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Research Year Author/s Title Citation/Reference (APA 7th Edition Format) Significant Information About the
Problem/Objectives Research
(2) What factors 2021 Josephine Customer German, J., & Cabacungan, A. D. (2021, This study aims for Motorcycle taxi
that affect the German & Awareness and April). Customer awareness and satisfaction applications (MTA) being alternatives
decision-making of Aaron David Satisfaction analysis on the use of motorcycle ... used by commuters at present to avoid
Grade 12 ABM Cabacungan Analysis on the ResearchGate. experiencing traffic congestion and
Students is the Use of Motorcycle https://www.researchgate.net/publication/35 breakdowns in public transportation.
reason they use the Taxi Applications 1907365_Customer_Awareness_and_Satisfacti The growing demand of customers using
motorcycle-hailing in the Philippines on_Analysis_on_the_Use_of_Motorcycle_Taxi MTAs in the Philippines and the limited
apps often? _Applications_in_the_Philippines studies available for use in the local
setting were the motivation of this study
which addressed three (3) objectives:
examine the awareness of motorcycle
taxi commuters, identify the significant
factors that affect the customer’s
satisfaction in using the MTAs, and
determine the level of satisfaction that
customers experience in using the
various MTAs.
Surname(s): Alefante, Ignacio, Maluya, Porras Research Adviser: Ms. Mariez S. Bautista
Research Topic: Utilization of Motorcycle-Hailing Applications and the different factors affecting student’s decision-making.
Research Working Title: The Usage of Motorcycle-Hailing Applications and Its Factors Affecting the Decision-Making of Grade 12 ABM Students at NU
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