Senior Application Developer/Application Developer Degree 3-7 4,000 7,500 Technical Lead Degree 5-8 8,000 8,500
Senior Design Engineer Degree 3-6 4,000 7,200 Technical Service Engineer Degree 3-5 4,200 6,500
Senior Java Developer/Java Developer Degree 4-8 4,000 8,000 Test Engineer Degree 2-5 3,200 5,500
Senior Software Engineer/Software Engineer Degree 3-6 4,000 8,000 Verification Engineer Degree 3-5 5,500 5,800
Software Developer Degree 1-7 2,600 8,500
MANAGEMENT
Solutions Consultant Degree 2-5 3,600 6,500
UI/UX Designer Degree 3-5 4,000 6,500 Chief Technology Officer Degree/Masters >15 14,000 20,000
UI/UX Lead Degree 6-10 7,000 12,000 IT Director Degree >12 11,000 15,000
Web Application Support Degree 4-6 4,500 6,500 IT Executive Diploma/Degree 2-5 3,000 6,200
IT Manager/Assistant Manager Degree 3-6 4,200 8,750
BUSINESS DEVELOPMENT IT Senior Manager Degree 6-11 10,000 13,000
Digital Manager/Assistant Manager Degree 3-6 4,200 7,000
SUPPORT
IT Account Manager/Assistant Manager Diploma/Degree 6-10 4,700 6,900
IT Pre-sales/Sales Manager Diploma/Degree 5-10 5,000 14,000 Customer Service Executive Diploma 1-4 2,700 4,000
Product Manager Diploma/Degree 5-8 4,500 6,000 Helpdesk Support Diploma 1-2 2,000 2,600
Sales Engineer Diploma/Degree 3-5 3,800 5,000 Service Desk Engineer Diploma/Degree 1-3 2,150 3,500
Senior Consultant/Consultant Degree 5-8 4,000 7,500 Support Engineer Degree 1-3 2,200 3,000
Senior Product Marketing Executive/Executive Diploma/Degree 3-5 4,000 5,320
D
igitalisation is transforming the world Adept multi-taskers and careful coordinators
Administrative Assistant/Coordinator
of work, and at the same time, the ensure that executives’ schedules are kept in
Customer Service Coordinator/Executive
inner workings of the workplace. order, attend to administrative tasks swiftly and HOT JOBS
Administrative job functions in the workplace organise meetings and events efficiently. FOR 2019 Data Entry
have been affected by automation, with some Executive Secretary/Personal Assistant
processes already fully digitalised. Office support staff are expected to be well
versed in Microsoft Office functions such as
While this certainly has a hand to play in the Word, PowerPoint, Excel and email. As the
fewer job vacancies for office support staff now nature of work changes, administrative staff
than in the past, reliable staff and administrators may also find themselves assuming hybrid roles
are still integral to keeping any organisation across different functions.
running on a day-to-day basis.
40 41
OFFICE OFFICE
SUPPORT SUPPORT
E
merging business and technology The logistics workforce will soon be given The manpower crunch experienced by logistics The call for companies and workers to adapt
trends such as big-data, 3D printing and more opportunities to gain new skills and providers may also be alleviated by the rise and keep pace with industry changes is
digitalisation are creating new growth expertise to stay in sync with industry of the sharing economy, through access to stronger than ever. Managers of supply chains
opportunities in the logistics sector. Companies changes. Some of these opportunities will freelancers, flexible and project-based workers. must start future-proofing their operations
must be agile enough to leverage them. be made available through technology For instance, companies can engage a readily by exploring new business models, solutions
courses, specialist certificates and higher available pool of couriers to fulfil last mile and technologies to outpace rising costs and
To accelerate the scale of the sector’s education programmes. delivery needs. increase productivity.
transformation, a three-year roadmap has been
rolled out, outlining ways for stakeholders to Workforce Singapore has also added
strengthen collaborations between companies, another 200 places to its Professional
globalise, provide support and advice to firms Conversion Programmes for logistics officers
as well as better attract talent. and executives, encouraging more professionals
to join the ranks of over 450 professionals,
managers and executives that have entered Store Specialist/Associate
the industry through such programmes Warehouse Assistant
HOT JOBS
since 2017.1
FOR 2019 Customer Service Officer/Representative
1
The Straits Times
44 45
PROCUREMENT, PROCUREMENT,
SUPPLY CHAIN & LOGISTICS SUPPLY CHAIN & LOGISTICS
Director/Assistant Director, Logistics Degree 10-16 10,600 18,000 Customer Service Officer/Representative N'/'O' Levels/Diploma 1-3 1,200 3,200
Forklift Driver N'/'O' Levels 1-5 1,400 2,400 Order Entry Support/Analyst N'/'O' Levels/Diploma 1-3 2,500 3,000
Logistics Assistant/Coordinator Diploma 1-3 1,400 3,100 Planner Diploma/ Degree 3-5 3,800 5,600
Manager/Assistant Manager, Logistics Degree 5-8 4,500 8,000 Quality Assurance Inspector N'/'O' Levels /Diploma 1-3 1,700 3,500
Packer N'/'O' Levels 1-5 1,000 1,500 Senior Supply Chain Executive/Executive Diploma/Degree 1-5 2,200 4,600
A' Levels/Diploma/ Specialist Manufacturing Degree 2-5 3,500 4,500
Senior Logistics Executive/Executive 1-5 2,200 5,000
Degree
Supply Chain Coordinator Diploma 1-3 2,300 3,200
Store Manager Diploma 2-5 3,000 4,000
Supply Chain Manager/Assistant Manager Diploma/Degree 5-10 4,500 9,800
Store Specialist/Associate N'/'O' Levels 1-2 2,000 2,500
Storekeeper N'/'O' Levels 1-3 1,600 2,700
Warehouse Assistant N'/'O' Levels 1-2 1,500 2,000
Warehouse Manager Diploma/Degree 3-8 3,200 6,200
Warehouse Officer Diploma 2-3 1,900 2,200
Warehouse Supervisor Diploma/Degree 3-5 2,600 4,500
OPERATIONS/SHIPPING
PROCUREMENT/PURCHASING
200
workforce will be given more rising costs and
opportunities to gain new skills
and expertise to stay in sync places to its Professional
increase
with industry changes Conversion Programmes for productivity
logistics officers and executives
O
mnichannel marketing is the latest to the fore. Social media is endlessly evolving,
Digital Marketing Specialist
buzzword at the tip of any marketing from the rise of ephemeral content such as
Market Data Analyst
professional’s tongue. Brands must be Instagram stories, to completely new social HOT JOBS
involved at every touch point of the consumer’s media platforms emerging almost as rapidly as FOR 2019 Regional Marketing Manager
journey, but more than that, must marry all others have faded into the background. Corporate Communications Manager/Assistant Manager
marketing and sales channels – whether via a
mobile app, website or physical store – into a Singapore’s influencer marketing landscape has
seamless and integrated shopping experience also become far more sophisticated. The rise
for consumers. of influencer marketing has been nothing short
of remarkable, yet it is now nearing a saturation
Sales and marketing professionals who point with scores of influencers and influencer
keep their finger on the pulse of industry marketing agencies entering the scene, and
developments, are quick to learn and adapt, an array of branded content flooding social
and can implement holistic strategies across media feeds.
these marketing channels, will be highly valued
assets to any organisation. Creative content will be the key ingredient to
Omnichannel Social media Creative content
cut through this clutter. Brands and marketers marketing is the latest buzzword and influencer marketing have will be the key ingredient to
at the tip of any marketing come to the fore in the cut through the clutter of social
In the digital space, two key trends – social must explore new ways to engage influencers in
professional’s tongue. digital space media feeds
media and influencer marketing – have come order to effectively leverage their influence.
48 49
SALES & MARKETING SALES & MARKETING
CAD Designer Diploma/Degree 2-5 3,500 5,000 Communications Specialist Degree 3-5 3,500 5,000
Creative Director Degree 6-9 10,000 12,000 Copywriter Diploma/Degree 3-5 3,600 4,700
Creative Manager Degree 4-7 6,000 9,200 Corporate Communications Manager/
Degree 3-5 4,800 6,000
Assistant Manager
Graphics Designer Diploma/Degree 2-5 3,500 5,500
Corporate Communications Senior Executive/
Senior Design Consultant Diploma/Degree 4-6 4,100 6,100 Diploma/Degree 1-3 2,300 4,800
Executive
UX Designer Diploma/Degree 2-5 3,500 5,000 Director of Corporate Communications Degree/Masters >10 11,000 16,000
Web Designer Diploma/Degree 1-5 2,300 4,000 Manager/
Degree 4-7 4,500 7,000
Assistant Manager, Communications & Engagement
EVENTS Public Relations Manager/Assistant Manager Degree 3-5 4,800 7,000
Conference Manager Degree 5-8 6,000 8,000 Public Relations Senior Executive/Executive Diploma/Degree 2-3 3,000 4,000
Events Executive Diploma/Degree 1-3 1,800 2,600
PROJECT MANAGEMENT
Events Manager Degree 3-6 2,500 4,500
Project Administrator Diploma/Degree 1-2 1,800 2,500
MARKETING Project Manager/Assistant Manager Degree 3-5 4,000 7,600
Brand Executive Diploma/Degree 1-3 2,500 4,400 Project Specialist Diploma/Degree 2-4 2,600 5,000
Brand Manager/Assistant Manager Degree 5-7 4,500 6,000
SALES & BUSINESS DEVELOPMENT
Campaign Manager Degree 4-6 4,500 6,200
Digital Marketing Executive Degree 1-5 2,500 5,000 Account Manager Diploma/Degree 3-5 4,000 7,000
Digital Marketing Manager Degree 3-7 5,800 11,000 Corporate Sales Manger/Assistant Manager Diploma/Degree 2-3 4,000 6,000
Digital Marketing Specialist Degree 3-5 4,500 6,000 General Manager/Head of Sales/
Degree >12 15,000 20,000
Business Development Head
Market Data Analyst Diploma/Degree 3-6 3,300 5,700
Regional Sales/Business Development Director Degree 8-12 13,500 15,000
Market Research Associate Degree 2-5 2,500 4,600
Regional Sales/Business Development Manager Degree 6-10 7,000 11,000
Market Research Manager Degree 5-9 6,000 8,300
Sales Officer N'/'O' Levels/Diploma 1-3 2,000 3,400
Marketing Assistant/Coordinator/Officer Diploma 1-3 1,600 3,000
Sales/Business Development Director Degree 8-12 8,000 14,000
Marketing Manager/Assistant Manager Diploma/Degree 4-6 3,200 6,000
Sales/Business Development Executive Diploma/Degree 3-5 3,200 6,000
Regional Marketing Director Degree/Masters >10 13,000 18,000
Sales/Business Development Manager Degree 6-10 6,000 10,000
Regional Marketing Executive Degree 4-5 3,800 5,000
Sales/Business Development Manager
Regional Marketing Manager Degree 6-10 8,500 10,000 Degree 3-5 6,500 10,000
(Foreign Speaking)
SEM Strategist Degree 3-5 3,500 5,000 Senior Sales Coordinator/Coordinator Diploma/Degree 1-3 2,000 3,500
Senior Marketing Executive/Executive Diploma/Degree 1-7 2,200 6,800 Senior Sales Executive/Executive Diploma/Degree 2-3 2,500 5,000
Senior Marketing Manager Diploma/Degree 5-7 6,000 8,500
RETAIL
A
fter Japanese firms in Singapore Creating valuable opportunities for Singapore Furthermore, as Japan refines its policies to out such professionals with an in-depth
divested close to US$19 billion in and Japanese companies to connect, partner become increasingly business-friendly, we understanding of the Japanese landscape
2016, Japan’s investments in Singapore and co-create solutions, the partnership will expect higher demand for native Japanese and cultural nuances to facilitate business and
are on the rebound – close to US$10 billion also enable high potential Japanese startups and Japanese-speaking professionals. Both knowledge exchanges.
in 2017, according to latest data released to enter the ASEAN market through Singapore, Japanese and non-Japanese firms will seek
by the Japan External Trade Organisation and for Singapore startups to tap on Japan’s
(JETRO).1 strong innovation ecosystem.
Just last year, Singapore’s Economic Already, the deepening ties between Singapore
Development Board (EDB) and Enterprise and Japan are bearing fruit for companies
Singapore inked an agreement with JETRO, and startups across a variety of sectors, such
further boosting support for startups and as energy, beauty and retail, ramping up Admin Executive
businesses based in Japan and Singapore. investment and hiring efforts in Singapore. Customer Service Executive
HOT JOBS
FOR 2019 Sales Coordinator
Secretary
1
Japan External Trade Organisation
52 53
JAPAN DESK JAPAN DESK
Accounting
Accountant Degree 5-8 5,500 8,000
Accounts/Finance Manager Degree 6-8 8,000 12,000
Accounts Assistant/Executive Diploma/Degree 3-5 3,500 5,000
Financial Controller Degree 8-15 10,000 15,000
Human Resources
HR Executive Diploma/Degree 1-5 3,500 4,500
HR Manager Degree 8-10 6,000 10,000
Regional HR Manager Degree 8-15 7,000 12,000
Senior HR Executive Diploma/Degree 5-7 4,500 5,500
IT
Account Manger Diploma/Degree 3-5 4,000 6,000
Business Analyst Degree 5-8 7,000 10,000
Pre-Sales Executive Diploma/Degree 3-6 5,000 6,500
Project Manager Degree 5-8 7,000 12,000 Japan’s investments in Singapore
are on the rebound – close to The deepening ties As Japan refines its policies to
become increasingly business-
US$10 billion
between Singapore and friendly, higher demand for
Japan desk
Japan are ramping up
investment and hiring efforts
in 2017
in Singapore is expected
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