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  • Laporan Harian Job

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    paramesti customerservice
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    This document contains a daily activity report from September 7th to September 20th. It outlines the platform used each day for customer engagement activities like responding to chats and reviews. It also includes the number of customer interactions and orders completed each day across platforms like Shopee, Lazada, and TikTok. The latter part of the document provides a progress report on handling customer service cases, with notes against customer names.

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    laporan harian jobdesk customer service marketplace

    Original Title

    LAPORAN HARIAN JOB

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    This document contains a daily activity report from September 7th to September 20th. It outlines the platform used each day for customer engagement activities like responding to chats and reviews. It also includes the number of customer interactions and orders completed each day across platforms like Shopee, Lazada, and TikTok. The latter part of the document provides a progress report on handling customer service cases, with notes against customer names.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    3 views52 pages

    Laporan Harian Job

    Uploaded by

    paramesti customerservice
    This document contains a daily activity report from September 7th to September 20th. It outlines the platform used each day for customer engagement activities like responding to chats and reviews. It also includes the number of customer interactions and orders completed each day across platforms like Shopee, Lazada, and TikTok. The latter part of the document provides a progress report on handling customer service cases, with notes against customer names.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 52

    NO HARI / TANGGAL PLATFORM

    BALAS CHAT BALAS ULASAN

    1 7 September 2023

    2 7 September 2023 TIKTOK

    8 September 2023 TIKTOK 3 3000an

    SHOPEE
    7 2000 ULASAN
    STAR

    PARAMERCH

    9 September 2023 SHOPEE STAR 11 760 ulasan

    SHOPEE MALL 100 ulasan


    36

    9 September 2023 TIKTOK 3 800

    11 September 2023 SHOPEE MALL 17 100

    SHOPEE STAR 23 660 ULASAN

    11 September 2023 TIKTOK 4 40

    12 September 2023 TIKTOK 5 1

    12 September 2023 LAZADA 5 37

    LAZADA MALL 4 400


    SHOPEE STAR 16 1040 ULASAN

    SHOPEE MALL 28 87

    13 September 2023 SHOPEE STAR 8 760 ULASAN

    PARAMERCH 2 240 ULASAN

    SHOPEE MALL 17 800 ULASAN

    TIKTOK 3 6

    LAZADA MALL 3 5

    LAZADA 1
    TOKOPEDIA

    WHATSAPP 5

    WA PANCAKE 28

    14 September 2023 SHOPEE STAR 13 700 ULASAN

    TIKTOK 4 4

    WHATSAPP 3

    TOKOPEDIA 3

    LAZADA MALL 5 6
    LAZADA 3 2

    SHOPEE MALL 18 670

    WA PANCAKE 32

    15 September 2023 SHOPEE MALL 25 400

    WA PANCAKE 40

    15 September 2023 TIKTOK 2 12

    LAZADA MALL 5 8

    LAZADA 1 4
    SHOPEE MALL 27 670

    15 September 2023 SHOPEE STAR 14 720 ULASAN

    PARAMERCH 1

    SHOPEE MALL 23 300

    WA PANCAKE 12

    16 September 2023 WHATSAPP 22

    SHOPEE MALL 12 120

    SHOPEE STAR 10 880 ULASAN


    PARAMERCH 1

    TIKTOK 14

    WHATSAPP 4

    LAZADA MALL 3

    LAZADA 1 8

    TOKOPEDIA 2

    18 September 2023 SHOPEE STAR 14 400 ULASAN

    PARAMERCH 3
    TIKTOK 2 10

    TOKOPEDIA

    LAZADA 5

    LAZADA MALL 3 4

    WHATSAPP 5

    SHOPEE MALL 17 310

    WA PANCAKE 5

    19 September 2023 SHOPEE STAR 22 640 ULASAN


    SHOPEE STAR

    SHOPEE MALL 25 200

    WA PANCAKE 35

    TIKTOK 2 2

    LAZADA MALL 6 2

    TOKOPEDIA 1

    RABU 20 SEPTEMBER 2023


    WA PANCAKE 5

    SHOPEE STAR
    LAPORAN KERJA HARIAN

    URAIAN PEKERJAAN
    CHAT SAMPLE CLOSING
    FOLLOW UP LIVE AFFILIATE
    AFFILIATE AFFILIATE ORDER WA

    13 Kaos

    1. spirit king L
    2 6
    2.nyawi Lp

    1. mulat L
    40 MENIT 2 5
    2. MULAT LP

    30 menit
    shopee star

    1 jam 10 menit
    8 kaos
    7
    2 hodie

    3 AFFILIATE KONTEN 1 JAM 3

    1 JAM 5 MENIT

    2 KAOS

    ANTA XL
    3 affiliate konten 1 jam 2 5 WS XL
    WB CHILD L

    30 menit 1 3 anta navy L


    45 MENIT

    45 MENIT

    4 43 MENIT 3 KAOS

    45 menit

    10 45 menit 4 9 5

    2
    100 an

    10

    36 MENIT 1 KAOS

    32 menit 1 9 1

    600
    wifi error g live

    4 5 KAOS

    35 menit payment 1 kaos

    17 7kaos

    9 41 menit 1 9 1
    45menit

    30 menit

    45menit

    15

    35 4kaos

    32menit

    31 MENIT
    33 menit 7

    20 34 menit
    64 30 menit 1

    15

    150

    20 2 kaos

    40 35menit

    30

    30 MENIT
    30 MENIT

    20

    30 menit

    142

    12 18 KAOS
    REKAP RESELLER KOMPLAIN OFFLINE LEMBUR

    4 kaos

    15 kaos + input
    data rekap reseller

    10 Kaos
    12 KAOS
    JABAT TANGAN

    25 Kaos

    32 KAOS + INPUT
    DATA RESELLER
    TIKTOK
    12 KAOS
    2 SWEATER

    13 Kaos

    5 KAOS
    1 SWEATER
    1 KAOS ANAK

    INPUT DATA
    RESELLER
    21 KAOS + 2
    SWEATER

    INPUT DATA
    RESELLER

    REKAP ORDERAN
    RESELLER
    lembur

    ekspedisi jnt lelet


    24 KAOS
    lembur
    INPUT DATA
    RESELLER

    13 KAOS + 1
    SWEATER
    INPUT DATA
    RESELLER
    18 KAOS
    3 SWEATER
    + lembur
    INPUT DATA
    RESELLER

    salah kirim kaos


    lembur

    LEMBUR
    30 KAOS
    1 SWEATER
    +
    INPUT DATA
    RESELLER

    15 KAOS
    PROGRES
    CUSTOMER
    SERVICE

    RENGGANIS

    AYYA

    AYYA

    METTA

    METTA

    METTA

    RENGGANIS
    RENGGANIS

    AYYA

    RENGGANIS

    METTA

    AYYA

    AYYA

    AYYA

    AYYA
    METTA

    RENGGANIS

    METTA

    METTA

    RENGGANIS

    AYYA

    AYYA

    AYYA
    AYYA

    AYYA

    RENGGANIS

    METTA

    AYYA

    AYYA

    AYYA

    AYYA
    AYYA

    RENGGANIS

    RENGGANIS

    RENGGANIS

    RENGGANIS

    AYYA

    AYYA

    AYYA
    RENGGANIS

    METTA

    METTA

    RENGGANIS

    RENGGANIS

    RENGGANIS

    RENGGANIS

    METTA
    METTA

    AYYA

    AYYA

    AYYA

    AYYA

    AYYA

    METTA

    METTA
    AYYA

    AYYA

    AYYA

    AYYA

    AYYA

    RENGGANIS

    RENGGANIS

    METTA
    RENGGANIS

    RENGGANIS

    RENGGANIS

    AYYA

    AYYA

    AYYA

    RENGGANIS

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