Hitachi Virtual Storage Platform VSP G10

Hitachi Virtual Storage Platform G1000
Hitachi SNMP Agent User Guide
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MK-92RD8015-00
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ii
Hitachi Virtual Storage Platform G1000 Hitachi SNMP Agent User Guide
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
I ntended audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Product version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Release notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Document revision level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Changes in this revision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Referenced documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Document conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Convention for storage capacity values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Accessing product documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
1 I ntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
SNMP Manager overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
SNMP Manager and SNMP Agent interaction . . . . . . . . . . . . . . . . . . . . . . . 1-2
Management I nformation base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
SNMP Agent configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
SNMP Agent functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
SNMP traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
SNMP Agent operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Error report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Component status information from SNMP Manager . . . . . . . . . . . . . . . . . . . . 1-6
2 Using SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Editing alert settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Managing community I P addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Adding a community I P address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Changing a community I P address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Deleting a Community I P address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Managing community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
iii
Adding a community name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Deleting a community name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Changing a community name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Managing SNMP I P addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Adding an SNMP Manager I P address . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Deleting an SNMP Manager I P address . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Testing the SNMP trap report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
3 SNMP supported MI Bs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Trap configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Failure report trap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Supported traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Standard MI B specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Supported MI Bs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
MI B access mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Object identifier system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
MI B mounting specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Extension MI B specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
raidExMibName . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
raidExMibVersion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
raidExMibAgentVersion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
raidExMibDkcCount . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
raidExMibRaidListTable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
raidExMibDKCHWTable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
raidExMibDKUHWTable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
raidExMibTrapListTable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Extension MI B configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
4 SNMP failure trap reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

SNMP failure trap reference codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Getting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Solving SNMP problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Glossary
I ndex
iv
Preface
This docum ent describes and provides inst ruct ions for using t he SNMP
Agent on a Hit achi Virt ual St orage Plat form G1000 ( VSP G1000) st orage
syst em .
Please read t his docum ent carefully t o underst and how t o use t his product ,
and m aint ain a copy for reference purposes.
□ I nt ended audience
□ Product version
□ Release not es
□ Docum ent revision level
□ Changes in t his revision
□ Referenced docum ent s
□ Docum ent convent ions
□ Convent ion for st orage capacit y values
□ Accessing product docum ent at ion
□ Get t ing help
□ Com m ent s
Preface v
Intended audience
This docum ent is int ended for syst em adm inist rat ors, Hit achi Dat a Syst em s
represent at ives, and aut horized service providers who inst all, configure,
and operat e t he Hit achi Virt ual St orage Plat form G1000 st orage syst em .
Readers of t his docum ent should be fam iliar wit h t he following:
• Dat a processing and RAI D st orage syst em s and t heir basic funct ions.
• The Hit achi Virt ual St orage Plat form G1000 st orage syst em and t he
Hitachi Virtual Storage Platform G1000 Product Guide.
• The Device Manager - St orage Navigat or soft ware for t he Hit achi Virt ual
St orage Plat form G1000, t he Hitachi Command Suite User Guide, and
t he Hitachi Virtual Storage Platform G1000 Mainframe System
Administrator Guide.
Product version
This docum ent revision applies t o Hit achi Virt ual St orage Plat form G1000
m icrocode 80- 01- 2x or lat er.
Release notes
The Hit achi Virt ual St orage Plat form G1000 Release Not es are available on
t he Hit achi Dat a Syst em s Port al: ht t ps: / / port al.hds.com . Read t he release
not es before inst alling and using t his product . They m ay cont ain
requirem ent s or rest rict ions t hat are not fully described in t his docum ent or
updat es or correct ions t o t his docum ent .
Document revision level

Revision Date Description
MK- 92RD8015- 00 April 2014 I nit ial release.
Changes in this revision

• Not applicable.
Referenced documents
Hit achi Virt ual St orage Plat form G1000 docum ent s:
• Hitachi Command Suite User Guide, MK- 90HC172
• Command Control Interface User and Reference Guide, MK- 90RD7010
• Hitachi Virtual Storage Platform G1000 Provisioning Guide for Mainframe
Systems, MK- 92RD8013
• Hitachi Virtual Storage Platform G1000 Provisioning Guide for Open
Systems, MK- 92RD8014
• Hitachi Virtual Storage Platform G1000 Mainframe System Administrator
Guide, MK- 92RD8016
vi Preface
Document conventions
This docum ent uses t he follow ing t erm inology convent ions:
Convention Description
Hit achi Virt ual Unless ot herwise not ed, t hese t erm s refer t o all m odels of t he
St orage Plat form Hit achi Virt ual St orage Plat form G1000 st orage syst em .
G1000, VSP G1000
This docum ent uses t he follow ing t ypographic convent ions.
Convention Description
Regular text bold I n t ext : keyboard key, param et er nam e, propert y nam e,
hardware label, hardware but t on, hardware swit ch
I n a procedure: user int erface it em
Italic Variable, em phasis, reference t o docum ent t it le, called- out t erm
Screen text Com m and nam e and opt ion, drive nam e, file nam e, folder
nam e, direct ory nam e, code, file cont ent , syst em and
applicat ion out put , user input
< > ( angle bracket s) Variable ( used when it alic is not enough t o ident ify variable)
[ ] ( square bracket s) Opt ional value
{ } ( braces) Required or expect ed value
| ( vert ical bar) Choice bet ween t wo or m ore opt ions or argum ent s
This docum ent uses t he following icons t o draw at t ent ion t o inform at ion.
Icon Meaning Description

Tip Provides helpful inform at ion, guidelines, or suggest ions for
perform ing t asks m ore effect ively.
Not e Calls at t ent ion t o im port ant and/ or addit ional inform at ion.
Caut ion Warns t he user of adverse condit ions and/ or consequences,

such as disrupt ive t asks.
WARNI NG Warns t he user of severe condit ions and/ or consequences,

such as dest ruct ive t asks.
Convention for storage capacity values

Physical st orage capacit y values ( for exam ple, disk drive capacit y) are
calculat ed based on t he following values:
Physical capacity unit Value

1 kilobyt e ( KB) 1,000 ( 10 3 ) byt es
1 m egabyt e ( MB) 1,000 KB or 1,000 2 byt es
Preface vii
Physical capacity unit Value
1 gigabyt e ( GB) 1,000 MB or 1,000 3 byt es
1 t erabyt e ( TB) 1,000 GB or 1,000 4 byt es
1 pet abyt e ( PB) 1,000 TB or 1,000 5 byt es
1 exabyt e ( EB) 1,000 PB or 1,000 6 byt es
Logical st orage capacit y values ( for exam ple, logical device capacit y) are
calculat ed based on t he following values:
Logical capacity unit Value

1 block 512 byt es
1 cylinder ( cyl) Open- syst em s:
• OPEN- V: 960 KB
• Ot her t han OPEN- V: 720 KB
Mainfram e: 870 KB
1 kilobyt e ( KB) 1,024 ( 2 10 ) byt es
1 m egabyt e ( MB) 1,024 KB or 1,024 2 byt es
1 gigabyt e ( GB) 1,024 MB or 1,024 3 byt es
1 t erabyt e ( TB) 1,024 GB or 1,024 4 byt es
1 pet abyt e ( PB) 1,024 TB or 1,024 5 byt es
1 exabyt e ( EB) 1,024 PB or 1,024 6 byt es
Accessing product documentation

The Hit achi Virt ual St orage Plat form G1000 user docum ent at ion is available
on t he Hit achi Dat a Syst em s Port al: ht t ps: / / port al.hds.com . Please check
t his sit e for t he m ost current docum ent at ion, including im port ant updat es
t hat m ay have been m ade aft er t he release of t he product .
Getting help
The Hit achi Dat a Syst em s cust om er support st aff is available 24 hours a
day, seven days a week. I f you need t echnical support , log on t o t he Hit achi
Dat a Syst em s Port al for cont act inform at ion: ht t ps: / / port al.hds.com
Comments
Please send us your com m ent s on t his docum ent :
doc.com m ent s@hds.com . I nclude t he docum ent t it le and num ber, including
t he revision level ( for exam ple, - 07) , and refer t o specific sect ions and
paragraphs whenever possible. All com m ent s becom e t he propert y of
Hit achi Dat a Syst em s Corporat ion.
Thank you!
viii Preface
1
Introduction
This t opic provides an overview of t he SNMP im plem ent at ion for m onit oring
t he Virt ual St orage Plat form G1000, including t he agent and m anagem ent
funct ions.
□ SNMP Manager overview
□ SNMP Agent configurat ion
□ Com ponent st at us inform at ion from SNMP Manager
I ntroduction 1–1
SNMP Manager overview
SNMP Manager is inst alled in t he net work m anagem ent st at ion. I t collect s
and m anages inform at ion from SNMP agent s inst alled in t he m anaged
devices on t he net work. The SNMP Manager graphically displays inform at ion
collect ed from t wo or m ore SNMP agent s, accum ulat es t he inform at ion in
t he dat abase, and analyzes problem s discovered while accum ulat ing t his
inform at ion.
Note: VSP G1000 support s SNMPv1
SNMP Manager and SNMP Agent interaction
Figure 1-1 Example SNMP environment

Sim ple Net work Managem ent Prot ocol ( SNMP) is an indust ry- st andard
prot ocol for m anaging and m onit oring net w ork devices, including disk
devices, rout ers, and hubs. SNMP uses Sim ple Gat eway Managem ent
Prot ocol ( SGMP) t o m anage TCP/ I P gat eways.
An SNMP m anager m onit ors t he devices, which are referred t o as m anaged
nodes. Typically, an SNMP Manager polls t he SNMP agent s on a periodic
basis. The m anager receives t he report s from t he agent s and det erm ines
whet her t he devices are operat ing norm ally. I f an abnorm al event occurs,
an SNMP Agent can report t he condit ion wit hout a request from t he
m anager, by using a t rap m essage.
The net work m anagem ent st at ion can collect t he st at us ( inform at ion) of all
m anaged nodes. This inform at ion can be exam ined t o det erm ined if an
abnorm al event has occurred.
When an SNMP m anager polls an agent , t he following dialogue t akes place:
• An SNMP Manager sends a request packet t o an SNMPAgent , which
request s dat a regarding t he st at us of t he m anaged node.
• The SNMP Agent sends a response packet back t o t he SNMP Manager.
1–2 I ntroduction
• SNMP uses t he TCP/ I P User Dat agram Prot ocol ( UDP) . I f t he SNMP Agent
does not respond wit hin a specified t im e period, t he SNMP Manager re-
sends t he request packet . That t im e period is set by t he syst em
adm inist rat or, t aking int o account t he net work t raffic and operat ion
policy.
• I f an SNMP Agent again does not respond t o t he resent packet , t he SNMP
Manager assum es t hat an error has occurred. Depending on t he t im es
set for polling and response, t his can t ake several seconds.
I f an SNMP Agent det ect s an abnorm al event , it sends a t rap t o t he SNMP
Manager. However, if a t rap is dropped in t ransm ission, t he SNMP Manager
does not know t hat it was sent . For t his reason, you should use bot h polling
and t raps t o det erm ine whet her an abnorm al event has occurred.
Management Information base

The st andardized configurat ion and dat abase of net work m anagem ent
inform at ion is called a Managem ent I nform at ion Base ( MI B) . A st andard
MI B is com m on t o all SNMP int erfaces. An ext ension MI B is defined by t he
part icular m anaged device or prot ocol.
A MI B is a collect ion of st andardized configurat ion and net work
m anagem ent inform at ion t hat is cont ained in each device on t he net work.
Each MI B cont ains a set of param et ers called m anaged obj ect s. Each
m anaged obj ect consist s of a param et er nam e, one or m ore param et er( s) ,
and a group of operat ions t hat can be execut ed w it h t he obj ect . The MI B
defines t he t ype of inform at ion t hat can be obt ained from a m anaged
device, and t he device set t ings t hat can be cont rolled from a m anagem ent
syst em .
SNMP Agent configuration

The Virt ual St orage Plat form G1000 SNMP Agent is inst alled on t he SVP,
which is t he com put er w it hin t he st orage array t hat m anages t he st orage
syst em . The Virt ual St orage Plat form G1000 has an exclusive LAN for
com m unicat ions bet ween a st orage syst em and t he SVP, and a separat e
LAN for SNMP. The configurat ion of each Net work Managem ent St at ion is
det erm ined by t he t ype of SNMP Manager. Figure 1- 2 SNMP environm ent
archit ect ure on page 1- 4 illust rat es t he SNMP environm ent . Figure 1-
3 Exam ple of SNMP operat ions on page 1- 4 shows an exam ple of SNMP
operat ions by using an SNMP Manager.
I ntroduction 1–3
Figure 1-2 SNMP environment architecture
Figure 1-3 Example of SNMP operations
SNMP Agent functions

The SNMP Agent is m ount ed on t he m anaged device ( hard disk, et c.) in t he
net work. I t collect s error inform at ion, t he usage condit ion, and ot her
inform at ion about t he device, and forwards t he inform at ion t o t he SNMP
Manager. The SNMP Agent report s disk st orage syst em failures t o t he
m anager using t he funct ions described in t he following paragraphs.
SNMP traps
An SNMP Agent uses t he SNMP t rap funct ion t o report a st orage syst em
error t o t he SNMP Manager. I f an error occurs, an SNMP Agent issues an
SNMP t rap t hat report s t he failure t o an SNMP Manager. When issuing an
SNMP t rap, an SNMP Agent also report s a product num ber, nicknam e,
reference code, and an ident ifier of t he com ponent .
The following t able list s t he event s t hat t rigger an SNMP Agent t rap.
1–4 I ntroduction
Table 1-1 SNMP Agent events
Events Description
Acut e failure det ect ed. All operat ions in a st orage syst em st opped.
Serious failure det ect ed. Operat ion in a com ponent where a failure occurred
st opped.
Moderat e failure det ect ed. Part ial failure.
Service failure det ect ed. Minor failure.
An SNMP Agent logs t he m ost recent 10,000 t raps, so you can see t he t rap
hist ory of a part icular device.
SNMP Agent operations

The following t able list s t he t ypes of SNMP Agent operat ions.
Table 1-2 Types of SNMP Agent operations
Operation Description
GET Obt ains a specific MI B obj ect value.
GET REQUEST is t he request from an SNMP Manager, and GET RESPONSE
is t he agent 's response t o t hat request .
GETNEXT Cont inuously finds a MI B obj ect .
GETNEXT REQUEST is t he request from an SNMP Manager, and GETNEXT
RESPONSE is t he agent 's response t o t hat request .
TRAP Report s an event ( failure) t o an SNMP Manager.
TRAP occurs wit hout a request from t he SNMP Manager.
Error report
The following t able list s t he errors t o be report ed for t he REQUEST
operat ions.
Table 1-3 REQUEST operation errors
Error Description Corrective action

noError ( 0) Norm al N/ A
noSuchNam e • There are no MI B obj ect s t hat are Verify t hat t he nam e of t he
( 2) required. ( Not support ed.) request ed obj ect is correct .
• The GETNEXT REQUEST com m and
t hat is specified for t he following
obj ect ident ifier of t he last support ed
MI B obj ect is received.
readOnly ( 4) SET REQUEST is received. SET operat ion is not
support ed.
genErr ( 5) Error occurred for ot her reasons. Ret ry t he operat ion.
I ntroduction 1–5
Component status information from SNMP Manager
You can obt ain t he st at us inform at ion of cert ain st orage syst em com ponent s
from t he SNMP Manager. The following t able list s t he com ponent s for which
t he st at us can be obt ained.
Table 1-4 Storage system components
Area Component name

St orage Syst em Processor( s)
BUS
Cache
Shared m em ory
Power supplies
Bat t eries
Fans
Ot hers
Disk Unit Power supplies
Fans
Environm ent s
Drives
The following t able list s t he st at us of st orage syst em com ponent s, as well

as t he t rap report funct ions.
Table 1-5 Storage system component status
Status Description
Norm al Norm al operat ion.
Acut e failure det ect ed All operat ions in a st orage syst em st opped.
Serious failure det ect ed Operat ion in a com ponent where a failure occurred st opped.
Moderat e failure det ect ed Part ial failure.
Service failure det ect ed Minor failure.
1–6 I ntroduction
2
Using SNMP
This t opic describes how t o use Device Manager - St orage Navigat or t o

m anage SNMP Manager I P addresses, com m unit y nam es, and com m unit y
I P addresses. I t also explains how t o t est SNMP t rap report s.
□ Edit ing alert set t ings
□ Managing com m unit y I P addresses
□ Managing com m unit y
□ Managing SNMP I P addresses
□ Test ing t he SNMP t rap report
Using SNMP 2–1

Editing alert settings
This t opic describes how t o set t he Edit Alert Set t ings.
Caution: Be sure t o docum ent your st orage syst em nam e before t his
process, because t he set t ings will be cleared when t he SVP is replaced.
Prerequisite: You m ust have St orage Adm inist rat or ( I nit ial Configurat ion)
role t o perform t his t ask.
1. From t he Settings m enu, select Environmental Setting - Edit Alert
Settings.
2. From t he Notification Alert window, select eit her of t he following:
All ( Sends alert s t o all host s.)
Host Report ( Sends alert s only t o host s t hat have a SI M report
set t ing defined. Alert dest inat ions are com m on t o Syslog, SNMP, and
Em ail.)
3. Select t he SNMP t ab.
4. From t he Edit Alert Settings in t he SNMP t ab, click SNMP t o enable
t hat opt ion.
5. Set t he SNMP t rap or com m unit y in t he SNMP Trap Setting window.
6. Set t he SNMP m anager in t he SNMP Manager window.
7. Ent er t he St orage Syst em Nam e, Cont act , and Locat ion int o t he System
Group Information window.
8. Click Finish.
9. Ent er a nam e for t he t ask in t he Confirm window, confirm t he set t ings,
and click Apply.
For m ore inform at ion, see t he Hitachi Command Suite User Guide or t he
Hitachi Virtual Storage Platform G1000 Mainframe System Administrator
Guide.
Managing community IP addresses

Adding a community IP address
This t opic describes t he procedure t o add a com m unit y I P address:
Settings.
2. I n t he Edit Alert Settings window, select t he SNMP t ab.
3. I n t he SNMP Trap Settings, click SNMP Trap - Add.
2–2 Using SNMP

4. I n t he Add SNMP Trap w indow, select IPv4 or IPv6 for t he version of
t he I P address.
Note: Any I P address t hat has all values set t o zero ( 0) cannot be
specified for I Pv4 and I Pv6. The I Pv6 address is specified by ent ering
eight hexadecim al num bers t hat are separat ed by colons ( : ) using a
m axim um of 4 digit s from zero ( 0) t o FFFF inclusive. The default form
of t he I Pv6 address can be specified.
5. Ent er t he I P address and Com m unit y or select from t he pull- dow n m enu.
6. Click OK.
7. Click Finish.
8. I n t he Confirm window, ent er a nam e for t he t ask, confirm t he set t ings,
and click Apply.
Guide.
Changing a community IP address

This t opic describes t he procedure t o change a com m unit y I P address.
Settings.
3. I n t he SNMP Trap Settings, select one or m ore specific I P addresses,
and click SNMP Trap - Change.
4. I n t he Change SNMP Trap window, select IPv4 or IPv6 for t he version
of t he I P address and ent er t he I P address for t he SNMP Trap.
5. Ent er a com m unit y nam e or select from t he exist ing com m unit y nam es.
6. Click OK. The I P address you ent ered will be added t o t he I P Addresses
in SNMP Trap Settings.
7. Click Finish.
and click Apply.
Guide.
Using SNMP 2–3

Deleting a Community IP address
This t opic describes t he procedure t o delet e a com m unit y I P address.
Settings.
3. I n t he SNMP Trap Settings, select one or m ore specific Com m unit y
and I P Address com binat ions, and click SNMP Trap - Delete.
4. Click Finish.
and click Apply.
Guide.
Managing community
Adding a community name
This t opic describes how t o add a com m unit y nam e.
Settings.
3. I n t he SNMP Trap Settings, click Community - Add.
4. I n t he Add Community window, ent er t he desired com m unit y nam e in
t he Community field.
You can ent er up t o 180 alphanum eric charact ers. The following special
charact ers are not allowed: ", \, ;, :, ,, *, ?, <, >, |, /, ^, &, and %.
5. Click OK.
6. To add one or m ore I P addresses t o t he new com m unit y, see Adding a
com m unit y I P address on page 2- 2.
7. Click Finish.
and click Apply.
Guide.
2–4 Using SNMP

Deleting a community name
This t opic describes how t o delet e a com m unit y nam e.
Settings.
3. I n t he SNMP Trap Settings, click Community - Delete.
4. Click Finish.
and click Apply.
Guide.
Changing a community name

This t opic describes how t o change a com m unit y nam e.
Settings.
3. I n t he SNMP Trap Settings, click Community - Change.
4. I n t he Change Community window, ent er t he new com m unit y nam e in
t he Community field. You can use up t o 180 alphanum eric charact ers,
except for " , \ , ; , : , ,, * , ?, < , > , | , / , ^ , &, and % .
5. Click OK.
6. Click Finish.
and click Apply.
Guide.
Managing SNMP IP addresses

Adding an SNMP Manager IP address
This t opic describes how t o add t he SNMP Manager I P address.
Using SNMP 2–5

Settings.
2. From t he Edit Alert Settings window, select t he SNMP t ab.
3. Click t he Add but t on in SNMP Managers.
4. I n t he Add SNMP Manager window, select IPv4 or IPv6 for t he I P
address.
5. Ent er t he desired I P address in t he IP Address t ext box.
6. Click OK and t he I P address t hat you ent ered will be added t o t he IP
Address list in t he SNMP Manager window.
7. Click Finish.
t hen click Apply.
Guide.
Deleting an SNMP Manager IP address

This t opic describes how t o delet e an SNMP Manager I P address.
Prerequisite: You m ust have t he St orage Adm inist rat or ( t he I nit ial
Configurat ion) role t o perform t his t ask.
Settings.
2. From t he Edit Alert Settings window, select t he SNMP t ab.
3. I n t he SNMP Information window, click Extension SNMP ( check
box) . I n t he I P Address list of SNMP Managers, select one or m ore
unwant ed I P addresses, and click Delete.
4. Click Finish.
and click Apply.
Guide.
Testing the SNMP trap report

This t opic describes t he procedure t o t est t he SNMP t rap report .
2–6 Using SNMP

Settings.
3. Click Send Test SNMP Trap.
Report s t he t est SNMP t rap t o t he com m unit y regist ered in t he st orage
syst em . Report s t he event s regist ered in t he st orage syst em inst ead of
t he event s t hat are set on t he SNMP t ab. I f you want t o t est t he event s
set on t he SNMP t ab, click Finish and apply t o t he st orage syst em , and
report t he t est SNMP t rap.
4. Verify whet her t he SNMP t rap report ( reference code 7FFFFF) is received
by t he SNMP m anager regist ered in t he com m unit y.
Guide.
Using SNMP 2–7

2–8 Using SNMP
3
SNMP supported MIBs
This t opic describes t he st andard and ext ension MI B specificat ions, and t rap
configurat ion.
□ Trap configurat ion
□ Support ed t raps
□ St andard MI B specificat ions
□ Ext ension MI B specificat ions
□ Ext ension MI B configurat ion
SNMP supported MI Bs 3–1

Trap configuration
Failure report trap
An ext ension t rap prot ocol dat a unit ( PDU) includes t he product num ber of
t he device t hat experienced t he failure, t he device nicknam e, and a failure
reference code. I f you obt ain t he inform at ion wit h GetRequest com m and,
access t he MI B by using t he product num ber of t he device as an index. The
following t able shows t he failure report t rap.
Table 3-1 Failure report trap
Name Object identifier Type Description

event TrapSerialNum be .1.3.6.1.4.1.116.5.11.4.2.1 I NTEGER The product
r num ber of t he
device t hat
experienced t he
failure.
event TrapNicknam e .1.3.6.1.4.1.116.5.11.4.2.2 DisplaySt ring The device
nicknam e.
event TrapREFCODE .1.3.6.1.4.1.116.5.11.4.2.3 DisplaySt ring The failure
reference
event TrapPart sI D .1.3.6.1.4.1.116.5.11.4.2.4 OBJECT The area where
I DENTI FI ER t he failure
occurred.*
event TrapDat e .1.3.6.1.4.1.116.5.11.4.2.5 DisplaySt ring Failure
occurrence dat e.
event TrapTim e .1.3.6.1.4.1.116.5.11.4.2.6 DisplaySt ring Failure
occurrence t im e.
event TrapDescript ion .1.3.6.1.4.1.116.5.11.4.2.7 DisplaySt ring Det ailed
inform at ion of a
failure.
* The obj ect ident ifier for a failure in a st orage syst em processor would be
.1.3.6.1.4.1.116.5.11.4.1.1.6.1.2.
Supported traps
The following t able list s t he support ed ext ension t rap t ypes.
Table 3-2 Extension trap types
Specific Trap
Trap Description
Code
1 RaidEvent UserAcut e All operat ions in a st orage syst em st opped.
2 RaidEvent UserSerious Operat ion in a com ponent where a failure
occurred st opped.
3 RaidEvent UserModerat e Part ial failure.
4 RaidEvent UserService Minor failure.
3–2 SNMP supported MI Bs

Standard MIB specifications
Supported MIBs
The following t able list s t he support ed MI Bs. I f you send a GET request for
an obj ect ( MI B) t hat is not support ed, you will receive NoSuchName as a
GET RESPONSE.
Table 3-3 Supported MIBs
MIB Supported?
St andard MI B: MI B- I I syst em group Yes
int erface group No
at group No
ip group No
icm p group No
t cp group No
udp group No
egp group No
snm p group No
Ext ension MI B Yes
MIB access mode

The access m ode for MI B in all com m unit ies is read only. I f you send a GET
request for a SET operat ion, you will receive NoSuchName as a GET
RESPONSE.
An exam ple obj ect syst em support ed by an SNMP Agent is shown t he
following figures.
Object identifier system
Figure 3-1 Object system (1)

* 1: The VSP G1000 SNMP ext ended MI B
MIB mounting specifications

The support ed MI B m ount ing specificat ions are as follows:
• m gm t OBJECT I DENTI FI ER : : = { iso( 1) org( 3) dod( 6) int ernet ( 1) 2 }
• m ib- 2 OBJECT I DENTI FI ER : : = { m gm t 1}
An SNMP Agent m ount s only syst em groups in m ib- 2, as shown in t he
following.
Table 3-4 System groups
Name Description Mounted value

sysObj ect I D This is t he product Fixed value. See Obj ect ident ifier syst em
{ syst em 2} ident ificat ion num ber. on page 3- 3.
1.3.6.1.4.1.116.5.11.4.1.1
sysUpTim e An accum ulat ed t im e from an Unit : 100 m s
{ syst em 3} SNMP agent .
sysCont act A m anager who m anages an Maxim um 180 charact ers in an ASCI I
{ syst em 4} agent or a cont act address. charact ers st ring. I nput by a user from
an SNMP set t ing window.*

Name Description Mounted value
sysNam e The nam e of an agent Maxim um 180 charact ers in an ASCI I
{ syst em 5} m anager charact ers st ring. I nput by a user from
sysLocat ion An agent set up locat ion. Maxim um 180 charact ers in an ASCI I
{ syst em 6} charact ers st ring. I nput by a user from
sysService Value indicat ing a service. Fixed value 76 ( decim al)
{ syst em 7}
* The following sym bols cannot be used: \ , / : ; * ? " < > | & % ^
Extension MIB specifications

The following shows t he Ext ension MI B configurat ion.
raidExMibRoot(1)
├-raidExMibName(1) SVP product name
├-raidExMibVersion(2) SVP Micro-program version
├-raidExMibAgentVersion(3) Extension MIB internal version
├-raidExMibDkcCount(4) Number of DKC under the control of SVP
├-raidExMibRaidListTable(5)List of DKC under the control of SVP
├-raidExMibDKCHWTable(6) Disk control device information
├-raidExMibDKUHWTable(7) Disk device information
├-raidExMibTrapListTable(8)Error information list
raidExMibName
raidExMibName indicat es t he SVP product nam e.
raidExMibName OBJECT-TYPE
SYNTAX DisplayString
ACCESS read-only
STATUS mandatory
DESCRIPTION "SVP product name."
::={ raidExMibRoot 1 }
raidExMibVersion
raidExMibVersion indicat es t he m icro- program version.
raidExMibVersion OBJECT-TYPE
ACCESS read-only
STATUS mandatory
DESCRIPTION "SVP micro-program version."
::= { raidExMibRoot 2 }
raidExMibAgentVersion
raidExMibAgentVersion indicat es t he int ernal version of t he ext ension
MI B.

raidExMibAgentVersion OBJECT-TYPE
ACCESS read-only
STATUS mandatory
DESCRIPTION "Extension agent version."
::= { raidExMibRoot 3 }
raidExMibDkcCount
raidExMibDkcCount suggest s t he num ber of a st orage syst em under t he
cont rol of t he SVP.
raidExMibDkcCount OBJECT TYPE

SYNTAX INTEGER
ACCESS read-only
STATUS mandatory
DESCRIPTION "Number of DKC which is registered
on the SVP"
::={ raidExMibRoot 4}
raidExMibRaidListTable
raidExMibRaidListTable indicat es t he st orage syst em under t he cont rol of
t he SVP.
raidExMibRaidListTable OBJECT TYPE

SYNTAX SEQUENCE OF raidExMibRaidListEntry
ACCESS not-accessible
STATUS mandatory
DESCRIPTION "List of DKC which is registered
on the SVP."
raidExMibRaidListEntry OBJECT TYPE

SYNTAX RaidExMibRaidListEntry
STATUS mandatory
DESCRIPTION "Entry of DKC list."
INDEX { raidlistSerialNumber }
::={ raidExMibRaidListTable 1}
The following t able list s t he inform at ion displayed for each st orage syst em
Table 3-5 Storage system information
Mounted
Name Type Description Attribute
value
raidlist SerialNum ber I NTEGER St orage syst em 1- 99,999 read- only
: : = RaidExMibRaidList Ent ry product num ber
( 1) ( index) .
raidlist MibNickNam e DisplaySt St orage syst em ( Max. 18 read- only

: : = RaidExMibRaidList Ent ry ring nicknam e. charact ers)
( 2)

Mounted
Name Type Description Attribute
value
raidlist DKCMainVersion DisplaySt Microcode version. Max. 10 read- only
: : = RaidExMibRaidList Ent ry ring charact ers
( 3)
raidlist DKCProduct Nam e DisplaySt St orage syst em 7 charact ers* read- only
: : = RaidExMibRaidList Ent ry ring product t ype.
( 4)
* RAI D800 will be used as st orage syst em product t ype raidlist DKCProduct Nam e.
raidExMibDKCHWTable
raidExMibDKCHWTable indicat es t he st at us of t he st orage syst em
com ponent s.
raidExMibDKCHWTable OBJECT TYPE

SYNTAX SEQUENCE OF RaidExMibDKCHWEntry
STATUS mandatory
DESCRIPTION "Error information of the DKC."
raidExMibDKCHWEntry OBJECT TYPE

SYNTAX RaidExMibDKCHWEntry
STATUS mandatory
DESCRIPTION "Entry of DKC information."
INDEX {dkcRaidListIndexSerialNumber}
::={ raidExMibDKCHWTable 1}
Table 3-6 Storage system component information
Name Type Description MIB value Attribute

dkcRaidList I ndexSerialNu I NTEGER St orage syst em 1- 99,999 read- only
m ber product num ber
: : = raidExMibDKCHWEnt ry ( index) .
( 1)
dkcHWProcessor I NTEGER St at us of processor. See Not e read- only
: : = raidExMibDKCHWEnt ry
( 2)
dkcHWCSW I NTEGER St at us of int ernal st ar. See Not e read- only
( 3)
dkcHWCache I NTEGER St at us of cache. See Not e read- only
( 4)
dkcHWSM I NTEGER St at us of shared See Not e read- only
: : = raidExMibDKCHWEnt ry m em ory.
( 5)

dkcHWPS I NTEGER St at us of power See Not e read- only
: : = raidExMibDKCHWEnt ry supply.
( 6)
dkcHWBat t ery I NTEGER St at us of bat t ery. See Not e read- only
( 7)
dkcHWFan I NTEGER St at us of fan. See Not e read- only
( 8)
dkcHWEnvironm ent I NTEGER I nform at ion of an See Not e read- only
: : = raidExMibDKCHWEnt ry operat ional
( 9) environm ent .
Note:
The st at us of each com ponent is a single digit which shows t he following:
1: Norm al.
2: Acut e failure det ect ed.
3: Serious failure det ect ed.
4: Moderat e failure det ect ed.
5: Service failure det ect ed.
raidExMibDKUHWTable
raidExMibDKUHWTable indicat es t he st at us of t he st orage syst em
com ponent s.
raidExMibDKUHWTable OBJECT TYPE

SYNTAX SEQUENCE OF RaidExMibDKUHWEntry
STATUS mandatory
DESCRIPTION "Error information of the DKU."
raidExMibDKUHWEntry OBJECT TYPE

SYNTAX RaidExMibDKUHWEntry
STATUS mandatory
DESCRIPTION "Entry of DKU information."
INDEX { dkuRaidListIndexSerialNumber }
::={ raidExMibDKUHWTable 1}
Table 3-7 Disk device components information
Attribut
Name Type Description MIB value
e
dkuRaidList I ndexSerialNu I NTEGER St orage syst em 1- 99,999 read- only
m ber product num ber
: : = raidExMibDKUHWEnt ry ( index) .
( 1)

Attribut
Name Type Description MIB value
e
dkuHWPS I NTEGER St at us of power See Not e read- only
: : = raidExMibDKUHWEnt ry supply.
( 2)
dkuHWFan I NTEGER St at us of fan. See Not e read- only
: : = raidExMibDKUHWEnt ry
( 3)
dkuHWEnvironm ent I NTEGER St at us of environm ent See Not e read- only
: : = raidExMibDKUHWEnt ry m onit or.
( 4)
dkuHWDrive I NTEGER St at us of drive. See Not e read- only
: : = raidExMibDKUHWEnt ry
( 5)
Note:
The st at us of each com ponent is a single digit which shows t he following:
1: Norm al.
2: Acut e failure det ect ed.
3: Serious failure det ect ed.
4: Moderat e failure det ect ed.
5: Service failure det ect ed.
raidExMibTrapListTable
raidExMibTrapListTable shows t he hist ory of t he failure t raps.
raidExMibTrapListTable OBJECT TYPE

SYNTAX SEQUENCE OF RaidExMibTrapListEntry
STATUS mandatory
DESCRIPTION "Trap list table."
::={ raidExMibRoot 8 }
raidExMibTrapListEntry OBJECT TYPE
SYNTAX RaidExMibTrapListEntry
ACCESS non-accessible
STATUS mandatory
DESCRIPTION "Trap list table index."
INDEX { eventListIndexSerialNumber ,
eventListIndexRecordNo }
::={ raidExMibTrapListTable 1 }
Table 3-8 Failure information

event List I ndexSerialNum b I NTEGER St orage syst em 1- 99,999 read- only
er product num ber
: : = raidExMibTrapList Ent ry ( index) .
( 1)

event List Nicknam e DisplaySt St orage syst em 18 charact ers read- only
: : = raidExMibTrapList Ent ry ring nicknam e. m axim um
( 2)
event List I ndexRecordNo Count er Num ber of 1- 256 read- only
: : = raidExMibTrapList Ent ry records.
( 3)
event List REFCODE DisplaySt Reference code. 6 charact ers read- only
: : = raidExMibTrapList Ent ry ring
( 4)
event List Dat a DisplaySt Dat e when t he yyyy/mm/dd read- only
: : = raidExMibTrapList Ent ry ring failure was ( 10 charact ers)
( 5) occurred.
event List Tim e DisplaySt Tim e when t he hh:mm:ss read- only

: : = raidExMibTrapList Ent ry ring failure occurred. ( 8 charact ers)
( 6)
event List Descript ion DisplaySt Det ailed 256 charact ers read- only
: : = raidExMibTrapList Ent ry ring inform at ion about m axim um
( 7) t he failure.
Extension MIB configuration

Following figures show ext ension MI B configurat ions ( 1) and ( 2) .
Figure 3-4 Extension MIB configuration (1)



4
SNMP failure trap reference
This t opic shows t he t rap reference code, descript ion, and alert level.
□ SNMP failure t rap reference codes
SNMP failure trap reference 4–1

SNMP failure trap reference codes
The following list s and describes t he SNMP failure t rap reference codes.
For det ails on alert levels, see t he Hitachi Command Suite User Guide or t he
Guide.
Table 4-1 SNMP failure trap reference codes
Trap reference code
SIM2 SIM2 SIM1 Description Section Alert level

2 3 3
18 00 00 Audit Log lost DKC MODERATE
environm ent
18 01 00 Audit Log Access I m possible Drive MODERATE
21 20 xx Channel port blocking Processor MODERATE
21 80 xx RI O PATH CLOSED Processor MODERATE
21 81 xx RI O PATH AUTOMATI CALLY RECOVERED Processor SERVI CE
21 90 xx AL_PA VALUE CONFLI CT Processor SERVI CE
21 93 xx LI NK FAI LURE Processor SERI OUS
21 94 xx LI NK FAI LURE2 Processor SERI OUS
21 A3 xx HTP blocking Processor MODERATE
21 A4 xx Fiber Cable Failure Processor SERVI CE
21 A6 xx Opt ical signal out put failure Processor MODERATE
21 A7 xx LED st at us change failure Processor MODERATE
21 A8 xx SFP wrong t ype Processor MODERATE
21 A9 xx I P address conflict det ect ion Processor SERVI CE
21 AA xx SFP TxFault Processor MODERATE
21 Bx xx HTP hard error Processor MODERATE
21 D0 xx Ext ernal st orage syst em connect ion pat h Processor MODERATE
blocking
21 D1 xx Ext ernal st orage syst em connect ion pat h Processor SERVI CE
rest ore
21 D2 xx Threshold over by ext ernal st orage syst em Processor SERVI CE
connect ion pat h response t im e- out
21 D4 xx Blocking t he Dat a Migrat ion pat h Processor MODERATE
21 D5 xx Dat a Migrat ion Pat h Recovery Processor SERVI CE
30 70 xx CHK1A THRESHOLD OVER Processor SERVI CE
30 71 xx CHK1B THRESHOLD OVER Processor SERVI CE
30 72 xx CHK3 THRESHOLD OVER Processor SERVI CE
30 73 xx PROCESSOR BLOCKI NG Processor MODERATE
30 75 xx FM ERROR Processor MODERATE
30 76 xx I ncorrect SUM value of FM Processor SERVI CE
30 77 xx PROCESSOR MEMORY TEMPORARY ERROR Processor SERVI CE
4–2 SNMP failure trap reference

Trap reference code

2 3 3
30 80 xx WCHK1 dum p Processor ACUTE
30 A1 00 DKC Blockade Processor ACUTE
32 xx xx CHA/ DKA - CM Logical pat h blockade Cache MODERATE
33 xx xx CHA/ DKA - MP Logical pat h blockade Cache MODERATE
34 xx xx MP - CM Logical pat h blockade Cache MODERATE
35 xx xx MP - MP Logical pat h blockade Cache MODERATE
38 8F 00 P/ S OFF I MPOSSI BLE PS( DKC) MODERATE
38 9F 00 P/ S OFF I MPOSSI BLE( DEVI CE RESERVED) PS( DKC) MODERATE
38 C1 x0 MPB t em perat ure abnorm alit y Processor MODERATE
39 90 xx Undefined Package is m ount ed Processor MODERATE
39 91 xx V- R OR SERI AL NUMBER I S I NCONSI STENT Processor MODERATE
39 92 x0 MPB t em perat ure abnorm alit y warning Processor MODERATE
39 93 xx REPLACE FAI LED Processor MODERATE
39 9D x0 MP inj ust ice DC volt age cont rol Processor MODERATE
39 9E x0 I NJUSTI CE CE MODE Processor MODERATE
39 9F x0 I nj ust ice CEDT0 Processor MODERATE
39 B0 xx SMA SLAVE ERROR Processor SERVI CE
3A 0x xx LDEV Blockade ( Effect of m icro code error) Processor MODERATE
3C 95 00 CHA/ DKA Type disagreem ent Processor MODERATE
3C C0 xx CHA pat rol check error Processor SERVI CE
3C C1 xx CHA Mem ory Correct able error Processor SERVI CE
3C CD xx CHA I nj ust ice DC volt age cont rol Processor MODERATE
3C CE xx CHA t em perat ure abnorm alit y Processor MODERATE
3D C0 xx DKA pat rol check error Processor SERVI CE
3D C1 xx DKA Mem ory Correct able error Processor SERVI CE
3D CD xx DKA I nj ust ice DC volt age cont rol Processor MODERATE
3D CE xx DKA t em perat ure abnorm alit y Processor MODERATE
41 00 xx Form at com plet e Drive SERVI CE
41 01 00 Quick Form at finish Drive SERVI CE
43 4x xx DRI VE MEDI A ERROR Drive SERVI CE
43 Bx xx Drive blockade ( m edia) ( wit h redundancy) Drive SERI OUS
43 Cx xx Drive blockade ( m edia) ( wit hout Drive SERI OUS
redundancy)
45 1x xx CORRECTI ON COPY START Drive SERVI CE
45 2x xx CORRECTI ON COPY NORMAL END Drive SERVI CE
45 3x xx CORRECTI ON COPY ABNORMAL END Drive SERI OUS
45 4x xx CORRECTI ON COPY DI SCONTI NUED Drive SERI OUS

Trap reference code

2 3 3
45 5x xx Correct ion copy warning end( Wit h blockade Drive SERVI CE
LDEV or som e error)
46 1x xx DYNAMI C SPARI NG( DRI VE COPY) START Drive SERVI CE
46 2x xx DYNAMI C SPARI NG( DRI VE COPY) NORMAL Drive SERVI CE
END
46 3x xx DYNAMI C SPARI NG( DRI VE Drive MODERATE
COPY) ABNORMAL END
46 4x xx DYNAMI C SPARI NG( DRI VE Drive SERI OUS
COPY) DI SCONTI NUED
46 5x xx Dynam ic sparing warning end( Wit h blockade Drive SERVI CE
LDEV or som e error) ( Drive copy)
47 Dx xx SI z/ SI Copy abnorm al end Failure wit h MODERATE
paired volum es
47 E5 00 All FlashCopy( R) Opt ion abnorm al end by SM Failure wit h MODERATE
volat ile paired volum es
47 E7 00 FORCI BLE SUSPEND BY SM VOLATI L Failure wit h MODERATE
paired volum es
47 EC 00 Thin I m age ABNORMAL END BY SM Failure wit h MODERATE
VOLATI LE paired volum es
47 Fx xx Volum e Migrat ion Abnorm al End Volum e MODERATE
Migrat ion
48 21 xx PRE STAGI NG ABNORMAL END Cache SERVI CE
Residency
49 10 xx CACHE WRI TE PENDI NG RATI O I S OVER Cache SERVI CE
65%
4A 10 00 OEM drive Microcode exchange st art Drive SERVI CE
4A 20 00 OEM drive Microcode exchange norm al end Drive SERVI CE
4A 30 00 OEM drive Microcode exchange abnorm al Drive MODERATE
end
4A 40 00 OEM drive Microcode exchange discont inued Drive SERVI CE
4A 80 xx Expander Micro Exchange failed Processor MODERATE
4B 2x xx Com pat ible FlashCopy( R) ABNORMAL END Failure wit h MODERATE
paired volum es
4B 3x xx Thin I m age ABNORMAL END Failure wit h MODERATE
paired volum es
4B 4x yy FlashCopy( R) Hierarchical m em ory access Failure wit h MODERATE
error paired volum es
4C 10 xx PDEV Erase St art Drive SERVI CE
4C 20 xx PDEV Erase Norm al End Drive SERVI CE
4C 30 xx PDEV Erase Abnorm al En Drive SERVI CE
50 1x xx DRI VE TEMPORARY ERROR Drive SERVI CE
50 2x xx DRI VE MEDI A ERROR Drive SERVI CE

Trap reference code

2 3 3
50 5x xx Flash m odule drive int ernal bat t ery error Drive SERVI CE
( ORM)
50 8x xx Flash m odule drive int ernal bat t ery error Drive MODERATE
50 Bx xx Flash drive End of life Drive SERVI CE
50 Cx xx Flash m odule drive End of life Drive SERVI CE
50 Dx xx Flash m odule drive bat t ery warning Drive SERVI CE
50 Ex xx Flash m odule drive bat t ery capacit y Drive MODERATE
short age
50 F0 00 Flash m odule drive m icro- program version Drive MODERATE
warning
60 1x xx Pool ut ilizat ion t hreshold excess Thin I m age pool MODERATE
60 2F FE Pools blocking by SM volat ile Thin I m age pool MODERATE
60 2x xx Pool blocking Thin I m age pool MODERATE
60 30 00 SM Space Warning SM MODERATE
61 00 xx BACKUP/ RESTORE SM I NFORMATI ON SM MODERATE
FAI LED
62 0x xx The DP POOL Warning Threshold was HDP pool MODERATE
exceeded.
62 2x xx The DP POOL FULL HDP pool MODERATE
62 3x xx The DP POOL error is det ect ed ( XXX : Pool HDP pool MODERATE
I D)
62 40 00 SM( DP/ TI ) AREA DEPLETI ON HDP pool MODERATE
62 50 00 DP pool t hreshold cont inues t o be exceeded. HDP pool MODERATE
62 6x xx The DP POOL Deplet ion t hreshold was HDP pool MODERATE
exceeded.
62 7x xx The DP POOL LDEV blockade HDP pool MODERATE
62 80 00 DP Prot ect at t ribut e set t ing of DRU HDP pool SERVI CE
66 00 xx LDEV Blockade ( Effect of Encrypt ion key SM MODERATE
lost )
66 01 00 No free encrypt ion key Encrypt ion key MODERATE
66 02 00 Rem aining free encrypt ion key warning Encrypt ion key SERVI CE
66 10 00 Acquisit ion failure of t he out side encrypt ion Encrypt ion key MODERATE
key
67 00 00 Warning for deplet ion of cache m anagem ent Thin I m age MODERATE
devices
70 xx 00 Logical inconsist ency SVP failure MODERATE
71 xx 00 Heap error SVP failure MODERATE
72 xx 00 File error SVP failure MODERATE
73 xx 00 LAN error SVP failure MODERATE
74 xx xx SSVP error SVP failure MODERATE
75 xx 00 Windows error SVP failure MODERATE

Trap reference code

2 3 3
76 00 00 CUDG3 det ect ed error SVP failure MODERATE
76 04 00 CUDG3 det ect ed error SVP failure MODERATE
76 10 00 LCDG3 det ect ed error SVP failure MODERATE
79 00 xx BOOT det ect ed error SM MODERATE
7A 00 00 NORMAL END SVP failure SERVI CE
7A 01 00 ABNORMAL END( SVP) SVP failure SERVI CE
7A 02 00 ABNORMAL END( MP) SVP failure SERVI CE
7A 03 xx VERSI ON CHK ERROR SVP failure SERVI CE
7A 04 xx Sum check error SVP failure SERVI CE
7A 05 xx HTP pat ch error SVP failure SERVI CE
7A 10 00 WARNI NG( CONFI GURATI ON SVP failure SERVI CE
I NCONSI STENCY)
7A 11 00 WARNI NG( S- SVP BUSY) SVP failure SERVI CE
7A 12 xx Warning ( HTP busy) SVP failure SERVI CE
7A 20 00 I NTERNET DOWNLOAD ERROR SVP failure SERVI CE
7A 23 00 Discont inuat ion by t he user SVP failure SERVI CE
7B 00 03 I SDN Rout er failure SVP failure MODERATE
7C 00 00 SVP reboot st op ( FD I nsert ed) SVP failure MODERATE
7C 01 0x BATTERY LI FE I S OVER Bat t ery SERVI CE
7C 02 00 Audit Log failure of Host inst ruct ion SVP failure MODERATE
configurat ion change
7C 03 00 Audit Log FTP Transfer failed SVP failure MODERATE
7C 04 00 Dum p Tool failed SVP failure SERVI CE
7C 05 00 I nvalid SI M dat a det ect ion SVP failure SERVI CE
7E 12 xx MP Operat ing Rat io Error Monit or MODERATE
7E 20 xx Loss Of Signal Count ( Fibre) Excess Monit or MODERATE
7E 21 xx Bad Received Charact er Count ( Fibre) Excess Monit or MODERATE
7E 22 xx Loss Of Synchronizat ion Count ( Fibre) Excess Monit or MODERATE
7E 23 xx Link Failure Count ( Fibre) Excess Monit or MODERATE
7E 24 xx Received EOFa Count ( Fibre) Excess Monit or MODERATE
7E 25 xx Discarded Fram e Count ( Fibre) Excess Monit or MODERATE
7E 26 xx Bad CRC Count ( Fibre) Excess Monit or MODERATE
7E 27 xx Prot ocol Error Count ( Fibre) Excess Monit or MODERATE
7E 28 xx Expired Fram e Count ( Fibre) Excess Monit or MODERATE
7E 29 xx HTP/ FNP Mult iplicit y Excess Monit or MODERATE
7E 2C xx HTP/ FNP Read Dat a Transfer Rat io Error Monit or MODERATE
7E 2D xx HTP/ FNP Writ e Dat a Transfer Rat io Error Monit or MODERATE
7E 2E xx HTP/ FNP Operat ing Rat io Error Monit or MODERATE

Trap reference code

2 3 3
7E 30 00 Read Hit Rat io Excess Monit or MODERATE
7E Ax xx Cache Use Rat io Error Monit or MODERATE
7E Bx xx Cache Writ e Pending Rat io Error Monit or MODERATE
7E Cx xx Cache MCU Side File Use Rat io Error Monit or MODERATE
7F F1 00 TCz/ TC SVP failure SERVI CE
7F F1 02 SI z/ SI SVP failure SERVI CE
7F F1 03 UR SVP failure SERVI CE
7F F1 04 TI SVP failure SERVI CE
7F F1 05 FlashCopy( R) SVP failure SERVI CE
7F F1 06 Volum e Migrat ion SVP failure SERVI CE
7F F2 xx STANDBY SVP FAI L SVP failure MODERATE
7F F3 xx SVP FAI L OVER SVP failure MODERATE
7F F7 xx The t erm of validit y is over License key SERI OUS
7F F8 xx The capacit y of validit y is over License key SERI OUS
7F F9 xx The PP is invalid by assum pt ion PP invalidit y License key SERI OUS
7F FA 00 Synchronizat ion t im e failure SVP failure SERVI CE
AC 50 xx HDU POWER OFF PS( DKU) MODERATE
AC 51 xx HDU power recovered PS( DKU) SERVI CE
AC 52 xx HDU power off( CL1) PS( DKU) MODERATE
AC 53 xx HDU power off( CL2) PS( DKU) MODERATE
AC 54 xx HDU power recovered( CL1) PS( DKU) SERVI CE
AC 55 xx HDU power recovered( CL2) PS( DKU) SERVI CE
AC 60 00 DKC was set t o power error m ode PS( DKC) MODERATE
AC 61 00 DKC was released from power error m ode PS( DKC) SERVI CE
AC 62 00 When DKC was set t o power error m ode, PS( DKC) SERVI CE
Urgent Dest aging st art succeeded
AC 63 00 When DKC was set t o power error m ode, PS( DKC) MODERATE
Urgent Dest aging st art failed.
AC 80 0x Server failure DKC SERI OUS
environm ent
AC 90 00 DB Validat ion error Drive SERI OUS
AF 50 xx DBPS error PS( DKU) MODERATE
AF 60 xx DBPS AC input error PS( DKU) MODERATE
AF 80 xx SSW error DKC MODERATE
environm ent
AF D1 xx Bat t ery charge EMPTY Bat t ery MODERATE
AF D4 xx CM Backup m ount ing warning Cache MODERATE
AF F0 xx SSW dat a disagreem ent DKC MODERATE
environm ent

Trap reference code

2 3 3
BF 1x 1x Ext ernal t em perat ure alarm DKC MODERATE
environm ent
BF 22 xx SSVP volt age warning ( PS_SUB) PS( DKC) MODERATE
BF 23 xx SSVP volt age warning ( SVP supply) PS( DKC) MODERATE
BF 4x 1x DKCPS warning PS( DKC) MODERATE
BF 6x 1x DKCPS input volt age abnorm alit y PS( DKC) MODERATE
BF 7x 1x DKCFAN warning Fan( DKC) MODERATE
BF 85 A3 JP rem ains Environm ent MODERATE
BF 86 A3 JP rem ains Environm ent MODERATE
BF 9x Ax Com m unicat ion Error bet ween SSVP and MN DKC MODERATE
environm ent
BF A0 Ax Logic PS volt age alarm disagreem ent PS( DKC) MODERATE
BF A2 Ax Ext ernal t em perat ure disagreem ent DKC MODERATE
environm ent
BF A3 Ax I nt ernal t em perat ure alarm disagreem ent DKC MODERATE
environm ent
BF A4 Ax I nt ernal t em perat ure warning disagreem ent DKC MODERATE
environm ent
BF A5 Ax PSOFFREQ I / F disagreem ent DKC MODERATE
environm ent
BF A6 Ax PSOFFOK I / F disagreem ent DKC MODERATE
environm ent
BF A7 Ax SYSON I / F disagreem ent DKC MODERATE
environm ent
BF A8 Ax DKCPS I / F disagreem ent DKC MODERATE
environm ent
BF A9 Ax DKCPS I / F disagreem ent DKC MODERATE
environm ent
BF AA A0 DKCPS I / F disagreem ent DKC MODERATE
environm ent
BF AA A4 DKCPS I / F disagreem ent DKC MODERATE
environm ent
BF AB A0 DKCPS I / F disagreem ent DKC MODERATE
environm ent
BF AB A4 DKCPS I / F disagreem ent DKC MODERATE
environm ent
BF AC A0 Com m unicat ion Error bet ween MN and MN Environm ent MODERATE
BF AD A3 Cable connect ion error Environm ent MODERATE
BF AD A4 Cable connect ion error Environm ent MODERATE

Trap reference code

2 3 3
BF AE A1 Cable connect ion error Environm ent MODERATE
BF AF A0 PCTL/ PNL abnorm ally Environm ent MODERATE
BF AF A4 PCTL/ PNL abnorm ally Environm ent MODERATE
BF Bx Ax PCTL/ PNL abnorm ally DKC MODERATE
environm ent
BF C0 10 DKC ALARM LED light on DKC SERI OUS
environm ent
BF E3 A2 Duplex SVP Set up fail SVP failure MODERATE
BF E4 00 SVP FAN0 error SVP failure MODERATE
BF E4 06 EXTENDER Hardware error SVP failure MODERATE
BF E4 07 USB int erface error SVP failure MODERATE
BF E4 08 SVP receiving volt age error ( CL1) SVP failure MODERATE
BF E4 09 SVP receiving volt age error ( CL2) SVP failure MODERATE
CF 10 xx SAS CTL blocking Processor MODERATE
CF 11 xx A SAS PORT, one of 2WL, is part ial blocked Processor SERVI CE
CF 12 xx SAS PORT blocked Processor MODERATE
CF 6x xx Logical DMA blocking Processor MODERATE
CF 80 xx DRR TEMPORARY ERROR Processor SERVI CE
CF 81 xx DMA t em porary error Processor SERVI CE
CF 82 xx DRR BLOCKI NG Processor MODERATE
CF 83 xx DMA blocking Processor MODERATE
CF 88 xx LR blocking Processor MODERATE
CF 89 xx All DMA blocking Processor MODERATE
CF Bx xx MFDMA blocking Processor MODERATE
CF Dx xx Logical DRR blocking Processor MODERATE
D0 0x xx TCz/ TC st art ed t he init ial copy or out of sync Failure wit h SERVI CE
for t his volum e paired volum es
D0 1x xx TCz/ TC com plet ed t he init ial copy for t his Failure wit h SERVI CE
volum e paired volum es
D0 2x xx TCz/ TC for t his volum e was Failure wit h SERVI CE
delet ed( Operat ion from an SVP/ Web Console paired volum es
or a host processor)
D0 6x xx TCz com plet ed t he Creat e pair( No copy Failure wit h SERVI CE
suspend) paired volum es
D1 0x xx Rem ot e Copy pair st at us change ( MCU Failure wit h SERVI CE
Com m and) ( From Sim plex t o Duplex paired volum es
Pending)
Com m and) ( From Sim plex t o Duplex) paired volum es

Trap reference code

2 3 3
Com m and) ( From Duplex Pending t o paired volum es
Duplex)
Suspend)
Com m and) ( From Duplex t o Suspend) paired volum es
Com m and) ( From Duplex t o Sim plex) paired volum es
Sim plex)
Com m and) ( From Suspend t o Sim plex) paired volum es
Com m and) ( From Suspend t o Duplex paired volum es
Pending)
Suspend( cont inue) )
D1 Ax xx Rem ot e Copy pair st at us change ( MCU Failure wit h SERVI CE
Suspend( com plet e) )
D1 Bx xx Rem ot e Copy pair st at us change ( MCU Failure wit h SERVI CE
Com m and) ( From Suspend ( cont inue) t o paired volum es
Suspend)
D4 0x xx TCz/ TC for t his volum e was suspended ( Due Failure wit h SERI OUS
t o an unrecoverable failure on t he rem ot e paired volum es
copy connect ions)
t o an unrecoverable failure on t he P-VOL or paired volum es
t he rem ot e copy connect ions)
t o an unrecoverable failure on t he S-VOL) paired volum es
D4 3x xx TCz for t his volum e was suspended ( Caused Failure wit h SERI OUS
by DFW t o t he S-VOL was prohibit ed) paired volum es
t o an int ernal error condit ion det ect ed by t he paired volum es
RCU)
D4 5x xx TCz/ TC for t his volum e was suspended Failure wit h SERI OUS
( Caused by Delet e pair operat ion was issued paired volum es
t o t he S-VOL)
D4 6x xx The S- VOL has suspended. ( Due t o an Failure wit h SERI OUS
unrecoverable failure on t he rem ot e copy paired volum es
connect ions)

Trap reference code

2 3 3
D4 7x xx The S-VOL has suspended ( Due t o an Failure wit h SERI OUS
unrecoverable failure on t he S- VOL) paired volum es
D4 Fx xx St at us of t he P-VOL was not consist ent wit h Failure wit h SERI OUS
t he S- VOL paired volum es
D5 7x xx Com m and device operat ion execut ion of Drive SERVI CE
com m and device in st at e of ONLI NE
D8 0x xx PAI R VOLUME ESTABLI SH Failure wit h SERVI CE
paired volum es
D8 1x xx COPY START Failure wit h SERVI CE
paired volum es
D8 2x xx COPY NORMAL END Failure wit h SERVI CE
paired volum es
D8 3x xx SUSPEND END Failure wit h SERVI CE
paired volum es
D8 4x xx SUSPEND END Failure wit h SERVI CE
paired volum es
D8 5x xx PAI R END Failure wit h SERVI CE
paired volum es
D8 6x xx PAI R END Failure wit h SERVI CE
paired volum es
D8 7x xx PAI R NORMAL END Failure wit h SERVI CE
paired volum es
D8 8x xx A Delt a volum e t o be used by t he UR was Failure wit h SERVI CE
defined paired volum es
D8 9x xx A Delt a volum e t o be used by t he UR was Failure wit h SERVI CE
redefine paired volum es
D9 0x xx A change t o an S-VOL was received from t he Failure wit h SERVI CE
MCU ( From Sim plex t o Duplex Pending) paired volum es
MCU ( From Sim plex t o Duplex) paired volum es
MCU ( From Duplex Pending t o Duplex) paired volum es
MCU ( From Duplex Pending t o Suspend) paired volum es
MCU ( From Duplex t o Suspend) paired volum es
MCU ( From Duplex t o Sim plex) paired volum es
MCU ( From Duplex Pending t o Sim plex) paired volum es
MCU ( From Suspend t o Sim plex) paired volum es
MCU ( From Suspend t o Duplex Pending) paired volum es

Trap reference code

2 3 3
D9 9x xx A change t o an S-VOL was receiver from t he Failure wit h SERVI CE
MCU ( HOLD - > PAI R) paired volum es
D9 Ax xx A change t o an S-VOL was receiver from t he Failure wit h SERVI CE
MCU ( HOLD - > COPY) paired volum es
D9 Bx xx A change t o an S-VOL was receiver from t he Failure wit h SERVI CE
MCU ( HOLD - > SMPL) paired volum es
D9 Cx xx A change t o an S- VOL was received from t he Failure wit h SERVI CE
MCU ( From Sim plex t o Suspend) paired volum es
D9 Dx xx A change t o an S-VOL was receiver from t he Failure wit h SERVI CE
MCU ( SMPL - > HOLD) paired volum es
D9 Ex xx A change t o an S-VOL was receiver from t he Failure wit h SERVI CE
MCU ( PSUx( Suspend) - > HOLD) paired volum es
D9 Fx xx A change t o an S- VOL was received from t he Failure wit h SERVI CE
MCU ( From Duplex t o Duplex Pending) paired volum es
DA 0x xx A change t o an S- VOL was received from t he Failure wit h SERVI CE
RCU ( A request for suspension was paired volum es
received.)
RCU ( A suspension t ransact ion was paired volum es
com plet ed.)
RCU ( An inst ruct ion t o delet e a pair was paired volum es
received in t he Suspend st at us.)
received in t he Duplex Pending st at us.)
received in t he Duplex st at us.)
RCU ( A pair delet ion was com plet ed.) paired volum es
received in t he Hold st at us.)
DC 0x xx PAI R SUSPEND( RI O PATH CLOSE) Failure wit h SERI OUS
paired volum es
DC 1x xx PAI R SUSPEND( MVOL ERROR) Failure wit h SERI OUS
paired volum es
DC 2x xx PAI R SUSPEND( RVOL ERROR) Failure wit h SERI OUS
paired volum es
DC 4x xx PAI R SUSPEND( SUSPEND REPORT) Failure wit h SERI OUS
paired volum es
DC 5x xx PAI R SUSPEND( SI MPLEX REPORT) Failure wit h SERI OUS
paired volum es
DC 6x xx PAI R SUSPEND( COMMUNI CATI ON ERROR AT Failure wit h SERI OUS
RCU) paired volum es

Trap reference code

2 3 3
DC 7x xx PAI R SUSPEND( ERROR DETECTED AT RCU) Failure wit h SERI OUS
paired volum es
DC 8x xx A volum e being used by an S-VOL was Failure wit h SERVI CE
suspended ( PS OFF on t he MCU side was paired volum es
det ect ed)
DC 9x xx ERASE FAI L Failure wit h SERI OUS
paired volum es
DC Ax xx Pair suspend ( Spread by error of anot her Failure wit h SERI OUS
Affiliat e) paired volum es
DC E0 xx UR M-JNL Met a overflow warning Failure wit h MODERATE
paired volum es
DC E1 xx UR M-JNL Dat a overflow warning Failure wit h MODERATE
paired volum es
DC E2 xx UR R-JNL Met a overflow warning Failure wit h MODERATE
paired volum es
DC E3 xx UR R-JNL Dat a overflow warning Failure wit h MODERATE
paired volum es
DC F0 xx The UR Read JNL was int errupt ed for one Failure wit h MODERATE
m inut e ( A failure on t he MCU side was paired volum es
det ect ed)
DC F1 xx The UR Read JNL was int errupt ed for five Failure wit h SERI OUS
m inut es ( A failure on t he MCU side was paired volum es
det ect ed)
DC F2 xx The UR Read JNL was int errupt ed for one Failure wit h MODERATE
m inut e ( A failure on t he RCU side was paired volum es
det ect ed)
DC F3 xx The UR Read JNL was int errupt ed for five Failure wit h SERI OUS
m inut es ( A failure on t he RCU side was paired volum es
det ect ed)
DC F4 xx URxUR M-JNL Met a full Warning Failure wit h MODERATE
paired volum es
DC F5 xx URxUR M-JNL Dat a full Warning Failure wit h MODERATE
paired volum es
DF 6x xx Drive port t em porary error ( Drive pat h: Drive SERVI CE
Boundary 0)
DF 7x xx Drive port t em porary error ( Drive pat h: Drive SERVI CE
Boundary 1)
DF 8x xx DRI VE PORT BLOCKADE( PATH 0) Drive MODERATE
DF 9x xx DRI VE PORT BLOCKADE( PATH 1) Drive MODERATE
DF Ax xx LDEV blockade( Drive pat h: Boundary 0/ Drive SERI OUS
Effect of Drive port blockade)
DF Bx xx LDEV blockade( Drive pat h: Boundary 1/ Drive SERI OUS
Effect of Drive port blockade)
DF Cx xx Drive Link Rat e Abnorm alit y ( Pat h 0) Drive SERVI CE
DF Dx xx Drive Link Rat e Abnorm alit y ( Pat h 1) Drive SERVI CE

Trap reference code

2 3 3
DF Fx xx Response lat e Drive Drive SERVI CE
EF 0x xx Drive blockade ( drive) ( wit h redundancy) Drive SERI OUS
EF 1x xx Drive blockade ( drive) ( wit hout redundancy) Drive SERI OUS
EF 2x xx DRI VE BLOCKADE( EFFECT OF DRI VE COPY Drive SERVI CE
NORMAL END)
EF 4x xx PI NNED SLOT Drive MODERATE
EF 5x xx Abnorm al end of Writ e processing in Drive MODERATE
Ext ernal st orage syst em
EF 7x xx VDEV BLOCKADE( ENCRYPTI ON SETUP OF Drive SERI OUS
DRI VE BLOCKADE)
EF 9x xx LDEV BLOCKADE( EFFECT OF DRI VE Drive SERI OUS
BLOCKADE)
EF Ax xx DRI VE TEMPORARY ERROR Drive SERVI CE
EF Cx xx Correct ion access occurred Drive SERI OUS
EF D0 00 Ext ernal st orage syst em connect ion device Drive SERI OUS
blockade
EF D4 00 Blocking t he Dat a Migrat ion source device Drive MODERATE
EF FE xx UNI T CONNECTI ON ERROR DKC MODERATE
environm ent
EF FF 0x DRI VE CLOSE( DKU TYPE UNMATCH) Drive SERI OUS
FE 00 00 Cache bat t ery is being charged Cache SERI OUS
FE 01 0x End of Cache Writ e Through Cache SERVI CE
FE 02 0x St art of Cache Writ e Through Cache MODERATE
FE 03 0x Cache SSD m ount ing capacit y short age Cache SERI OUS
FF 4x xx PI NNED SLOT Cache MODERATE
FF 5x xx Abnorm al end of Read processing in Ext ernal Drive MODERATE
st orage syst em
FF 9C 0x MPA warning Cache MODERATE
FF C2 xx CACHE MODULE GROUP BLOCKADE Cache SERVI CE
PROCESSI NG END
FF C3 0x CACHE PACKAGE BLOCKADE PROCESSI NG Cache SERVI CE
END
FF CC 0x CM/ CMA pat rol check error Cache SERVI CE
FF CD 0x Area is volat ilized Cache SERVI CE
FF CE 0x Package is volat ilized Cache MODERATE
FF CF xx Package is volat ilized Cache SERVI CE
FF DE xx WDCP loss of duplicat ed inform at ion SM SERVI CE
FF E2 0x SM area blocking SM SERI OUS
FF E4 0x REPLACE FAI LED Cache SERI OUS
FF E6 00 CONFI GURATI ON I NFORMATI ON COMPARE SM ACUTE
ERROR

Trap reference code

2 3 3
FF E7 00 Reboot ed wit h volat ilizat ion aft er an SM SERI OUS
inst ant aneous down
FF E8 00 Definit ion/ I nst allat ion m ism at ch SM ACUTE
FF EA 0x RECOVERY OF AREA BLOCKED SM SERVI CE
TEMPORARI LY WAS COMPLETED
FF EE 0x AREA TEMPORARY BLOCKI NG SM SERVI CE
FF EF 00 Reboot ed wit hout volat ilizat ion aft er an SM SERVI CE
inst ant aneous dow
FF F0 xx DI MM Correct able error Cache SERVI CE
FF F1 xx Cache t em porary error Cache SERVI CE
FF F2 xx Module group blocking Cache MODERATE
FF F3 0x PACKAGE BLOCKI NG Cache MODERATE
FF F4 00 AREA BLOCKI NG Cache SERI OUS
FF F4 01 AREA BLOCKI NG Cache SERI OUS
FF F5 0x Bot h area failed Cache MODERATE
FF F6 xx CM I nj ust ice DC volt age cont rol Cache MODERATE
FF F8 0x CMA Mem ory Correct able error Cache SERVI CE
FF F9 0x REPLACE FAI LED Cache SERVI CE
FF FA xx Bat t ery warning Bat t ery MODERATE
FF FB xx CMBK warning Cache MODERATE
FF FC xx CM Tem perat ure abnorm alit y warning Cache MODERATE
FF FD xx Module group failure det ect ion out side of Cache SERVI CE
config
FF FE xx Warning for forcible volat ile m ode Cache MODERATE
xx xx xx Ot her failures Ot her failures SERI OUS

5
Troubleshooting
This t opic provides t roubleshoot ing inform at ion for t he Hit achi SNMP Agent .
□ Get t ing help
□ Solving SNMP problem s
Troubleshooting 5–1
Getting help
I f you have difficult y wit h any of t he procedures included in t his t opic, or if
a procedure does not provide t he answer or result s you expect , please
cont act Hit achi Dat a Syst em s Support Cent er. See ht t ps: / /
hdssupport .hds.com for m ore det ails.
Solving SNMP problems

Use set up.exe when you inst all a secondary SVP. I f you do not , t raps could
be report ed t o an I P address t hat is not specified in SNMP set t ings. This
could have serious consequences, including t he following:
• SNMP security function
I f t he SNMP securit y funct ion is working, and a com m and is execut ed
from an I P address t hat is not ent ered, you will get a “ no reply” ret urn
and a cert ificat ion error is received for a t rap.
• SNMP cold trap function
Depending on your net work environm ent , when t he SVP is reboot ed
you m ight not receive Microsoft agent SNMP Agent cold t raps.
The Microsoft SNMP Agent m ight report Link up/ Link down Trap when
t he SVP reboot s.
A num ber of Link up/ Link down Traps m ay be report ed when t he OS
of t he SVP is Windows 7.
• Abnormal response to SNMP command
I f an error occurs in t he SVP, t raps m ight not be sent .
• Problems inputting MIB definition files
I f you cannot input t wo or m ore MI B definit ion files because of t he
specificat ions of t he SNMP m anager soft ware, use t he MI B definit ion files
for VSP G1000. Error report s include st orage syst em nicknam es, which
can be used t o ident ify each st orage syst em .
5–2 Troubleshooting
Glossary
This glossary defines t he special t erm s used in t his docum ent . Click t he
let t er links below t o navigat e.
C
Community Name
An SNMP ent it y in which up t o 32 nam es and up t o 32 I P addresses can
be regist ered.
E
Extension Trap
An error m essage generat ed by a t hird- part y node and sent t o t he SNMP
agent .
F
Failure Trap
An error m essage t hat indicat es a problem wit hin a m anaged node.
I
IPv4
I nt ernet Prot ocol version 4
IPv6
I nt ernet Prot ocol version 6
# A B C D E F G H II J K L M N O P Q R S T U V W X Y Z
Glossary–1
M
Managed Device
A net work node on which t he SNMP agent soft ware is inst alled. Using t he
agent , m anaged devices exchange node- specific inform at ion wit h t he
SNMP m anagem ent soft ware.
MIB
Managem ent I nform at ion Base - a st andardized configurat ion and
dat abase of net work m anagem ent inform at ion. I t is com m on t o all SNMP
int erfaces
S
SNMP
Sim ple Net work Managem ent Prot ocol - an indust ry- st andard prot ocol
t hat is used t o m anage and m onit or net work- at t ached devices for
condit ions t hat warrant adm inist rat ive at t ent ion. The devices can
include disk devices, rout ers, and hubs. SNMP uses Sim ple Gat eway
Managem ent Prot ocol ( SGMP) t o m anage TCP/ I P gat eways.
SNMP Agent
Soft ware t hat is inst alled on t he SVP and responds t o queries from t he
SNMP m anager.
SNMP Manager
Soft ware t hat I t is inst alled on t he com put er w here Device Manager -
St orage Navigat or is inst alled.
SNMP Trap
An error m essage generat ed by a node and sent t o t he SNMP agent . The
SNMP agent passes t he m essage t o t he SNMP m anager.
U
UDP
user dat agram prot ocol - soft ware t hat request s dat a regarding t he
st at us of a m anaged node.
# A B C D E F G H II J K L M N O P Q R S T U V W X Y Z
Glossary–2
Index
A I
adding int eract ion, SNMP Manger and SNMP Agent 1–2
com m unit y nam es 2–2 , 2–4
SNMP Manager I P addresses 2–2 , 2–5 M
archit ect ure, SNMP environm ent 1–3
Managem ent I nform at ion Base ( MI B) 1–3
MI B
C access m ode 3–3
cold t rap funct ion, t roubleshoot ing 5–2 ext ension configurat ion 3–10
com m unit y nam es ext ension specificat ions 3–5
adding 2–2 , 2–4 m ount ing specificat ions 3–4
changing 2–5 obj ect ident ifier syst em 3–3
delet ing 2–5 specificat ions 3–3
com ponent s, st orage syst em 1–6 support ed 3–3
configurat ion, SNMP Agent 1–3 MI B definit ion files, t rouble input t ing 5–2
m ount ing
D MI B specificat ions 3–4
syst em groups 3–4
definit ion files, t rouble input t ing 5–2
delet ing
com m unit y nam es 2–5 O
SNMP Manager I P addresses 2–6 operat ions, SNMP Agent 1–5
overview 1–2
E
environm ent archit ect ure, SNMP 1–3 P
errors prot ocol dat a unit ( PDU) 3–2
REQUEST operat ion 1–5
SNMP Agent 1–5 R
ext ension configurat ion, MI B 3–10
raidExMibAgent Version 3–5
ext ension t rap
raidExMibDkcCount 3–6
prot ocol dat a unit ( PDU) 3–2
raidExMibDKCHW 3–7
t ypes 3–2
raidExMibDKUHW 3–8
raidExMibNam e 3–5
F raidExMibRaidList 3–6
failure raidExMibTrapList 3–9
report 3–2 raidExMibVersion 3–5
t rap reference codes 4–2
funct ions, SNMP Agent 1–4 S
securit y funct ion, t roubleshoot ing 5–2
H Sim ple Net work Managem ent Prot ocol
help 5–2 ( SNMP) 1–2
SNMP Agent
Index–1
configurat ion 1–3
errors 1–5
funct ions 1–4
operat ions 1–5
t raps 1–4
SNMP environm ent archit ect ure 1–3
SNMP failure, t rap reference codes 4–2
SNMP Manager
com ponent st at us 1–6
overview 1–2
SNMP Manager I P addresses
adding 2–2 , 2–5
delet ing 2–6
specificat ions
MI B m ount ing 3–4
st at us, st orage syst em com ponent s 1–6
syst em groups, m ount ing 3–4
T
t raps
failure reference codes 4–2
failure report 3–2
SNMP Agent 1–4
support ed t ypes 3–2
t riggers 1–4
t roubleshoot ing
abnorm al response t o SNMP com m ands 5–2
input t ing MI B definit ion files 5–2
SNMP cold t rap funct ion 5–2
SNMP securit y funct ion 5–2
Index–2
Hitachi Data Systems
Corporate Headquarters
2845 Lafayet t e St reet
Sant a Clara, California 95050- 2639
U.S.A.
ww w.hds.com
Regional Contact Information
Americas
+ 1 408 970 1000
info@hds.com
Europe, Middle East, and Africa
+ 44 ( 0) 1753 618000
info.em ea@hds.com
Asia Pacific
+ 852 3189 7900
hds.m arket ing.apac@hds.com
MK-92RD8015-00

Hitachi Virtual Storage Platform VSP G10

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Hitachi Virtual Storage Platform G1000

Hitachi SNMP Agent User Guide

2 Using SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

3 SNMP supported MI Bs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

4 SNMP failure trap reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

□ Docum ent revision level

□ Changes in t his revision

□ Referenced docum ent s

□ Docum ent convent ions

□ Convent ion for st orage capacit y values

□ Accessing product docum ent at ion

□ Get t ing help

Document revision level

Changes in this revision

This docum ent uses t he follow ing t ypographic convent ions.

Icon Meaning Description

Caut ion Warns t he user of adverse condit ions and/ or consequences,

WARNI NG Warns t he user of severe condit ions and/ or consequences,

Convention for storage capacity values

Physical capacity unit Value

Logical capacity unit Value

Accessing product documentation

□ SNMP Manager overview

□ SNMP Agent configurat ion

□ Com ponent st at us inform at ion from SNMP Manager

Note: VSP G1000 support s SNMPv1

SNMP Manager and SNMP Agent interaction

Figure 1-1 Example SNMP environment

Management Information base

SNMP Agent configuration

Figure 1-3 Example of SNMP operations

SNMP Agent functions

SNMP Agent operations

Table 1-2 Types of SNMP Agent operations

Table 1-3 REQUEST operation errors

Error Description Corrective action

Table 1-4 Storage system components

Area Component name

The following t able list s t he st at us of st orage syst em com ponent s, as well

Table 1-5 Storage system component status

This t opic describes how t o use Device Manager - St orage Navigat or t o

□ Edit ing alert set t ings

□ Managing com m unit y I P addresses

□ Managing com m unit y

□ Managing SNMP I P addresses

□ Test ing t he SNMP t rap report

Using SNMP 2–1

Managing community IP addresses

2–2 Using SNMP

Changing a community IP address

Using SNMP 2–3

2–4 Using SNMP

Changing a community name

Managing SNMP IP addresses

Using SNMP 2–5

Deleting an SNMP Manager IP address

Testing the SNMP trap report

2–6 Using SNMP

Using SNMP 2–7

□ Trap configurat ion

□ St andard MI B specificat ions

□ Ext ension MI B specificat ions

□ Ext ension MI B configurat ion