2022-07-11 3040950

3040950 - Unable to Log On to SAP Business One Client

After Password Expired
Version 1 Type SAP Business One Notes
Language English Master Language English
Priority Correction with high priority Category Program error
Release Status Released for Customer Released On 10.05.2021
Component SBO-SDK-UI ( User Interface )

Please find the original document at https://launchpad.support.sap.com/#/notes/ 3040950

Symptom

Unable to log on to the SAP Business One client after the password expired.

Reproducing the issue

Prerequisites:

• You have a database in which the password policy is set to expire every day through Administration →
Setup → General → Security → Password Administration.
• Set the user settings. Choose a non-super user through Administration → Setup → General → Users.

Scenario:

1. Deploy an add-on in SAP Business One that makes UIDI connection using getDICompany() method

2. Set the add-on to start Automatic.

3. Log on with the user for whom the password has expired.

Expected behavior:

User should be prompted for password change upon logon and then proceed to start the add-on.

Actual behavior:

"Failed to connect to SLD , please log on again" error is returned and then returns to the main logon screen.

Solution

SAP intends to provide a feature package or patch to solve the symptom that is described in this SAP Note.
The section References below lists the related feature package or patch once they become available. Be
aware that References can only be confirmed at feature package or patch release date. SAP delivers feature
packages or patches only for selected releases at its own discretion, based on the business impact and the
complexity of implementation.

Workaround:

Log on with any other super user and reset the password for the affected user.

Other terms

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2022-07-11 3040950

password, login, expired

Products

SAP B1 10.0 FOR SAP HANA

SAP B1 9.3 FOR SAP HANA
SAP BUSINESS ONE 10.0
SAP BUSINESS ONE 9.3

This document refers to

SAP Note/KBA Title

3045899 Overview Note for SAP Business One 10.0 FP 2105

3045880 Overview Note for SAP Business One 10.0 FP 2105, version for SAP HANA

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