An enabler with 10+ years of experience with proven capabilities in financial

analysis, management reporting, and business strategy to support the

monetization business. Over the years, held positions in the finance and
operations team with regional and global responsibilities partnering with
businesses, customers, and cross-functional teams within product, finance, and
legal departments.

Experience & Achievement

2020-05 – Sales Operations Manager

2023-05
ByteDance Technology (TikTok), Southeast Asia
Regions covered: Singapore, Malaysia, Philippines, Thailand, Vietnam &
Indonesia Ajith
Key Responsibilities:
• Plan & supervise billing, collection operations and account
reconciliations.
Menezes
• Build and optimize financial reports to improve efficiency and Operations & Strategy
control business risks. Manager
• Implement policies and regulations in APAC region with cross
functional coordination to ensure compliance.
• Prepare zone-wise dashboards of weekly collection & receivable Contact
summary.
• Compute incentives for all SMB APAC Sales team and submit payout
Address
details to the payroll team adhering to deadlines.
Dubai, Al Nahda
• Work on process and system improvements and ensure
implementation of the same. Phone
• Create informative dashboards and MIS reports by utilizing the in- +971 522792513
house CRM (3M & Analytics Centre) to support informed decision-
E-mail
making.
ajith.menezes14@gmail.com
Highlights & Achievements:
• Revenue growth - Published and presented the Attainment Analysis LinkedIn
& Insights report, offering a high-level overview of attainment and https://www.linkedin.com/in/ajith-
incentives while identifying cases of under/over-attainment. The m-36b54a186/
analysis provided valuable insights into the effectiveness of the Visa valid till – 20th Oct 2023
sales strategy, resulting in a remarkable increase in the total sales
attainment in the next Bi-Month.
• Cross-functional collaboration - Developed an innovative process Core Competencies
flow to enable the request for Ad credits, leading to the migration of
approval from email to the system and reducing the manual effort of Business Process Optimization
email and increasing efficiency by 70%.
• Policy Improvement - Introduced a revenue shadowing policy to Financial Planning & Analysis
address various scenarios that may arise when an Agency and Direct Customer Relationship
Sales collaborate, simplifying collaboration across channels while
Management (CRM)
protecting revenue integrity.
• Process Efficiency - Streamlined processes and implemented Forecasting and Budgeting
optimized systems to maximize efficiency and mitigate business
Revenue Management
risks. Initiated and executed ad hoc projects and conduct in-depth
analysis to inform critical business decisions. Performance Metrics

Data Analysis & Reconciliation

2018-03 - Executive-Operations & Finance Sales Training & Development
2020-05
Discovery Communications India, Mumbai
Sales Goal Setting and Tracking
Key Responsibilities:
• Generated comprehensive financial reports, tracked budgets, and Sales Compensation Planning &
analyzed financial performance to identify trends and opportunities Management
for growth
• Regularly reconciled client accounts on a Quarterly/Monthly basis Sales Pipeline Analysis
and vigilantly tracked overdue accounts. Data-Driven Decision-Making
• Exercised meticulous budget control by closely monitoring business
operations and reviewing project/contract applications Process Improvements
 • Conducted an Accounts Receivable reconciliation every month-end
and disseminated the results to the core finance team. Technology/Tools
Highlights & Achievements:
• Individually curated comprehensive process workflow documentation MS Office
with the utmost consideration for audit compliance which reduced
80% of the non-conformities. Google Suite
• Received the Hall of Fame award for Outstanding Achievement Power BI

Tableau
2015-12 - Executive-Operations
2018-03 CRM
Sony Pictures Networks Distribution India Pvt. Ltd, Mumbai
Key Responsibilities: ERP
• Ensured the prompt and accurate processing of transactions.
• Verified that customers were billed correctly in accordance with
revised contracts and monthly subscriber reports within the
Education
stipulated timeframe.
• Scheduled routine follow-ups with sales and distributors to address 2010-05 - 2012-06
and resolve business exceptions, ensuring smooth business MBA: Marketing
operations. Don Bosco Institute of
• Implemented stringent measures to prevent any non-conformities Management - Mumbai
during statutory audits, protecting the organization's reputation
and financial stability.
Highlights & Achievements:
• Through persistent follow-up, successfully retrieved TDS certificates
valued at INR 15 Crores from operators, resulting in a substantial
reduction of the outstanding amount for PAN India

2014-12 - Senior MIS Executive

2015-12
Kotak Securities Ltd, Mumbai
• Devised and executed quality assurance policies and procedures to
align with regulatory requirements and industry benchmarks
• Evaluated data and presented comprehensive feedback to top
management on quality control issues and emerging trends
• Oversaw process quality at different levels and ensured timely
completion within the stipulated turnaround time reducing the TAT
from 7 days to 3 days

2014-01 - MIS Executive

2014-11
Deutsche CIB Centre Pvt. Ltd, Mumbai
• Generated weekly and monthly reports and delivered them to senior
management, ensuring they were comprehensive and accurate
• Conducted meticulous analysis of collected data to derive valuable
insights and facilitated data-driven decision making
• Planned and led administration of management information system
for achieving threshold-level performance.

2012-06 - Business Development Executive

2013-05
RSG InfoTech, Mumbai
• Prospected and secured new clients for Apple products through
effective lead generation techniques and drove sales to completion
• Facilitated meetings with prospective clients to understand their
needs, address their queries, and presented the value proposition of
Apple products
• Provided customized and innovative solutions to clients that met
their specific requirements, ensured customer satisfaction, and built
long-lasting relationships.