RESUME

Vikash
E-mail: vk133006@gmail.com
Phone No.: +91 8800672019

OBJECTIVE

Looking forward to work in an Organization which would provide me opportunities to contribute

significantly to the organization, by making use of my knowledge and skills and providing me with an
opportunity to learn and grow and gain information in the challenging environment.

SUMMARY SKILLS

 Almost Two years of relevant experience in Technical support, Application support and customer
support.

 Knowledge of HTML, CSS, Java script and react js.

 Basic knowledge of Websphere, Informatica development and middle ware technologies.

 Good working experience on IIS and middleware.

 Works on Linux platforms Posses Administration concepts and web server administration.

 Strong Incident management skills.

 Handling Client tickets via Service now.

 Monitoring Tools- One agent Dynatrace

EXPERIENCE DETAILS

 Dec 2020 - till now Application Support Engineer in HCL Technologies.

 Two months Internship working as Java Developer in Indian Meteorological department
(National Center for Seismology)

Operations and Functional responsibilities

 Working as L1 level application Support engineer and resolving client tickets on Service now.
  Providing all types of support to Sweden Client - LFAB bank.
 Providing Support to Clients via calls and Emails also in case of Critical priority ticket.

HOBBIES:

 Watching Movies, Playing Volleyball and Listening to Music.

EDUCATIONAL QUALIFICATION

Examination Specialization Name of Institute Board/ Year of Percentage

University Passing
B.Tech (CSE) Computer MVN University, Palwal MDU 2020 85%
Science
XII th Board PCM Tagore Academy public C.B.S.E. 2016 85%
School, Faridabad
X th Board All Subjects. Tagore Academy public C.B.S.E. 2014 72%
School, Faridabad

PERSONAL DETAILS:
Name : Vikash
Father’s name : Mr. Daleep Kumar
Date of Birth : 30 Aug, 1997
Sex : Male
Marital status : Un Married
Nationality : Indian
Language known : English, Hindi.
Permanent Address : h.no 4565 Sector-3,ballabgarh,fairdabad,Haryana,121004

DECLARATION:

I solemnly declare that all above are true, correct & complete to the best of my knowledge and belief.
(Vikash)