Role-Play Activity: Buying a Car

Objective:

To practise conversational English and vocabulary related to purchasing a car.

Participants:

● Car Salesperson

● Customer (Student)

Bullet Points:

​ Initial Greeting and Inquiry

● Salesperson: "Hello, welcome to XYZ Motors. How can I assist you today?"

● Customer: "Hi, I'm interested in buying a car."

​ Discussing Preferences

● Salesperson: "Great! What type of car are you looking for?"

● Customer: "I'm looking for a sedan with good fuel efficiency."

​ Budget and Financing

● Salesperson: "What's your budget for the car?"

● Customer: "I have a budget of around $20,000."

​ Test Drive

● Salesperson: "Would you like to take a test drive?"

● Customer: "Yes, I'd like to test drive the model we discussed."

​ Discussing Features

● Salesperson: "This model comes with heated seats, a sunroof, and advanced
safety features. What's most important to you?"

● Customer: "Safety features are my top priority."

​ Negotiating Price

● Salesperson: "The listed price is $22,000. Are you looking to negotiate?"

● Customer: "Yes, can we bring it down to $20,000?"

 ​ Discussing Payment Options

● Salesperson: "How would you like to pay? We offer financing options."

● Customer: "I'd like to make a down payment and finance the rest."

​ Paperwork

● Salesperson: "Let's move on to the paperwork. Can you provide your

identification and proof of insurance?"

● Customer: "Sure, here are my documents."

​ Finalising the Deal

● Salesperson: "Everything looks good. Let's finalize the deal."

● Customer: "Great, what's the next step?"

​ Transfer and Handover

● Salesperson: "Congratulations on your new car! Here are the keys."

● Customer: "Thank you! When can I pick up the car?"

Typical Questions:

​ "Do you offer any warranties or service packages?"

​ "What's the fuel efficiency of this model?"

​ "Are there any ongoing promotions or discounts?"

​ "How many airbags does the car have?"

​ "Is this model available in different colors?"

​ "What are the financing rates?"

​ "Is roadside assistance included?"

​ "How long will the paperwork take?"

​ "Do you offer trade-ins?"

​ "When is the car available for pickup?"