UNIVERSITY OF SOUTH ASIA

QUALITY ENHANCEMENT CELL

Assessment Team Report Of:

Master of Business Administration
Department of Business Administration

Date:
Tuesday, July 11, 2023
 Executive Summary
Assessment Team Report of Masters of Business Administration
(MBA) Self-Assessment Cycle (2022-2023)
Department of Business Administration initiated the Self-Assessment process for Bachelors of
Business Administration (BBA). The current document summarizes the findings of the self-assessment
process BBA. The process includes:
1. Assessment Report (AR) by Assessment Team (AT) after critical evaluation.
2. Rectification Plan administered by the Dean/Head of Department.
Implementation of Previous AT Findings
The Department adopted the identical methodology defined by the Quality Assurance Agency of HEC.
The methodology includes the nomination and notification of PT and AT after the approval of the
competent authority. PT developed the SAR in accordance with eight (8) criteria provided by QAA.
Various recommended surveys were also conducted for collecting diverse feedback. A meeting was
arranged for critical evaluation of the program by AT in which Dean Faculty of Management, HOD
and Director Quality Enhancement were also present. After the visit, AT submitted a report and
feedback form (Rubric Form). Based on the findings of AT, Dean Faculty of Management Sciences
was requested to develop a rectification plan.
Program Team and Assessment Team Formation
Assessment Team Members
AT Members Designation Signature

Team Assistant Professor, University

Dr. Muhammad Naveed
Lead of South Asia

HOD, Department of Fine Arts,

Ms. Saima Waseem Member
University of South Asia

Assistant Professor, University

Ms. Ayesha Saeed Member
of South Asia

Summary of Survey Results

The SARs of MBA program were reviewed by nominated AT members, who presented the following
observations:
 In line of which, strategic plans are presented to achieve the goal, which are again
measurable through definite standards.
 Moreover, teachers’ evaluation revealed satisfactory standards. Alumni surveys revealed
variable results with regards to knowledge, interpersonal skills, management and
leadership skill.
 AT Team identified following weaknesses in the program.
1. Laboratory, manuals /documentation instructions should be accessible for faculty and
students.
2. Faculty turnover is high and processes must be in place for retention of faculty.
 3. Faculty development efforts must be effectively documented in SAR.
4. Latest edition of books needs to be added in library.
5. Faculty offices need to be upgraded so the faculty is better capable of carrying out their
responsibilities.
6. Annexes are missing in SAR.
7. Faculty resume should be added in SAR.
8. Details of research publications should be added in SAR as annexes.
 The members of the meeting appreciated the proposed strategies of the future developments
of the program, and suggested to follow the same to further augment its standards.

Current AT Findings

Upon analyzing the Criteria Referenced Self-Assessment, it becomes evident that the department's
performance is commendable in most areas. However, certain weaknesses have been identified in
Criterion 1, focusing on Program Mission Objectives and Outcomes, and in Criterion 7, relating to
Institutional Facilities. The overall assessment score of 86.7 out of 100, as reported by the AT, indicates
that the program's performance is generally good.

The AT report has highlighted specific areas in need of improvement, namely Criterion 1, which pertains
to the program's mission, objectives, and outcomes. It is essential to refine and align these elements to
ensure the program's effectiveness and relevance. Additionally, Criterion 7 emphasizes the importance of
providing adequate library facilities to students and faculty members. Enhancing institutional support in
this aspect will contribute significantly to the overall academic environment and resources available to the
stakeholders.

As part of the self-assessment process, the areas requiring corrective actions have been thoroughly
identified and documented. This crucial information has been promptly reported to the Dean of the
Faculty of Management Sciences for further consideration and action. It is imperative to address these
areas of improvement promptly and effectively to elevate the overall performance of the department. By
focusing on refining the faculty development policy, faculty offices, and enhancing library facilities, the
department can build a more robust academic foundation and create a conducive learning environment for
both faculty and students.

The commitment to continuous improvement and the willingness to take corrective actions will play a
pivotal role in ensuring the department's sustained growth and success. Regular monitoring, feedback
collection, and strategic planning will be instrumental in achieving the desired outcomes and maintaining
the department's high standards of excellence.