Geaquan:
Customer name Kennett, Brown
customeraisress 5 3B Craver Kirle Nuwiv &S
All valuables must be packed away | authcrise employees of Contractor EQUANS and their suo-
contractors) fo underlake activities as necessary to facilitate the works within my home. In doing so |
absolve the contractor of any liability in respect of any damage. loss or consequential loss thatmay [}~
result from such actions. This does not absolve EQUANS of their responsibility where they have not
shown due care and attention
understand that all carpets and laminate flooring within my home is my responsibilty and must be
uplifted prior to works start. tis fs not caried out pir to my commencement dato | understand gym
my works may be cancelled, | also understand that the contractor cannot be held liable for any
camage that may be caused if the carpet andlor laminate is left in place.
ic appliances such as cookers, washing machines, fridgeitreezers, tumble driers and
dishwashers are required to be moved irom the kitchen area. Due io the sensitivity of these
appliances, particularly older appliances, itis possible tnat they may develop a fauit Fallowing oa
movement. Where this occurs the contractor (EQUANS) will not be held \able for repair or renewal
{in the event that the movement of the appiance resuits in dents/scratches or marks the conl
will not renew the appliance where itis in working order and fit for ourpase. This does not absolve
EQUANS of responsibilty where we have not shown due care and attention
Fixtures such as binds, curtains/curtain rails, bathroom fittings and shelving etc. are the
responsibility of the resident to remove prior to work commencing ~ however if the resident is unable
to remove these items, due to disability etc., tne contractor will remove the items in the presence of
the resident, and the resident will then be responsible for the safe storage of the items. The resident
should confirm where these items are to be placed following removal. the resident isn't available, = [L-=
we can't be held responsible for loss of fixtures and fittings. Please note that we have to remove
these items to carry out the works. However, we are not responsible for refitting these items.
following completion of the works. If window biinds are fitted in the window reveal itis possible they
may not fit with new plastering, making the reveal slightly smaller.
In certain circumstances and with prior agreement EQUANS may move large furniture however
wardrobes or drawers must be emptied to allow them to be moved easily. In the event that furniture
isnot to a good standard and they are affected dve to movement tre contractor will not be lable for I~
any damage. Where furniture is old or not in a good standard the contractor recommends that it is
moved by the tenant prior to works start
We endeavour to keep any damage to decorations to a minimum however there will be times when
the decorations in your home may be damaged as a result of the works. We
therefore bring to your attention that we will not make good the damage caused in these cases.
a
J understand that if any issues arise, } must tell an EQUANS representative immediately uu
REG-FOR-135 VersionNo: 7 Published: 04/08/21 Security Classification: Internal
UNCONTROLLED COPY IF PRINTED OR DOWNLOADED Page 1 of 2FeQuans
nderstoad my customer information
The Liaison Officer Tenancy Officer iRLO) has explained the importance of providing acvess dunng
the whole programme of work
Iris my responsibilty to ensure all services i.e. gas, electric and water are available for use including
‘ensuring enough credit is on meters.
‘understand the electricity may be turned off for up to 8 hours at a time and during this time | will
avoid opening my fridge and freezer doors or remove all foodstutts that may be damaged
‘The work has been explained to me and ! understand everything that is involved.
Jam aware that contact and emergency numbers, along with site working hours and information
about workers carrying identification on site, are in the customer information booklet
eee eRe
Where protective flooring has been instalied, { must ensure that I or any member of my famity or
visitors are wearing suitable footwear (1.2. not stocking feet) when walking in these areas, especially
on stairs. If the protective flooring becomes torn, rucked or damaged in any way I must inform
EQUANS immediately
Piease ensure that electrical items such as computers are switched off and un-plugged prior to work
commencing,
Please inform your EQUANS RLO or EQUANS representative of any essential equipment in your
home that may be affected by the electricity being switched off e.g, “Careline” alarm system.
During pre-condition surveys photographic records may be required. By signing this disclaimer you
consent to EQUANS taking and keeping them securely for the pertod of the works contract,
eee Rk 4
We strongly advise thal you notify your insurance company of the works. =
Your signature k Boras A Date 10 DF 23
Our representatives signature Date a
Factsheets left with the customer (tick appropriate)
Heating — Bathroom = nines > Windows & Doors =
Elecine Storage Heaters = Extemai Works 7 Communal Works