Electric Power Cat®

Remote Asset Monitoring

(RAM) Release Notes
Effective August 19, 2023
1

TABLE OF CONTENTS
+ NEWS AND UPDATES ..................................................................................................................................................................... 2
+ BUG FIXES ....................................................................................................................................................................................... 3

Check out the Electric Power (EP) Cat® Connect page

Here are the highlights from August:
+ Cat® RAM Release Notes July

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trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without permission

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 1. News & Updates
a. Natural Bridge Wildlife Ranch
The Natural Bridge Wildlife Ranch in San Antonio, Texas needed back up power to keep their
facilities running and their animals safe in case of an outage. Holt worked with the wildlife
ranch to assess their needs and installed four Cat® diesel generator sets to provide backup
power. Below are some comments on Cat® Remote Asset Monitoring (RAM) from T. Dexter
Soechting, the director of animal care and operations at the ranch.
“With all the steep hills here on the ranch and the distance we have to cover, if we have an ice
storm here, it will be nice to pull up the Cat RAM app on my phone and check the status and
fuel levels of our generators.”
“In an adverse weather event, there are endless things that we’re trying to fix and get going.
So, when it comes to our generators and knowing in real time about their ready-to-run status,
having that off our plate is a huge relief.”
- T. Dexter Soechting
Click here to see the full Power Profile on Natural Bridge Wildlife Ranch

b. Natural Bridge Caverns

Natural Bridge Caverns is located next to the wildlife ranch in San Antonio. The family-owned
and operated natural wonder features multiple tour experiences through two distinct caverns
that each extend for one-half mile. Natural Bridge Caverns worked with Holt to set up a fleet of
2 five Cat® generator sets to ensure the caverns would stay lit while guests were on tours.
“In the past, I’d have to drive around and check the generators periodically or wait for someone
to tell me that they heard a noise out in the pasture and have me go and check it out,” Royce
says. “Now with Cat Connect, it saves me from driving around to check on all the units. I
receive an alert on my phone or an email to let me know if there’s a change in status on one of
the generators.”

“With all the various activities we have going on here, time is precious, and checking fuel levels
is a mundane task,” Royce continues. “Until recently, I’d have to run over and check the fuel
gauges. But now with the mobile app, I can also receive a fuel alert if any of the generators dip
below 50 percent. So that alone is a real time saver.”

- Justin Royce, cavern development director

Click here to see the full Power Profile on Natural Bridge Caverns

© 2022 Caterpillar. All Rights Reserved. CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, "Caterpillar Corporate Yellow", the "Power Edge" and Cat “Modern Hex”
trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without permission

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 2. Bug fixes
Bug fixes are minor improvements to current features in the Cat RAM UI that allow for a better user
experience. Below are the bug fixes for the August 19 release.

a. Fleet Summary Alarm Counts – An issue where incorrect alarm counts were shown on the fleet
summary page is now fixed.
b. DSE Controller Configuration Files – 10 DSE and 8 GCCP mechanical configuration files were
pointing to address 0 for some of their parameters. This issue has been corrected.
c. DCP-10 Modbus Alarm Descriptions – Descriptions changed to match the observed alarms.
d. TPEM Assets in Dashboards – An issue where TPEM assets did not load list of available properties
has been resolved.

© 2022 Caterpillar. All Rights Reserved. CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, "Caterpillar Corporate Yellow", the "Power Edge" and Cat “Modern Hex”
trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without permission

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 Electric Power Digital Technology Reps by Region

Americas EAME & CIS APD

APD
Zeeshan Khan Leighton Glanville Darren
Qian Hui Choo
Goh
Khan_Zeeshan@cat.com Glanville_Leighton@cat.com Choo_Darren@cat.com
QianHui.Goh@cat.com

© 2022 Caterpillar. All Rights Reserved. CAT, CATERPILLAR, LET’S DO THE WORK, their respective logos, "Caterpillar Corporate Yellow", the "Power Edge" and Cat “Modern Hex”
trade dress as well as corporate and product identity used herein, are trademarks of Caterpillar and may not be used without permission

Caterpillar: Confidential Green